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SureStay Hotel by Best Western Buena Park Anaheim

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Interior entrance
Outdoor pool, sun loungers
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Free breakfast
Combined shower/tub, hair dryer

Overview of SureStay Hotel by Best Western Buena Park Anaheim

Entire home

SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
Map
7921 Orangethorpe Ave, Buena Park, CA, 90621

Explore the area

  • Popular LocationMedieval Times13 min walk
  • Popular LocationKnott's Berry Farm2 min drive
  • Popular LocationBuena Park Mall4 min drive
  • AirportOrange County, CA (SNA-John Wayne)24 min drive

Room options

About this area

Buena Park

Located in Buena Park, SureStay Hotel by Best Western Buena Park Anaheim is connected to a shopping center. Medieval Times is a cultural highlight and some of the area's popular attractions include Knott's Berry Farm and Knott's Soak City Water Park. Looking to enjoy an event or a game? See what's going on at Angel Stadium of Anaheim or Honda Center.
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Map

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Anaheim General Hospital Buena Park - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Buena Park Mall - 4 min drive

Getting around

  • Fullerton Transportation Center - 7 min drive
  • John Wayne Airport (SNA) - 24 min drive

Restaurants

  • In-sit Coffee - 5 min walk
  • Starbucks - 12 min walk
  • Wendy's - 8 min walk
  • Denny's - 4 min walk
  • Arby's - 9 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

SureStay Hotel by Best Western Buena Park Anaheim

Vacation home connected to a shopping center in Buena Park with free breakfast
Along with an outdoor pool, this vacation home has a spa tub and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, multilingual staff, and free breakfast are onsite. All 50 homes offer free WiFi, coffee makers, and flat-screen TVs with satellite channels. Guests will also find phones and ironing boards.
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 37-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a spa tub are on site.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: USD 20 per night

Food and drink

  • Coffee/tea maker

Dining

  • Free breakfast available

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 20 per day

Bathroom

  • 1 bathroom
  • Hair dryer on request
  • Shower/bathtub combination

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In an entertainment district
  • Near a train station

Things to do

  • Theme park nearby

General

  • 3 floors
  • 50 rooms
  • Access via exterior corridors

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites
Surestay By Buena Park Anaheim
SureStay Hotel by Best Western Buena Park Anaheim Buena Park

Frequently asked questions

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of May 31, 2023, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on Jun 7, 2023 start from CA $122.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Buena Park Anaheim pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Buena Park Anaheim?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of USD 45.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Check-out is at 11 AM. Late check-out is available for USD 45.00 (subject to availability).

Where is SureStay Hotel by Best Western Buena Park Anaheim located?

Situated in the entertainment district, this vacation home is within 2 mi (3 km) of Medieval Times, Knott's Berry Farm, and Knott's Soak City Water Park. Disneyland® Resort and Angel Stadium of Anaheim are also within 9 mi (15 km).

SureStay Hotel by Best Western Buena Park Anaheim Reviews

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

6.0
Rating 10 - Excellent. 202 out of 1011 reviews" "
" "10 - Excellent 20%
Rating 8 - Good. 216 out of 1011 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 188 out of 1011 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 161 out of 1011 reviews" "
" "4 - Poor 16%
Rating 2 - Terrible. 244 out of 1011 reviews" "
" "2 - Terrible 24%

6.1/10

Cleanliness

6.7/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

4.9/10

Eco-friendliness

Reviews

2/10 Terrible

Mandy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff acted like it was an inconvenience to answer questions or provide advertised amenities. Would not stay here again.

2/10 Terrible

Mandy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room had no shower curtain, no toiletries, missing pillowcases. When an extra blanket and shower curtain was requested they stated they do not have any shower curtains or extra blankets. Drawers were missing handles. Box spring was wrapped in torn green plastic. No refrigerator was available upon request.

2/10 Terrible

Alicia

Travelled with group
Disliked: Amenities
The room smelled like people have been smoking cigarettes in it, the bed was sunken in in the middle, there were no face towels, and the people in the parking lot posted for 4 hours were selling drugs.
Stayed 1 night in May 2023

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, amenities
The bathroom door was not working There was no fridge in the space where the fridge belongs to The room smell to cigarette everyday There was no furniture to put the bathroom things like toothpaste, brush, hair gel or those things even the towels The proximity card goes deactivated everyday And much more
Stayed 3 nights in May 2023

6/10 Okay

Talia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Marilyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2023

2/10 Terrible

oscar

Disliked: Staff & service
They didn't want to give my full deposit back
Stayed 1 night in May 2023

6/10 Okay

Kari

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They only put pillow cases on half of the pillows. The box springs are still covered in plastic.
Stayed 2 nights in May 2023

2/10 Terrible

Kayla

Stayed 2 nights in Apr 2023

8/10 Good

Edson A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023