Overview of Pillows City Hotel Brussels Centre

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Guest reviews

4.3/5 Excellent
983 reviews
Guests rated this property 4.4/5 for cleanliness.


  • Free WiFi
  • Air Conditioning
  • Gym
  • Breakfast Available



Popular LocationSquare Brussels Meeting Centre5 min walk
Popular LocationGaleries Royales Saint-Hubert6 min walk
RestaurantBrussels Beer Project4 min drive
AirportBrussels (BRU-Brussels - National)34 min drive

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  • Suite

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
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  • Luxury Room

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 2
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  • Grand Luxury Room

    Room amenities

    • 212 sq ft
    • City view
    • Sleeps 2
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  • Family Room

    Room amenities

    • 484 sq ft
    • Sleeps 4
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About this area


Located in Brussels's Upper Town neighbourhood, Pillows City Hotel Brussels Centre is in the city centre. Royal Museums of Fine Arts of Belgium and Belgian Comic Strip Center are cultural highlights, and some of the area's notable landmarks include La Grand Place and Manneken Pis Statue. Consider Forest National for a night out, and don't miss Mini-Europe, a top local attraction. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Brussels Park - 4 min walk
  • Square Brussels Meeting Centre - 5 min walk
  • Galeries Royales Saint-Hubert - 6 min walk
  • Mont des Arts - 6 min walk
  • Belgian Comic Strip Center - 7 min walk

Getting around

  • Central Station - 3 min walk
  • Parc Station - 4 min walk
  • Brussels (BRU-Brussels - National) - 34 min drive


  • Brussels Beer Project - 4 min drive

About this property

Pillows City Hotel Brussels Centre

4-star Brussels hotel in Upper Town, walk to La Grand Place
A 24-hour fitness centre, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. All 70 rooms provide wireless Internet access (surcharge), minibars and LCD TVs. Other amenities available to guests include room service (during limited hours), rainfall showerheads and espresso makers.
Pillows City Hotel Brussels Centre offers 70 forms of accommodation with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.

Property amenities


Available in all rooms: WiFi (EUR 0 per stay)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 25 per night
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 22 for adults and EUR 12.50 for children
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service
Laundry facilities


Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

2 meeting rooms


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)


Smoke-free property

Room amenities


Climate control (air conditioning)
Climate control (heating)


Free toiletries
Rainfall showerhead



Food and drink

Champagne service
Espresso maker


Iron/ironing board (on request)



Check-in between 3:00 PM and midnight
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 12.50 for children (approximately)
  • Fee for in-room wireless Internet: EUR 0 per stay (rates may vary)
  • Self-parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

We should mention

Parking height restrictions apply

Property is also known as

Sandton Brussels Centre Hotel

Frequently asked questions

Can I cancel my reservation for free at Pillows City Hotel Brussels Centre and receive a full refund?
Yes, Pillows City Hotel Brussels Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Pillows City Hotel Brussels Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pillows City Hotel Brussels Centre?
As of Jun 3, 2020, prices found for a 1-night stay for 2 adults at Pillows City Hotel Brussels Centre on Jul 2, 2020 start from CA $154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for EUR 25 per night.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this hotel located?
Located in Upper Town, this boutique hotel is within a 5-minute walk of Cathedral of St. Michael and Brussels Park. La Grand Place and Royal Museums of Fine Arts of Belgium are also within 10 minutes. Parc Station and Central Station are within a 5-minute walk.

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a short stay with lots planned, both in and out of Brussels, so we needed to be close to transportation to save time. The location was excellent—super close to the train, the subway, and a taxi stand, and easy walking distance to wonderful restaurants, grocery store, and the city center. Usually we avoid hotels close to a train station, as they are often seedy areas, but this was not the case here. The area was clean, safe, and viable. The hotel, too, was very clean and the staff were fantastic—helpful, friendly, and engaging. We arrived early to drop off our bags, but they were able to get us into a different room before check in, which we were not expecting. On our last day, we came down too early for breakfast service, but we were welcomed to help ourselves to coffee and what had already been set out. The hotel itself is contemporary and bills itself as a business hotel. There is a nice seating area and large, attractive conference table that would be conducive to work. We prefer more historic, charming places, but we would stay here again without question. I would also seek out the hotels in the charming category run by the Pillows brand, as I found this hotel to be exceptionally well

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely clean room, comfortable beds, friendly and helpful staff, great breakfast!

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel in a good location. Nice and clean and staff were friendly.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, not far from Central station. Room was very clean, staff was very friendly.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019