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Hotel Chicamocha

4.0 star property
Upscale spa hotel, walk to Megamall Shopping Center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Chicamocha

3 restaurants, international cuisine
3 bars/lounges, karaoke bar
Executive Triple Room
Children's area
Lobby sitting area
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Calle 34 No 31-24, Bucaramanga, Santander, 680002
  • Popular LocationCanaveral Mall15 min walk
  • Popular LocationAlfonso Lopez Stadium19 min walk
  • Popular LocationCacique Shopping Mall5 min drive
  • AirportBucaramanga (BGA-Palonegro Intl.)64 min drive
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Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Business Suite

Business Suite

Business Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Triple Room Executive

Premium bedding, minibar, desk, laptop workspace

Triple Room Executive

  • Sleeps 3
  • 3 Twin Beds

View all photos for Room Standard

Premium bedding, minibar, desk, laptop workspace

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Executive

Premium bedding, minibar, desk, laptop workspace

Twin Room Executive

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

Premium bedding, minibar, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Executive

Premium bedding, minibar, desk, laptop workspace

Double Room Executive

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Standard

Premium bedding, minibar, desk, laptop workspace

Twin Room Standard

  • Sleeps 2
  • 2 Queen Beds

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About the area

Bucaramanga

Located in Bucaramanga, Hotel Chicamocha is in a shopping district. Megamall Shopping Center and Canaveral Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque del Agua and San Pio Park. Looking to enjoy an event or a game while in town? See what's going on at Alfonso Lopez Stadium.
Visit our Bucaramanga travel guideOpens in a new window

What's nearby

  • Parque del Agua - 11 min walk
  • San Pio Park - 12 min walk
  • Canaveral Mall - 15 min walk
  • Alfonso Lopez Stadium - 19 min walk
  • Cacique Shopping Mall - 5 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 50 min drive

Restaurants

  • Nan King - 3 min walk
  • Desayunos Tony - 2 min walk
  • Cholao's - 3 min walk
  • Do Brasil - 2 min walk
  • Tastyzón Los Tejaditos - 2 min walk

About this property

Hotel Chicamocha

Upscale family-friendly hotel near Canaveral Mall
Located close to Megamall Shopping Center and San Pio Park, Hotel Chicamocha provides free English breakfast, a poolside bar, and 2 coffee shops/cafes. Treat yourself to a manicure/pedicure, a massage, or a facial at the onsite spa. Be sure to enjoy international cuisine at one of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and wedding services
  • A computer station, meeting rooms, and multilingual staff
  • Concierge services, tour/ticket assistance, and a TV in the lobby
Room features
All 160 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:30 AM
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Candelazo
  • El Ancla
  • Hueco Karaoke Bar
  • Piscina
  • Zaborarte

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 10 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per day, plus a deposit of COP 150000 per stay
2 total (up to 18 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: COP 9.00
  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 45000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 1
  • Pet deposit: COP 150000 per stay
  • Pet fee: COP 50000 per pet, per day
  • Facilities fee: COP 9450 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicamocha Bucaramanga
Hotel Chicamocha by Sercotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel Bucaramanga

Frequently asked questions

Does Hotel Chicamocha have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Chicamocha?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Hotel Chicamocha on May 14, 2024 start from CA $115.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chicamocha pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 18 lbs per pet. There's a deposit of COP 150000 per stay and a fee of COP 50000 per pet, per day.

How much is parking at Hotel Chicamocha?

Limited spots are available.

What time is check-in at Hotel Chicamocha?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Chicamocha?

Check-out is at 1 PM.

Does Hotel Chicamocha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–8:00 PM on request. A fee of COP 45000 per vehicle applies.

Where is Hotel Chicamocha located?

This family-friendly Bucaramanga hotel is located in a shopping district, within a 15-minute walk of Megamall Shopping Center, Parque del Agua, and San Pio Park. Canaveral Mall and Alfonso Lopez Stadium are also within 1 mi (2 km).

Hotel Chicamocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 307 reviews" "
Rating 8 - Good. 105 out of 307 reviews" "
Rating 6 - Okay. 29 out of 307 reviews" "
Rating 4 - Poor. 14 out of 307 reviews" "
Rating 2 - Terrible. 11 out of 307 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcos

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pet friendly option. Amazing Breakfast included.
Stayed 3 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

8/10 Good

Richard Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and transportation
Stayed 10 nights in Feb 2024

10/10 Excellent

Marvin, Hutto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 5 nights in Jan 2024

10/10 Excellent

Teres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in the front desk and in the restaurant. Breakfast was great, buffet style. The common restrooms need upgrade, cover yellowing. The room was clean and comfy.
Stayed 5 nights in Dec 2023

10/10 Excellent

Marvin, Hutto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it.
Stayed 3 nights in Dec 2023

8/10 Good

Haydee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise outside the hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

Kristine, Ridgewood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas necesita un buen update! Son muy duras pero con el cansancio te quedas dormido. El baño tenía grietas pero estaba update. El agua del aire se escuchaba duro en el baño pero no en el cuarto. El staff del hotel muy bueno. Accesible para caminar y tiene supermercado y restaurante buenos al su alrededores. El precio los vale y la comodidad.
Stayed 4 nights in Nov 2023

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at an affordable price. We stayed for 4 nights and have to say I am quite impressed with the quality of the service, always delivered with a smile. Room as clean and relatively spacious, the food at the restaurant by the pool is of the highest quality offering local dishes and outstanding service. I also tried the SPA, and they were able to accommodate a massage on short notice. Certainly when traveling to Bucaramanga in the future I will stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
This was a great hotel. Very clean and comfortable accommodations. The staff was great and very helpful. The room was comfortable and good hot water flow for the shower. Internet-great. Breakfast-great. Definitely worth staying here again. Great job everybody.
Stayed 2 nights in Nov 2023