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Hotel Chicamocha

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Excellent
164 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Corfescu Theater
    6 min walk
  • Popular Location
    Megamall Shopping Center
    10 min walk
  • Popular Location
    Canaveral Mall
    16 min walk
  • Airport
    Bucaramanga (BGA-Palonegro Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Executive Double Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room, 2 Double Beds

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Family Triple Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Triple Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Double Room Executive

    More details
  • Twin Room Executive

    More details
  • Triple Room Executive

    More details

About this area

Bucaramanga

Located in Bucaramanga, Hotel Chicamocha is in a shopping district. Corfescu Theater and Bucaramanga Modern Art Museum are cultural highlights, and some of the area's landmarks include Holy Family Cathedral and San Pio Park. Travelling with kids? Consider Eloy Valenzuela Botanical Garden, or check out an event or a game at Alfonso Lopez Stadium.

What's nearby

  • Popular Location
    Corfescu Theater - 6 min walk
  • Popular Location
    Megamall Shopping Center - 10 min walk
  • Popular Location
    San Pio Park - 11 min walk
  • Popular Location
    Parque del Agua - 11 min walk
  • Popular Location
    Canaveral Mall - 16 min walk

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 21 min drive

Restaurants

  • Where to eat
  • Piscina – Restaurant offering international cuisine.
  • Zaborarte – Restaurant with a bar.
  • El Ancla – Restaurant offering sushi.
  • Candelazo – Café.

About this property

Hotel Chicamocha

Along with 3 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour health club and a poolside bar. All 160 rooms feature comforts such as premium bedding and pillow menus, while conveniences include 2 bathrooms and fridges. Complimentary wireless Internet access and minibars are standard, as are LCD TVs with cable channels.

Policies

Check-in

Check-in between 3 PM - 5:30 AM

Special check-in instructions

Airport shuttle service is available on request from 6:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 1 PM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 50000.0 per night.

Pets

  • Pets are allowed for an extra charge of COP 50000, per pet, per day, plus a deposit of COP 150000 per stay.
  • 2 per room (up to 18 lb/8 kg)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: COP 9.00 per night
  • The national sales tax (19%) is charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.
  • Resort fee: COP 9000.00 per person, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Newspaper
  • In-room safe
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: COP 35000 for adults and COP 35000 for children (approximately)
  • Airport shuttle fee: COP 35000 per vehicle
  • Pet deposit: COP 150000 per stay
  • Pet fee: COP 50000 per pet, per day
  • Rollaway bed fee: COP 50000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hotel Chicamocha Sercotel Bucaramanga
  • Hotel Chicamocha Sercotel
  • Chicamocha Sercotel Bucaramanga
  • Chicamocha Sercotel
  • Hotel Chicamocha Bucaramanga
  • Chicamocha Bucaramanga
  • Chicamocha
  • Hotel Chicamocha by Sercotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Parking height restrictions apply
  • Discounted parking nearby
  • Drop-off airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: COP 35000 for adults and COP 35000 for children
  • 3 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers

Nearby things to do

Where to eat

  • Piscina – Restaurant offering international cuisine.
  • Zaborarte – Restaurant with a bar.
  • El Ancla – Restaurant offering sushi.
  • Candelazo – Café.
  • Hueco Karaoke Bar – Karaoke bar.
4.3

Excellent

5 - Excellent
83
4 - Good
62
3 - Okay
11
2 - Mediocre
4
1 - Poor
4
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 4 nights in Aug. 2019

5/5 Excellent

Nice property clean love the people that work there very helpful and kind

Stayed 2 nights in Jun. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 1 night in Jun. 2019

5/5 Excellent

Great hotel

Great hotel

Stayed 2 nights in May 2019

3/5

This hotel was cool and all, but for the pricing and the hype around it... I expected more. It's your average hotel with regular amenities. In the states, I've stayed at hotels that were cheaper and more luxurious. Not throwing shade, I just feel like it lacked an image. The staff behaved well.

Stayed 2 nights in Jan. 2019

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