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Reviews of Hello Hotels Gara de Nord

2 out of 5
Hello Hotels Gara de Nord
Grivitei Road, No. 143, Bucharest

Reviews

8.4

Very good

Rating 10 - Excellent. 286 out of 687 reviews" "
Rating 8 - Good. 271 out of 687 reviews" "
Rating 6 - Okay. 89 out of 687 reviews" "
Rating 4 - Poor. 29 out of 687 reviews" "
Rating 2 - Terrible. 12 out of 687 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Florentina on Mar 29, 2024
Dear Mrs. Alexandra,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Mar 2024
Response from Florentina on Mar 25, 2024
Dear Mrs. Alexandra,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was pleasant, the lovely staff recommend
Stayed 1 night in Mar 2024
Response from Florentina on Mar 13, 2024
Dear Mr. Adrian,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Serhii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
все ок
Stayed 1 night in Nov 2023
Response from Florentina on Nov 24, 2023
Dear Serhii,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Florentina on Nov 24, 2023
Dear Bethany,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Handy but no luxury
The cheaper sister of the Continentl Hotel nextdoor. Easy to find from rail station, front desk staff helpful but often busy with other duties. There was a massive group of students when I stayed so luggage piled up everywhere & folks blocking the lobby and doorway. Room was basic but clean, small hard pillows like paving slabs, a fair bit of noise from the trams & traffic on the main road outside despite being 7 floors up.
Stayed 1 night in Oct 2023
Response from Florentina on Nov 9, 2023
Dear David,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Adrian

Liked: Cleanliness, room comfort
Seeing Bucharest
Bucharest is an amazing city and the Hello Hotel is a great place to stay. Catch the train from the airport for less than £1, and the hotel is 5 minutes walk from Gara de Nord. The metro is easy, clean and cheap and is 100 yards from the hotel. The staff are really nice. I have stayed several times.
Stayed 2 nights in Oct 2023
Response from Florentina on Nov 1, 2023
Dear Adrian,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

FLORENTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accomodation, quiet area, safe, close to public transportation, decent price.
Stayed 1 night in Sep 2023
Response from Florentina on Sep 25, 2023
Dear Mr. Florentin,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

6/10 Okay

Bala Aditya

Bathrooms are not that great, kind of very open to the people in the room. Parking was full. Breakfast was nice.
Stayed 1 night in Sep 2023
Response from Florentina on Sep 18, 2023
Dear Mr. Bala,Thank you for choosing our hotel for your stay in Bucharest. We understand that our glass bathrooms created some discomfort during your stay. The design of the hotel is more modern and just to avoid the element of surprise for the guests we have put pictures of the rooms and bathrooms. Indeed this design is not to everyone's taste. We have very excited guests and less enthusiastic guests. Thank you for your understanding,Florentina CioflanFront Office Manager

10/10 Excellent

Alan

Stayed 1 night in Sep 2023
Response from Florentina on Sep 19, 2023
Dear Mr. Alan,Thank you for choosing our hotel and for taking the time to evaluate our services.We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Kenneth, Horsham

Liked: Cleanliness, staff & service, property conditions & facilities
Yet another fabulous stay, This time for 3 weeks. The staff are always super helpful and very nice. I always enjoy my stay here. It is so convenient for all the forms of transport, trains, bus tram buses and métro all within a minute or 2 walk. I know it's a transit hotel and the amenities are limited (no fridge or coffee making facilities) but I like staying here. It suits me. I can come and go whenever I please. I cannot reccomend here enough. It's a great place to stay.
Stayed 22 nights in Aug 2023
Response from Florentina on Sep 18, 2023
Dear Mr. Kenneth,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Ineta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our staying,good servive nice and polite staff.
Stayed 4 nights in Sep 2023
Response from Florentina on Sep 18, 2023
Dear Ineta,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay recommend
Perfect stay.. Hotel just beside Gare de nord station from easy go and arrive from airport and also to downtown.. They allow early check in which is great... Also the room is clean and bed is comfortable
Stayed 1 night in Sep 2023
Response from Florentina on Sep 18, 2023
Dear guest,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
You can't expect luxury for the money you pay... cheap, 100% IKEA but clean and good service. Over-all, great place for the price. The neighborhood should be cleaned up. Former "Dacia cinema" it's a disgrace and makes the area ghetto.
Stayed 4 nights in Sep 2023
Response from Florentina on Sep 18, 2023
Dear Mr. Dan,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY AND ACCESSIBLE TRANSPORT SYSTEM. CLOSE TO MAIN TRAIN STATION AND METRO.
Stayed 4 nights in Aug 2023
Response from Florentina on Sep 6, 2023
Dear Mr. John,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean room. Comfortable bed.
Stayed 1 night in Aug 2023
Response from Florentina on Aug 21, 2023
Dear Guest,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Storing luggage was convenient as we were on an overnight train to Budapest. Locality in relation to the Gara du Nord is very close and convenient - well within walking distance. Staff friendly and spoke very good English. Buffet breakfast adequat
Stayed 1 night in Aug 2023
Response from Florentina on Aug 21, 2023
Dear Mrs. Eleanor,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to the main train station making it easy to visit nearby places outside Bucharest. The staff are very welcoming and kind and will always consider your request. It offers the best value for money. City centre is walkable distance and on the way to the centre you will enjoy many sight seeing.
Stayed 3 nights in Aug 2023
Response from Florentina on Aug 18, 2023
Dear Mr. John,Thank you for choosing our hotel and for taking the time to evaluating our services. We are delighted to read about your experience with us. Your kind words are highly appreciated by our team and we are all looking forward to your next stay.Kind regards,Florentina CioflanFront Office Manager

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 day in Bucharest
Good value for money and staff allowed us to check in from about 11am. The only issue we had was a disgusting smell similar to rotting cabbage entered the room at about midnight through the air vent. We were only staying the 1 night so the upheaval of changing room at that time was too inconvenient
Stayed 1 night in Jul 2023
Response from Florentina on Aug 4, 2023
Dear Mr. Wayne,Thank you for choosing our hotel and for taking the time to evaluate our services. As the overall satisfaction of our guests it's a priority please kindly note that your opinion will be taken into account and we informed the technical department and we will try to see where that smell came from (sanitary spaces or air vent) and to prevent such unpleasant situations.We recommend that you report any unpleasantness to the front desk during your stay, and our colleagues will do their best to remedy unpleasant situations on the spot as far as possible.Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Florentina on Jul 31, 2023
Dear Mr. Adrian,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

EL HADJ

Liked: Cleanliness, staff & service
Nice hotel
Stayed 1 night in Jul 2023
Response from Florentina on Jul 10, 2023
Dear Guest,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

DAVID

Stayed 5 nights in Jun 2023
Response from Florentina on Jul 24, 2023
Dear Mr. David,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Judith

Stayed 3 nights in Jun 2023
Response from Florentina on Jul 20, 2023
Dear Mrs. Judith,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Florentina on Jun 30, 2023
Dear Guest,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

6/10 Okay

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and tidy. Someone tries to open my door at one point and the walls are very thin, you hear everything.
Stayed 1 night in Jun 2023
Response from Florentina on Jun 30, 2023
Dear Mr. Cole.Thank you for choosing our hotel and for taking the time to evaluating our services. Kindly note that the satisfaction of our clients it's a priority and we appreciate a lot that you gave us the details about your staying in order to know what improvements need to be done!Regarding the security of the room, only you have access to the access card.Thank you in advance for understanding and we are looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jun 2023
Response from Florentina on Jun 30, 2023
Dear Mrs. Katrina,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Florentina on Jun 12, 2023
Dear Guest,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Florentina on May 24, 2023
Dear Catherine, Thank you for choosing our hotel and for taking the time to evaluating our services. As the overall satisfaction of our guests it's a priority please kindly note that your opinion will be taken into account. In this respect we can say that our hotel is designed to provide its clients the best report price-quality, being a transit hotel located near the main railway station and the public transport. We apologize that the services offered did not meet your expectations.Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucharest break
Good value for money. Easy access to the metro and Gara de Nord. Clean rooms and friendly and helpful staff. We would certainly use again.
Stayed 2 nights in May 2023
Response from Florentina on May 19, 2023
Dear Mr. Adrian,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly accessible and affordable
Pros: 1. Accessible, it’s pretty close to Gara de Nord and metro exits 2. Friendly staff, they are here to assist customers 3. Breakfast buffet, good enough 4. Security, need to tap the keycard to use the lift 5. WiFi, encrypted network Cons: 1. WiFi, connection is poor in the morning sometimes 2. Shower, the door is not closed properly
Stayed 4 nights in Apr 2023
Response from Florentina CIOFLAN on May 18, 2023
Dear Guest, Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.Wifi routers are strategically placed throughout the hotel for maximum efficiency, but it is normal for the internet to go a little slower when more people are connected.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Expected
Stayed 3 nights in May 2023
Response from Florentina CIOFLAN on May 18, 2023
Dear Mr. Mark,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Dreydon

Liked: Cleanliness, staff & service, property conditions & facilities
I checked in early and my room was ready and had a great view. The room was clean, modern and spacious and suited my needs perfectly. Most of the staff were really good, but one was a little grumpy - she could have just been having a bad day. But overall I rate this hotel very highly.
Stayed 3 nights in May 2023
Response from Florentina on May 10, 2023
Dear Mr. Dreydon,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

4/10 Poor

Alina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Florentina CIOFLAN on Apr 13, 2023
Dear Mrs. Alina,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome by staff, near to station as we had a train next day. Some nice eateries around
Stayed 1 night in Mar 2023
Response from Florentina on Apr 5, 2023
Dear Mrs. Victoria,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.Your kind words are highly appreciated by our team and we are all looking forward to your next stay.Respectfully,Florentina CioflanFront Office Manager

8/10 Good

ADRIANA

Stayed 1 night in Mar 2023
Response from Florentina on Mar 30, 2023
Dear Mrs. Adriana,Thank you for choosing our hotel and for taking the time to evaluate our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

mark

Liked: Cleanliness, room comfort
Similar to Ibis or Travelodge
Basic rooms,ok for early morning transport connections from gara de Nord, clean and functional. Weird shower location leaves a mess! Maybe stay next door if you want more comfort.
Stayed 1 night in Mar 2023
Response from Florentina on Mar 23, 2023
Dear Mr. Mark, Thank you for choosing our hotel and for taking the time to evaluating our services. As the overall satisfaction of our guests it's a priority please kindly note that your opinion will be taken into account. In this respect we can say that our hotel is designed to provide its clients the best report price-quality, being a transit hotel located near the main railway station and the public transport. Thank you in advance for understanding and we are looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Giulio

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
overall it's good value for money, but there are two things I honestly don't understand; there are no bedside tables, so you have to put the telephone, water, etc. on the floor. then you have a double bed but the blanket is single, i think its ridiculous.
Stayed 4 nights in Jan 2023
Response from Florentina CIOFLAN on Feb 26, 2023
Dear Mr. Giulio,Thank you for choosing our hotel and for taking the time to evaluating our services. Kindly note that the satisfaction of our clients it's a priority and we appreciate a lot that you gave us the details about your staying in order to know what improvements need to be done!Thank you in advance for understanding and we are looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Serhii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Florentina CIOFLAN on Jan 31, 2023
Dear Mr. Serhii,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel/area and very convenient located - short walkable distance (aprox 300 m) from the main rail Station (Bucharest North Railway Station) and even closer from a subway station (aprox 150m). Clean entrance, hallways and rooms. However, the room (single with double bed) had no nightstand(s) and you have no choice but to put your glass of water, phone on the floor. Also, no shampoo available in the shower - only a diluted liquid soap in a dispenser and no holder for personal items one might need in the shower (i.e. tooth paste/brush, shampoo, razors etc). Overall a reasonable hotel - just needs some user friendly touchups.
Stayed 1 night in Jan 2023
Response from Florentina CIOFLAN on Jan 25, 2023
Dear Mrs. Silvia,Thank you for choosing our hotel and for taking the time to evaluating our services. Kindly note that the satisfaction of our clients it's a priority and we appreciate a lot that you gave us the details about your staying in order to know what improvements need to be done!Thank you in advance for understanding and we are looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

mark

Stayed 3 nights in Jan 2023
Response from Florentina CIOFLAN on Jan 25, 2023
Dear Mr. Mark,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Serhii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все ок
Stayed 1 night in Jan 2023
Response from Florentina CIOFLAN on Jan 23, 2023
Dear Serhii,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

SUHAIMI, Jenjarom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At bedroom side should have plug point and/or USB point ... Kettle is a must or at least option by a fees to lend
Response from Florentina CIOFLAN on Jan 17, 2023
Dear Mr. Suhaimi,Thank you for choosing our hotel and for taking the time to evaluating our services. As the overall satisfaction of our guests it's a priority please kindly note that your opinion will be taken into account. In this respect we can say that our hotel is designed to provide its clients the best report price-quality, being a transit hotel located near the main railway station and the public transport. Thank you in advance for understanding and we are looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Maxim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient for late arrival. Good value for money, good breakfast .Very near metro station
Response from Florentina CIOFLAN on Dec 5, 2022
Dear Mr. Maxim,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Maxim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks this is former Ibis budget hotel. The room is small and the shower is in the room itself - so no privacy. Otherwise very good - all working and clean. Very close to rail station and metro is opposite from the hotel. To get breakfast need to go outside to the next building, so in winter may be cold.Breakfast was OK, food plates never empty. There were 3 hot dishes to the usual continental choice.
Stayed 1 night in Nov 2022
Response from Florentina CIOFLAN on Nov 28, 2022
Dear Mr. Maxim,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.With all due respect, I would like to inform you that the Hello Hotel is part of the Continental Hotels hotel chain.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
easy access to many things, stores, transport - is very busy and noisy
Response from Florentina CIOFLAN on Nov 10, 2022
Dear Mr. Jared,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I had a wonderful stay, the room was spacious and clean, the staff were very friendly and helpful. I would definitely stay again
Stayed 4 nights in Oct 2022
Response from Florentina CIOFLAN on Oct 28, 2022
Dear Guest,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Julian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a modern hotel convenient for the main railway station. There aren't many places to eat nearby, but careful research paid off. The hotel is favoured by groups of secondary school children who descend on the breakfast room like a awarm of locusts. Breakfast is, however, good.
Stayed 2 nights in Oct 2022
Response from Florentina CIOFLAN on Oct 28, 2022
Dear Mr. Julian,Thank you for choosing our hotel and for taking the time to evaluating our services. Kindly note that the satisfaction of our clients it's a priority and we appreciate a lot that you gave us the details about your staying in order to know what improvements need to be done!Thank you in advance for understanding and we are looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5 minutes from Gara De Nord station which has a train straight from the airport running every 30 minutes, 2 minutes from the Metro which was helpful for getting around Bucharest. The area does not feel safe at night with open substance abuse, drunken behavior, etc. The hotel is next to MyContinental and appears to be their budget version, the rooms do not have any coffee making facilities so pack a kettle if you want these. There is a small cafe on the ground floor and breakfast is served in a seperate cafeteria which you have to take a small walk outside up and down some steps. Breakfast was consistant with basic choices and you can eat as much as you want. The staff were friendly and helpful and check out and check in was easy.
Stayed 5 nights in Oct 2022
Response from Florentina CIOFLAN on Oct 28, 2022
Dear Mr. Nigel,Thank you for choosing our hotel and for taking the time to evaluating our services. We are really glad that you had a pleasant experience during your staying in our hotel.We're looking forward to have you as our guest again!Respectfully,Florentina CioflanFront Office Manager