Exterior

Reviews of La Quinta Inn by Wyndham Buffalo Airport

2.5 out of 5
La Quinta Inn by Wyndham Buffalo Airport
6619 Transit Rd, Buffalo, NY

Reviews

7.0

Good

Rating 10 - Excellent. 298 out of 1008 reviews" "
Rating 8 - Good. 269 out of 1008 reviews" "
Rating 6 - Okay. 176 out of 1008 reviews" "
Rating 4 - Poor. 124 out of 1008 reviews" "
Rating 2 - Terrible. 141 out of 1008 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

8/10 Good

Dezo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when taking a flight.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Dezo,We are glad to hear that you found our hotel convenient for your travel needs. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Hi David,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Keyona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Clive was very helpful he explain everything we needed know about the hotel he took his time and show us that we was importanted. We look forward for the next day to see his warm smile and his compassion for his job. We love are stay definitely would be coming back. Thank you Clive for your hospitality
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Keyona,We are thrilled to hear that you had a positive experience with Clive during your stay! Our team takes great pride in providing excellent service to all our guests. Your kind words will be passed on to Clive, and we can't wait to welcome you back on your next visit. Thank you for choosing our hotel for your accommodation needs.

8/10 Good

Sharian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything with the exception of the pillows and breakfast needs to go to 10am
Stayed 3 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello Sharian,We appreciate your feedback on the pillows and breakfast timing. Your comments will be shared with our team for future improvements. Feel free to reach out to our management team directly for any further assistance or recommendations.

6/10 Okay

sandra

Travelled with group
Upon arriving there was a very strong smell of bleach and Lysol, so strong that it instantly gave me a headache. The night staff was also wearing a very strong cologne and again triggered a headache. I am sensitive to smell but my travel partner who is not thought the same. The breakfast was subpar compared to other hotels I have stayed at for less. The room were very clean and overall I felt very safe.
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello sandra, Thank you for sharing your experience with us. We appreciate your feedback regarding the scents within the hotel and will share this with our team for improvement. We are glad to hear you felt safe in our clean rooms. We take all guest feedback seriously and strive to make necessary adjustments.

8/10 Good

William, Maybrook New

Liked: Amenities
Clean and Respectful. Very cloA mi
Stayed 4 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello William,We appreciate your feedback and are glad to hear you found our hotel clean and respectful. If you have any further comments or concerns, please reach out to our management team directly. Thank you for staying with us.

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Patrick,We are thrilled to hear that you had an exceptional experience during your stay at our hotel! We appreciate your rating and hope to welcome you back soon for another memorable visit.

10/10 Excellent

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room. Comfortable bed.
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Rebecca,We are delighted to hear that you found our room clean and quiet, and that you enjoyed the comfort of our beds. Your feedback is greatly appreciated as we strive to provide a peaceful stay for all our guests.

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 5, 2024
Hi Tiffany,Appreciate you for taking the time to leave a review and for giving us a 4-star rating. We are glad to hear that you had a positive experience with our service. If there is anything specific that you think we could improve upon to earn that fifth star, please do not hesitate to let us know. We are always looking for ways to enhance our offerings and provide the best possible experience

10/10 Excellent

Kwamina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Kwamina,We appreciate your feedback and are glad to hear you enjoyed your stay. Your satisfaction is important to us, and we hope to welcome you back in the future for another positive experience.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Staff is very friendly and super helpful! Breakfast is really good! Highly recommend
Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 1, 2024
Hi Adrian,Thrilled to hear that you found our property to be a great place to stay and that our staff was friendly and helpful. Providing exceptional service to our guests is our top priority, and glad to hear that we exceeded your expectations. We are also pleased to hear that you enjoyed our breakfast offerings. We appreciate your recommendation and hope to have the opportunity to serve you again in the future.

8/10 Good

Neha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here for a night. They let us check in early. It was good, convenient. No issues at all.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Neha, We are pleased to hear that you found our early check-in service convenient and enjoyed a pleasant stay with us. We appreciate your kind feedback and hope to welcome you back in the future for another seamless experience.

10/10 Excellent

Kim

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Kim,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time and look forward to welcoming you back soon.

8/10 Good

Nade

Liked: Staff & service, property conditions & facilities
N/a, over all good experience.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Nade,We are pleased to hear that you had an overall positive experience during your stay. Should you have any additional feedback or suggestions for improvement, please feel free to reach out to our management team directly. Your comments are invaluable to us in enhancing our guest experience.

10/10 Excellent

Lisa, Newmarket L3Y 6M1

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man who checked us in was efficient, polite and very friendly. A nice start to our stay!
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Lisa,We are delighted to hear that you had a positive check-in experience with our team member. It's always wonderful to know that our staff's friendliness made a good impression on our guests. We hope the rest of your stay was equally enjoyable!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on Feb 24, 2024
Hello Susan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 Terrible

Michael

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At check in reception was very friendly. But first room that we were given was a storage room, second room was another customer of the hotel. Very awkward walking into an occupied room Third room worked. Room was in rough shape, peeling wallpaper , toilet didn’t flush and floor broken.
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Michael, We thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments have been noted, and we will address them with our team to ensure future guests do not encounter similar issues. We appreciate your understanding and hope to welcome you back in the future for an improved experience.

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our spot (me & bf) we're here atleast 2-3 times a month because it's high quality services, breakfast is always delish in the mornings and it's always clean every time we check in. Convenient location for food and shopping. Also perfect with the airport being nearby.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 20, 2024
Hello Lauren,We're delighted to hear that you and your boyfriend enjoy staying with us regularly for our high-quality services, delicious breakfast, and cleanliness. It's great to know that our convenient location is ideal for your needs, including easy access to food, shopping, and the airport. Thank you for making us your spot in town, and we look forward to welcoming you back again soon!

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price its a great place to stay, quiet and clean, will stay there again
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Drew,We're thrilled to hear you had a peaceful and comfortable stay with us! We strive to offer a serene and tidy environment for all our guests. We appreciate your positive feedback and look forward to welcoming you back in the future.

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty money missing off my card
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Hello Jonathan, We regret to hear about your experience at our hotel. We recommend reaching out to our management team to address any concerns regarding charges. Thank you for bringing this to our attention, we appreciate your feedback.

10/10 Excellent

Samad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice n clean
Stayed 1 night in Feb 2024
Response from Manager on Feb 14, 2024
Hello Samad,Thank you for your feedback. We are glad to hear that you found our hotel nice and clean. We strive to maintain a high level of cleanliness for our guests' comfort. We appreciate your kind words and hope to welcome you back in the future for another pleasant stay.

6/10 Okay

Recardo

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
They Facilitie was nice at 1rst Glance get to the Room Dirty cover on the Bed, house keeping never charged the Sheets, or cleaned jus replace the Towels staff was nice but poor service. 👎
Stayed 3 nights in Feb 2024
Response from Manager on Feb 14, 2024
Hello Recardo,Thank you for your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the cleanliness of your room. We have shared your comments with our housekeeping team to ensure that this is an isolated incident and does not recur. We appreciate your kind words about our staff and will continue to work on improving our service.

8/10 Good

Jimika

Liked: Staff & service
This was a very last minute booking and for 1 night and the staff from check in until check out were great. It wasn’t bad at all!
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 7, 2024
Hi Jimika,We are delighted to hear that your last-minute booking turned out to be a pleasant experience! Our team strives to provide excellent service from check-in to check-out, and thrilled that you found our staff to be great throughout your stay. Thank you for choosing us, and we hope to have the opportunity to welcome you back again soon!

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a terrible experience from the start. I walked in and the front counter associate looked like he just stepped out of Woodstock. The entire hotel smelled like weed smoke. The shower in my room was nasty and there were hairs in the towels in my room. The parking was very limited and full and it was not easy getting in and out of the parking lot. As far as the free breakfast goes; I wouldn’t suggest it. It was runny nasty fake eggs, really cold and gross sausage that didn’t even taste like sausage and the fruit looked old and gross. It was a poor experience all around.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Feb 1, 2024
Hi Jason,We regret that you had an unpleasant experience at our property. We never want our guests to have such a kind of experience. We are investigating the matter with our team and will reach out to you for further information.

10/10 Excellent

Muhammad

Liked: Staff & service, amenities
Its a hotel business area surrounded with close to Airport.
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Muhammad,Thank you for choosing our hotel during your recent visit. We appreciate your feedback on our convenient location near the airport. We hope you enjoyed your stay and found our business area to be suitable for your needs. Should you have any further inquiries or require assistance, please feel free to contact us directly.

10/10 Excellent

Jama

Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 24, 2024
Hi Jama,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 Okay

Blair

Travelled with family
Liked: Staff & service
Disliked: Amenities
I get that the price of the hotel doubles during Bills games, but to add another $25 charge for checking in an hour early seems rude. I paid it this time, but I won’t be coming back.
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello Blair, We understand your frustration with the early check-in fee. We apologize for any inconvenience caused during your stay. Your feedback is important to us and will be shared with the appropriate team for review. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room but it was booked during a cold snap and I could never get it warm enough. It was a corner suite and maybe the interior units were better heated? That was my only issue.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 19, 2024
Hi Andrew,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your room, but we sincerely regret any inconvenience you experience. Our goal is to provide a comfortable and enjoyable stay for our guests, and your input helps us address areas for improvement.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was still quiet
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Michael,Thank you for your feedback regarding the quiet atmosphere at our hotel. We appreciate hearing about your positive experience during your stay. We strive to provide a peaceful environment for our guests, and we're glad that we met your expectations in this regard. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello michael,We're thrilled to hear that you had a wonderful experience during your stay with us! We hope that you enjoyed all of the amenities and services that our hotel has to offer. If you have any further comments or feedback, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

10/10 Excellent

Patrick, Rochester

Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 28, 2024
Hi Patrick,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to I90. Property is a little worn and smells of smoke. The staff was excellent.
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Dale,Thank you for staying with us and sharing your feedback. We appreciate your kind words about our staff. We apologize for any inconvenience caused by the property's appearance and odors. We strive to provide a comfortable stay for all guests and will address these concerns accordingly. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Wayne,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We appreciate your kind words and would love to welcome you back again in the future. Don't hesitate to reach out to us if you have any further questions or need assistance.

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 1 week and all of the staff was super friendly and helpful, both front desk and housekeeping. I would definitely stay here again! Thanks again to all of the staff for being so friendly, welcoming and professional during my stay!
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Tracey,Thank you for your kind feedback about our friendly and helpful staff! We are thrilled to hear that you had a positive experience during your week-long stay with us. We appreciate your recognition of our front desk and housekeeping teams for their professionalism. It would be our pleasure to welcome you back in the future.

10/10 Excellent

Zed

Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Zed,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was quiet enough, and the room temp did not need adjusting by me, very nice. The staff was very attentive (I had a broken television, and they replaced it in less than 5 min) . The water pressure and the temp of the water in the shower were just adequate, and could use improvement ( a hot shower is peferable in an new place) I would stay again, the breakfast was more than adequate and location was reasonable .
Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Michael,Thank you for choosing our hotel for your recent stay. We are glad to hear that your room temperature was to your liking and that our staff provided excellent service by promptly replacing your broken television. We appreciate your feedback regarding the water pressure and temperature in the shower, and will definitely take this into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay, where you can continue to enjoy our satisfying breakfast and convenient location.

10/10 Excellent

Sarthak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Sarthak,Thank you for choosing our hotel during your visit. We're thrilled to hear that you had such a wonderful experience with us. We take pride in providing exceptional service and creating a comfortable atmosphere for our guests. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
It's missing a swimming pool.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 7, 2024
Hello Eve,Thank you for your feedback regarding our hotel. We appreciate your input and will consider your suggestion for future improvements. We encourage you to reach out to our management team for any further assistance or feedback you may have.

10/10 Excellent

Katie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property was dated and not the cleanest, but staff were friendly and helpful
Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Hello Katie,We appreciate your kind words about our friendly and helpful staff. We strive to provide excellent service to all our guests. While we acknowledge your feedback about the property, we constantly work towards improving our facilities to ensure a comfortable stay for our guests. Thank you for staying with us and we hope to welcome you again in the future.

8/10 Good

Thomas

Business traveller
Staff has been great. There needs to be more maintenance in several of the bathroom, overall nice place to stay
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 31, 2023
Hi Thomas,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

6/10 Okay

derek

Travelled with family
Liked: Staff & service, amenities
Bathroom ceiling needed a strong cleaning. Beds were clean and room was in order. Overall decent but could use a deep cleaning.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 29, 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 Good

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints.
The hotel smelled nice and was pretty damn clean it was better than a lot of other more expensive spots I’ve been to. Only thing was for some reason my card wouldn’t work so I had to use cash.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Jayson,Thank you for choosing our hotel for your stay. We're glad to hear that you found our hotel to be clean and pleasant. We apologize for any inconvenience you experienced with your card not working and appreciate your understanding in having to use cash. Should you have any further concerns, we encourage you to reach out to our management directly.

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 23, 2023
Hello Sidney, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great, very friendly, breakfast was convenient
Stayed 2 nights in Dec 2023
Response from Sophia CSR on Dec 18, 2023
Hi Blair,I wanted to say thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Elmer

Travelled with family
Well place was okay. But when showering you had to hold the sliding door closed so water didn't get out. Bathroom fan not working at all..
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Elmer, Thank you for your feedback and bringing these concerns to our attention. We apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with our team to ensure we are continuously improving our facilities.

10/10 Excellent

Kecia

Stayed 2 nights in Dec 2023
Response from Manager on Dec 15, 2023
Hello Kecia,Thank you for choosing our hotel for your stay. We're delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to hosting you again in the future.

10/10 Excellent

Guosheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location.
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Guosheng,Thank you for sharing your feedback regarding our hotel's location. We are pleased to hear that our location met your expectations. We appreciate your review and hope to welcome you back in the future.

10/10 Excellent

Madeleine

Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Madeleine,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience during your stay. Our team is dedicated to providing exceptional service and ensuring our guests have a memorable stay. We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 8, 2023
Hello Andrew,We are thrilled to hear that you had a wonderful experience during your recent stay with us! We appreciate your kind words and are pleased that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another exceptional stay. Safe travels!