Samantha and the team at the front desk were excellent- quick checkin, super friendly, and when we were missing bedding for the sofa bed, delivered it to our room within minutes. Breakfast was good- good variety for a continental. There were a bunch of families on site for a tournament and the kids were running the halls and screaming at all hours, interfering with the hotel staff/cleaning staff and playing tag between floors/mini-sticks in the hallways. The hotel staff did their best to manage them but the families seemed to think it was a playground. Convent overall, very clean.