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Reviews of Cuatro Reyes

3.5 out of 5
Cuatro Reyes
Av Independencia 1391, Buenos Aires, Capital Federal

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 187 reviews" "
Rating 8 - Good. 73 out of 187 reviews" "
Rating 6 - Okay. 40 out of 187 reviews" "
Rating 4 - Poor. 22 out of 187 reviews" "
Rating 2 - Terrible. 11 out of 187 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay overall. I do not have any complains....
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
breakfast was NOT buffet cost me over 100 dollars to eat out?
Stayed 21 nights in Sep 2019
Response from Reservations on Nov 6, 2019
Good day, as this is anonymous we can't check your reservation to see if you had it included. Regardles, the breakfast is buffet, you pay a certain amount and you can eat all you want during the time the breakfast is served. We even give the guests the option to see what we serve before even paying for the service Regards,

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019
Response from Reservas - Hotel Cuatro Reyes on Aug 29, 2019
Buenas tardes, gracias por su valoracion. Esperamos haya disfrutado de su estadia con nosotros. Saludos

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Great location awesome staff !! Building needs TLC
Great location awesome staff !!!!! Building needs some "cosmetics" is very sad because it has lots of potential and just some TLC will make a big difference .....breakfast us a good Argentian / continental my fellow Americans don't expect bacon and eggs just enjoy some delicious facturas
Stayed 3 nights in Jun 2019
Response from Reservations on Jun 24, 2019
Good day Daniel, thank you very much for your review. We are gald to hear that you enjoyed your stay and we will take your words about TLC into account to improve from here on out. Regards, the staff of Hotel Cuatro Reyes

6/10 Okay

moraima, lima peru

Travelled with family
Liked: Cleanliness, staff & service
Very old....they don't have restaurant to attend on the night the furniture are old the blanket too they have different conection for chargers for cells they don't tell you …...about that you have to ask them to charge in the frontdesk and leave our cells in REEPCION
Stayed 5 nights in Apr 2019
Response from Juan Ignacio Valle - Reservas on May 8, 2019
Good day, thank you for your review, we will take everything you said into account to improve from here on out. Regards,

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
We liked the location of this property. Our check in went well. We were not pleased to find a puddle by the shower - there was a leak somewhere. Our fridge would not work. We notified front desk and nothing was done. Our air conditioning quit the first night and they never did get it fixed. I would not recommend this hotel.
Stayed 2 nights in Jan 2019
Response from Juan Valle - Reservas on Feb 14, 2019
Good morning, we are sorry to hear of the problems you experienced during your stay. We will check in which room you stayed and see that this things are fixed right away. Sorry for the inconvenience. Regards,

6/10 Okay

John, Buenos Aires

Liked: Staff & service
Disliked: Property conditions & facilities
Good location. Excellent disposition from all personel. Must improve facilities maintenance. Needs an urgent reneewall. It`s far from 4 stars, I`ll rather say that 3 stars fiits better.
Stayed 2 nights in Nov 2018
Response from Juan Ignacio Valle on Nov 14, 2018
Good morning, thank you for your review. We will take your comments into account for future reneewalls. Regards,

4/10 Poor

Nicolas, Montevideo, Uruguay

Disliked: Cleanliness, property conditions & facilities, room comfort
There were cockroaches in the room. Decadent hotel, seems stuck in the 1970s. I would rate this hotel at 2 stars, at the most. The bed was the only good thing about the stay.
Stayed 5 nights in Oct 2018
Response from Juan Ignacio Valle on Nov 2, 2018
Good Day Nicolas, we are sorry to hear about your experience, we will check in which room you stayed to check the problems mencioned. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Juan Ignacio Valle on Oct 30, 2018
Buenos días, nos alegra que haya disfrutado de los servicios del Hotel. Esperamos volver a verlo pronto en su próxima visitas a Buenos Aires. Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good one
Stayed 8 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Luggage
At the time of my airport transfer at the hotel at about 2100 on Friday 8 April, My luggage bag was left in the hotel. There was a big diversion that nite on the freeway and I had to travel without the bag I am seeking cooperation from the hotel to have the bag collected by Air New Zealand to forward it to Melbourne Australia

6/10 Okay

Oscar, Chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
No parking no available.
Even tho online says free parking, they DO NOT have one.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
nice staff
It would have been great if the cleaning crew did her job on time. I stayed a week and the room was not cleaned the first day. The second day it was cleaned at 4PM after I asked. Receptionists are nice and helpful. Always smiling and giving you good hints about places to eat and transportation.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Reserve your own room at a hostel
The hotel staff was very nice, but, my room looked like a room at the Motel 6. The carpet was all stained and I paid for a queen but got 3 single beds.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal hotel experience
This is a perfectly normal hotel. I would stay there again. Very good shower and good internet. The only failing is that the breakfast area is too crowded and there are not enough chairs for all the guests. The tables are not cleaned often enough and the buffet (which was good) was laid out by someone who never eats from a buffet so guests trip over each other grabbing silver and glassware.

8/10 Good

Liam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Kings buenos aries
Hotel Modern Rooms Clean with Tv Shower Toilet and SAFE in room no extra charge for this Bar and Restraunt very good Food and Value location Three Blocks away from 9 of July a little Far for the older person overall would stay there again for the room rate

8/10 Good

julio, panama - rep of panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
excelent location, good price excellent cost / profit,

10/10 Excellent

Ashwinee, New Britain, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would love to go back!
Small hotel with friendly and courteous staff made for a very pleasant stay. Rooms are small but clean and comfortably appointed. The hotel is within easy distance of small, family-owned restaurants and the staff was always helpful with transportation suggestions.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Poor Neighborhood
Long Walk to attractions. Hotel very nice but neighborhood in transition and abit scary

10/10 Excellent

Scott, Olympic Valley,California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school cool! Exceeded all expectations.
Great old school community,very friendly and helpful.Has everything you need,delis,streetside cafes,tango across from motel,incredible restaurants from popular local hangouts to real quiet 2or3 chair empanda shops,walk-in pasta counters where you walkin order they cook it and you walkout with it.And also a 30 minute walk through and past some pretty important history as well as buildings to the Recoleta Center.Best bang for your buck if just looking for a place to sleep and check out the area for a few days.Very good continental breakfast as well

6/10 Okay

Luis, Tijuana, Mexico

Disliked: Cleanliness, property conditions & facilities
Cheap, just to pass the night
Dangerous neighborhood, walking distance to Florida, obelisco, plaza de Mayo, etc. small rooms, noisy, shower did not work.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dinizar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, boas instalações e atendentes gentis. Indico.
Stayed 8 nights in Feb 2020
Response from Staff do Hotel Cuatro Reyes on Mar 5, 2020
Bom dia Dinizar, muito brigado pela suas palabras. Gostamos de escutar que voce disfrutos de sua estadia no Hotel, esperamos volver a verlos na sua proxima visita a BUenos Aires. Os saluda atentamente

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno pero el agua estaba fria
Stayed 1 night in Feb 2020
Response from Staff de Hotel Cuatro Reyes on Feb 13, 2020
Buenos dias, le agradecemos mucho su comentario! Respecto al agua, es verdad, un día hubo un problema con el motor del agua caliente y el mismo se apago por una horas. Su inconveniente debe haber sido durante ese horario, un par de horas mas tarde ya estaba solucionado. Esperamos volver a verlo en su próxima visita a Buenos Aires! Lo saludamos atentamente,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. Muy buena atención , el personal muy atento. Siempre cordiales y a la orden de las necesidades o consultas
Stayed 1 night in Jan 2020
Response from Staff de Hotel Cuatro Reyes on Jan 31, 2020
Buenos dias, nos alegra escuchar que disfruto de su estadia con nosotros. Esperamos volver a verlos en su proxima visita a la ciudad. Los saluda atentamente el Staff de Hotel Cuatro Reyes

8/10 Good

NILSON CESAR

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel com estrutura muito bonita, valendo á pena pelo custo benefício, muito limpo porém com recepção muito escura, quase à luz de velas, dando impressão que estão economizando muito energia elétrica. O atendimento dos funcionários é decepcionante, mal olham na sua cara, quem dirá dar um bom dia com um sorriso. De quatro funcionarios que nos atenderam, fomos muito bem atendidos, com muita simpatia, pelo funcionário do restaurante. Percebi que os argentinos são bem fechados no geral, mas esperava um bom atendimento pelo menos por parte do hotel.
Stayed 9 nights in Dec 2019
Response from Reservas - Hotel Cuatro Reyes on Dec 28, 2019
Boa tardes Cesar, muito brigado pela sua reseña. Gostamos de escutar que voce gosto dos servicios do Hotel. Tendremos seus comentarios sobre o atendimiento pra melhorar de aqui ao futuro. O saluda atentamente, o staff do Hotel Cuatro Reyes

8/10 Good

Ruiz

Liked: Cleanliness, property conditions & facilities, room comfort
el aire acondicionado no andaba bien, el resto satisfactorio
Stayed 1 night in Nov 2019
Response from Reservas - Hotel Cuatro Reyes on Dec 6, 2019
Buenos días Sr Ruiz, nos alegra ver que disfrutara su estadía con nosotros. Veremos en que habitación se quedo para corroborar el tema del aire. Esperamos volver a verlo pronto. Saludos

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No nos tenian registrados. El recepcionista de la.noche . Malisima atencion
Stayed 1 night in Nov 2019
Response from Reservas - Hotel Cuatro Reyes on Nov 21, 2019
Buenas tardes, lamentamos escuchar sobre lo sucedido. Lamentablemente no tenemos su nombre para poder chequear que paso con su reservacion. De cualquier manera, tendremos este hecho en cuenta para mejorar de aqui en adelante. Saludos

8/10 Good

Maria Del Valle

Liked: Cleanliness, property conditions & facilities, room comfort
Bueno pero falto
Calefacción central y no la apagan porq no es temporada de encender el aire. Necesita plancha no tienen. Le falta al personal mas simpatía.
Stayed 2 nights in Oct 2019
Response from Reservas - Hotel Cuatro Reyes on Oct 24, 2019
Buenas tardes Maria, muchas gracias por su valoracion. Tendremos en cuenta sus comentarios para mejorar de aqui al futuro. La saluda atentamente el staff de Hotel Cuatro Reyes

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación costo beneficio, WiFi mejorable, no tengo otra critica
Stayed 2 nights in Sep 2019
Response from Reservas on Oct 2, 2019
Buenos dias, gracias por su valoracion. Estuvimos teniendo inconvenientes con los routers de unos pisos estos dias, por eso la irregularidad del WIfi, lamentamos los inconvenientes. Lo saluda atentamente el staff de Hotel Cuatro Reyes

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contrate una habitación y me.doeronotra
Al reservar la foto era completamente diferente, la habitación nada que ver con lo pactado. La zona muy insegura. Ya mandé un mail con ésto pero no me respondieron, y en el mismo hotel hice la queja y no hicieron nada tampoco
Stayed 1 night in Jul 2019
Response from Reservas - Hotel Cuatro Reyes on Jul 25, 2019
Buenas tardes Sergio, lamentamos escuchar sobre su insatisfacción, pero se le dio la habitación que reservo, la cual fue una doble estándar matrimonial, usted la esta comparando con la superior, lo cual no fue lo que reservo. Saludos

8/10 Good

Emilio, Chile

Business traveller
Liked: Cleanliness, staff & service
Me gustó la atención del personal. La habitación estaba OK. La red WiFi dejaba de funcionar de repente y por las tardes se ponía inutilizable por lo lenta.
Stayed 4 nights in Jul 2019
Response from Juan Ignacio Valle - Reservas on Jul 20, 2019
Buenos dias Emilio, gracias por su valoracion. Veremos en que habitacion se quedo para ver el estado del wifi en esa zona. Saludos

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Ubicación estado de los cuartos la tele no funciona no salía agua caliente mucho ruido se escuchaba de otros cuartos
Stayed 1 night in Jun 2019
Response from Reservas Hotel Cuatro Reyes on Jun 21, 2019
Buenas tardes, gracias por su valoracion. De saber su nombre podriamos ver en que habitacion se quedo para chequear la tele y la bañera, sin embargo tendremos sus comentarios en cuenta de aqui al futuro. Saludos

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Itens a melhorar
O banheiro esta com azulejos caindo, não tem porta e o box acumula água nos pés durante o banho o ralo não da vazão suficiente, além de muito pequeno. Os colchões são de mola e estão velhos, não pode se virar muito na hora de dormir. Cofre muito antigo sem sistema eletrônico.
Stayed 4 nights in May 2019
Response from Juan Ignacio Valle on May 26, 2019
Bom dia, agradecemos seu comentarios, lastima que nao sabemos seu nome asi podemos chequear em que quarto ficou para ver de arreglar os desperfectos que menciona. Saudades,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no tenian cambio yo pague con dolares les dije 2 dias , le insisti pagarles, me dijeron despues y cuano me fui no tenian caja
Stayed 2 nights in May 2019
Response from Juan Ignacio Valle on May 23, 2019
Buenas tardes, lamentamos el inconveniente, pero es dificil tener cambio en dolares en la caja del hotel, el cambio casi siempre se lo van a terminar dando en pesos argentinos. Saludos

2/10 Terrible

Jamile

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Quarto não corresponde ao da foto. Habitações antigas e com mofo. Pouca oferta de café da manhã. Wifi não funciona
Stayed 9 nights in Apr 2019
Response from Juan Ignacio Valle - Reservas on May 9, 2019
Boa tarde Jamile, veremos em que quarto se hospedo para chequear o estado do mesmo e arreglar qualquer desperfeito. Lamentamos escutar que nao disfrutara de sua estadia con nos. Saudades

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Staff Hotel Cuatro Reyes on Apr 30, 2019
Buenos dias, nos alegra ver que disfruto de su estadía con nosotros. Esperamos volver a verlos pronto en Buenos Aires. Saludos

6/10 Okay

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Staff Hotel Cuatro Reyes on Mar 31, 2019
Buenos días Gustavo, agradecemos su valoración. Esperamos haya disfrutado de los servicios con los que cuenta el Hotel. Lo saludamos atentamente

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno lugar muy accesible, le falta cocheras, el desayuno muy completo
Stayed 2 nights in Mar 2019
Response from Staff Hotel Cuatro Reyes on Mar 28, 2019
Buenas tardes, nos alegra escuchar que disfrutara de su estadía. Esperamos volver a verlo pronto en su próxima visita a Buenos Aires.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Mar 2019
Response from Staff Hotel Cuatro Reyes on Apr 30, 2019
Buenos dias, muchas gracias por su valoracion. Esperamos disfrutara de los servicios con los que cuenta el Hotel

2/10 Terrible

M.S.

Travelled with family
Disliked: Staff & service, property conditions & facilities
Não correspondia em NUNHUM aspecto às imagens e avaliações, hotel MUITO simples, café da manhã precário!
Stayed 4 nights in Mar 2019
Response from Juan Ignacio Valle - Reservas on Mar 21, 2019
Boa tarde, lamentamos escutar que nao disfrutara dos servicios do Hotel. Tendremos sua opinon en conta pra melhorar de aqui ao futuro. Saudades do staff do Hotel Cuatro Reyes

2/10 Terrible

Date

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunatelly I don't have good things to say about this hotel. The building and the rooms were old and rusted. Our room was depreciated, the curtains and towels were dirty, the paperwall and the chair were torn, the air conditionair only worked up till medium streght (unberable to handle the heat), we couldn't close the windows and right next outside our window there was a power generator which'd make a loud noise 24/7, not to mention the terrible back view. The shower faucet was broken and the last and worst part were the cockroaches, we killed THREE of them inside the room. The room service was terrible. They wouldn't renew sheets at all. Our toilet basked was picked up TWICE in almost 2 weeks of stay. We complained at the reception and tried to move to another room, but the staff would stringing us along untill we gave up. And lastly, room service took up by mistake our personal towel which was at the toilet and never returned it back. It's very frustrating. I'm not coming back.
Stayed 9 nights in Feb 2019
Response from Juan Ignacio Valle - Reservas on Mar 18, 2019
Good day Date, we are sorry to hear about the problems during your stay. We will check in which room you stayed to make sure that they are fixed as soon as posible. Regarding the towel, we are sorry about the misunderstanging (as the towel was similar to the ones at the Hotel) and we think is fair to clarifiy that the Hotel gift you one towel to replace the one missing. We will take all you opinions into account to improve from here on out. Greetings, from the staff at Hotel Cuatro Reyes

6/10 Okay

Verified traveller

Liked: Staff & service
インディペンデンス通りに有り、メイン通り迄、徒歩５分。 1人なのに、何故かベッドが３つ有りました。 タクシー等の手配は良くしてくれました。 イケメンが対応してくれました。
Stayed 3 nights in Jan 2019
Response from Staff Hotel Cuatro Reyes on Apr 3, 2019
Good day, we are glad to see that you enjoyed your stay. We hope to see you soon again in Buenos Aires. Regards,

8/10 Good

hannu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Response from Juan Valle - Reservas on Feb 16, 2019
Buenos dias, agradecemos su valoracion. Nos alegra ver que disfrutara de su estadia con nosotros. Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

4/10 Poor

b

Disliked: Cleanliness, property conditions & facilities, room comfort
部屋は古く綺麗ではない。
Stayed 2 nights in Jan 2019
Response from Juan Valle - Reservas on Feb 14, 2019
Good day, thank you for your review. We will have your words in mind to imprube from here going forward. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo todo, un hotel muy cómodo y con buena ubicación
Stayed 7 nights in Jan 2019
Response from Juan Valle - Reservas on Feb 16, 2019
Buenos dias, agradecemos su valoracion. Nos alegra ver que disfrutara de su estadia con nosotros. Saludos

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enganação! Hotel horrível e caro.
Ao chegar no Hotel, o ar condicionado não funcionou por 3 dias e no quarto dia funcionou de forma não satisfatória. O atendente da recepção informou que havia acontecido um problema no sistema de A/C. Me deram a suíte no 7º andar quarto 710, o ventilador de teto não funcionava e estava um calor absurdo dentro do hotel. O elevador entrou em manutenção no quarto dia. Tivemos que subir e descer o lance de escadas. A TV a cabo parecia pirata de tão ruim. Frigobar não estava gelando. As fotos enganam muito. Parece um hotel novo e renomeado, mas não passa de um pulgueiro velho. A localização é horrível, não recomendo. Fica a 30 min andando do centro de Buenos Aires. Enfim, uma das piores escolhas já feitas. A estadia foi horrível, o valor foi absurdamente alto e com uma péssima localização.
Stayed 4 nights in Dec 2018
Response from Juan Valle - Reservas on Feb 17, 2019
Boa tarde, lamentamos escutar sobre os problemas que voce tuvo durante sua estadia. Lamentamos o problema com o ar acondicionado ja que foi um desperfecto tecnico. Em quanto ao elevador, o hotel cuenta com 2, asique si um deixa de funcionar sempre tem outro como respaldo. Ficamos tristes que nao disfrutara dos servicios do Hotel. Tendremos em conta sua critica para melhorar de aqui ao futuro. Saudades,

2/10 Terrible

MarleneSanabria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018
Response from Juan Ignacio Valle on Dec 5, 2018
Buenos dias, agradecemos su valoración teniendo en cuenta que se hospedo solamente 20 minutos en el hotel. Saludos