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Quality Inn – Avis

2.5 out of 5
Quality Inn
2620 West Commerce Street, Buffalo, TX

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 94 avis sur 213." "
Note de 8 – Bien, d’après 74 avis sur 213." "
Note de 6 – Acceptable, d’après 29 avis sur 213." "
Note de 4 – Médiocre, d’après 10 avis sur 213." "
Note de 2 – Terrible, d’après 6 avis sur 213." "

8,6/10

Propreté

8,4/10

Service et personnel

7,8/10

Commodités

8,4/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

gilles

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Accueil bof. Un hôtel bon pour un stop. Chambre propre et rénovée. Literie agréable. Frigo et micro ondes dans la chambre. Très bon rapport qualité prix
Séjour de 1 nuit en avril 2024
GM a répondu le 12 avr. 2024
135 / 5,000Translation resultsMerci pour votre avis favorable et pour avoir choisi de séjourner dans notre hôtel. Nous apprécions votre confiance et espérons vous revoir bientôt !

8/10 – Bien

Didier

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dp one night
Ckeck in slow and some cockraoachs in the rom. Breakfast was good and général overlooking of this hôtel was good, bed confortable. Good hôtel on a road trip for a night.
Séjour de 1 nuit en décembre 2023
GM a répondu le 26 déc. 2023
Thank you for your favorable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

8/10 – Bien

Judy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
hotel was conveniently located.
Séjour de 2 nuits en mars 2024
GM a répondu le 16 avr. 2024
Thank you for your favorable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

6/10 – Acceptable

jose

Voyage de couple, Voyage d’affaires
Points faibles : Service et personnel
Ns
Séjour de 2 nuits en avril 2024
GM a répondu le 16 avr. 2024
Thank you very much for taking the time to leave us a review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

Bronia

Very clean
Séjour de 1 nuit en avril 2024
GM a répondu le 8 avr. 2024
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

6/10 – Acceptable

Richard

Voyage d’affaires
Points forts : Propreté
Points faibles : Service et personnel
I showed up super late (after midnight) and I had to leave super early (before 5 p.m.). I set several alarms on my phone, BUT I also called the front desk for a wakeup call. (I could NOT oversleep) I never got that wake up call! It didn't end up being an issue, but I was super annoyed. I little request when unfulfilled. When I'm staying some place for business trip, I can't have little things like this slip through the cracks. #disappointed
Séjour de 1 nuit en février 2024
GM a répondu le 16 févr. 2024
Thank you for taking the time to leave a review regarding your recent stay at our hotel. We are very sorry you were not completely satisfied with your stay. If you are in our area again, we hope you will give us another chance to provide you with a stay that meets your expectations.

10/10 – Excellent

Pamela

Voyage en famille
Good stay!
Our stay was very enjoyable. There is fast food near by and restaurants, as well. Staff is great. Room was clean and nicely decorated. Beds were comfortable and it was quiet.
Séjour de 1 nuit en janvier 2024
GM a répondu le 22 janv. 2024
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

Stephanie

Séjour de 1 nuit en décembre 2023
GM a répondu le 22 janv. 2024
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

2/10 – Terrible

Terry

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Horrible service, front desk made us wait 15 minutes to offer service, even where there was no wait and no one else to help ilus. Batteries in the remote were dead and they had no replacements, no channel guide and the sink had a large hole - room 309. I paid for two rooms. We should be given a full refund. Worst lodging experience I’ve ever had!
Séjour de 1 nuit en décembre 2023
GM a répondu le 22 déc. 2023
I am very sorry to hear that you encountered such circumstances and inconveniences during your most recent experience with us. We have addressed the issues you encountered. I hope you'll accept our sincere apologies for the lapse in service and inconvenience you encountered. We do hope that you'll return and give us another chance to show you your issues are not an ongoing problem.

8/10 – Bien

Gustavo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
GM a répondu le 19 déc. 2023
Thank you for your favorable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

8/10 – Bien

Natasha

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Nice place to stay but certain staff need adjustin
Night shift was ok but morning shift was not good service nor was she helpful or friendly
Séjour de 1 nuit en novembre 2023
GM a répondu le 1 déc. 2023
Thank you for your favorable opinion and for choosing to stay at our hotel. However, we apologize for the lack of attention from the morning front desk staff. We appreciate your business and hope to see you again soon!

8/10 – Bien

Abigail, Lafayette

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Only complaint was the bed was super firm.
Séjour de 1 nuit en novembre 2023
GM a répondu le 28 nov. 2023
Thank you for your favorable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

8/10 – Bien

Shannon

Séjour de 2 nuits en novembre 2023
GM a répondu le 28 nov. 2023
Thank you for your favorable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

10/10 – Excellent

LaBertha

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had a relaxing stay. Everyone was so nice.
Séjour de 3 nuits en novembre 2023
GM a répondu le 28 nov. 2023
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

8/10 – Bien

Stephanie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean Quiet Nice Location to Relax & Rest Friendly Staff
Séjour de 1 nuit en novembre 2023
GM a répondu le 20 nov. 2023
Thank you for your favorable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

10/10 – Excellent

Frances, Caldwell

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice Quality Inn, with an excellent breakfast
Séjour de 1 nuit en novembre 2023
GM a répondu le 28 nov. 2023
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

Thomas

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and very well kept.
Séjour de 1 nuit en novembre 2023
GM a répondu le 20 nov. 2023
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

LAURIE

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice, beds super comfy and very clean
Séjour de 1 nuit en novembre 2023
GM a répondu le 9 nov. 2023
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

James

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en octobre 2023
GM a répondu le 24 oct. 2023
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

Stephon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
GM a répondu le 24 oct. 2023
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

8/10 – Bien

Scott

Séjour de 1 nuit en octobre 2023
GM a répondu le 9 nov. 2023
Thank you for your favorable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

10/10 – Excellent

Larry

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super clean. Excellent breakfast also.
Séjour de 1 nuit en août 2023
GM a répondu le 29 août 2023
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

6/10 – Acceptable

Melissa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
GM a répondu le 7 août 2023
Thank you for your valuable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

10/10 – Excellent

Eloisa

Séjour de 1 nuit en août 2023
GM a répondu le 29 août 2023
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

Dexter

Séjour de 2 nuits en juin 2023
GM a répondu le 19 juill. 2023
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

DINAH, WEST COLUMBIA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juin 2023
Sophia CSR a répondu le 29 juin 2023
Hi Dinah,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

8/10 – Bien

Joshua

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en avril 2023
GM a répondu le 10 avr. 2023
Thank you for your valuable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

8/10 – Bien

Shanda

Séjour de 1 nuit en février 2023
GM a répondu le 10 avr. 2023
Thank you for your valuable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

6/10 – Acceptable

Ken St.

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2023

8/10 – Bien

Steve

Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en janvier 2023
GM a répondu le 30 janv. 2023
Thank you for your valuable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

8/10 – Bien

Katherine

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en décembre 2022
GM a répondu le 8 déc. 2022
Thank you for your valuable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
No Kleenex in room. Confusing alarm clock. Came to breakfast at 8:40. The hot food was already gone and never replenished. No whole wheat options. No bananas for cereal
Séjour de 1 nuit en novembre 2022
GM a répondu le 28 nov. 2022
Thank you for taking the time to leave a review regarding your recent stay at our hotel. We are very sorry you were not completely satisfied with your stay. We would appreciate a call back to let us know what lead to your comments. If you are in our area again, we hope you will give us another chance to provide you with a stay that meets your expectations.

10/10 – Excellent

Karen

Séjour de 1 nuit en novembre 2022

4/10 – Médiocre

Adrian

Voyage d’affaires
Points forts : Commodités
Points faibles : Propreté, service et personnel
Miserable check in, smelly room
Séjour de 1 nuit en novembre 2022
GM a répondu le 8 nov. 2022
Thank you for your valuable opinion and for choosing to stay at our hotel. We are sorry we did not meet your expections and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guest. We appreciate your business and hope you will give us another chance to provide you with a stay that meets your expectations.

6/10 – Acceptable

Jing

Voyage de couple
Points faibles : État et installations de l’hébergement
Arrived late ( around 10pm) and left early ( around 5am) , don’t have a lot of time spent at the property. The front desk was great, check in and check out process was flawless. The only thing I will suggest will be the window curtain, there was no way you could close the window curtains, the room window curtains seems like only for decoration. With this reason, room too bright to sleep during the stay.
Séjour de 1 nuit en octobre 2022
GM a répondu le 25 oct. 2022
Thank you for your valuable opinion and for choosing to stay at our hotel. We are sorry we did not completely meet your expectations. As you thought, the outside curtains are strictly decoration. Behind the those curtains were the black-out curtains. We appreciate your business and hope you will give us another chance to provide you with a stay that meets your expectations.

8/10 – Bien

raquel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was nice and clean
Séjour de 1 nuit en septembre 2022
GM a répondu le 5 sept. 2022
Thank you for your valuable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

10/10 – Excellent

TIM

Séjour de 1 nuit en septembre 2022
GM a répondu le 5 sept. 2022
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

James

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Everything good except fridge needed cleaning.
Séjour de 1 nuit en août 2022
GM a répondu le 29 août 2022
Thank you for your valuable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

8/10 – Bien

Andrew

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Last minute rescue.
Last minute journey that required that last minute stay. Thanks to the internet and a good nights sleep. Nothing could be finer than a sleep and price being right.
Séjour de 1 nuit en août 2022
GM a répondu le 29 août 2022
Thank you for your valuable opinion and for choosing to stay at our hotel. We appreciate your business and hope to see you again soon!

4/10 – Médiocre

Michelle

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Disappointed Stay
For my initial check in, I was given keys to a room that was not cleaned and still occupied. When I returned a couple of hours later the front desk was not around and people drinking a 12 pack of beer in the lobby. The room definitely smelled of mildew and needed a dehumidifier. I would not recommend staying at this hotel for the cost.
Séjour de 1 nuit en août 2022
GM a répondu le 17 août 2022
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed. We are also sorry for any problem that you encountered and we assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. It is through feedback like yours that we are able to quickly address these issues. Your review is important to us as it helps us to identify problems and take corrective measures. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place
Great stay and very clean.
Séjour de 1 nuit en juillet 2022
GM a répondu le 24 juill. 2022
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

susan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2022
GM a répondu le 25 juin 2022
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

Byron

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great facility wonderful staff
Séjour de 1 nuit en juin 2022
GM a répondu le 21 juin 2022
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again

6/10 – Acceptable

David, Spicer

Points forts : Propreté
Séjour de 1 nuit en mai 2022

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
Séjour de 1 nuit en mai 2022
GM a répondu le 6 mai 2022
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

napoleon

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2022
GM a répondu le 29 avr. 2022
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

8/10 – Bien

Phillip

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Nice stay
Nice stay for overnight trip. My room door didn’t have a spring to automatically close the door. However, most of the others did and they were loud. Good location in relation to highway. Felt safe
Séjour de 1 nuit en avril 2022
GM a répondu le 25 avr. 2022
Thank you for the great review. We are glad you had a nice stay and felt safe at our property. We hope the next time you are in the area and are in need of accommodations you will stay with us again.

10/10 – Excellent

David

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en avril 2022
GM a répondu le 25 avr. 2022
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our property. Your feedback is very important to us. We hope to see you again!

6/10 – Acceptable

Nathanael

Séjour de 2 nuits en avril 2022

10/10 – Excellent

Monica

Séjour de 1 nuit en avril 2022
GM a répondu le 18 avr. 2022
Thank you very much for taking the time to leave us an excellent review regarding your recent stay at our hotel. Your feedback is very important to us. We hope to see you again!