Title: Westward Wagon Inn Theme Park Entrance - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Westward Wagon Inn Theme Park Entrance Hotel with free parking, 9-minute walk to Knott's Berry Farm ![Breakfast buffet](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/ba3d5eda.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/0ef4e708.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/2597271d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/w750h562x0y1-ad22b029.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Single Room, 2 Queen Beds](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/04826724.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westward Wagon Inn Theme Park Entrance is minutes from Knott's Berry Farm. Guests enjoy continental breakfast each morning, a manager's reception in the evening, free self-parking, and helpful concierge services throughout their stay. 5.6 ## Popular amenities - Housekeeping - 24/7 front desk - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=19248100&PinnedHotelID=19248100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=19248100&PinnedHotelID=19248100&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=19248100&PinnedHotelID=19248100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=19248100&PinnedHotelID=19248100&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=19248100&PinnedHotelID=19248100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=19248100&PinnedHotelID=19248100&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19248100&PinnedHotelID=19248100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19248100&PinnedHotelID=19248100&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Room, 1 Bedroom](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/6f3af3be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Pillowtop bed Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 3 - 1 King Bed ![Comfort Single Room, 2 Queen Beds | Bathroom](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/5aeba802.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room, 2 Queen Beds ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Premium bedding Pillowtop bed Blackout drapes/curtains - Sleeps 4 - 2 Queen Beds ![Family Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/52a3e8db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Pillowtop bed Blackout drapes/curtains 2 bedrooms - 2 bedrooms - Sleeps 6 - 3 Queen Beds ![Family Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/033c3c57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Pillowtop bed Blackout drapes/curtains 2 bedrooms - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 1 Double Bed ![Premium bedding, pillowtop beds, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/20000000/19250000/19248100/19248100/672ca53d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Pillow menu Premium bedding Pillowtop bed Blackout drapes/curtains - Sleeps 2 - 1 King Bed ## You may also like Ad ![Children's activities](https://images.trvl-media.com/lodging/1000000/20000/12800/12753/be757ad8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Buena Park Buena Park - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,191 reviews CA $172 CA $197 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Buena-Park-Hotels-DoubleTree-By-Hilton-Buena-Park.h12753.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=7139&destination=Buena Park&destType=MARKET&latLong=33.867516,-117.998115&searchId=7a8b77a9-e887-4e75-b3b5-2ba3094afee6&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/979400/979321/be7a19d5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Buena Park, CA - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBuena-Park-Hotels-Westward-Wagon-Inn-Theme-Park-Entrance.h19248100.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBuena-Park-Hotels-Westward-Wagon-Inn-Theme-Park-Entrance.h19248100.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.83887%2C-117.99640&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RDAfRSB6i-yUXwSOU7wZC8WTP94=) 7830 Crescent Avenue, Buena Park, CA, 90620 #### What's nearby - Knott's Marketplace - 7 min walk - 0.6 km - Knott's Berry Farm - 8 min walk - 0.7 km - Knott's Soak City Water Park - 8 min walk - 0.7 km - Buena Park Mall - 12 min walk - 1.0 km - Medieval Times - 2 min drive - 1.9 km #### Getting around - Buena Park Station - 15 min drive - Fullerton, CA (FUL-Fullerton Municipal) - 13 min drive #### Restaurants - ‪Prop Shop Pizzeria - ‬13 min walk - ‪Fireman's Brigade BBQ - ‬10 min walk - ‪Calico Saloon - ‬11 min walk - ‪Panda Express - ‬16 min walk - ‪Sutter's Grill/FunnelCake/Pizza - ‬10 min walk ## About this property ### Westward Wagon Inn Theme Park Entrance Hotel near Knott's Berry Farm Close to Medieval Times, Westward Wagon Inn Theme Park Entrance provides amenities like a free daily manager's reception and a snack bar/deli. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self parking - Tour/ticket assistance, smoke-free premises, and concierge services - A 24-hour front desk and coffee/tea in the lobby - Guest reviews give good marks for the overall condition Room features All guestrooms at Westward Wagon Inn Theme Park Entrance include thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning. More amenities include: - Bathrooms with designer toiletries and tubs or showers - 42-inch flat-screen TVs with premium channels - Refrigerators, microwaves, and heating ## Similar properties ![Breakfast and dinner served, American cuisine](https://images.trvl-media.com/lodging/1000000/30000/21300/21254/35573496.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Anaheim Buena Park Buena Park - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews CA $155 CA $177 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=21254&PinnedHotelID=21254&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/1000000/30000/27500/27406/25b9dad3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knott's Hotel Buena Park - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 2,604 reviews CA $147 CA $168 total includes taxes & fees Dec 9 - 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Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=23411&PinnedHotelID=23411&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Family friendly - In-room microwave - In-room refrigerator - Snack bar/deli ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Lever door handles - No elevator - Roll-in shower (30 inches wide) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible van parking - Wheelchair-width doorways ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Private bathroom - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels ### Food and drink - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Heating ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators ### Property is also known as Westward Wagon Inn Theme Park Entrance Buena Park Westward Wagon Theme Park Entrance Buena Park Westward Wagon Theme Park Entrance Westward Wagon Theme Park Ent Westward Wagon Inn Theme Park Entrance Hotel Westward Wagon Inn Theme Park Entrance Buena Park Westward Wagon Inn Theme Park Entrance Hotel Buena Park ## Frequently asked questions ### Is Westward Wagon Inn Theme Park Entrance pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Westward Wagon Inn Theme Park Entrance? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Westward Wagon Inn Theme Park Entrance? > Check-out is at 11 AM. ### Where is Westward Wagon Inn Theme Park Entrance located? > Situated in Buena Park, this hotel is within a 10-minute walk of Knott's Marketplace and Knott's Berry Farm. Medieval Times and Knott's Soak City Water Park are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Westward Wagon Inn Theme Park Entrance Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.8 Cleanliness ### 7.4 Location ### 6.8 Staff & service ### 5.6 Eco-friendliness ### 5.6 Property conditions & facilities 10 - Excellent 49 8 - Good 47 6 - Okay 42 4 - Poor 32 2 - Terrible 94 ### 10/10 Excellent #### Ivan Oct 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to Knott's Berry Farm, great location for dining out. ##### Ivan Stayed 2 nights in Oct 2024 ### 8/10 Good #### Caroline Jul 28, 2025 Liked: Cleanliness Disliked: Amenities For something I picked at the last minute. It was ok. But if I would have picked it in advance I would have been mad. The room was ok. Smelled ok. But did have a linger of cigarette smell. Bed was ok. Bathroom ok. But the paint was peeling from the tub that was obviously painted over. Over all ok price and and room. Like 4.5/10 Location 10/10 only cuz it’s walking distance from knotts berry farm. ![](https://a.travel-assets.com/ugc/hotel-reviews/74a10cb6-a6b3-45f0-8ca4-2d15b66278b6-1753660993831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caroline Stayed 1 night in Jul 2025 ### 8/10 Good #### Elizabeth Jun 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very friendly and nice. Property is near Knott’s and Knotts soak city. ##### Elizabeth Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Wilma May 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very clean and smelled very fresh. Room was beautiful and very comfortable. I stepped out several times during the night to a quite calm parking lot, and felt safe smoking outside. I would definitely stay there again. ##### Wilma Stayed 1 night in May 2024 ### 8/10 Good #### Christopher Oct 14, 2024 Liked: Staff & service, room comfort Good ##### Christopher Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Raul Mar 16, 2024 Liked: Staff & service, property conditions & facilities Very nice ##### Raul Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Mariah Jan 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wilma at the front desk was a great host and very accommodating. The rooms are super clean, cozy, and very up to date. Marble floors, matching marble walls in the bathroom, and a remote controlled AC. If you can't stay long, you will definitely be back. Staff from the maids to the front desk were all very nice and helpful. I highly recommend this hotel. ##### Mariah Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Latisha Jan 16, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not book here. The word front desk staff. I asked for assistance to speak with a manager and the front desk staff Danielle stated she was the manager and owner of the place. Guest experience was the worst I have ever receive. ##### Latisha Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Odessa Dec 31, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room smelled of heavy cigarette smoke. Women kept coming all through the night with different men. Not a place I would ever stay at again. ##### Odessa Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Alejandra Jul 28, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pictures did not match property, very unsafe location ##### Alejandra Stayed 1 night in Jul 2023 ### 6/10 Okay #### Laurita May 30, 2023 Liked: Staff & service Disliked: Property conditions & facilities Don’t believe in the website photos it’s not what they said… I got way different room. I booked for a suite 😁 they gave me a single room. Otherwise it was clean and the staff very nice and friendly ♥️ ##### Laurita Stayed 1 night in May 2023 ### 2/10 Terrible #### Elizabeth Oct 22, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The worst night ever , Very loud , Kept getting random knocks to our door and will come out and there seem to be a guy outside in his truck looking very suspicious , If you have kids really dont recommend and not worth the price, Looks like theres alot of night owls . ##### Elizabeth ### 2/10 Terrible #### Rosalina Jan 3, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Illegal activity on premises. Not family friendly. Prostitution going around while drug transactions going on. Floors were not swept or mopped. Gun shots happened outside my room. Tried to get in contact with front desk no one answered. ##### Rosalina ### 2/10 Terrible #### natalie Oct 14, 2022 Disliked: Cleanliness, amenities, property conditions & facilities I was there for 30 min and then we checked out the room was a mess! The bathroom towels where dirty air conditioner didn’t work and it said it was a non smoking room when it reeked of cigarette smell. Staff didn’t even offer me onother room nor somewhat of a refund never going there again ##### natalie Stayed 1 night in Oct 2022 ### 6/10 Okay #### Verified traveller Oct 17, 2022 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Check-in was quick, easy, & pleasant. The room was fine, but did not feel inviting. There was still a smell of stale cigarettes despite the attempt to mask it, and the mattress pad had a cigarette burn- all despite the room being plainly marked non- smoking. I would chalk most of that up to rude guests more than anything the staff had done. The outside was the main complaint. Grounds were littered with random items, and even very late at night, people were loitering in cars or outside rooms. Again, not to be negative to staff. ##### Verified traveller Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Jeremy Jan 2, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities If 0 stars was an option thats what I would give. I booked this hotel for new years. I got there and went to the front window, I waited a while before anyone came and when she did she had an attitude because SHE WAS SLEEPING!! The nerve of this place. We ended up not staying because she was rude. By far worst customer service ever and not to mention its shady. Its a crackhead motel, in the time I was there waiting I saw a homeless girl go in and buy drugs from one of the rooms and then pee in the parking lot. This place is ghetto, never again. I havent even been refunded just keep getting the runaround ##### Jeremy Stayed 1 night in Dec 2023 ### 4/10 Poor #### izzat Jun 9, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities PLEASE DO NOT STAY HERE❗️Firstly, when we first walked into the room it smelled like cigarettes. There was a hole in the door that was supposed to be a peephole but was just a hole. There was only 1 air-condition, so the second bedroom was extremely warm, we had to buy a fan for it. Next, there was no smoke detector and there was absolutely no amenities such as a hairdryer or straightener. There was one bar of soap and one small bottle of shampoo. There was also no hangers in the closet space. ❗️Most importantly, we stayed here because there was a "continental" breakfast included, but all they gave us was a few store bought danishes and coffee. Another thing is that there were suspicious people inside of the hotel area with their clothes unpacked and stuff everywhere. The tv remote barely worked and there were very loud plastic covers on the mattresses. The only good thing about this hotel was the housekeeping woman! She was very pleasant and helpful. ##### izzat Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Verified traveller Oct 16, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Confirmed: every bad review is absolutely true. The place was filthy…the smell of the room was a mixture of stale smoke and body odor. We didn’t read the reviews before booking (shame on us) but all of the bad reviews are a true statement. This was a non-refundable booking so we attempted to stay after the front desk assured me there were no bugs of any type… (not true). Before we brought our stuff in the room, we went and bought shower shoes, disinfectant wipes, and Lysol spray. I took a cleaning wipe to the floor and was disgusted at the filth that was coming up. Same thing with the walls, there was dirty hand prints all over them. The first night we slept with the lights on (with good reason) but the second night turned them off.. what a mistake… that’s when the roaches came out in the bathroom…we packed up and left and didn’t stay for the remaining nights. There are people that live in this motel and the shady people that hang out in the parking lot… this place knows it’s a dump and that’s why they say it’s non-refundable. Hotels.com needs to remove this place as an option so no one else gets fooled. All of our things we brought into that disgusting room now has that smell attached to them. ![Roaches](https://a.travel-assets.com/ugc/hotel-reviews/F0C45BCFCA73670F0445FB1FB869E855F8D741391665951469994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Roach](https://a.travel-assets.com/ugc/hotel-reviews/50A8C029EB3CF3F0E52025AB02C499CE63AF00031665951469985.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mismatched curtain panels that didn’t even cover the window ](https://a.travel-assets.com/ugc/hotel-reviews/D51178E5B9F05C69D53AE26C03C70B409F109CB31665951469788.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Cassandra Jun 20, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WORST HOTEL I'VE EVER BEEN TO! The room smelled so horrible, like smoke. There were crack heads hanging around all over the hotel. NOT SAFE FOR A FAMILY TO STAY !!! ##### Cassandra Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Saul Jun 1, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy malo el cuarto olía a humo no abia jabón para bañarse no abia botes de basura más que en el baño no tenis Telefono para ablar a recepción mal servicio el agua de la aberca fría no hay siyas para sentarse en el area de la alberca ##### Saul Stayed 2 nights in May 2022 ### 4/10 Poor #### Verified traveller May 30, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel is a dump. This hotel was a dump. Bathroom counter held together with masking tape. Huge hole in the wall behind the door. Chairs were covered in Tears and stains. Floors were dirty. Bathtub was dirty. Shower curtain had huge tears in it. No soap, not even a bar soap to wash hands in the bathroom. Broken TV. Some lights didn’t work. Could tell that some rooms were in the process of being upgraded but ours obviously wasn’t one of them. People were having parties in adjacent rooms, very noisy as walls are paper thin. Curtains are sheer so there was not much privacy or sunlight/streetlight blackout. Walls were filthy as well. ##### Verified traveller Stayed 2 nights in May 2022 ### 2/10 Terrible #### Verified traveller Mar 8, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Didn’t even stay. We arrived with 3 kids and when getting into the room there were cockroaches in the room. Found a few more in the bathtub and on the walls in the bathroom. Totally grossed us out and we left the property ##### Verified traveller Stayed 3 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller Mar 2, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst stay My light was off ##### Verified traveller Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Verified traveller Feb 18, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is the worst place to stay. I booked a family suite when I got to check, they told me they didn't have it. They offered me another rooms but they were very dirty and destroyed. I told them that I didn't want those and they never gave me my money back. It is a fraud. What they do is not true what they offer online. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller Jan 19, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DONT STAY HERE unless you like ROACHES!! Or if you like random stranger and kids coming into your room with different room keys. There is no official staff but random strangers and kids yes kids that have access to your rooms. Roaches coming through the walls and into your bed at night. I tried to get my money back so I could leave but we couldn’t. So again STAY AWAY FROM THIS PLACE!! ##### Verified traveller Stayed 2 nights in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Grand Hyatt Indian Wells Resort & Villas](https://www.expedia.ca/Palm-Springs-Hotels-Hyatt-Regency-Indian-Wells-Resort-Spa.h16130.Hotel-Information) > > [Marriott's Desert Springs Villas I](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Desert-Springs-Villas-I.h661796.Hotel-Information) > > [JW Marriott Desert Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > > [Hyatt Regency Huntington Beach Resort and Spa](https://www.expedia.ca/Huntington-Beach-Hotels-Hyatt-Regency-Huntington-Beach-Resort-And-Spa.h890502.Hotel-Information) > > [The Ritz-Carlton, Rancho Mirage](https://www.expedia.ca/Palm-Springs-Hotels-The-Ritz-Carlton.h23876.Hotel-Information) > > [Tommy Bahama Miramonte Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-Miramonte-Indian-Wells-Resort-Spa.h16768.Hotel-Information) > > [La Quinta Resort & Club, Curio Collection by Hilton](https://www.expedia.ca/Palm-Springs-Hotels-La-Quinta-Resort-Club.h10916.Hotel-Information) > > [Hilton Grand Vacations Club Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-Embarc-Palm-Desert.h328421.Hotel-Information) > > [The Westin Mission Hills Resort & Villas for COACHELLA 2020 (1st weekend)](https://www.expedia.ca/Palm-Springs-Hotels-Cochella-Stay-At-The-Westin-Mission-Hills-Resort-Villas.h34078793.Hotel-Information) > > [Great Wolf Lodge Anaheim, CA](https://www.expedia.ca/Garden-Grove-Hotels-Great-Wolf-Lodge-Anaheim.h14910044.Hotel-Information) > > [Renaissance Esmeralda Resort & Spa, Indian Wells](https://www.expedia.ca/Palm-Springs-Hotels-Renaissance-Esmeralda-Resort-Spa.h12274.Hotel-Information) > > [Omni Rancho Las Palmas Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-Omni-Rancho-Las-Palmas-Resort-Spa.h1703.Hotel-Information) > > [Paradise Point Resort & Spa](https://www.expedia.ca/San-Diego-Hotels-Paradise-Point-Resort-Spa.h3731.Hotel-Information) > > [Agua Caliente Casino Rancho Mirage](https://www.expedia.ca/Palm-Springs-Hotels-Agua-Caliente-Resort-Casino-Spa-Rancho-Mirage.h2020169.Hotel-Information) > > [The Ritz-Carlton, Half Moon Bay](https://www.expedia.ca/Half-Moon-Bay-Hotels-The-Ritz-Carlton.h602927.Hotel-Information) > > [The Westin Rancho Mirage Golf Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Mission-Hills-Golf-Resort-Spa.h4124.Hotel-Information) > > [Hyatt Regency Orange County](https://www.expedia.ca/Garden-Grove-Hotels-Hyatt-Regency-Orange-County.h15965.Hotel-Information) > > [San Diego Mission Bay Resort](https://www.expedia.ca/San-Diego-Hotels-San-Diego-Mission-Bay-Resort.h25598.Hotel-Information) > > [Ace Hotel and Swim Club](https://www.expedia.ca/Palm-Springs-Hotels-Ace-Hotel-And-Swim-Club.h22864.Hotel-Information) > > [Residence Inn By Marriott Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-Residence-Inn-By-Marriott-Palm-Desert.h201084.Hotel-Information) > > [Hyatt Vacation Club at Desert Oasis](https://www.expedia.ca/Palm-Springs-Hotels-Welk-Resorts-Palm-Springs.h1140793.Hotel-Information) > > [Riviera Resort Palm Springs](https://www.expedia.ca/Palm-Springs-Hotels-Margaritaville-Resort-Palm-Springs.h26011.Hotel-Information) > > [Hyatt Regency Mission Bay Spa and Marina](https://www.expedia.ca/San-Diego-Hotels-Hyatt-Regency-Mission-Bay-Spa-And-Marina.h858.Hotel-Information) > > [The Oasis](https://www.expedia.ca/Palm-Springs-Hotels-The-Oasis-Resort.h1180912.Hotel-Information) > > [Delta Hotels by Marriott Anaheim Garden Grove](https://www.expedia.ca/Garden-Grove-Hotels-Delta-Hotels-By-Marriott-Anaheim-Garden-Grove.h519819.Hotel-Information) > > [Solage, Auberge Collection](https://www.expedia.ca/Calistoga-Hotels-Solage.h1640078.Hotel-Information) > > [The Westin Desert Willow Villas, Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Desert-Willow-Villas.h3304313.Hotel-Information) > > [Marriott's Desert Springs Villas II](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Desert-Springs-Villas-II.h57218.Hotel-Information) > > [Marriott's Shadow Ridge I-The Villages](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Shadow-Ridge.h853695.Hotel-Information) > > [Embassy Suites by Hilton Anaheim South](https://www.expedia.ca/Garden-Grove-Hotels-Embassy-Suites-By-Hilton-Anaheim-South.h662857.Hotel-Information)