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Overview of Best Western City Centre

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In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi

Best Western City Centre

3 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBelgian Comic Strip Center9 min walk
    Popular LocationBrussels Park14 min walk
    Popular LocationLa Grand Place18 min walk
    AirportBrussels (BRU-Brussels - National)28 min drive

Choose dates to view prices

Standard Room, 1 Queen Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Twin Bed, Non Smoking

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 3 Twin Beds, Non Smoking

  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds

About this area

Brussels

Located in Brussels's Lower Town neighborhood, Best Western City Centre is in the city center and near a metro station. La Grand Place and Royal Palace of Brussels are notable landmarks, and the area's natural beauty can be seen at Brussels Park and Mont des Arts. Consider Forest National for a night out, and don't miss Mini-Europe, a top local attraction. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Place Charles Rogier - 5 min walk
  • Belgian Comic Strip Center - 9 min walk
  • Cathedral of St. Michael - 13 min walk
  • Brussels Park - 14 min walk
  • La Grand Place - 18 min walk

Getting around

  • Brussels-Congress Station - 6 min walk
  • Gillon Tram Stop - 6 min walk
  • Brussels Airport (BRU) - 28 min drive

Restaurants

  • Café Bota — 4 min walk
  • La Focaccia Pazza — 5 min walk
  • Le Chambord — 5 min walk
  • Il Convivio — 5 min walk
  • Pommodoro — 6 min walk

About this property

Best Western City Centre

3-star Brussels hotel in Lower Town, walk to Belgian Comic Strip Center
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. All rooms are soundproofed and offer free WiFi and hair dryers. TVs, coffee makers, and safes are among the other amenities available to guests.
Best Western City Centre offers 69 accommodations with safes and coffee/tea makers. This Brussels hotel provides complimentary wireless Internet access. Bathrooms include bathtubs and hair dryers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 per person
  • 1 bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French

Business services

  • Coworking space

More

  • Renovated entire property - December 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub
  • Hair dryer
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Best Western City Centre Brussels
Best Western City Centre Hotel Brussels
Best Western City Centre
BEST WESTERN City Centre Brussels, Belgium
Best Western City Centre Hotel Saint-Josse-Ten-Noode
Best Western City Centre Hotel
Best Western City Centre Hotel
Best Western City Centre Brussels
Best Western City Centre Hotel Brussels

Frequently asked questions

Can I cancel my reservation for free at Best Western City Centre and receive a full refund?
Yes, Best Western City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western City Centre cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western City Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western City Centre?
Self parking is available for a fee.
What time is check-in at Best Western City Centre?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Best Western City Centre?
Check-out is at 11:00 AM.
Where is Best Western City Centre located?
Located in Lower Town, this hotel is within a 10-minute walk of Le Botanique and Belgian Comic Strip Center. La Grand Place and Manneken Pis Statue are also within 1 mi (2 km). Gillon Tram Stop is 6 minutes by foot and Botanique-Kruidtuin Station is 7 minutes.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 73 out of 450 reviews
5 - Excellent 16%
Rating 4 - Good. 181 out of 450 reviews
4 - Good 40%
Rating 3 - Okay. 119 out of 450 reviews
3 - Okay 26%
Rating 2 - Poor. 56 out of 450 reviews
2 - Poor 12%
Rating 1 - Terrible. 21 out of 450 reviews
1 - Terrible 5%

3.7/5

Cleanliness

3.6/5

Staff & service

3.2/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Stayed 2 nights in Mar 2020

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it wasnt clean, bathroom was a mess and they didnt want to change rooms.
Stayed 1 night in Mar 2020

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is not that far from the centre (Bruxelles is quite small), however the area is very unsafe and looks neglected. The view from the window of our room is frightening (picture attached). At first sight, the room looked nice and tidy but as we went into the bathroom we found hair in the bathtub as well as inside the bed. However this wasn’t the worst part. In fact, there was no duvet on the bed and since we are in February we called the reception asking to get one for the night. The receptionist was quite rude and started raising his voice, saying that we didn’t need one because we already had the white blanket and the heating and that he wasn’t even sure they had any extra covers in the hotel. Only when we insisted for long time he then said he was gonna “see what he could do”. He then came back a bit later with two covers that looked incredibly dusty with some old hair on it. Disgusting. The only pro of this hotel is the breakfast - great range of options both savoury and sweet.
Stayed 2 nights in Feb 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and kind. The newly renovated side is where I had a room which was great so not sure how the older part looks.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet hotel away from town
Stayed 3 nights in Feb 2020

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