Exterior

Reviews of Boarders Inn & Suites by Cobblestone Hotels - Brush

3 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 160 out of 593 reviews" "
Rating 8 - Good. 211 out of 593 reviews" "
Rating 6 - Okay. 112 out of 593 reviews" "
Rating 4 - Poor. 66 out of 593 reviews" "
Rating 2 - Terrible. 44 out of 593 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but clean and welcoming . I would definitely recommend this morel for anyone traveling through !!
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Thank you for taking the time to leave a wonderful review. It is greatly appreciated and we hope you stay with us again in the future!

6/10 Okay

Stephanie

...
Stayed 1 night in Dec 2023
Response from Boarders on Jan 21, 2024
Thank you for taking the time to leave a review.

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Hotel is under construction and building materials are laying on ground along sidewalk. In our bathroom the toilet paper is mounted in such an inconvenient location it might just as well be mounted on the ceiling.
Stayed 1 night in Jan 2024
Response from Boarders on Jan 9, 2024
Thank you for taking the time to leave a review. Such things as this are very helpful for up coming renovations.

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2023
Response from Boarders on Jan 21, 2024
Thank you for your review.

8/10 Good

Jsuzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Old fashion, needs some paint n bigger toilets for use
Stayed 1 night in Nov 2023
Response from Boarders on Dec 7, 2023
Thank you for taking the time to leave a review. Every revue counts.

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The outside looks lovely, and they were working on it, but the inside needs help. The room seemed clean, but the bathroom needed some major updates. The toilet was like a rocking horse and the bathroom shower had broken parts and a shower head with great pressure even with being caked in calcium build up.
Stayed 1 night in Nov 2023
Response from Boarders on Nov 18, 2023
Thank you for taking the time to leave us a review. Every review helps to make improvement where it is needed.

2/10 Terrible

Steven, redlands

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow Property was a mess and appeared deserted Room was poorly designed Room had a bad odor Included breakfast had all hot items gone by 7am and very limited Unappetizing food presentation
Stayed 1 night in Nov 2023
Response from Boarders on Nov 16, 2023
Thank you for taking the time to leave a review. Sorry your stay was not as good as you wanted we are in our slow season and in the middle of remodeling the outside.

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Boarders on Nov 8, 2023
Thank you for taking the time to leave a review. It is greatly appreciated.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here
There was small hair all over the toilet. And other stuff not identifiable... hair in the bed, had to change rooms. Attitude from front desk when asked for a different room was not necessary. Curtains don't cover the entire window. Old ac units, mirrors on the wall. Literally a 10×6 wall of mirrors for a head board. If you turn the light on it had a fan sounds over the bed.
Stayed 1 night in Nov 2023
Response from Boarders on Nov 6, 2023
Thank you for taking the time to leave a review.

6/10 Okay

Justin

Stayed 1 night in Nov 2023
Response from Boarders on Nov 6, 2023
Thank you for your review.

6/10 Okay

Michael

Business traveller
The bathroom was old and not very welcoming. It appeared to be clean.
Stayed 1 night in Sep 2023
Response from Boarders on Sep 25, 2023
Thank you for taking the time to leave us a review.

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from Boarders on Oct 15, 2023
Thank you for the review. Every review counts and is appreciated.

6/10 Okay

Tony

Stayed 1 night in Sep 2023
Response from Boarders on Oct 15, 2023
Thank you for your review. Every review matters to us.

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable. Great night's sleep.
Stayed 1 night in Sep 2023
Response from Boarders on Sep 18, 2023
Thank you for taking the time to leave a review. We are glad you enjoyed your stay and hope you stay again in the future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Wide awake
The room was very clean and smelled fresh and amazing! Very comfortable bed and amenities nice. The pillows are all the same and very hard and big, couldn’t get comfortable, the mini fridge motor is very loud and once awake couldn’t get back to sleep.
Stayed 1 night in Sep 2023
Response from Boarders on Sep 14, 2023
Thank you for taking the time to leave a review. Every review counts. We are glad to hear your room was clean. The other issues will be addressed to ensure better stays in the future.

2/10 Terrible

Justin

Stayed 1 night in Aug 2023
Response from Boarders on Aug 31, 2023
Thank you for taking the time to leave a review.

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Boarders on Aug 21, 2023
Thank you for taking the time to leave a review.

8/10 Good

Alex

Liked: Cleanliness, staff & service
The staff were very kind! It was quiet and quaint. It looked like they were possibly doing renovations as there was a lot unfinished in the room and the smell wasn't the most pleasant, but nothing too terrible.
Stayed 3 nights in Aug 2023
Response from Boarders on Aug 15, 2023
Thank you for taking the time to leave us a review. Every review counts to help us improve where improvement is needed.

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what we expected for Borders. I marked excellent on property, but they had a terrible hail storm a month earlier and were waiting for repairs. Temporary window coverings were very neat and clean looking where the hail had broken windows, so somebody worked very hard. The breakfast could have had more choices, however.
Stayed 1 night in Aug 2023
Response from Boarders on Aug 10, 2023
Thank you for leaving a review. We appreciate it very much. Every review counts to ensure a better stay for the future.

4/10 Poor

Anita, Albuquerque

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was very hard , It killed my back. the room was small and smelled. Breakfast was wiped out by 9. The staff was great though.
Stayed 1 night in Aug 2023
Response from Boarders on Aug 10, 2023
Thank you for taking the time to leave a review. We appreciate it very much. I will look into these issues to ensure a better stay for future guest.

6/10 Okay

Elvia

Liked: Staff & service
Terrible smell on the room,rusty the Kleenex holder inside the bathroom,bed was cownffterball I sleep so good
Stayed 1 night in Aug 2023
Response from Boarders on Aug 4, 2023
Thank you for taking the time to leave a review. All reviews are very important to us to help improve future stays.

6/10 Okay

Michele

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, old bedding, stained towels, limited breakfast, slow check in.
Stayed 1 night in Jul 2023
Response from Boarders on Jul 27, 2023
Thank you for taking the time to leave a review with your observations. We value everyone's feed back to help improve where improvements are needed.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good and the front desk clerk was extremely helpful.
Stayed 1 night in Jul 2023
Response from Boarders on Jul 24, 2023
Thank you for staying with us and leaving a review. Glad our staff was helpful and we hope you stay with us again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Boarders on Jul 24, 2023
Thank you for staying with us and leaving a review. We hope to see you again in the future.

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean facility.
Stayed 1 night in Jul 2023
Response from Boarders on Jul 24, 2023
Thank you for staying with us and leaving a review. We hope you stay with us again.

10/10 Excellent

Jerry

Stayed 1 night in Jul 2023
Response from Boarders on Aug 10, 2023
Thank you for leaving a review. We appreciate it very much.

8/10 Good

Mark

Liked: Staff & service
Stayed 2 nights in Jul 2023
Response from Boarders on Jul 24, 2023
Thank you for staying with us and leaving a review. It is greatly appreciated.

10/10 Excellent

Marcel

Stayed 1 night in Jul 2023
Response from Boarders on Aug 10, 2023
Thank you for taking the time to leave us a review. It is much appreciated.

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Boarders on Jul 19, 2023
Thank you for taking the time to leave us a review. Every review counts!

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Boarders on Jul 19, 2023
Thank you for taking the time to leave us a review. It is much appreciated.

10/10 Excellent

Kurt

Stayed 1 night in Jul 2023
Response from Boarders on Aug 5, 2023
Thank you for taking the time to leave a review. It is much appreciated.

8/10 Good

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and professional. The room was clean. The stay went well
Stayed 1 night in Jul 2023
Response from Boarders on Jul 14, 2023
We are glad you enjoyed your stay and our staff was professional. We hope to have you stay with us again.

8/10 Good

Brian

Stayed 2 nights in Jul 2023
Response from Boarders on Jul 11, 2023
Thank you for taking the time to leave a review. We hope you stay with us again.

6/10 Okay

Steve

Stayed 1 night in Jul 2023
Response from Boarders on Jul 11, 2023
Thank you for taking the time to leave areview.

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with friendly staff . A pleasant surprise .
Stayed 1 night in Jul 2023
Response from Boarders on Jul 8, 2023
Thank you for taking the time to leave a review. We are glad you enjoyed your stay. We hope you stay with us again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was run down. Beds were uncomfortable, AC did not work well. Lots of extension cords used.
Stayed 1 night in Jul 2023
Response from Boarders on Jul 4, 2023
Thank you for taking the time to leave a review. All reviews are important to make changes for future guest.

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The hotel is very clean.There was a good hot shower with plenty of water pressure
Stayed 1 night in Jul 2023
Response from Boarders on Jul 4, 2023
We are glad you enjoyed your stay and took the time to leave a review. We look forward to having you stay with us again.

8/10 Good

Susan

Stayed 1 night in Jun 2023
Response from Boarders on Jul 24, 2023
Thank you for staying with us and leaving a review.

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service
No elevator
Only bad thing is the building is two stories and there is no elevator. I wish it list that In review. When you have trouble walking stairs it would be nice to know be you book the hotel. First floor was not available
Stayed 1 night in Jun 2023
Response from Boarders on Jun 27, 2023
Thank you for taking the time to leave a review. I will look into see how we can mention we do not have an elevator in our advertisements.

8/10 Good

LeAnn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
For the price it was ok, found hair on the bathroom floor that wasnt ours and the shower head connection sprayed water everywhere.
Stayed 1 night in Jun 2023
Response from Boarders on Jun 27, 2023
Thank you for taking the time to leave a review. I will look into getting that fixed an talk with staff about the importance of checking the cleanliness of rooms.

10/10 Excellent

Cristine

Travelled with family
Liked: Staff & service
Not bad for a cheap place to stay. However all rooms had a wall of two mirror looking glass behind the beds. My teenage son even said “mom that is creepy”.
Stayed 1 night in Jun 2023
Response from Boarders on Jun 27, 2023
Thank you for the review. We are always looking for guest opinions to better the stay of future guest.

10/10 Excellent

Lottie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Boarders on Jun 27, 2023
Thank you for staying with us. We hope you stay again.

10/10 Excellent

angela

Liked: Property conditions & facilities, room comfort
great hotel for the $
a very nice and quiet hotel. rooms are a little dated but they were extremely clean and the room was clean. several fast food eating options close by. overall a great hotel for the $. will stay again if we are in the area.
Stayed 1 night in Jun 2023
Response from Boarders on Jun 20, 2023
Thank you for the wonderful review. We look forward to you staying with us again.

10/10 Excellent

John

Liked: Cleanliness, staff & service
Handy
Stayed 3 nights in Jun 2023
Response from Boarders on Jun 13, 2023
Thank you for taking the time to leave a review. We greatly appreciate it. Hope you stay with us again in the future.

10/10 Excellent

LeighAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Boarders on Jun 7, 2023
Thank you for taking the time to leave a review. we appropriate every one.

4/10 Poor

Taylor

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor quality
Stayed 1 night in May 2023
Response from Boarders on Jun 4, 2023
Thank you for taking the time to leave a review.

4/10 Poor

Leah

Stayed 1 night in May 2023
Response from Boarders on Jun 24, 2023
Thank you for taking the time out of your day to leave a review.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were driving across country to visit family and had driven far enough and decided to stop for the evening. As always, I check the reviews on Expedia and base my decisions on the reviews. Unfortunately, sometimes people leave bad reviews because they simply don't like something or it doesn't meet their specific need. I did notice a number of those when checking for the room. The room was on the smaller side, but that was fine with me. All we were doing was looking for a place to spend the night. It was clean and the staff were excellent. In the morning, there was a light breakfast available. I would certainly recommend this property to anyone.
Stayed 1 night in Jun 2023
Response from Boarders on Jun 4, 2023
We hope you stay with us again. Thank you for taking the time to leave a review.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, clean and felt safe.
Stayed 1 night in May 2023
Response from Boarders on Jun 3, 2023
Thank you for taking the time out of your day to leave a review. We hope to have you stay with us again in the future.

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the counter when I checked in was awesome. I’m sorry I didn’t catch her name
Stayed 1 night in May 2023
Response from Boarders on May 29, 2023
Thank you for taking the time to leave a review. It is greatly appreciated. I'm glad our staff was awesome and we hope you stay with us again.