Title: Hotel Palonegro Cabecera - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6250120&destination=Bucaramanga%2C+Santander%2C+Colombia&selected=15501121&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palonegro Cabecera Comfortable retreat in Bucaramanga's center offers complimentary breakfast before guests head out to explore nearby cultural attractions ## Photo gallery for Hotel Palonegro Cabecera ![Superior Quadruple Room - Hotel Palonegro Cabecera (Bucaramanga)](https://images.trvl-media.com/lodging/16000000/15510000/15501200/15501121/42536bcb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Jetted tub - Hotel Palonegro Cabecera (Bucaramanga)](https://images.trvl-media.com/lodging/16000000/15510000/15501200/15501121/906e3476.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Palonegro Cabecera (Bucaramanga)](https://images.trvl-media.com/lodging/16000000/15510000/15501200/15501121/f7d15310.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, desk, iron/ironing board, free WiFi - Hotel Palonegro Cabecera (Bucaramanga)](https://images.trvl-media.com/lodging/16000000/15510000/15501200/15501121/206677c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Palonegro Cabecera (Bucaramanga)](https://images.trvl-media.com/lodging/16000000/15510000/15501200/15501121/39baf5c5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Palonegro sits conveniently near Cacique Shopping Mall and San Pio Park, providing laundry facilities and a free full breakfast. Travelers appreciate the 24-hour front desk service, WiFi connectivity, and the short distance to Bucaramanga Modern Art Museum. ## Reviews 7.8 Good ## Popular amenities - Breakfast included - Pet friendly - Free WiFi - Air conditioning - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=15501121&PinnedHotelID=15501121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=15501121&PinnedHotelID=15501121&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 19 - Mar. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=15501121&PinnedHotelID=15501121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=15501121&PinnedHotelID=15501121&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15501121&PinnedHotelID=15501121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15501121&PinnedHotelID=15501121&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15501121&PinnedHotelID=15501121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15501121&PinnedHotelID=15501121&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Superior Quadruple Room ![Superior Quadruple Room](https://images.trvl-media.com/lodging/16000000/15510000/15501200/15501121/42536bcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room 10.0 Exceptional 2 reviews - Sleeps 4 - 1 Double Bed and 1 Twin Bed ### View all photos for Executive Junior ![Executive Junior](https://images.trvl-media.com/lodging/16000000/15510000/15501200/15501121/3a3724a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Junior - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Superior ![Executive Superior](https://images.trvl-media.com/lodging/16000000/15510000/15501200/15501121/5a50d6ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Superior - Sleeps 4 - 1 Queen Bed and 1 Twin Bed OR 1 Double Bed ### View all photos for Standard Junior ![Standard Junior](https://images.trvl-media.com/lodging/16000000/15510000/15501200/15501121/4b493cca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Junior 8.0 Very good 2 reviews - 54 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Hotel-Palonegro.h15501121.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Hotel-Palonegro.h15501121.Hotel-Information) ## About the area Located in Sotomayor, a neighborhood in Bucaramanga, Hotel Palonegro Cabecera is in a shopping district. Bucaramanga Modern Art Museum and Cacique Shopping Mall are two other places to visit that come recommended. [Visit our Bucaramanga travel guide](https://www.expedia.ca/Bucaramanga.dx552) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.11387%2C-73.11143&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ts-337vwSpPtOtMlm8GT3ozckG4=) Calle 51 # 31-106, Bucaramanga, Santander, 680003 ### What's nearby - Cabecera Shopping Mall 5 min walk \- 0.4 km - San Pio Park 6 min walk \- 0.6 km - La Flora Ecological Park 6 min walk \- 0.6 km - Las Palmas Park 8 min walk \- 0.7 km - Cacique Shopping Mall 3 min drive \- 2.1 km ### Getting around - Bucaramanga (BGA-Palonegro Intl.) 48 min drive ### Restaurants - Shanghai Restaurante 1 min walk - Monstruo Hamburguesa 1 min walk - Bobby & Friends 4 min walk - Medussa 4 min walk - Ricotta Gourmet 2 min walk ## About this property ### Hotel Palonegro Cabecera Hotel near Cacique Shopping Mall Located close to San Pio Park and Bucaramanga Modern Art Museum, Hotel Palonegro Cabecera provides free full breakfast and laundry facilities. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A 24-hour front desk Room features All guestrooms at Hotel Palonegro Cabecera include comforts such as air conditioning, as well as amenities like free WiFi and minibars. More amenities include: - Bathrooms with hydromassage showers - 30-inch flat-screen TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/5000000/4800000/4791800/4791784/206542b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Buena Vista Bucaramanga - Breakfast included - Spa - Pet friendly - Parking included 8.6 Excellent 185 reviews CA $83 CA $83 total Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=4791784&PinnedHotelID=4791784&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/75000000/74110000/74107500/74107404/596c3cf8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Barí Bucaramanga By OxoHotel Bucaramanga - Breakfast included - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 257 reviews CA $104 CA $104 total Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=74107404&PinnedHotelID=74107404&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/16000000/15530000/15524100/15524062/e5aebe6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Bucaramanga Bucaramanga - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Offsite parking available (COP 18,000 per night) - Limited onsite parking ### Food and drink - Free full breakfast available daily 7:00 AM to 9:00 AM ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 4 floors - Built in 2009 - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Hydromassage showerhead - Private bathroom - Shower - Towels provided ### Entertainment - 30-inch flat-screen TV with cable channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 5:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 13 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for COP 30000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: COP 18000 per night (66 ft away) - Rollaway bed fee: COP 30000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Long-term renters welcome Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Parking height restrictions apply ### Property is also known as Hotel Palonegro bucaramanga Palonegro bucaramanga Palonegro Hotel Palonegro Palonegro Cabecera Bucaramanga Hotel Palonegro Cabecera Hotel Hotel Palonegro Cabecera Bucaramanga Hotel Palonegro Cabecera Hotel Bucaramanga ## Frequently asked questions ### Is Hotel Palonegro Cabecera pet-friendly? ### How much is parking? ### What time is check-in at Hotel Palonegro Cabecera ? ### What time is check-out at Hotel Palonegro Cabecera ? ### Where is Hotel Palonegro Cabecera located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palonegro Cabecera Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 26 8 - Good 17 6 - Okay 9 4 - Poor 6 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### Javier Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice staff, kindness, cleanness... Cool place I had an excellent stay at this hotel. The location is ideal—close to restaurants, cafés, and beautiful parks, which made getting around very convenient. The staff were consistently kind, attentive, and professional, always ready to help with a smile. Everything was spotlessly clean, from the room to the common areas, which made the whole experience very comfortable. I truly appreciated the warm atmosphere and the high standard of service. I highly recommend this hotel and would definitely return. ##### Javier Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Arnnold Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente para disfrutar de la ciudad ##### Arnnold Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### farid Oct 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El sitio donde se encuentra el hotel es tranquilo, fácil acceso y cerca de todo Es limpio y el personal muy amables ##### farid Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### David Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exelente hospedaje, 100% recomendado La atención impecable ##### David Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Noe Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es el mejor Hotel el sr. juan Manuel que linda atención, recomendaria este hotel 100000% sin dudar y si volviera regresaría aqui al hotel. BUEN SERVICIO, SEGURO, HIGIÉNICO, CONFIABLE, AMABLES, ETC HOTEL PALO NEGRO UN ABRAZO ATTE. SR. NOÉ L. ##### Noe Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### ANDRES RODRIGO Dec 18, 2021 Liked: Staff & service Disliked: Cleanliness Sorprendido con el estado del hotel Ya había estado en varias ocasiones y todo muy bien Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño Las sábanas viejas y sucias Generalmente no comentó esto Pero era un buen sitio no entiendo qué pasó ##### ANDRES RODRIGO Stayed 3 nights in Dec 2021 Verified ### 2/10 Terrible #### Robert Apr 2, 2021 Disliked: Cleanliness, staff & service No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado. ##### Robert Stayed 2 nights in Mar 2021 Verified ### 10/10 Excellent #### Gerardo Oct 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Gerardo Stayed 2 nights in Oct 2020 Verified ### 10/10 Excellent #### Stephen Aug 7, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again. ##### Stephen Stayed 1 night in Aug 2020 Verified ### 10/10 Excellent #### Verified traveller Feb 26, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good, and well location for shopping and banking ##### Verified traveller Stayed 12 nights in Feb 2020 Verified ### 10/10 Excellent #### Piedad Feb 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradable lugar. Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota. ##### Piedad Stayed 1 night in Feb 2020 Verified ### 4/10 Poor #### Alejo Adrian Dec 9, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort Hotel has parking just for one car, credit card machines doesn't work ##### Alejo Adrian Stayed 1 night in Dec 2019 Verified ### 10/10 Excellent #### Dan Nov 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, clean, comfortable, and great staff. Great value. ##### Dan Stayed 1 night in Oct 2019 Verified ### 8/10 Good #### JAIRO Oct 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradable, cómodo y bien ubicado Muy buen servicio por parte de los trabajadores del hotel, fueron muy amables. Buen desayuno y excelente ubicación en Cabecera. Por mejorar los servicios del baño. ##### JAIRO Stayed 3 nights in Oct 2019 Verified ### 8/10 Good #### Pricila Edith Oct 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lo recomiendo Fue excelente. Vine por una noche. Super cómodo. ##### Pricila Edith Stayed 1 night in Oct 2019 Verified ### 6/10 Okay #### Silvia Jul 28, 2019 Liked: Cleanliness El hotel se encuentra ubicado en un lugar central. Las duchas no servían. Dentro de los servicios que ofrecían indicaban que tenía ducha d hidromasaje, pero no es verdad. El agua caliente a veces no funcionaba. ##### Silvia Stayed 1 night in Jul 2019 Verified ### 10/10 Excellent #### César Feb 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente servicio y calidad alimentos bien atención ##### César Stayed 1 night in Feb 2019 Verified ### 10/10 Excellent #### María Dec 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradable estadía, personal muy amable. Muy buena estadía, el personal muy amable. Si recomendaría el lugar. Buena relación calidad-precio. ##### María Stayed 7 nights in Nov 2018 Verified ### 4/10 Poor #### Samuel Oct 1, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Si vas en carro, ni lo pienses El aseo de la cama deja mucho que desear, el hotel tiene una excelente ubicación sin embargo no tiene parqueadero y si lo ofrecen gratis en la publicación cuando en verdad es un parqueadero público el cual es abierto y toda la gente camina por ahí sin seguridad, nuestro carro fue lamentablemente rallado en este lugar, al igual que el hotel cubre el valor del parqueo hasta temprano en la mañana asique si quieres descansar te toca pagar las horas extras por parqueo lo cual es alrededor de de 3500 la hora y si te pasas 10 minutos te cobran la hora completa, al final al venir a Bucaramanga 2 veces al mes este hotel no va a estar en mis 5 primeras opciones de hospedaje. ##### Samuel Stayed 1 night in Sep 2018 Verified ### 8/10 Good #### Verified traveller Sep 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Central and easy to reach by foot or public transportation. Minor details need renovating and/or deeper cleaning, but overall comfortable hotel. ##### Verified traveller Stayed 10 nights in Sep 2018 Verified ### 4/10 Poor #### Edwin Sep 7, 2018 Disliked: Staff & service, room comfort @ I book different room. @ they give me smaller room. @ try to charge me double in there. @ Expedia didn’t took the money for the room leaving me with a big problem overthere. ##### Edwin Stayed 4 nights in Sep 2018 Verified ### 8/10 Good #### Luis Aug 19, 2018 Liked: Cleanliness, staff & service, property conditions & facilities Confiable y seguro por su ubicación para caminar y desplazarse a sus alrededores ##### Luis Stayed 5 nights in Aug 2018 Verified ### 4/10 Poor #### Jorge Apr 5, 2018 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness #### Good location Staff very friendly and welcoming. Bed sheets and pillow cases had some stains as well as few head hairs. Price was a bit higher than the one advertised at reservation. ##### Jorge Stayed 2 nights in Mar 2018 Verified ### 8/10 Good #### anne Mar 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hübs ches Hotel in zentraler Lage Schöne Parks. Gutes Essen. Freundliche Leute. Preiswerte Taxis. Musen gratis. Cerro del santisimo super Erlebnis. Ausflüge in Nachbarorte interessant. ##### anne Stayed 3 nights in Mar 2018 Verified ### 2/10 Terrible #### Patricia Mar 3, 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### pesar No habia agua caliente a pesar que el hotel ofrecia ese servicio La tarifa cambió sin previo aviso ##### Patricia Stayed 1 night in Feb 2018 ### Expedia's Latest Trends ### Hotels > - [Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels.d178276.Travel-Guide-Hotels) > - [Spa Hotels in West Woodstock](https://www.expedia.ca/West-Woodstock-Woodstock-Hotels-Spa-Hotel.0-n6288222-0-tSpaHotel.Travel-Guide-Filter-Hotels) > - [Cottages Hampton](https://www.expedia.ca/Hampton-Cottages.d8268-aaCottages.Travel-Guide-Accommodation) > - [Hotels with a Lazy River in Kissimmee](https://www.expedia.ca/Kissimmee-Hotels-Hotels-With-A-Lazy-River.0-0-d7927-tHotelswithaLazyRiver.Travel-Guide-Filter-Hotels) > - [Harbour Hotel St Ives](https://www.expedia.ca/St-Ives-Hotels-St-Ives-Harbour-Hotel.h175599.Hotel-Information) > - [Cottages Fraser Coast](https://www.expedia.ca/Fraser-Coast-Cottages.d6047575-aaCottages.Travel-Guide-Accommodation) > - [NEW! 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