SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel connected to a shopping center in Buena Park with free breakfast

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Standard Room, 2 Queen Beds, Non Smoking
Outdoor pool, sun loungers
Interior entrance
Free daily continental breakfast
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Reviews
6.0

Popular amenities

  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Hot tub
    Hot tubHot tub
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Buena Park, CA
  • Popular LocationMedieval Times13 min walk
  • Popular LocationKnott's Berry Farm2 min drive
  • Popular LocationKnott's Soak City Water Park3 min drive
  • AirportOrange County, CA (SNA-John Wayne)22 min drive
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Room options

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

Buena Park

Located in Buena Park, SureStay Hotel by Best Western Buena Park Anaheim is connected to a shopping center. The area's natural beauty can be seen at Huntington State Beach and Limestone Canyon Wilderness Park, while Knott's Berry Farm and Knott's Soak City Water Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Angel Stadium of Anaheim or Honda Center.

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Disneyland® Resort - 9 min drive
  • Disney California Adventure® Park - 17 min drive

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Grub Food Court - ‬5 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪In-sit Coffee - ‬5 min walk
  • ‪Denny's - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times
SureStay Hotel by Best Western Buena Park Anaheim is located close to Knott's Berry Farm and Knott's Soak City Water Park, and provides free continental breakfast and a spa tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • A 24-hour front desk, tour/ticket assistance, and a vending machine
  • An elevator and multilingual staff
Room features
All 50 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of Jun 22, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on Jul 14, 2024 start from CA $110.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Buena Park Anaheim pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Buena Park Anaheim?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 45.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Check-out is at 11 AM. Late check-out is available for USD 45.00 (subject to availability).

Where is SureStay Hotel by Best Western Buena Park Anaheim located?

Situated in the entertainment district, this hotel is within 2 mi (3 km) of Medieval Times, Knott's Berry Farm, and Knott's Soak City Water Park. Disneyland® Resort and Angel Stadium of Anaheim are also within 9 mi (15 km).

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

6.0
Rating 10 - Excellent. 198 out of 1002 reviews" "
Rating 8 - Good. 194 out of 1002 reviews" "
Rating 6 - Okay. 201 out of 1002 reviews" "
Rating 4 - Poor. 155 out of 1002 reviews" "
Rating 2 - Terrible. 254 out of 1002 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Geneva Quitugua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel itself was clean. The mattress we had in our room was lumpy and uncomfortable, made for a rough nights sleep. Thankfully, we only needed a one night stay. The front desk staff was really nice and parking was easy. We didn’t take advantage of the complimentary breakfast.
Stayed 1 night in Jun 2024

2/10 Terrible

Mercedes

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The staff is rude here, the fridge doesn't cool, there is no microwave in the room but we were told there would be. The bathtub is dirty, and the pool is only 4'6" deep. Overall this place was a big disappointment. As Knott's season pass holders we have plans of returning many times. But we Won't be booking here again.
Stayed 1 night in Jun 2024

2/10 Terrible

Charles

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did the vary minimum for everything
Stayed 1 night in Jun 2024

10/10 Excellent

Sang ki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Quintan

Travelled with family, Travelled with family and small children
The room was remodeled and fairly nice for the price. The pool was very cold. The staff didn’t provide extra towels.
Stayed 1 night in Jun 2024

2/10 Terrible

Eunbyul

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches are living in bathroom. Staffs never cared. They said “I will talk to the cleaners tomorrow”. I said “the cockroaches are now in my bathroom” Noisy. You can hear every stepping, dragging a chair, a luggage moving. The worst experience in my life!
Stayed 4 nights in May 2024

2/10 Terrible

Thoa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Karla

Disliked: Property conditions & facilities
Floor was dusty, and room had a weird smell.
Stayed 1 night in Jun 2024

4/10 Poor

Ellie

Stayed 4 nights in May 2024

8/10 Good

Robert, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like that the pool and hot tub close at 9pm. Parking is a little tight but manageable. Place ia very nice and clean tho. Friendly staff.
Stayed 1 night in May 2024