Spa
Check availability

Reviews of Comfort Inn Brockville

2.5 out of 5
Comfort Inn Brockville
7777 Kent Blvd, Brockville, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 986 reviews" "
Rating 8 - Good. 395 out of 986 reviews" "
Rating 6 - Okay. 90 out of 986 reviews" "
Rating 4 - Poor. 25 out of 986 reviews" "
Rating 2 - Terrible. 14 out of 986 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very handy to the highway, restaurants the solar eclipse sites. very safe and clean environment. Efiicient check-in and good friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Charissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! Top notch
Stayed 1 night in Apr 2024

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just missing a hot tub
Stayed 2 nights in Mar 2024

6/10 Okay

Megan

Travelled with family and small children, Business traveller
Nothing really awful, but also not the cleanest...
Stayed 1 night in Mar 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marylyn

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was it was quite busy due to March break apart from that it was a great stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Chantal

Stayed 1 night in Mar 2024

10/10 Excellent

Phaidra

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to enjoy the indoor swimming pool. Staff was very friendly!
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for business travel. Food choices available within a few minutes. Good breakfast in the morning. Will stay here again
Stayed 1 night in Mar 2024

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n quiet, nice breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Andreia

Liked: Staff & service, property conditions & facilities
Everything went fine. The team was very friendly. The pool clean and nice. We enjoyed our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Craig

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Need to up grade toilets to high boys. Very low and small to use.
Stayed 1 night in Feb 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Very little sound barriers, heard the door open and close all night as well as people talking in the hall
Stayed 1 night in Feb 2024

8/10 Good

Leanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night. Room was cozy and clean, breakfast was nicely set up.
Stayed 1 night in Feb 2024

10/10 Excellent

KelsiRae

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is absolutely amazing, wonderful and polite woman was there to greet me. She encouraged me to bring my dog through the front just so she could meet him! Very welcoming & pet friendly. & only a 15$ pet fee! Housekeeping is amazing, cutest little toilet paper hearts.
Stayed 1 night in Feb 2024

10/10 Excellent

Issa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly staff. I dont have any complaints about this place :)
Stayed 1 night in Feb 2024

10/10 Excellent

Brennan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the breakfast was great, highly recommend this hotel!
Stayed 2 nights in Feb 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So I really enjoyed my stay. The breakfast is good. The location is excellent. We used the pool. It was lots of fun. They even have cookies out and a water dispenser when you come in.
Stayed 1 night in Feb 2024

10/10 Excellent

Issa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff were very ncie
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy-Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, pool is nice and warm. Room is clean and the area is great. Hot breakfast on top of that. Definitely coming back.
Stayed 1 night in Feb 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was fantastic. Hotel is a little older but VERY clean!
Stayed 1 night in Feb 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here during a girls hockey tournament. They had a staff member recording girls in the pool, asking how old they were, where from, etc. Yes cops were called and took over 5 hours of statements by 6 officers - one being my grand daughter. Whats worse, a joke at $250 a ngt for a 2* run down shady hotel. You should be ashamed of yourselves! You heard EVERYTHING in hallway. Not even the slightest attempt to seal doors. Doors SLAMMING non stop until at least midnight. NEVER again using Choice hotel.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Had a pool and snall gym area. Excellent value and cost. I like the little extras... fruit water and popcorn, fridge/coffee/microwsve in the room. And breakfast was included. A good breakfast at that. We liked tge ease to travel and find, with lots of available parking.
Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Good place
Stayed 1 night in Jan 2024

10/10 Excellent

Trudy

Stayed 1 night in Jan 2024

8/10 Good

connie

Liked: Cleanliness, property conditions & facilities, room comfort
Do not stay for the breakfast
Good value, however we were told breakfast was served till 1030 by the young man who checked us in only to be told in the am it was only till 9. The woman cleaning up breakfast was annoyed, like arriving late was our fault and the food was crappy, so don't stay for breakfast-no juice-machine broken, eggs and sausage could not be eaten even bread was lousy
Stayed 1 night in Jan 2024

8/10 Good

Valerie Wai Yin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, nice hotel with kids. One downside was the concierge staff advised us a wrong breakfast time, so we came to the canteen almost late and missed out some food.
Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Personal touches like popcorn and cookies at checkin.
Stayed 1 night in Dec 2023

8/10 Good

Kathleen

Stayed 1 night in Dec 2023

8/10 Good

Thomas

Stayed 1 night in Dec 2023

10/10 Excellent

Jenny

Stayed 1 night in Dec 2023

4/10 Poor

Cheryl

Stayed 1 night in Dec 2023

10/10 Excellent

Bails

Business traveller
Stayed here for a few nights for work. Clean rooms. Great breakfast.
Stayed 7 nights in Nov 2023

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok but needs some repairs
The hallways smell like weed, the 2 alternate doors don't work so you have to enter the hotel by the main door. So if you park in the back you have to walk back to the front to get in. It is a very convenient location though so I almost always stay here.
Stayed 2 nights in Nov 2023

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities
Old timey popcorn and fresh lemonade in lobby, friendly staff, very good breakfast.
Stayed 1 night in Oct 2023

8/10 Good

Neil

Business traveller
Liked: Staff & service
Good breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean facility. Breakfast selection was just right. Would stay there again!
Stayed 2 nights in Oct 2023

4/10 Poor

Stephen

Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to all amenities. A little noisy due to the night traffic on the Hwy. #401 West; however not too bad. The staff went out of their way to help with anything I needed. For example, one staff member provided a warm housecoat when there was none in my room. As well, cookies and popcorn were provided in the evening for a seniors' group that was away for the day. Attention to detail and especially the hot breakfast in the morning was especially nice! Thank-you so much! Your kind and considerate staff were so very much appreciated!
Stayed 1 night in Oct 2023

8/10 Good

Saman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2023

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness
A convenient hotel
Stayed 1 night in Oct 2023