Title: Hotel Castillo Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Castillo Resort Riverfront hotel with a full-service spa and free water park access ![Outdoor spa tub](https://images.trvl-media.com/lodging/35000000/34890000/34889700/34889610/5dab999b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/35000000/34890000/34889700/34889610/7cd838b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/35000000/34890000/34889700/34889610/1c70a958.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/35000000/34890000/34889700/34889610/b7666794.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/35000000/34890000/34889700/34889610/ab5f90ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Castillo Resort, by the river, offers peaceful surroundings and water park access. Enjoy free breakfast, then relax at the outdoor pool with sun loungers and umbrellas, or book treatments at Cielo y Tierra spa. Previous visitors consistently praise their experience. 7.0 Good ## Popular amenities - Bar - Breakfast included - Pool - Room service - Spa - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=34889610&PinnedHotelID=34889610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=34889610&PinnedHotelID=34889610&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=34889610&PinnedHotelID=34889610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=34889610&PinnedHotelID=34889610&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34889610&PinnedHotelID=34889610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34889610&PinnedHotelID=34889610&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34889610&PinnedHotelID=34889610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34889610&PinnedHotelID=34889610&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Shower, rainfall showerhead, free toiletries, towels](https://images.trvl-media.com/lodging/35000000/34890000/34889700/34889610/0f5c4b6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning LCD TV Private bathroom Rainfall showerhead Minibar Cable channels - Sleeps 2 - 1 King Bed ![Shower, rainfall showerhead, free toiletries, towels](https://images.trvl-media.com/lodging/35000000/34890000/34889700/34889610/0f5c4b6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Multiple Beds, Non Smoking ### Highlights Balcony Separate sitting area Air conditioning LCD TV Private bathroom Rainfall showerhead Cable channels Daily housekeeping - Sleeps 4 - 1 King Bed and 1 Twin Bunk Bed ![Shower, rainfall showerhead, free toiletries, towels](https://images.trvl-media.com/lodging/35000000/34890000/34889700/34889610/0f5c4b6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Multiple Beds, Non Smoking ### Highlights Balcony Separate sitting area Air conditioning LCD TV Private bathroom Rainfall showerhead Cable channels Daily housekeeping - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Shower, rainfall showerhead, free toiletries, towels](https://images.trvl-media.com/lodging/35000000/34890000/34889700/34889610/0f5c4b6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning LCD TV Private bathroom Rainfall showerhead Cable channels Daily housekeeping - Sleeps 5 - 1 King Bed, 1 Twin Bunk Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Hotel-Castillo-Resort.h34889610.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Hotel-Castillo-Resort.h34889610.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.55015%2C-73.13060&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dHvnRq5DF3YDrSLwB7zMuuiHMis=) Carrera 12 #7-70, San Gil, Santander, 684031 #### What's nearby - El Puente Shopping Center - 5 min walk - 0.5 km - Parque Gallineral - 8 min walk - 0.7 km - San Gil Cathedral - 10 min walk - 0.9 km - Hill of the Cross - 10 min walk - 0.9 km - Gallineral Natural Park - 13 min walk - 1.1 km #### Restaurants - ‪Salon de onces Monterrey - ‬6 min walk - ‪Juanmar Restaurante - ‬7 min walk - ‪Kafé Loma Verde - ‬7 min walk - ‪El Zaguán - ‬9 min walk - ‪Gallineral Restaurante Bar - ‬11 min walk ## About this property ### Hotel Castillo Resort Family-friendly hotel by the river Consider a stay at Hotel Castillo Resort and take advantage of free breakfast (local cuisine), free water park access, and a terrace. Indulge in a manicure/pedicure, a massage, and a body scrub at Heaven and earth, the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Multilingual staff, a 24-hour front desk, and tour/ticket assistance - A front-desk safe, an elevator, and luggage storage Room features All 142 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - 42-inch LCD TVs with cable channels - Balconies, separate sitting areas, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/105000000/104870000/104861700/104861650/9c3a3b06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quedate Apartahotel San Gil Plaza San Gil - Pool - Pet-friendly - Free WiFi - Spa 8.0 Very good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=104861650&PinnedHotelID=104861650&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12350000/12349400/12349323/3973ebc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada Campestre San Gil - Pool - Breakfast included - Spa - Pet-friendly 8.0 Very good 16 reviews CA $45 CA $45 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=12349323&PinnedHotelID=12349323&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/47000000/46520000/46511100/46511087/236e4e3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Campestre La Montaña San Gil - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 32 reviews CA $59 CA $59 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=46511087&PinnedHotelID=46511087&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76940000/76939300/76939282/c6407489.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL SAN PIO CAMPESTRE San Gil vereda bejaranas - Pool - Pet-friendly CA $19 CA $50 total Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=76939282&PinnedHotelID=76939282&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/108000000/107420000/107413700/107413627/16191b60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Traveler Hostel San Gil - Pool - Spa - Pet-friendly - Free WiFi 10 Exceptional 2 reviews CA $24 CA $24 total Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=107413627&PinnedHotelID=107413627&HadPinnedHotel=true®ionId=-1&adults=2) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/13000000/12470000/12461200/12461160/e395e916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Catalina San Gil - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=12461160&PinnedHotelID=12461160&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/106000000/105090000/105082300/105082245/2b85bb99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Gil Plaza suite 502 San Gil - Pool - Kitchen - Washer - Free WiFi 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=105082245&PinnedHotelID=105082245&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining room](https://images.trvl-media.com/lodging/39000000/38220000/38215100/38215007/f38ffaad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trip Monkey Origen San Gil - Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=38215007&PinnedHotelID=38215007&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/116000000/115840000/115836700/115836622/w1667h1164x0y0-37f92146.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Gil House San Gil - Pool - Hot tub - Breakfast included - Spa 10 Exceptional 2 reviews CA $81 CA $81 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=115836622&PinnedHotelID=115836622&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/102000000/101010000/101000500/101000493/f55b65e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trip Monkey del Río San Gil - Pet-friendly - Free WiFi - Laundry - 24/7 front desk 9.6 Exceptional 5 reviews CA $33 CA $33 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=101000493&PinnedHotelID=101000493&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Free self parking on site ### Food and drink - Free local cuisine breakfast available daily 7:00 AM to 9:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Children's pool - Free water park - Full-service spa - Outdoor pool - TV in common areas - Waterslide ### Family friendly - Children's pool - Free water park access - Outdoor pool - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center ### Outdoors - Garden - On a river - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - 1 building - 9 floors - Banquet hall - Built in 2012 - Smoking not allowed - Traditional architecture ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 42-inch LCD TV with cable channels ### Food and drink - 24-hour room service ### More - Air conditioning - Desk - Iron/ironing board on request - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention There is limited hot water on site If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Castillo Resort San Gil Castillo San Gil Hotel Hotel Castillo Resort San Gil San Gil Hotel Castillo Resort Hotel Hotel Hotel Castillo Resort Castillo Hotel Castillo Resort Hotel Hotel Castillo Resort San Gil Hotel Castillo Resort Hotel San Gil ## Frequently asked questions ### Does Hotel Castillo Resort have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Hotel Castillo Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Castillo Resort? > Self parking is free at this property. ### What time is check-in at Hotel Castillo Resort? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Castillo Resort? > Check-out is at 1:00 PM. ### Where is Hotel Castillo Resort located? > This family-friendly San Gil hotel is located on a river, within a 10-minute walk of El Puente Shopping Center, La Libertad Park, and San Gil Cathedral. Parque Gallineral and Gallineral Natural Park are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Castillo Resort Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 5 6 - Okay 6 4 - Poor 3 2 - Terrible 5 ### 7.2/10 Cleanliness ### 6.8/10 Staff & service ### 6.0/10 Amenities ### 6.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 4/10 Poor #### Adriana Jan 15, 2025 Liked: Staff & service Disliked: Cleanliness #### No lo recomiendo El agua de la piscina muy fria, por tanto no es muy apta para niños pequeños. Los pasillos no tiene luz Para el precio que se cobró no ofrecen servicios adicionales a la piscina. ##### Adriana Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Carlos Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio e instalaciones confortables ##### Carlos Stayed 2 nights in Mar 2024 ### 6/10 Okay #### JORGE EMILIO Jun 27, 2023 Las instalaciones demasiado oscuras, adicional es un poco incomodo la poca privacidad que se tenia para el uso de la piscina y demás aréas teniendo en cuenta que los fds dan pasadía a personas que no se encuentran hospedadas en el hotel, los pavos dejaban suciedad a su paso y esta no era aseada oportunamente. ##### JORGE EMILIO Stayed 2 nights in Jun 2023 ### 8/10 Good #### Bill Mar 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disney- themed, best for families Decent location about 10 minute walk across the river to town. Very accommodating staff. Busy only on weekends. Breakfast buffet on weekends. To-order on weekdays. Elevators and hot showers were rather hit or miss. Overall it was fine for the money. ##### Bill Stayed 5 nights in Mar 2023 ### 6/10 Okay #### Alexander Aug 2, 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities Property looks bad, unpainted building and you have to deal with dirt, wheelbarrows cause they still working on the property. Not what I was expecting about it. ##### Alexander Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Edrick Jul 20, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mal Servicio El servicio fue pesimo al llegar al hotel. Esa noche compramos licor en el mismo hotel para consumo con unas amistades y familiares y a las 10pm de la noche nos apagaron todas las luces del hotel sin avisarnos que iban a estar cerrando. Lamentablemente es una falta de respeto al consumidor. Luego en la habitacion cuando nos fuimos a banar con mi esposa no habia agua caliente y la ducha estaba danada, se le salia por todos lados. El dia siguiente al hacer el checkout para poder explicar la situacion que nos paso, no habia ningun gerente para hacer nuestras sugerencias. Lamentablemente no lo recomiendo en lo absoluto. ##### Edrick Stayed 1 night in Jul 2022 ### 6/10 Okay #### CESAR Jul 18, 2022 Disliked: Cleanliness #### I will give a 2 and 1/2 starts to this Hotel PArt of the entertainment offered by the Hotel for the kids was free and the other section was an additional cost. I was not aware of this. The cleanness of the rooms still has some details that are not tolerable. They offer a much better price if you book directly or in person. ##### CESAR Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Ingrid Jul 17, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Staff very unprofessional, we were required documents for our children which we didn't know. We were told if documents weren't showed the "sorry you cannot stay" Finally signing a waiver, while my son falling asleep in the front desk sofa. AC room didn't cool enough, no trash can in the room only in the bathroom. 1st night one family member didn't sleep well bc room too warm. Changed room for a better one but shower wasn't working properly and ACsystem leaking water at night. This hotel has good amenities but service is poor, there are many safety risks for children in the pool, pool no warm enough, this hotel needs to be walked by to be categorize as 3 stars hotel. Stay wasn't a pleasant as it is mentioned in its web site or other websites. We are paying an expensive night to have a mediocre sleep. Not fair. ##### Ingrid Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Levi Mar 5, 2022 Liked: Cleanliness I found hotel room to have very average amenities for the price, e.g. no hand or face towels, the bathroom was very small. ##### Levi Stayed 3 nights in Feb 2022 ### 10/10 Excellent #### Grisman May 2, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente, oportunidad en la comida ##### Grisman Stayed 1 night in May 2021 ### 8/10 Good #### Verified traveller Apr 4, 2021 Liked: Staff & service, property conditions & facilities, room comfort #### Tiene que mejorar la limpieza en el restaurante Un hotel agradable, con buen ambiente, zonas amplias. Se encuentra en remodelación, pero nuestra vida stancia fue amena. El único punto desfavorable fue la limpieza sobre todo al momento del desayuno, en medio de la pandemia no es que se respete el protocolo de bioseguridad, quería tomar un pocillo para servirme café y lo encontré ya usado, aún con desperdicio de café, justo sobre los "pocillos limpios". ##### Verified traveller Stayed 2 nights in Mar 2021 ### 2/10 Terrible #### MARIA CAMILA Mar 22, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NO HABÍA RESERVA NI HOSPEDAJE CUANDO LLEGAMOS AL HOTEL LA RESERVA NO EXISTÍA, EN EL HOTEL NO NOS ATENDIERON BIEN, SOLO NOS DIJERON QUE ERA RESPONSABILIDAD DE LA PÁGINA WEB HOTELES.COM QUE ELLOS NO PODÍAN HACER NADA, SOLO BUSCAR UN HOTEL, VALGA ACLARAR QUE FUIMOS EN LA TARDE NOCHE DESPUÉS DE UN VIAJE LO ÚLTIMO QUE ESPERABA ERA ESO POR PARTE DEL HOTEL. ##### MARIA CAMILA Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Valentina Mar 9, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Fue una experiencia muy buena, el hotel es muy bonito, las habitaciones muy limpias y amplias, la comida también estaba deliciosa ##### Valentina Stayed 1 night in Mar 2021 ### 4/10 Poor #### Erik l Mar 8, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mala experiencia Muy mala limpieza, poco personal para la capacidad del hotel, pésima comida y otros huéspedes peleándose a las 2 de la madrugada. Muy mala experiencia. ##### Erik l Stayed 2 nights in Mar 2021 ### 2/10 Terrible #### Elizabeth Feb 23, 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Solo fachada pésimo servicio Las habitaciones estaban limpias, sin embargo el hotel no respeta normas de distanciamiento y bioseguridad . El desayuno es un desorden total piden turno y no los cumplen. El desayuno muy mal presentado jugos del día anterior, huevos sin sabor algunos, leche cortada y así por el estilo todo. El parqueadero es en un sitio que tienen como depósito de materiales , difícil parquear y hay que dejar las llaves ##### Elizabeth Stayed 2 nights in Feb 2021 ### 2/10 Terrible #### Elizabeth Feb 23, 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Solo fachada pésimo servicio Las habitaciones estaban limpias, sin embargo el hotel no respeta normas de distanciamiento y bioseguridad . El desayuno es un desorden total piden turno y no los cumplen. El desayuno muy mal presentado jugos del día anterior, huevos sin sabor algunos, leche cortada y así por el estilo todo. El parqueadero es en un sitio que tienen como depósito de materiales , difícil parquear y hay que dejar las llaves ##### Elizabeth Stayed 2 nights in Feb 2021 ### 10/10 Excellent #### Linda Stefanny Feb 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### RECOMNDO AL 100% EL HOTEL CASTILLO RESORT DE SAN Todo estuvo supergenial, fue lo máximo. Castillo Resort es EL MEJOR HOTEL DE SANTANDER. ##### Linda Stefanny Stayed 1 night in Feb 2021 ### 10/10 Excellent #### Yeison Jul 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel mala aplicación hoteles.com Muy bien el sitio el único inconveniente fue con la aplicación de hoteles. los precios diferentes a los del hotel no permiten cancelación sino hasta dos días antes muy mal servicio por parte de la aplicación. El hotel si es muy hermoso con una excelente atención y comida. ##### Yeison Stayed 1 night in Jul 2019 ### 6/10 Okay #### JAIRO ESTEBAN Jun 17, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Demasiado regular. Un hotel bien pensando pero se quedó en los planes. Con un poco más de atención a los detalles sería algo mejor. Muy poco por el precio que se paga. El gancho es que es para niños. Le falta para poder ser recomendado como algo medianamente bueno. No recomiendo. ##### JAIRO ESTEBAN Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Jhon F Apr 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Todo muy bien (servicio, instalaciones, ubicación) ##### Jhon F Stayed 2 nights in Apr 2019 ### 4/10 Poor #### Verified traveller Apr 23, 2019 Disliked: Staff & service, property conditions & facilities La atencion en la recepcion es terrible. Llegamos a las 2 y nos dijeron que la habitacion la entregaban a las 3pm, nos llevaron a la habitacion y no estaba lista. sin embargo eran las 3:10pm y nos dijeron que a partir de las 3 ponian entregar mas que no tenian que hacerlo. Personal grosero ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Valentina Apr 4, 2024 ##### Valentina Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### ANDREA Jul 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ANDREA Stayed 2 nights in Jul 2022 ### 8/10 Good #### Laura May 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Laura Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Lisette xiomara Sep 22, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Lisette xiomara Stayed 1 night in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Hotels in Temiskaming Shores](https://www.expedia.ca/Temiskaming-Shores-Hotels.d6127362.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Ixtapa - Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-All-Inclusive-Hotel.0-0-d602954-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Santa Marta Marriott Resort Playa Dormida](https://www.expedia.ca/Santa-Marta-Hotels-Santa-Marta-Marriott-Resort-Playa-Dormida.h36287893.Hotel-Information) > > [Hotels with an Indoor Pool in Nanaimo](https://www.expedia.ca/Nanaimo-Hotels-Hotels-With-Indoor-Pool.0-0-d3908-tHotelswithIndoorPool.Travel-Guide-Filter-Hotels) > > [Park Inn by Radisson, Makkah Al Naseem](https://www.expedia.ca/Mecca-Hotels-Park-Inn-By-Radisson.h17925230.Hotel-Information) > > [Grand Sirenis San Andres](https://www.expedia.ca/San-Andres-Hotels-Grand-Sirenis-San-Andres.h47010877.Hotel-Information) > > [Hotels in Watertown](https://www.expedia.ca/Watertown-Hotels.d417.Travel-Guide-Hotels) > > [Condo Rentals Siesta Key](https://www.expedia.ca/Siesta-Key-Condos.d6881-aaCondos.Travel-Guide-Accommodation) > > [Hotels in Ribeira](https://www.expedia.ca/Ribeira-Porto-Hotels.0-n6338401-0.Travel-Guide-Filter-Hotels) > > [Maldron Hotel Dublin Airport](https://www.expedia.ca/Dublin-Hotels-Maldron-Hotel-Dublin-Airport.h1331635.Hotel-Information) > > [H10 Catalunya Plaza Boutique Hotel](https://www.expedia.ca/Barcelona-Hotels-H10-Catalunya-Plaza-Boutique-Hotel.h521209.Hotel-Information) > > [Decameron Isleño - All Inclusive](https://www.expedia.ca/San-Andres-Hotels-Decameron-Isleno-All-Inclusive.h1071822.Hotel-Information) > > [Cabin Rentals Colorado](https://www.expedia.ca/Colorado-Cabins.d207-aaCabins.Travel-Guide-Accommodation) > > [Zuana Beach Resort](https://www.expedia.ca/Santa-Marta-Hotels-Zuana-Beach-Resort.h3885428.Hotel-Information) > > [Spa Hotels in Northwest Territories](https://www.expedia.ca/Destinations-In-Northwest-Territories-Spa-Hotel.0-0-d11172-tSpaHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Amman (AMM) to Montreal (YUL)](https://www.expedia.ca/lp/flights/amm/yul/amman-to-montreal) > > [Flights from St. John's (YYT) to Lisbon District (LIS)](https://www.expedia.ca/lp/flights/yyt/lis/st-johns-to-lisbon) > > [Flights from Detroit (DTW) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/dtw/pvr/detroit-to-puerto-vallarta) > > [Flights from Vancouver (YVR) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yvr/dxb/vancouver-to-dubai) > > [Flights from Abbotsford (YXX) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yxx/ord/abbotsford-to-chicago) > > [Flights from Lloydminster (YLL) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/yll/yxx/lloydminster-to-abbotsford) > > [Flights from Ottawa (YOW) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/yow/edi/ottawa-to-edinburgh) > > [Flights from Edmonton (YEG) to Bora Bora (BOB)](https://www.expedia.ca/lp/flights/yeg/bob/edmonton-to-bora-bora) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) ### Packages > [Tunis Vacations](https://www.expedia.ca/Tunis.d6025910.Destination-Travel-Guides) > > [St. Kitts Vacations](https://www.expedia.ca/St-Kitts.d602310.Destination-Travel-Guides) > > [Honolulu Vacations](https://www.expedia.ca/Honolulu.d1488.Destination-Travel-Guides) ### Vacation Rentals > [Paradise Island Vacation Rentals](https://www.expedia.ca/Paradise-Island-Vacation-Rentals.d2793.Travel-Guide-VacationRentals)