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Outdoor pool, pool loungers
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Guests rated this property 2.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationMedieval Times13 min walk
    Popular LocationKnott's Berry Farm2 min drive
    Popular LocationLos Alamitos Race Course10 min drive
    AirportOrange County, CA (SNA-John Wayne)21 min drive

Choose dates to view prices

Standard Room, 2 Queen Beds, Non Smoking

4.1/5 guest room rating
  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking

3.8/5 guest room rating
  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

No guest room rating
  • Sleeps 2

Suite, Non Smoking

4.5/5 guest room rating
  • Sleeps 6

About this area

Buena Park

Located in Buena Park, SureStay Hotel by Best Western Buena Park Anaheim is connected to a shopping centre. Medieval Times is a cultural highlight and some of the area's popular attractions include Knott's Soak City Water Park and Knott's Berry Farm. Enjoy an event or a match at Angel Stadium of Anaheim, and consider making time for Disneyland®—a top attraction that's not to be missed.
Visit our Buena Park travel guide
Popular Location

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Disneyland® - 8 min drive
  • Downtown Disney® District - 9 min drive
  • Los Alamitos Race Course - 10 min drive

Getting around

  • Buena Park Station - 7 min drive
  • AirportOrange County, CA (SNA-John Wayne) - 21 min drive

Restaurants

  • Fuddruckers - 4 min walk
  • Denny's - 4 min walk
  • Black Angus Steakhouse - 6 min walk
  • Arby's - 7 min walk
  • Outback Steakhouse - 12 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel connected to a shopping centre in Buena Park with free breakfast
Along with an outdoor pool, this hotel has a spa tub and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and multilingual staff. All 50 rooms offer free WiFi, coffee makers and flat-screen TVs with satellite channels. Guests will also find phones and ironing boards.
SureStay Hotel by Best Western Buena Park Anaheim offers 50 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. 37-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Shower/bathtub combination

Entertainment

  • 37-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.
Cots (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00
  • Resort fee: USD 4.95 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge of 0 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Portola Inn Buena Park
Portola Inn
Portola Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites
Surestay By Buena Park Anaheim
SureStay Hotel by Best Western Buena Park Anaheim Hotel
SureStay Hotel by Best Western Buena Park Anaheim Buena Park

Frequently asked questions

Can I cancel my reservation for free at SureStay Hotel by Best Western Buena Park Anaheim and receive a full refund?
Yes, SureStay Hotel by Best Western Buena Park Anaheim offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel by Best Western Buena Park Anaheim cancellation policy on our site for more details about any exclusions or requirements.
Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?
Yes, this property has an outdoor pool.
Is SureStay Hotel by Best Western Buena Park Anaheim pet-friendly?
No, only service animals are welcome at the property.
How much is parking at SureStay Hotel by Best Western Buena Park Anaheim?
Self-parking is free at this property.
What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?
Check-in is from 3:00 PM to anytime. Early check-in is available for a fee of USD 45.00 (subject to availability).
What time is check-out at SureStay Hotel by Best Western Buena Park Anaheim?
Checkout is at 11 AM. Late checkout is available for USD 45.00 (subject to availability).
Where is SureStay Hotel by Best Western Buena Park Anaheim located?
Situated in the entertainment district, this hotel is within 1 mi (2 km) of Medieval Times and Knott's Soak City Water Park. Knott's Berry Farm and Disneyland® are also within 9 mi (15 km).
3.0
5 - Excellent
182
4 - Good
213
3 - Okay
207
2 - Poor
169
1 - Terrible
220

2.9/5

Cleanliness

3.3/5

Staff & service

3.2/5

Amenities

2.8/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Walked into the room it smelled bad and looked dirty! Looks like the pictures but when up close it is not a great sight. We checked out within 5 min and went to s new hotel.
Stayed 4 nights in Jul 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

1/5 Terrible

Stayed 1 night in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jul 2020

1/5 Terrible

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean, there was trash, cheery pits, bath was dirty, looked like whoever had it before us, checked out and we walked in, its was discusting
Stayed 1 night in Jul 2020

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