Ratings based on 2,144 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Clean Room Poor Location

Posted 1-Aug-2017
Pros: Staff were excellent
Location: Convenient for checking in with your parole officer as the offices are located next door.
Small room but clean with friendly helpful staff. Although close to Times Square the area is a little sketchy. Ear plugs supplied free with the room should be a clue. First night noise a problem from city noise. Noises within the hotel were a problem every night. Over priced for what we got.
5 out of 5
Recommended
for Couples
by A verified traveller from Towson, MD

Wonderful......

Posted 11-Jul-2017
Pros: It was clean
Cons: Breakfast
Location: Location is great the best.....
This was a great stay, Love the city and the hotel. The staff was very nice ... a must stay hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Jul-2017
Excellent- great location close to Times Square, MSG, and Penn Station. We enjoyed our stay. We would stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Jul-2017
Small but clean!!! Convenient location! Friendly staff!! Comfortable stay overall!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 5-Jul-2017
The stay was great. It's very close to the port authority so that is very convenient. The room was also very comfy. The only thing that I found in the morning which is not quite good is that some of the sidewalk of the street (not the hotel but the street that this hotel is on) was stinky and there were some homeless people .
3 out of 5
Recommended
for Everyone
by A verified traveller

Clean and friendly hotel

Posted 2-Jul-2017
The room was very clean. The staff was helpful. It's a stones throw from port authority and a few short blocks from Times Square and the theaters. A few minor issues which did not affect the quality of my stay personally: the bathroom door made an extremely loud screeching noise when closed all the way , the shower door opened inward so if you turn the shower on before getting in it's difficult to maneuver your way in, and finally there wasn't much variety for tv channels probably 20 channels in which at least 1/3 are sports channels. I understand this may not be important for most but it's an FYI
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Jul-2017
I love the location. Easy access to eating, drinking, shopping and traveling. Hotel staff were nice and patient. Great night view with height. Only missing point is we do not have fridge and microwave oven in the room, which I expected should be a must for Four Points hotels.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los angeles

Great hotel

Posted 5-Jun-2017
Very nice and clean room. Walking distance to time square, subway, restaurants, attractions.
Comment from Hotel Management
6-Jun-2017 by Derek S, Hotel Management
Thanks for the great review!
5 out of 5
Recommended
for Everyone
by A verified traveller from South Florida

Great hotel, great staff!

Posted 2-Jun-2017
Pros: The staff, location, and room cleanliness!
Cons: Nothing worth mentioning.
Location: The location was perfect for us! It was just steps away from the subway! We came to see a show and many of the theaters were within walking distance!
My review is limited as I only stayed at this hotel for one night. However, in that short time, I was incredibly impressed by the hotel staff. My friend and I flew into the city early. A room wasn't available yet to allow for an early check-in but the staff offered to hold our luggage. We were so grateful! The last thing anyone wants is to roam the city with your luggage in tow. When it was time to finally check-in, we met Jonathan - who I believe is the assistant front desk manager. Jonathan was so accommodating and friendly! Without asking, he gave us a room with two beds and a better view. The room was clean and modern. The beds were comfortable. I had such an amazing stay, I would definitely come back again!
Comment from Hotel Management
6-Jun-2017 by Derek S, Hotel Management
Thanks for the great review, Charm! We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to Time Square

Posted 19-May-2017
Friendly staff and good location Room relatively clean Restaurant not open or serving when we inquired.
Comment from Hotel Management
23-May-2017 by Front Desk, Hotel Management
We are happy to hear that you enjoyed our staff and location! See you again soon.