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Overview of Holiday Inn Bucaramanga Cacique

Photo gallery

3 bars/lounges, poolside bar
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, down comforters, minibar, in-room safe

Holiday Inn Bucaramanga Cacique

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCacique Shopping Mall7 min walk
    Popular LocationLa Flora Ecological Park11 min walk
    Popular LocationUniversity of Santander10 min drive
    AirportBucaramanga (BGA-Palonegro Intl.)49 min drive

Choose dates to view prices

Deluxe Room, 2 Double Beds, Non Smoking

4/5 guest room rating
  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (Feature)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 316 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

5/5 guest room rating
  • 316 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

5/5 guest room rating
  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 324 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room

4.8/5 guest room rating
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

5/5 guest room rating
  • 436 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

No guest room rating
  • 324 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Bucaramanga

Located in Bucaramanga, Holiday Inn Bucaramanga Cacique is connected to a shopping center. Holy Family Cathedral and Custodio Garcia Rovira Cultural House are local landmarks, and the area's natural beauty can be seen at La Flora Ecological Park and Las Palmas Park. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Cacique Shopping Mall - 7 min walk
  • La Flora Ecological Park - 11 min walk
  • Acropolis Shopping Mall - 5 min drive
  • University of Santander - 10 min drive
  • Cabecera Shopping Mall - 16 min drive

Getting around

  • AirportBucaramanga (BGA-Palonegro Intl.) - 49 min drive

Restaurants

  • 1622 Restaurant — 1 min walk
  • Restaurante La Puerta Del Sol — 12 min walk
  • Battuto Soffritto e Trito — 18 min walk
  • Casalins — 18 min walk
  • Zona Argentina Tango — 19 min walk
View in a map

About this property

Holiday Inn Bucaramanga Cacique

Central hotel connected to a shopping center in Bucaramanga with free valet parking
This hotel features a restaurant, an indoor pool, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar. All 190 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For entertainment, TVs come with cable channels, and guests can also appreciate comforts like premium bedding and pillow menus.
Holiday Inn Bucaramanga Cacique offers 190 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking is wheelchair accessible
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10:30 AM: COP 34000 for adults and COP 20800 for children
  • 1 restaurant and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Art supplies
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Children's toys
  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (4176 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: COP 34000 for adults and COP 20800 for children (approximately)
  • Airport shuttle fee: COP 39000 per vehicle (one-way)
  • Airport shuttle fee per child: COP 39000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel
Holiday Bucaramanga Cacique
Holiday Inn Bucaramanga Cacique Hotel
Holiday Inn Bucaramanga Cacique Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel Bucaramanga

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Bucaramanga Cacique and receive a full refund?
Yes, Holiday Inn Bucaramanga Cacique offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Bucaramanga Cacique cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Bucaramanga Cacique?
As of Jan 25, 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Bucaramanga Cacique on Feb 6, 2021 start from CA $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Bucaramanga Cacique have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
Is Holiday Inn Bucaramanga Cacique pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Bucaramanga Cacique?
Self parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Holiday Inn Bucaramanga Cacique?
Check-in is from 3:00 PM - 4:00 AM.
What time is check-out at Holiday Inn Bucaramanga Cacique?
Check-out is at 1 PM.
Does Holiday Inn Bucaramanga Cacique provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 39000 per vehicle applies.
Where is Holiday Inn Bucaramanga Cacique located?
Located in the heart of Bucaramanga, this hotel is within a 15-minute walk of Cacique Shopping Mall and La Flora Ecological Park. University of Santander and Cabecera Shopping Mall are also within 2 mi (3 km).
4.6
Wonderful
Rating 5 - Excellent. 275 out of 386 reviews
5 - Excellent 71%
Rating 4 - Good. 82 out of 386 reviews
4 - Good 21%
Rating 3 - Okay. 18 out of 386 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 386 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 386 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool has amazing view, reception staff incredibly friendly and helpful
Stayed 6 nights in Jan 2021

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is amazing. Easy access to the mall.. Great service
Stayed 2 nights in Dec 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not clean the room every day because of the covid-19 care
Stayed 6 nights in Dec 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to be an guest at this hotel. Great experience!! The staff goes above and beyond for their guest! The Holiday is my 2nd home while in Colombia!
Stayed 26 nights in Sep 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Sad face IconDisliked: Cleanliness
not cleaning room every day.
Hotel does not change the towels nor clean your room everyday. Gym is closed (even though the pool is open) everyday). I call asking for cleaning the room and they do not have any employee for doing that except every other day. I requested new towels... that was the only way you can get towels everyday. Good location and good breakfast.
Stayed 2 nights in Oct 2020

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