Brookdale Pond

Room 267 that we stayed in was rather dirty. The bathroom was horribly cleaned. There were pubic and butt hairs on the edge of the toilet seat. Long black hairs were stuck to the walls of the shower and the curtain, and there was a used hotel soap that had been opened and left dry on the soap dish after a shower. There were hairs resembling beard stubble on the sink countertop. However, the floor seemed relatively clean, and the beds were well made. The comforter and pillowcases appeared clean and smelled fresh—neutral, without any fragrance but simply clean. The air conditioner used for heating was rather noisy, but that's still somewhat normal for this older type of unit. There was a 3/4-inch gap under the door of Room 267, letting in cold air from the December/January weather. The TV was almost non-functional. Most channels were defective, with significant image jumps and frequent picture interruptions. A continental breakfast was supposed to be included with our stay, but when we arrived at the breakfast area, we faced an abandoned dining room with nothing to eat. We were told that there was no longer a breakfast service and that the restaurant was closed, leaving no alternatives, unfortunately.

Notre séjour s'est bien déroulé. La chambre était spacieuse, propre et tranquille. Les matelas et la literie était récent et confortavle. Le check-in a été rapide et sime. On a apprécié la variété des choix pour le déjeuner inclus avec la chambre. On était 1 adulte et 2 enfants. On y reviendrait.