Room amenity

Reviews of Americas Best Value Inn Buda Austin S

2 out of 5

Reviews

6.6
Rating 10 - Excellent. 82 out of 419 reviews" "
Rating 8 - Good. 130 out of 419 reviews" "
Rating 6 - Okay. 89 out of 419 reviews" "
Rating 4 - Poor. 55 out of 419 reviews" "
Rating 2 - Terrible. 63 out of 419 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Hooshmand, Northglenn

Liked: Cleanliness, staff & service
Disliked: Amenities
The property was well situated with being accessable to the locations I needed to get to. Staff were friendly and cooperating. Pricing was reasonable!
Stayed 3 nights in Apr 2024
Response from Americas Best Value Inn Buda on Apr 21, 2024
Thank you for taking the time to leave us a kind review. We take pride in having a friendly staff and will always do our best to accommodate to the needs of our guests.We are happy to see that our staff was helpful.We hope you will give us another chance to give you a comfortable stay in the future. Thank you for your business and have a wonderful day :)

2/10 Terrible

Dale

Stayed 2 nights in Apr 2024
Response from Americas Best Value Inn Buda on Apr 18, 2024
With your experience with us being less than satisfactory, we encourage you to reach out to us via email or by calling our front office. We take all complaints seriously and are always looking for ways to create a positive guest environment.

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness
Very clean, easy accessible hotel. a friendly staff could’ve done a little better with breakfast though!
Stayed 1 night in Mar 2024
Response from Americas Best Value Inn Buda on Mar 26, 2024
Your kind words are very much appreciated! We take pride in having a friendly and helpful staff. It's been a pleasure to have you stay with us and we hope to see you back again! :)

8/10 Good

Armando

Stayed 1 night in Mar 2024
Response from Americas Best Value Inn Buda on Apr 9, 2024
Thank you for the review! We appreciate your business. We sincerely hope to see you back again, have a great day! :)

10/10 Excellent

Blanca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I left some things behind & was able to get all things back, very grateful
Stayed 2 nights in Mar 2024
Response from Americas Best Value Inn Buda on Mar 11, 2024
Dear Blanca, Your kind words are very much appreciated! We take pride in having a friendly and helpful staff. It's been a pleasure to have you stay with us and we hope to see you back again! :)

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Americas Best Value Inn Buda on Mar 20, 2024
Thank you for the review! We appreciate your business and are glad to see you are enjoying your stay!

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from ABVI on Mar 7, 2024
Thank you for the review! We appreciate your business and hope that you have a great day

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Americas Best Value Inn Buda on Jan 10, 2024
Dear Guest, Thank you for your valuable review!

4/10 Poor

Horacio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rough stay
Response from Americas Best Value Inn Buda on Feb 19, 2024
Dear Horacio,We appreciate the feedback and are always open to constructive criticism. Feel free to contact us and let us know what changes we can make to ensure a better stay for our future guests. Thank you.

2/10 Terrible

Joel

Stayed 1 night in Nov 2023
Response from Americas Best Value Inn Buda on Jan 3, 2024
With your experience with us being less than satisfactory, we encourage you to reach out to us via email or by calling our front office. We take all complaints seriously and are always looking for ways to create a positive guest environment.Thank You

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was pretty good! It was cheap however wasnt expecting the extra $50 for the liability fee but it gets refunded after your stay. Rooms were super clean and it has cameras in the parking lots too which was a bonus. I would definitely stay again.
Stayed 1 night in Nov 2023
Response from Americas Best Value Inn Buda on Nov 21, 2023
Dear valued guest,We really appreciate your review and comments. We strive to provide clean rooms and great customer service. We greatly appreciate any feedback from our customers and are happy to know you enjoyed your stay with us.

10/10 Excellent

Nazma

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Americas Best Value Inn Buda on Nov 4, 2023
Thank you for taking the time to leave a review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Americas Best Value Inn Buda on Oct 30, 2023
Dear Guest, Thank you for taking time to post your valuable review!

10/10 Excellent

EDMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Americas Best Value Inn Buda on Oct 28, 2023
Dear Guest, Thank you for taking time to post your valuable review!

8/10 Good

Nikki, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2023
Response from Americas Best Value Inn Buda on Oct 19, 2023
Dear Guest, Thank you for taking time to post review!

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updated rooms. Furnishings, curtain, bedding all new. Owners/Staff very friendly and helpful. This location is for pure convenience.
Stayed 1 night in Sep 2023
Response from Americas Best Value Inn Buda on Oct 3, 2023
Your kind words are very much appreciated! We take pride in having a friendly and helpful staff. It's been a pleasure to have you stay with us and we hope to see you back again! :)

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Americas Best Value Inn Buda on Sep 26, 2023
We appreciate the feedback and hope you have a wonderful day!

10/10 Excellent

Jarrah

Liked: Staff & service
It's a nice place. I wish the room was a bit cleaner.
Stayed 2 nights in Sep 2023
Response from Americas Best Value Inn Buda on Sep 23, 2023
We appreciate the feedback and hope you have a wonderful day!

10/10 Excellent

Jazzmin

Stayed 1 night in Aug 2023
Response from ABVI on Aug 28, 2023
We appreciate the feedback and hope you have a wonderful day!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and new. One of the best properties we stayed at on a 11 week road trip.
Stayed 2 nights in Jul 2023
Response from Americas Best Value Inn Buda on Aug 6, 2023
Thank you so much for the wonderful review! Our management and staff work hard to ensure a comfortable night stay for all of our guests. We sincerely hope to see you back again, have a great day! :)

10/10 Excellent

Renee A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, convenient Would stay again
Stayed 1 night in Jul 2023
Response from Americas Best Value Inn Buda on Jul 30, 2023
Dear Gust, We really appreciate your feedback. Look forward to serving you again. Thank you.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
No problems
Stayed 1 night in Jul 2023
Response from Americas Best Value Inn Buda on Jul 27, 2023
Dear Gust, We really appreciate your feedback. Look forward to serving you again. Thank you.

8/10 Good

Sophia

Travelled with partner
Liked: Staff & service
Motel was clean. Small pre-packaged snacks and juices complimentary in the lobby. (Even when we arrived after midnight). Room was clean and cold upon arrival. We ubered from the airport. Had we driven, we probably wouldn't have been comfortable leaving our car in the parking lot.
Stayed 1 night in May 2023
Response from Americas Best Value Inn Buda on May 13, 2023
We appreciate the feedback and hope you have a wonderful day!

8/10 Good

Sally M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Americas Best Value Inn Buda on May 12, 2023
Thank You for taking time to review us. Hope to see you back again soon. Thank You!

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Good size.
Stayed 1 night in May 2023
Response from Americas Best Value Inn Buda on May 11, 2023
Your kind words are very much appreciated! It's been a pleasure to have you stay with us and we hope to see you back again! :)

2/10 Terrible

PAMELA

Disliked: Staff & service
Stayed 1 night in May 2023
Response from Americas Best Value Inn Buda on May 9, 2023
Dear Guest, Thank You for your review. We saw that you was not able to make it on check inn date. Your reservation is no saw. We would appreciate if we can get more clarity on what basis you reviewed. Thank you

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Americas Best Value Inn Buda on May 2, 2023
we are always open to constructive criticism in order to create a more comfortable stay for our current and future guests. Please contact the front desk so we can further assist your complaints. Thank you.

8/10 Good

Cathey

Stayed 4 nights in Apr 2023
Response from Americas Best Value Inn Buda on May 5, 2023
Thank you for the review! We appreciate your business and are glad to see you are enjoying your stay

8/10 Good

Irene

Travelled with partner
Convenient location, bathroom was dirty
Stayed 1 night in Mar 2023
Response from Americas Best Value Inn Buda on Apr 1, 2023
Dear values guest, we very much appreciate the good review you left for us. We would like to thank you for your time and thoughtfulness you put into your review. We hope you have a lovely day.Sincerely,

8/10 Good

Max

Stayed 1 night in Mar 2023
Response from Americas Best Value Inn Buda on Mar 25, 2023
Thank you for taking the time to leave us a review! We greatly appreciate any feedback from our customers and are happy to know you enjoyed your stay with us. We hope you’ll stop by again soon

8/10 Good

Tony

Stayed 3 nights in Mar 2023
Response from Americas Best Value Inn Buda on Apr 4, 2023
Thank you for the review! We are happy to see you enjoyed your time here, it was a pleasure having you around. Have a wonderful day:)

10/10 Excellent

Yeferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good is good
Stayed 1 night in Mar 2023
Response from ABVI on Mar 11, 2023
Thank you for taking the time to leave us a review! We appreciate your awesome review. We hope you’ll stop by again soon! – Americas Best Value Inn Buda

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
$50 deposit
Demands additional $50 deposit, even with room reserved and paid for. And wanted extra paperwork, took way to long to check in. Not hospitable.
Stayed 1 night in Mar 2023
Response from Khyati Patel on Mar 4, 2023
Dear Guest, we would like to let you know that According to our policy, 50.00 deposit is required upon check inn as every other motels do for any incidentals. When you make reservation online, It clearly mentioned that deposit is required upon check inn which we fully refunded upon check inn. And we do ask guest to fill out basic information like name, address, contact info nothing more than that to make sure if we have to contact guest , we have correct information. We appreciate you expressing your concerns and hope we were able to clarify the issues presented. thank You.

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Jan 2023
Response from ABVI Staff on Jan 20, 2023
Thank you for taking the time to leave a review! We are thrilled to see you enjoyed your stay and hope to see you back again! :)

2/10 Terrible

Chris

Business traveller
Disliked: Staff & service, property conditions & facilities
Staff refused to allow my service animal and refused to refund my money. I did not check in! I’m absolutely furious!!
Stayed 1 night in Jan 2023
Response from ABVI Staff on Jan 5, 2023
You never informed our staff that your animal is a service animal. Our pet policy clearly states that all service animals are welcome with proper identification- you told the staff that you had a pet with you therefore we were unable to check you into your room per our policy. You booked a nonrefundable reservation, therefore we were unable to issue a refund. Had you informed us that your pet was a service animal we would have gladly checked you in.

10/10 Excellent

Michael, Buda

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean.
Stayed 1 night in Nov 2022
Response from ABVI Staff on Dec 1, 2022
We greatly appreciate the feedback! A lot of hard work goes into making sure all of our rooms meet exceptional cleanliness standards! We hope you have a wonderful day :)

2/10 Terrible

Glenn

Travelled with family
Disliked: Property conditions & facilities, room comfort
Worst experience in my life in a hotel
The stay was horrible. I booked two rooms, one for me and one for my son. The first room my son went into, the bedspread was covered in semen. Then they moved him to another room and the same issue occurred. I would have left but they already processed my debit card. My son went to stay with his brother. I stayed and was wildly disappointed. While working at my computer, a cockroach walked across the desk. I killed it and informe the front desk. I thought they would have cleaned it as I told them I left it on the desk so they could see it but they didn't and when I returned, there it laid. The next day, another cockroach walked on by. Needless to say, when I left, I had to make sure I checked every piece of clothing as well as my luggage. What amazed me most is that there was a billboard next to the parking lot about killing pests. Maybe they should call them. I have never had a worse experience in my life.
Stayed 4 nights in Nov 2022
Response from ABVI Staff on Nov 29, 2022
We did everything in our power to accommodate you for your stay including a refund. We would never rent a room with dirty bedspreads, what you saw on the blanket was simply a previous, but 100% sanitary, stain. The only liquids that would cause the stain to stay would be oily chemicals- this could even include the cleaning solution we use in the rooms.We have never had trouble with cockroaches and never will, for we get preventative pest control on a regular basis. I am very disappointed to see you leave this review after we did all we could to ensure you had a comfortable stay.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from ABVI Staff on Nov 15, 2022
We appreciate your feedback! Thank you for your business and have a wonderful day :)

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Kelly

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
50 dollar cleaning fee nothing was clean. 200 fee for a pet that visited me for less than one hour is ridiculous.
Stayed 1 night in Oct 2022
Response from ABVI Staff on Oct 13, 2022
Upon check in we informed you that we have a strict pet policy due to our cleaning and allergen standards. When you left the room there was pet urine on the carpet and the TV remote was chewed up to a point where it no longer worked. You were charged for the replacement of the remote, deep clean of the carpet along with special cleaning to all bedding in the room.We have these policies set in place so that every guest is guaranteed a clean, sanitized, and dander free room.

6/10 Okay

Jon F

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Can tell they have been doing nice upgrades. The one main concern is the bathroom could use more of a cleaning.
Stayed 1 night in Oct 2022
Response from ABVI Staff on Oct 11, 2022
Thank you for the feedback! We have been working hard on updating our facility for the comfort of our guests. We hope you have a wonderful day!

10/10 Excellent

Rodrequiz

Stayed 1 night in Jul 2022

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from ABVI Staff on Jul 25, 2022
We are glad to see you enjoyed your stay and hope to see you back again! Have a nice day

4/10 Poor

David

Travelled with family
Terrible upkeep. Bathroom not very clean. My wife fell in bathtub. Very slippery nothing to hold on to. Not enough towels, Had to call office for more.
Stayed 1 night in May 2022
Response from ABVI Staff on Jun 10, 2022
Upon check in the front desk was only informed 2 guests would be staying in the room, if we would have been aware of the extra person accommodations such as extra towels would have been met as you arrived. Cleanliness and sanitation is a priority to us, therefor we provide additional cleaning as requested. While we do not have no-slip grips built into the shower, we do provide a shower mat that can be used to line the shower floor to aide in slip resistance. Thank you for your business and we hope you have a great day.

2/10 Terrible

Alberto

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2022

6/10 Okay

Gregory

Business traveller
Disliked: Room comfort
Wasn't very accommodating parking was scarce crowded
Stayed 1 night in Mar 2022
Response from ABVI Staff on Mar 11, 2022
While we do have a smaller facility, we provide approximately two parking spots per guest room with over flow/ large vehicle parking in the back of our building. We hope you were able to enjoy the complementary juice, coffee, and snack items during your stay. We appreciate your feedback and do our best to accommodate to all guest needs.

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No communication
The front desk was great checking in but when tv would not work there was a communication problem ….. not being able to speak English is an issue at front desk … they did not understand & we only speak English …. The room was older but clean
Stayed 1 night in Feb 2022
Response from ABVI Staff on Feb 21, 2022
Dear Nancy, Our entire staff, including our front desk team, is fluent in English and did our best to assist you. We checked the TV in your room following your complaint and found no issues. Our rooms have just been updated with brand new furniture and mattresses. We appreciate you expressing your concerns and hope we were able to clarify the issues presented. Thank You.

8/10 Good

robert

Liked: Staff & service, property conditions & facilities, room comfort
ABVI Buda
Between the mask and plexiglass, it was very difficult to hear/understand the desk agent. Floor not 100% clean. Beds fairly hard. Tiny bathroom. No table and no chair.
Stayed 1 night in Jan 2022
Response from ABVI Staff on Jan 31, 2022
As a part of our ongoing renovations, we are getting new mattresses and new furniture in all of our rooms. We hope you give us another chance in the future with these changes. Thank you for your business and have a wonderful day :)

2/10 Terrible

jerry

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i did not like the location. the tv didnt work and when i called them they wouldnt do anything about it they blew me off. the bed was old and uncomfortable.
Stayed 1 night in Jan 2022
Response from ABVI Staff on Jan 17, 2022
With our lobby being open 24/7 we are always available to help, following your concerns about the TV we have conducted a quality check to ensure it is working and ready. We are currently under renovation, this process includes furniture and mattress replacement- making our rooms more modern and comfortable. We apologize you didn't enjoy your stay, we are working toward improvements! Have a great day

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from ABVI Staff on Dec 31, 2021
Thank you for taking the time to leave us a review! We are happy to see you enjoyed your stay and hope you have a great day :)