Title: Mercure Bristol Brigstow Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Bristol Brigstow Hotel A stylish urban retreat where travelers enjoy elegant dining before stepping out to explore Bristol's vibrant city life just beyond the door ## Photo gallery for Mercure Bristol Brigstow Hotel ![Exterior - Mercure Bristol Brigstow Hotel (Bristol)](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/af6289a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Mercure Bristol Brigstow Hotel (Bristol)](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/a9121371.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Mercure Bristol Brigstow Hotel (Bristol)](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/3a7d27c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room, 2 Single Beds - Mercure Bristol Brigstow Hotel (Bristol)](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/26392d91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dock - Mercure Bristol Brigstow Hotel (Bristol)](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/3387ba0f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Mercure Bristol Brigstow Hotel, modern comfort meets the charm of Bristol City Centre. Indulge in Regional cuisine at Ellipse restaurant, enjoy a drink at the bar or connect to WiFi in your room. With dry cleaning/laundry services and a banquet hall nearby Cabot Circus Shopping Centre and Bristol Hippodrome Theatre. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - Restaurant - Breakfast available - Business services - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Classic Room, 1 Queen Bed ![Down comforters, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/38c84842.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Queen Bed ### Highlights Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Down duvet Private bathroom Separate bathtub and shower - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 Queen Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/a437fb3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Down duvet Private bathroom Separate bathtub and shower - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Privilege, Room, 1 Queen Bed ![Privilege, Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/8f3e68cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Queen Bed ### Highlights Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Down duvet Separate bathtub and shower Eco-friendly toiletries - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Room, 2 Twin Beds ![Classic Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/9d83849f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds ### Highlights Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Down duvet Private bathroom Separate bathtub and shower - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBristol-Hotels-Mercure-Bristol-Brigstow-Hotel.h792437.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBristol-Hotels-Mercure-Bristol-Brigstow-Hotel.h792437.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.45309%2C-2.59245&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pFSW5V6gH8U4g8FE5zoYPFH5_Uo=) 5-7 Welsh Back, Queen Quay, Bristol, England, BS1 4SP #### What's nearby - St Nicholas Market \- 2 min walk \- 0.2 km - Queen Square \- 6 min walk \- 0.5 km - Bristol Hippodrome Theatre \- 6 min walk \- 0.6 km - Cabot Circus Shopping Centre \- 7 min walk \- 0.7 km - University of Bristol \- 8 min walk \- 0.7 km #### Getting around - Bristol Temple Meads Station - 14 min walk - Bristol International Airport (BRS) - 24 min drive #### Restaurants - ‪BrewDog Bristol - ‬1 min walk - ‪Seamus O'Donnells - ‬2 min walk - ‪The Old Fish Market, Bristol - ‬2 min walk - ‪The Old Duke - ‬2 min walk - ‪Three Brothers Burgers - ‬1 min walk ## About this property ### Mercure Bristol Brigstow Hotel Upscale hotel near Bristol Hippodrome Theatre Located close to University of Bristol, Mercure Bristol Brigstow Hotel provides dry cleaning/laundry services, a bar, and a business center. The on-site Regional cuisine restaurant, Ellipse, offers lunch and dinner. Guests can connect to free in-room WiFi. Additional perks include: - Full breakfast (surcharge), express check-out, and a 24-hour front desk - An elevator, coffee/tea in the lobby, and a front-desk safe - Luggage storage, free newspapers, and wedding services Room features All 116 rooms include comforts such as 24-hour room service, as well as perks like late night room service and free WiFi. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and deep soaking tubs - 33-inch flat-screen TVs with satellite channels - Refrigerators, free infant beds, and coffee/tea makers ## Similar properties ![Standard Twin Room](https://images.trvl-media.com/lodging/1000000/450000/441100/441054/cb1a54c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bristol Grand Hotel By Sunday Bristol City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.8 Good 1,015 reviews CA $93 CA $112 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=441054&PinnedHotelID=441054&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/436300/436230/44bf10cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Bristol North Bristol - Pool - Pet friendly - Free WiFi - Restaurant 7.8 Good 1,005 reviews CA $103 CA $124 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=436230&PinnedHotelID=436230&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges](https://images.trvl-media.com/lodging/1000000/30000/28000/27937/8b61d2a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Bristol Hotel Bristol City Centre - Free WiFi - Restaurant - Gym - Breakfast available 9.0 Wonderful 1,021 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=27937&PinnedHotelID=27937&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/77000000/76170000/76165800/76165772/ede1a27a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Bristol Saint Paul's - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,013 reviews CA $97 CA $116 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=76165772&PinnedHotelID=76165772&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Offsite parking available (GBP 15 per night); discounts available ### Food and drink - Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Ellipse ### Things to do - TV in common areas ### Family friendly - In-room crib - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business center - Conference center (1,324 square feet of space) - Meeting rooms ### Outdoors - On a river ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 33-inch flat-screen TV with satellite channels - MP3 dock ### Food and drink - 24-hour room service - Coffee/tea maker - Refrigerator ### More - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 12 per person - Nearby parking fee: GBP 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property caters to LGBTQ+ guests Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Brigstow Brigstow Bristol Brigstow Bristol Hotel Brigstow Mercure Bristol Brigstow Mercure Brigstow Mercure Brigstow Hotel Mercure Bristol Brigstow Mercure Bristol Brigstow Hotel Mercure Hotel Brigstow Accor Brigstow Bristol Mercure Brigstow Bristol Hotel Bristol Mercure Bristol Mercure Bristol Brigstow Mercure Bristol Brigstow Hotel Hotel Mercure Bristol Brigstow Hotel Bristol Mercure Bristol Brigstow Hotel Hotel Bristol ## Frequently asked questions ### Is Mercure Bristol Brigstow Hotel pet-friendly? ### How much is parking? ### What time is check-in at Mercure Bristol Brigstow Hotel? ### What time is check-out at Mercure Bristol Brigstow Hotel? ### Where is Mercure Bristol Brigstow Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Bristol Brigstow Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 7.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 382 8 - Good 459 6 - Okay 103 4 - Poor 37 2 - Terrible 19 ## Reviews ### 2/10 Terrible #### Verified traveller Jul 31, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Never stay at this hotel, bed was broken, air conditioning broken, didn’t stay in the upgraded room we paid for. No tea or coffe facilities in the room, only one lift work, wasn’t offered anything help discount nothing at all. No cups in your room no kettle nothing. Paid for queen room , had a view of car park. Was a birthday night away. Stayed in room 309\. Never ever again. ##### Verified traveller Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 30, 2021 Liked: Staff & service Great location, but noisy with window open even at 4am. Breakfast very disappointing just about warm. The toast was the hottest item! ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Simon Jul 27, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities #### average at best not good value for money, and not great for families ##### Simon Stayed 1 night in Jul 2021 ### 4/10 Poor #### Mark Jul 25, 2021 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Overall the stay was ok. The location was good (very central for the city centre) and the staff were excellent - very friendly and helpful. The main issue was that during the recent heatwave the air conditioning was non existent so that the room was incredibly warm. This meant that it was virtually impossible to sleep at night (although we had a fan in our room which helped slightly). ##### Mark Stayed 2 nights in Jul 2021 ### 6/10 Okay #### Neil Jul 25, 2021 Liked: Cleanliness, staff & service #### Good but needs some upgrades Hotel is fine perfect location. The rooms would benefit from air conditioning as this made out sleep uncomfortable. Otherwise easy check in. Room clean and adequate. Parking cost £20 for NCP located behind the hotel as it has no on-site parking. Even with parking ‘validation’ by the hotel it was another £20 for this. I’m sure the hotel could agree for rates better than this. ##### Neil Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 19, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff and very nice view from the room ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 16, 2021 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Tired and dated property which was badly maintained and cleaned. It fell below the mark for a 4 star hotel and we had a disappointing stay. Reception staff were all very friendly though and it is well located. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 2/10 Terrible #### Joe Jul 13, 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Huge disappointment and waste of money! We stayed at Mercure Bristol Brigstow for 1 night and unfortunately it was just awful. On arrival we were greeted by a member of staff who didn't seem very interested in being there. Once we received our key card we headed to the lifts...... When doing my research before booking this hotel I saw comments that the lifts were out of order, these reviews were from over 18 months ago and to my disappointment one of the lifts were still out of order!! The room itself was immaculate! It was clean, spacious and seemed very nice. However, we soon learnt that the air conditioning did not work and the room was boiling! In addition to this, there was a fan in the wardrobe so I assume they know of the issue. When the heat of the room became uncomfortable we decided to head to the hotel bar. On arrival we were greeted by yet another unenthusiastic member of staff who was not wearing a mask or social distancing who showed us to a table and when I asked for a bar menu he simply said 'we don't do bar menu's'. After a hot and sweaty nights sleep it was time for breakfast, which was yet again was disappointing. After checking out I headed to my car, which I parked in the NPC car park behind the hotel (the hotel's recommendation) only to find my car had been broken into and personal belongings stolen. I know this is not the fault of the hotel but when I went back to inform reception they simply said that it is a common occurrence. In conclusion, I would strongly suggest avoiding this hotel! ##### Joe Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 13, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the location and the quality of room. The parking at NCP is a bit expensive at 19£ for 24 hrs. ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Jon Jul 28, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location, Great Hotel. Clean neat hotel with good attention to detail and great loaction. Parking is only 2min walk away and subsidised. ##### Jon Stayed 1 night in Jul 2020 ### 8/10 Good #### Dan, London Jul 27, 2020 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service we had some noisy neighbours just after midnight but staff staff did not respond via the whatsapp number provided (room phones removed due to COVID-19) which was disappointing. Otherwise - Excellent value and location ##### Dan Stayed 2 nights in Jul 2020 ### 8/10 Good #### Virginie Jul 27, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien Mon sejour dans l'hotel s'est dans l'ensemble bien passé, le personnel etait attentif et le petit dej' du restaurant bon. La chambre etait spacieuse et la litterie geniale. J'etais au 1er etage et la vue sur le canal etait fort agreable. L'hotel se situe egalement en plein centre de Bristol et tout est accessible a pieds. Le seul hic est pour le bruit, on entend tout ce qui se passe a l'exterieur, dans le couloir et y compris dans la chambre des voisins. ##### Virginie Stayed 2 nights in Jul 2020 ### 8/10 Good #### Verified traveller Jul 27, 2020 Liked: Staff & service It was such a lovely stay! They don’t have phones for room service so when we ran out of something we had to call a Whatsapp number - but they only answered it once the whole time we were there! ##### Verified traveller Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### Wayne, Bristol Jul 27, 2020 Liked: Cleanliness, staff & service Leaking shower and tap in bathroom. Dirty rug. Other than that fine, breakfast was lovely. ##### Wayne Stayed 1 night in Jul 2020 ### 8/10 Good #### Alex Jul 24, 2020 Liked: Cleanliness, staff & service, room comfort #### Trp to Bristol Staff super friendly. Bed was cosy. But lights flickered and made buzzing noises, lamp did not work. Shower door did not close. ##### Alex Stayed 1 night in Jul 2020 ### 10/10 Excellent #### russell Jul 21, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very welcoming and reassuring restrictions in plac Excellent set up for covid restrictions. We'll looked after again ##### russell Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### Will, London Jul 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was as expected. Room is spacious and clean as well as it was the bathroom. Easy check in/out Only little low is that air conditioning was not that strong and opening the window was impossible due to security measures! ##### Will Stayed 2 nights in Jul 2020 ### 8/10 Good #### christopher Jul 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice place, nice room, nice staff Lovely staff, nice room, light and airy (and spotless) Only compaint - no power sockets near the bed ##### christopher Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Mark Jul 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic It was very good value, an excellent room. Faultless in all ways ##### Mark Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Duncan Mar 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely overnight stay. Comfortable and quiet room not far from the centre of Bristol ##### Duncan Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 16, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A well-positioned, pleasant and reasonably-priced hotel. It would be nice if they could offer a bigger discount on the NCP car park one uses when staying there. ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Jane Mar 2, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location perfect. No lifts working, not advised before visit. Room very hot. ##### Jane Stayed 2 nights in Feb 2020 ### 8/10 Good #### Jessica Feb 24, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Good Visit 25% Discount on car parking. Room was very clean. Lift was broken so some poor man at reception had to carry suitacase up 6 floors! Was a bit of a pain doing without the lift but apprently if we should have been informed by Hotels.com before our visit. ##### Jessica Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller Feb 23, 2020 Disliked: Property conditions & facilities Lift didn’t work. Room was on 5th floor. Staff quite slow at reception. Room furnishing a little dated. Good location though and nice views of the canal. ##### Verified traveller Stayed 1 night in Feb 2020 ### 4/10 Poor #### DAVID J Feb 20, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Not the greatest hotel stay we have had! Lifts out of action and no email to forewarn! Found ourselves on the 6th floor. Not great with an arthritic hip. Room was fine but having booked months previously we found ourselves at the back facing a building site. The heating was on over drive and could not turn it down. Couple next to us argued for two nights running and we had to call security on the2nd night. We have stayed here previously and has been fine but I don’t believe we will look to stay at this hotel again. ##### DAVID J Stayed 2 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)