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Reviews of Hotel Jacobs

3 out of 5
Hotel Jacobs
Baliestraat 1, Bruges

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Everything perfect
Stayed 2 nights in Jul 2022

10/10 Excellent

Sarah

Stayed 2 nights in May 2022

6/10 Okay

Caroline

Travelled with partner
Liked: Staff & service
There’s was good and bad. The good - The staff were great, really helpful and friendly. The location was great, a short walk to main area and felt safe. The bad - Our small budget room, I won’t bang on about the size, as that’s what’s it’s described as but yes, really very small. The walls - paper thin, could hear everything! The bathroom - covered in mould, really off putting. We only stayed one night and this was a base for us, so no point kicking up a fuss there and then. Maybe better rooms are exactly that! The
Stayed 1 night in Apr 2022

8/10 Good

Rebekah

Stayed 1 night in Apr 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff
Stayed 3 nights in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inflexible service
We were not able to travel due to a covid emergency. The hotel was extremely inflexible and refused to allow us to rearrange our booking or allow us any leeway at a very distressing time. We are travelling in February, and will not be staying there. Not nice to know that if there is a problem they/Hotels.com will not be accommodating.
Stayed 2 nights in Dec 2021

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect oasis to stay in Bruges
The place is perfect! Quiet area, yet only 10 min walk to the central attractions of the city. Super comfortable rooms with facilities and view. Great shower, most comfy beds and THE best breakfast we have ever had anywhere"!!!! When back to Bruges again - will not look for any other place to stay! Perfect!!
Stayed 1 night in Oct 2021

8/10 Good

Edson

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No hay estacionamiento y el personal no te ayuda mucho, la propiedad vale la pena!!!
Stayed 1 night in Dec 2023

10/10 Excellent

CEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service
Five stars service, location and property quality
Stayed 1 night in Apr 2023

10/10 Excellent

Antoine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel,idéalement situé

8/10 Good

Patrick

Stayed 1 night in Nov 2022

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service
Das Personal war sehr nett.
Stayed 2 nights in Sep 2022

8/10 Good

Cécile

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Chambre beaucoup trop petite pour 2 personnes et odeur de moisi se dégageait de la toilette qui était d’ailleurs minime avec aucun rangement.
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

umut mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing in this hotel. Breakfast buffet was ample and delicious. Room and the bed was very clean and also comfortable with everything you would need, from complimentary tea to heater on the WC. Would recommend to everyone
Stayed 1 night in Dec 2021

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Jean Paul

Liked: Cleanliness, property conditions & facilities
chambre très petite
J'avais demandé le règlement des deux chambres le jour de notre arrivée , cela n'a pas été respecté le prélèvement sur le compte a été effectué 15 jours avant la date de notre arrivée !!!!
Stayed 1 night in Dec 2021

10/10 Excellent

Sven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi gerenoveerd, vriendelijke en behulpzame staff.
Stayed 1 night in Oct 2021
Response from Freddy on Oct 19, 2021
Hartelijk dank voor deze beoordeling, daar doen wij het immers voor.