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Overview of Hotel San Juan Internacional

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2 outdoor pools, open 8:00 AM to 6:00 PM, sun loungers
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationProvincial Viaduct8 min drive
    Popular LocationAcropolis Shopping Mall10 min drive
    Popular LocationLa Casa del Libro Total24 min drive
    AirportBucaramanga (BGA-Palonegro Intl.)45 min drive
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About this area

Bucaramanga

Located in Bucaramanga, Hotel San Juan Internacional is near the airport. Casa de Bolivar Museum and Santander Theatre are cultural highlights, and travelers looking to shop may want to visit Acropolis Shopping Mall and Cacique Shopping Mall.
Visit our Bucaramanga travel guide
Popular Location

What's nearby

  • Provincial Viaduct - 8 min drive
  • Los Dolores Chapel - 9 min drive
  • Acropolis Shopping Mall - 10 min drive
  • Santander Department Government Building - 21 min drive
  • La Casa del Libro Total - 24 min drive

Getting around

  • AirportBucaramanga (BGA-Palonegro Intl.) - 45 min drive

Restaurants

  • Dona Juana — 1 min walk
  • Panadería Croisantina — 4 min drive
  • La Casona Restaurant — 4 min drive
  • Saxo Pub — 4 min drive
  • Sabor Gourmet — 9 min drive

About this property

Hotel San Juan Internacional

3-star hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 60 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LED TVs with satellite channels. Minibars, room service, and free local calls are among the other amenities available to guests.
Hotel San Juan Internacional offers 60 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free RV/bus/truck parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:00 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: COP 18000 for adults and COP 18000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (323 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to September 9 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: COP 18000 for adults and COP 18000 for children (approximately)
  • Airport shuttle fee: COP 32000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ramada Bucaramanga Hotel San Juan
Hotel San Juan Internacional Giron
San Juan Internacional Giron
Ramada Bucaramanga Hotel Giron
Ramada Bucaramanga Hotel
Ramada Bucaramanga Giron
Ramada Hotel San Juan
Ramada Bucaramanga San Juan
Ramada San Juan
Hotel San Juan Internacional Bucaramanga
San Juan Internacional Bucaramanga
San Juan Internacional
Ramada Bucaramanga
Juan Internacional Bucaramanga
Hotel San Juan Internacional Hotel
Hotel San Juan Internacional Bucaramanga
Hotel San Juan Internacional Hotel Bucaramanga

Frequently asked questions

Can I cancel my reservation for free at Hotel San Juan Internacional and receive a full refund?
Yes, Hotel San Juan Internacional offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel San Juan Internacional cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel San Juan Internacional have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:00 PM.
Is Hotel San Juan Internacional pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel San Juan Internacional?
Self parking and valet parking are free at this property.
What time is check-in at Hotel San Juan Internacional?
Check-in is from 3 PM - 5:30 AM.
What time is check-out at Hotel San Juan Internacional?
Check-out is at 1 PM.
Does Hotel San Juan Internacional provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 32000 per vehicle, one-way, applies.
Where is Hotel San Juan Internacional located?
Situated near the airport, this spa hotel is within a 15-minute walk of Malpelo Fauna and Flora Sanctuary and Center for Events and Exhibitions. Provincial Viaduct and Casa de Bolivar Museum are also within 6 mi (10 km).
4.2
Very good
5 - Excellent
13
4 - Good
22
3 - Okay
3
2 - Poor
2
1 - Terrible
0

4.5/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and very helpful..always ready to our needs
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family and small children, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! !!!..........................................
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to Girón, Also is close to the airport
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, amenities
some areas of the hotel are open to the public (Restauran, pool)
Stayed 3 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
This place was really nice and people were really friendly. Food was really good, especially the salmon and ceviche. Good place to relax.
Stayed 3 nights in Aug 2019