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Outdoor pool, open 10 AM to 9 PM, pool umbrellas, pool loungers
Outdoor pool, open 10 AM to 9 PM, pool umbrellas, pool loungers
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Guest reviews

4.4 out of 5 Excellent
133 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationEloy Valenzuela Botanical Garden3 min drive
Popular LocationFloridablanca Park10 min drive
Popular LocationCacique Shopping Mall11 min drive
AirportBucaramanga (BGA-Palonegro Intl.)53 min drive

Choose dates to view prices

  • Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 282 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed
  • Standard Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • 288 sq ft
    • City view
    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds

About this area

Floridablanca

Located in Floridablanca, Sonesta Hotel Bucaramanga is connected to a shopping centre. Cacique Shopping Mall and Cabecera Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Malpelo Fauna and Flora Sanctuary and Eloy Valenzuela Botanical Garden.
Visit our Floridablanca travel guide
View in a map
Popular Location

What's nearby

  • Eloy Valenzuela Botanical Garden - 3 min drive
  • Acropolis Shopping Mall - 6 min drive
  • La Flora Ecological Park - 9 min drive
  • Floridablanca Park - 10 min drive
  • Cacique Shopping Mall - 11 min drive

Getting around

  • AirportBucaramanga (BGA-Palonegro Intl.) - 53 min drive

About this property

Sonesta Hotel Bucaramanga

Floridablanca 3-star hotel connected to a shopping centre
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 104 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will have flat-screen TVs with digital channels, and other amenities include free newspapers and free local calls.
Sonesta Hotel Bucaramanga offers 104 forms of accommodation with laptop-compatible safes and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Floridablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (94 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2021, citizens of Colombia and foreigners staying for 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may still be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
Pool access available from 10 AM to 9 PM

Property is also known as

Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Frequently asked questions

Can I cancel my reservation for free at Sonesta Hotel Bucaramanga and receive a full refund?
Yes, Sonesta Hotel Bucaramanga offers free cancellation on select room rates, because flexibility matters! Please refer to Sonesta Hotel Bucaramanga cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sonesta Hotel Bucaramanga?
As of Sep 26, 2020, prices found for a 1-night stay for 2 adults at Sonesta Hotel Bucaramanga on Oct 9, 2020 start from CA $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sonesta Hotel Bucaramanga have a pool?
Yes, this property has an outdoor pool. Pool access is from 10 AM to 9 PM.
Is Sonesta Hotel Bucaramanga pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sonesta Hotel Bucaramanga?
Self-parking is free at this property.
What time is check-in at Sonesta Hotel Bucaramanga?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Sonesta Hotel Bucaramanga?
Checkout is at 1 PM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Sonesta Hotel Bucaramanga provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Sonesta Hotel Bucaramanga located?
Situated near the boardwalk, this hotel is within 1 mile (2 km) of Malpelo Fauna and Flora Sanctuary and Autonomous University of Bucaramanga. Eloy Valenzuela Botanical Garden and Floridablanca Park are also within 2 miles (3 km).
4.4
Excellent
133 reviews
5 - Excellent
85
4 - Good
35
3 - Okay
3
2 - Poor
4
1 - Terrible
6

4.7/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Stayed 1 night in Jan 2020

1/5 Terrible

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Very noisy, poor managent, not listinng customers, dont go to this location
Stayed 4 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/5 Good

Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff were not overly friendly. You need to speak Spanish pretty well, limited English speaking staff. The shower temperature would waver a great deal in temperature. Beautifully decorated room; excellent restaurant and food service.
Stayed 6 nights in Dec 2019

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