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Reviews of Route 62 Motel

1.5 out of 5
Route 62 Motel
1900 Niagara Falls Blvd., Tonawanda, NY

Reviews

5.2
Rating 10 - Excellent. 7 out of 55 reviews" "
Rating 8 - Good. 10 out of 55 reviews" "
Rating 6 - Okay. 12 out of 55 reviews" "
Rating 4 - Poor. 7 out of 55 reviews" "
Rating 2 - Terrible. 19 out of 55 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Disliked: Property conditions & facilities
good location, easy to find. Shopping nearby. water under floorboards in main room after using the bathtub area(no leaking in the bathroom). Area/clientele might be a bit sketchy for some...I don't venture out after dark anyway. Wifi was good.
Stayed 2 nights in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I left within minutes to somewhere else!
Cons: I arrived a little after 7 PM. The office was closed, locked, all lights off. I called. They said I was the very last room, so they were just waiting for me to call. I drove around the single story building. THIS IS A VERY SKETCHY LOCATION, AND DID JOT FEEL SAFE OR CLEAN. There were people drinking and smoking everywhere outside and in their doorways. There were bicycles parked in some of the parking spaces, apparently some people reside there. When I got to my non-smoking room, not only did it smell like smoke, it smelled very sour. Because of all the people hanging around the building, I double checked my windows. The windows did NOT lock whatsoever at all! I called while driving to the office. There was a police officer walking in the office right in front of me, there had been some criminal activity going on. I explained to the office staff that I did not feel safe whatsoever, especially with the windows not locking, and that I was leaving. All of a sudden they had an extra room for me that they “saved”, even though just minutes before they told me they were completely sold out. Pros: Despite that they lied to me about being sold out, they were very pleasant and nice. I also like that each room had its own parking stall. Note: Their rating = 5.4. I seriously must have booked this place in error. For safety sake alone, I never stay anywhere less than 7.5 or higher. Even when you get what you pay for, you still expect to be able to lock the windows on ground level.
Stayed 1 night in Sep 2022

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep anywhere but here
Worst motel I have ever stayed in. The sheets were dirty. They wouldn’t give new sheetz. Would t refund my money. I had to buy sleeping bags. I had to clean the bathroom. No remote for tv with closed caption stuck and would. Not give me a remote. This needs to be torn done and owners should never be allowed to own a hotel. Of course they don’t speak could English.
Stayed 2 nights in Aug 2022

2/10 Terrible

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a pit, that I suspect caters to ladies of an evening trade. Even without that, it is not worth even $93 a night.
Stayed 1 night in Aug 2022

6/10 Okay

Martha

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Scary night stay
Scary place to stay. We stayed in room 106 so I am not sure if other rooms were like ours or not. There were sketchy people who hung out in the rooms at the back of the hotel and did not have vehicles as far as I could tell. We took everything valuable out of our vehicle because we were worried they would break into our vehicle at night. Luckily our vehicle was ok in the morning. There were cigarette burn holes in the bedding so we brought in our own bedding to sleep on. The hot water handle of the bathtub did not function well but after about a minute of twisting it we got a little hot water.
Stayed 1 night in Aug 2022

2/10 Terrible

Ruth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
all the rooms smelled like cigarettes
Stayed 1 night in Jul 2022

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

MAHADEVASWAMY

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Never ever book this Motel. Even after paid so much we got damaged bathroom. No flush and no sink was working. They said maintenance is going on..what the----. They don't have the common sense of check everything before handover keys to guests. I will go e zero star to this very bad Motel.
Stayed 1 night in Jul 2022

2/10 Terrible

Brian

Disliked: Staff & service, room comfort
The shower was not working so no shower after sweating all day and nothing was done about it so our stay here was very disappointing
Stayed 1 night in Jul 2022

2/10 Terrible

Crystal

Disliked: Cleanliness, property conditions & facilities
Did not stay due to blood stains on bed linens and ehat appeared to be drug paraphernalia in the room upon arrival. I had asked for a them for bedding to be changed and the second set of bedding also had stains everywhere. The owners did not bother to offer a refund.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Business traveller
No chair people knocking at late night will never stay their again
Stayed 1 night in Jul 2022

2/10 Terrible

Stephanie, jamestown

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

8/10 Good

Jordan

Liked: Cleanliness, staff & service
My stay was pleasant I only staid for one night on travel for one day definitely wouldn’t mind coming back if I had to
Stayed 1 night in Jul 2022

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Find somewhere else to stay!
Well to sun it up it definitely was not worth the money. Dirty floors in the bedroom and bathroom. Tub was filthy. No remote control for the television. Just to make a few ...
Stayed 1 night in Jul 2022

4/10 Poor

Kara

Disliked: Cleanliness, property conditions & facilities
slow service at front desk/ inadequate computer skills & language barrier, clogged toilet & flooded bathroom. moved rooms to one with a leaking fridge & lopsided bed instead. drugged up cleaning guy wondering around parking lot with pants down, grunting, running into things, & creeping outside my window. felt unsafe. nice people, but need help getting the place together.
Stayed 1 night in Jul 2022

2/10 Terrible

Vaida, darien

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't get exited about price for this motel. This motel is so filthy/nasty that even $10 would be too much! We were met at check in by uprofesional and rooms we got was not cleaned after the previous quests. We got another rooms, where sheets were smudged/soiled, bathroom disqusting and the smell was horrible. I never ever saw motel so bad in my life. Stay away from it for your sake!
Stayed 1 night in Jul 2022

6/10 Okay

jenn

Travelled with partner
Disliked: Cleanliness
Clearly more attention to detail when cleaning, used soap, toilet paper holder no bar, other peoples hair in the room. Forst thing the clerk said is theres no non smoking rooms, would you like to go smell it first? I said well considering its non refundable do i really have a choice?
Stayed 2 nights in Jun 2022

2/10 Terrible

Srinivas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was ok. Reservation site stated non-smoking room. Upon check-in we were told that room was smoking. Little smoke smell in the room but was a little musty. Had to request toilet paper - hadn’t been refilled during last room cleaning.
Stayed 2 nights in Jun 2022

2/10 Terrible

Mike

Stayed 4 nights in May 2022

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Andres

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I got apartment 22 and shower didnt work, went to reception and noone was there, doors close and called noone answered. Worse experience
Stayed 1 night in May 2022

4/10 Poor

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
check in stated 2:00 didnt let us in room till 3:00 booked smoking room and they said no smoking. staff was nice and rooms were small but clean.
Stayed 1 night in May 2022

2/10 Terrible

Mohamed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smocking smell was very strong. Dirty. Shower not working. No toilet paper, towels not clean. No remote control for tv… overall, this was the worst room I have been to in all my life. And it was not cheap $170. Very disappointed.
Stayed 1 night in May 2022

6/10 Okay

Dana

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager nesty,water on floor I request for clean, he miss behave with me, he call cop, I work NYPD, cop also request him clean room but he didn’t, 3 nights is miserable.Last 4 years I am your customer. I want a help but no body help me, agent chat with me but before finish he disconnect line 2 times
Stayed 3 nights in May 2022

2/10 Terrible

sanjeev

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Edwin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Kim

Stayed 2 nights in May 2022

8/10 Good

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service
better than expected
better than expected
Stayed 2 nights in May 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2022

8/10 Good

Manoj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are so nice
Stayed 1 night in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good manager
Stayed 1 night in Apr 2022

6/10 Okay

Yuanzi

Stayed 1 night in Apr 2022

4/10 Poor

Ruta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s pretty much a place I’d rather never ever stay again at
Stayed 1 night in Mar 2022

6/10 Okay

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Hann Bin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and functional for stopover. Plenty of parking spaces outside your room available
Stayed 1 night in Feb 2022

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jan 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Martin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great price, the owner was friendly, but no shower curtain, outside door almost impossible to open or close, bathroom dirty overall. The heather was noisy. But bed sheets were perfectly clean and the bed was comfortable. For the price, it was good.
Stayed 1 night in Jan 2022

2/10 Terrible

Michelle, Toronto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im not too picky when it comes to cheap hotels, but this place sucks. Tv didn't work and neither did the shower. Place was dirty but the bed was comfortable. The person at check in did not wear a mask. And the room key was given to me in a dirty, overused paper sleeve.
Stayed 1 night in Jan 2022

8/10 Good

Alan

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2022

6/10 Okay

Denise, Houghton

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property management has made half hearted efforts at renovating the property but the only positive thing I can say is that the mattress was new and bedding was clean. The rest of the room- fixtures/equipment/towels was run down, barely functional, dirty and stained. Towels were either dirty or severely stained. Tub was very old, worn and gross. Sink faucet was loose, toilet would stick and run constantly unless you jiggle the handle. AC/heating unit was very loud and periodically made a high pitched whine. Couldn’t adjust fan speed or shut it off or you would have no heat at all. It was inexpensive, so I guess you get what you pay for, but even at that price would not stay there again.
Stayed 1 night in Dec 2021

6/10 Okay

Marta

Liked: Cleanliness, staff & service
I had a nice room up until this crazy man staying next door started to harass me. I was offered another room, but this one had no working tv and it wasn’t as clean as the first one. I just didn’t feel safe with that man next door. I’m surprised he’s still there.
Stayed 1 night in Dec 2021

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2021

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 2 nights in Nov 2021

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve had a stay here before, and its been Really upgraded!
Stayed 5 nights in Dec 2021

10/10 Excellent

KURT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet stay. The room was very clean and comfortable, recently updated.
Stayed 1 night in Dec 2021

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Good Value
For being the cheapest place in the area, Rt 62 was actually a decent place to stay. The mattress was new and the room had new vinyl flooring. The bathroom was a bit dated but not bad at all. Overall, we were pleased with the value.
Stayed 1 night in Nov 2021