Lobby

Reviews of Two Sunsets Hotel

2 out of 5
Two Sunsets Hotel
50 N Main St, Panguitch, UT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 251 reviews" "
Rating 8 - Good. 56 out of 251 reviews" "
Rating 6 - Okay. 12 out of 251 reviews" "
Rating 4 - Poor. 6 out of 251 reviews" "
Rating 2 - Terrible. 2 out of 251 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was affordable, had comfortable rooms, and the staff was helpful. While it didn't have any extras like breakfast or a pool, it did have rooms big enough for a family of 5 without having to book two rooms, which can be hard to come by. We enjoyed our stay here.
Stayed 2 nights in Oct 2023

8/10 Good

Yicong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good location of the small tourism town. The hotel don’t have much service since I visited during Christmas holiday. But the facility is absolutely clean. They have indoor garage, that is a big plus
Stayed 1 night in Dec 2023

8/10 Good

John

Stayed 1 night in Dec 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, beds were comfortable, room was clean, and the front desk staff was so nice and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Sanjay

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. We reached on Thanksgiving evening. All dinning places are closed. The host was so generous to offer food for dinner. We loved it. I would say, they have the best hospitality in town. Rooms are clean and spacious. Don’t miss the breakfast at the Flying Goat Restaurant just opposite to the hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great bedding - very cozy! Lori at check in was wonderful, she was friendly - and even helped us with an upgrade!
Stayed 1 night in Nov 2023

10/10 Excellent

Sibo

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean. The owner is welcoming and very nice.
Stayed 2 nights in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Erick

Stayed 1 night in Oct 2023

4/10 Poor

kim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was renovated but still looked pretty dingy. The "receptionist" was a kid who was barely there. From 8:30pm to 11am there was nobody staffing the "hotel". The only way to contact someone was via text. We booked and paid for two night. We slept so terribly the first night that we asked via text if we could cancel our second night. She said that wouldn't be a problem. Just drop the keys in the box. After we checked out, a different "receptionist" told us we couldn't be reimbursed for the cancelled second night. We would never stay there again.
Stayed 2 nights in Oct 2023
Response from Loriann ~ The Two Sunsets Hotel on Oct 30, 2023
We were truly disheartened to learn of your recent experience at our hotel, which seems to have fallen short of your expectations. At The Two Sunsets Hotel we pride ourselves on providing pristine accommodations and unparalleled comfort, a sentiment echoed by numerous guests in their glowing reviews following our renovation. We were surprised to hear your feedback regarding the perceived condition of our hotel and the comfort of our beds, especially given the high volume of positive comments we have received about the cleanliness and coziness of our rooms. Furthermore, we have had numerous inquiries from guests interested in purchasing our luxury mattresses for their personal use, a testament to their quality and comfort. Nonetheless, we are saddened to know that your night was less than restful.We were truly disheartened to learn of your recent experience at our hotel, which seems to have fallen short of your expectations. At The Two Sunsets Hotel we pride ourselves on providing pristine accommodations and unparalleled comfort, a sentiment echoed by numerous guests in their glowing reviews following our renovation. We were surprised to hear your feedback regarding the perceived condition of our hotel and the comfort of our beds, especially given the high volume of positive comments we have received about the cleanliness and coziness of our rooms. Furthermore, we have had numerous inquiries from guests interested in purchasing our luxury mattresses for their personal use, a testament to their quality and comfort. Nonetheless, we are saddened to know that your night was less than restful.Regarding our front desk hours, as a boutique hotel, we have chosen to focus our staffing during peak check-in times to provide a personalized and attentive service to all arriving guests. We do, however, request that guests inform us of any anticipated arrivals outside of these hours so that we can make the necessary arrangements to accommodate them. Please rest assured that our management team is always just a phone call away and resides in close proximity to the hotel, ready to assist with any needs that may arise, regardless of the hour. We would also like to extend our sincerest apologies for any confusion that occurred with regard to the reimbursement process. When bookings and payments are made through third-party platforms such as Expedia, any refunds or reimbursements must be processed through them directly. However, for bookings made directly with our hotel or selected pay-at-hotel options on Expedia, we have greater flexibility and are more than happy to assist with any reimbursement queries.Please understand that as a small establishment, our cancellation policies are put in place to mitigate the impact of last-minute cancellations, which can be particularly challenging for us to recover from.Once again, we extend our sincerest apologies.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again if I was in the area. It's a great super clean boutique hotel with all modern fixtures and conveniences.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Friendly, clean and comfortable stay. Would stay there the next time back in town.
Stayed 1 night in Oct 2023

10/10 Excellent

Aliza

Renovated
Renovated and clean. Would stay again, but would request room on the backside 2nd floor to avoid traffic noise.
Stayed 2 nights in Oct 2023

10/10 Excellent

Francisco

Stayed 1 night in Oct 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel so cute
This boutique hotel is so adorable and high end. It has been recently remodeled and is lovely. The king beds were so comfortable. I also really liked the Keurig and mini fridge. The fans and air conditioning work great and kept us comfortable. I would definitely recommend this place and would come back here.
Stayed 1 night in Oct 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Akira, San Clemente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property, under new ownership, is probably one of the better ones in Panguitch. It's right on Main Street within a block of several restaurants and shops. It's about a 30-minute drive to the entrance of Bryce Canyon National Park. The room we had was cozy but well-appointed, with a mini-fridge and a Keurig machine. The room did not have a desk. The property has a number of EV charging stations. The manager was super nice and made sure we had everything we needed. We would definitely stay there again if we're ever in town again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Hotel on the main street, great restaurant options on the same block. Renovated and clean rooms. Covered parking available on-site.
Stayed 1 night in Oct 2023

10/10 Excellent

Rafael

Travelled with partner
I was surprised as to how clean this place was and the friendliness of the personnel. It was quiet and we fell secured. I would stay here again if ever in the area. Thank you so much and keep it up!
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute old style hotel. Nicely updated. Big room and good TV/fridge/coffee etc. Right on Main Street in Panguitch. Cool little walkable downtown with a grocery and plenty of shops and restaurants. No big lobby or fancy amenities but a very clean comfortable and unique room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was spartan but very nice. Everything worked as it should. It was clean and the bed was comfortable. The check in went smoothly and the clerk was friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, comfortable
We had a fantastic stay here. Nicely renovated, clean, ample parking, and very friendly staff. Wouldn’t think twice about staying here again. Thanks!
Stayed 1 night in Oct 2023

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly unique room. We had 3 queen beds in one large room. We were only spending one night, got in late, left early. It was PERFECT! Laura at the motel was very accommodating! We really liked the room, and the motel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Spot Near Great Eats
Nice spot. Overall clean and comfortable. Great location next to fabulous restaurants.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds, clean rooms.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and beds quiet and new !
Stayed 2 nights in Oct 2023

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The rooms are clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Liked: Amenities
We stayed 5 nights. The room had been completely remodeled. There was a small fridge/freezer and parking was in a garage. It was in the middle of town. Our room being next to the street was a little noisy. It was a great place, good value and highly recommended.
Stayed 2 nights in Sep 2023

6/10 Okay

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of area to Bryce. Even though they have renovated a lot it still was an average hotel but clean and very nice front desk help.
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a renovated old hotel downtown. Very nice and comfortable. No breakfast but kuerig available in the room for coffee. Our room was upstairs with no elevator. A little diffficult with large luggage pieces but orher than that, we had a good experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Francis Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the family room which has 3 queen beds .
Stayed 1 night in Oct 2023

8/10 Good

candy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was unique as it was a renovated historic hotel. NO elevator. Nice size room, bathroom. Covered parking, IF you can get a space. Ice maker in parking area so easy refill for ice chest if needed. Biggest issue was the NO elevator. Very caring owners.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milsoms on tour
Just what we needed on our travels across Utah. Very nicely decorated, nice clean bathroom, comfortable and quiet bedroom. Would certainly use again. Thank you!
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Panguitch
Lovely hotel in a remodeled building in downtown Panguitch. Excellent service, and convenient to Bryce and Red Canyon
Stayed 2 nights in Oct 2023

8/10 Good

JIHYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeff

Loved this quaint town where people were very friendly and accommodating! The hotel was minimalist but extremely clean and comfortable! I would stay here again in a heartbeat!
Stayed 3 nights in Sep 2023

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay! Quiet, small hotel. About 20 minutes from Bryce. My only complaint is that our window faced the Main Street, so it was loud with all the trucks that passed. But not noticeable enough to keep me awake or anything like that.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was completely remodeled , clean, parking garage, staff very welcoming
Stayed 1 night in Sep 2023

10/10 Excellent

Rosella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laurie was very kind and accommodating with our check in. Our room was very quiet and the beds were super comfy, great to come back to after a long hike in Bryce Canyon. We will be back on our next visit to the area. Thanks, again!
Stayed 2 nights in Sep 2023

8/10 Good

Paulus

Travelled with group
Liked: Cleanliness, staff & service
The front desk staff leaves at 9pm. They do have a telephone that you can call in case you need them.
Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Travelled with family
Remodeled old hotel looks fantastic. Everyone should stay here .
Stayed 1 night in Sep 2023

6/10 Okay

Annette

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice condition for an older property. Room was updated and very nice. Much better than expected. They do not have breakfast but there are options nearby.
Stayed 1 night in Sep 2023

10/10 Excellent

Emmanine, Park View

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Looked newly remodeled. Nice interior/covered parking just outside the front door of the hotel. Restaurants and 1 screen movie theatre within walking distance (less than a block).

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
The room was small but very clean. Front desk was friendly. There is a diner for breakfast across the street and it’s not too far from Bryce. The problem was there was a loud piercing noise that kept going off throughout the night waking us up several times. We couldn’t figure out where it was coming from, but we woke up exhausted.
Stayed 1 night in Sep 2023

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very modern, everything you need in the area. And very, very quiet!
Stayed 1 night in Sep 2023

8/10 Good

Jace

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean and new. Only one small window in the room.
Stayed 2 nights in Sep 2023