[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Bristol Brigstow Hotel A stylish urban retreat where travelers enjoy elegant dining before stepping out to explore Bristol's vibrant city life just beyond the door ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/af6289a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/26392d91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/3a7d27c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/a9121371.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dock](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/3387ba0f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Mercure Bristol Brigstow Hotel, modern comfort meets the charm of Bristol City Centre. Indulge in Regional cuisine at Ellipse restaurant, enjoy a drink at the bar or connect to WiFi in your room. With dry cleaning/laundry services and a banquet hall nearby Cabot Circus Shopping Centre and Bristol Hippodrome Theatre. 8.4 Very good ## Popular amenities - Bar - Room service - 24/7 front desk - Breakfast available - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=792437&PinnedHotelID=792437&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Classic Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/c88867c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Queen Bed ### Highlights Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Down duvet Eco-friendly toiletries Deep soaking bathtub - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/e6d55b05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Down duvet Eco-friendly toiletries Deep soaking bathtub - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Privilege, Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/8f3e68cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Queen Bed ### Highlights Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Down duvet Deep soaking bathtub Eco-friendly toiletries - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Classic Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/800000/792500/792437/9d83849f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds ### Highlights Connecting rooms available Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Down duvet Eco-friendly toiletries Deep soaking bathtub - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Standard Twin Room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/450000/441100/441054/bbc0fc45_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bristol Grand Hotel By Sunday Bristol City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.8 Good 1,004 reviews CA $101 CA $121 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Bristol-Hotels-Bristol-Grand-Hotel-By-Sunday.h441054.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=688&destination=Bristol (and vicinity)&destType=MARKET&latLong=51.4632,-2.589167&searchId=dee73f62-345f-446b-822c-153adf2e837a&top_cur=CAD) Ad ![Deluxe Triple Room, Multiple Beds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5310000/5309000/5308909/28167634_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Regency, Clifton Bristol Clifton - Free WiFi - Parking available - Bar 7.0 Good 838 reviews CA $85 CA $108 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Bristol-Hotels-OYO-Flagship-The-Regency.h5308909.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=688&destination=Bristol (and vicinity)&destType=MARKET&latLong=51.4632,-2.589167&searchId=dee73f62-345f-446b-822c-153adf2e837a&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1120000/1118900/1118801/b90f12e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Bristol Airport by IHG Wrington - 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Filton by IHG Bristol - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,001 reviews CA $92 CA $111 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Bristol-Hotels-Holiday-Inn-Express-Bristol-Filton.h890349.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=688&destination=Bristol (and vicinity)&destType=MARKET&latLong=51.4632,-2.589167&searchId=dee73f62-345f-446b-822c-153adf2e837a&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/20000/18400/18371/fb460e87.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Bristol Centre Bristol Floating Harbour - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,001 reviews CA $105 CA $126 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Bristol-Hotels-Novotel-Bristol-Centre.h18371.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=688&destination=Bristol (and vicinity)&destType=MARKET&latLong=51.4632,-2.589167&searchId=dee73f62-345f-446b-822c-153adf2e837a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBristol-Hotels-Mercure-Bristol-Brigstow-Hotel.h792437.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBristol-Hotels-Mercure-Bristol-Brigstow-Hotel.h792437.Hotel-Information) ## About the area Located in Bristol City Centre, a neighborhood in Bristol, Mercure Bristol Brigstow Hotel is in the entertainment district and on the waterfront. Travelers who have shopping on the agenda can visit Cabot Circus Shopping Centre and The Mall at Cribbs Causeway, while those looking for another kind of activity may want to check out Thermae Bath Spa. Looking to enjoy an event or a game while in town? See what's happening at Ashton Gate Stadium or Bath Racecourse. [Visit our Bristol travel guide](https://www.expedia.ca/Bristol.dx688) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.45309%2C-2.59245&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pFSW5V6gH8U4g8FE5zoYPFH5_Uo=) 5-7 Welsh Back, Queen Quay, Bristol, England, BS1 4SP ### What's nearby - Bristol Hippodrome Theatre - 6 min walk - 0.6 km - Cabot Circus Shopping Centre - 7 min walk - 0.7 km - University of Bristol - 8 min walk - 0.7 km - SS Great Britain - 16 min walk - 1.4 km - Clifton Suspension Bridge - 5 min drive - 3.4 km ### Getting around - Bristol Temple Meads Station - 14 min walk - Bristol International Airport (BRS) - 24 min drive ### Restaurants - ‪BrewDog Bristol - ‬1 min walk - ‪King Street Brew House - ‬2 min walk - ‪The Old Duke - ‬2 min walk - ‪The Crown - ‬3 min walk - ‪Three Brothers Burgers - ‬1 min walk ## About this property ### Mercure Bristol Brigstow Hotel Upscale hotel near Bristol Hippodrome Theatre Located close to Cabot Circus Shopping Centre and University of Bristol, Mercure Bristol Brigstow Hotel provides dry cleaning/laundry services, a bar, and a business center. The on-site Regional cuisine restaurant, Ellipse, offers lunch and dinner. Guests can connect to free in-room WiFi. Additional perks include: - Full breakfast (surcharge), express check-out, and concierge services - Multilingual staff, wedding services, and free newspapers - An elevator, a front-desk safe, and a banquet hall Room features All 116 rooms include comforts such as 24-hour room service, as well as perks like late night room service and free WiFi. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and deep soaking tubs - 33-inch flat-screen TVs with satellite channels - Refrigerators, free infant beds, and coffee/tea makers ## Similar properties ![Cocktail bar](https://images.trvl-media.com/lodging/17000000/16210000/16201100/16201047/66adbdad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harbour Hotel Bristol Bristol City Centre - Pool - Hot tub - Spa - Free WiFi 8.4 Very good 943 reviews CA $172 CA $207 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=16201047&PinnedHotelID=16201047&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Twin Room](https://images.trvl-media.com/lodging/1000000/450000/441100/441054/cb1a54c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bristol Grand Hotel By Sunday Bristol City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.8 Good 1,004 reviews CA $101 CA $121 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=441054&PinnedHotelID=441054&HadPinnedHotel=true®ionId=-1&adults=2) ![Italian cuisine, garden views ](https://images.trvl-media.com/lodging/4000000/3620000/3612100/3612030/a1b8ed3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Old Mill Hotel Bath - Free WiFi - Restaurant - Breakfast available - Parking available 8.2 Very good 416 reviews CA $89 CA $107 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=3612030&PinnedHotelID=3612030&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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discounts available ### Food and drink - Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Ellipse ### Things to do - TV in common areas ### Family friendly - In-room crib - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business center - Conference center (1,324 square feet of space) - Meeting rooms ### Outdoors - On a river ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 33-inch flat-screen TV with satellite channels - MP3 dock ### Food and drink - 24-hour room service - Coffee/tea maker - Refrigerator ### More - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 12 per person - Nearby parking fee: GBP 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property caters to LGBTQ+ guests Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Brigstow Brigstow Bristol Brigstow Bristol Hotel Brigstow Mercure Bristol Brigstow Mercure Brigstow Mercure Brigstow Hotel Mercure Bristol Brigstow Mercure Bristol Brigstow Hotel Mercure Hotel Brigstow Accor Brigstow Bristol Mercure Brigstow Bristol Hotel Bristol Mercure Bristol Mercure Bristol Brigstow Mercure Bristol Brigstow Hotel Hotel Mercure Bristol Brigstow Hotel Bristol Mercure Bristol Brigstow Hotel Hotel Bristol ## Frequently asked questions ### Is Mercure Bristol Brigstow Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Mercure Bristol Brigstow Hotel? > This hotel doesn't offer parking. ### What time is check-in at Mercure Bristol Brigstow Hotel? > Check-in start time: 4:00 PM; Check-in end time: midnight. ### What time is check-out at Mercure Bristol Brigstow Hotel? > Check-out is at noon. ### Where is Mercure Bristol Brigstow Hotel located? > Located in Bristol City Centre, this hotel is within a 10-minute walk of Bristol Castle Park, Bristol Hippodrome Theatre, and Cabot Circus Shopping Centre. Castle Park and St Nicholas Market are just steps away. Bristol Temple Meads Station is 14 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Bristol Brigstow Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 382 8 - Good 459 6 - Okay 103 4 - Poor 37 2 - Terrible 19 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 7.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, amenities Great property in a good location of Bristol. I was very impressed with the cleanliness of the hotel. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Mar 16, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A well-positioned, pleasant and reasonably-priced hotel. It would be nice if they could offer a bigger discount on the NCP car park one uses when staying there. ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Jane Mar 2, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location perfect. No lifts working, not advised before visit. Room very hot. ##### Jane Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 12, 2020 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Not all staff too helpful. Lifts not working. Really good location though ##### Verified traveller Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Staff helpful and friendly but Lifts not working and noise insulation bad. We were awoken in the night by doors slamming. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Alexis Aug 9, 2021 ##### Alexis Stayed 1 night in Jul 2021 ### 6/10 Okay #### John Aug 3, 2021 Liked: Staff & service Disliked: Property conditions & facilities, room comfort ##### John Stayed 1 night in Jul 2021 ### 8/10 Good #### John Aug 3, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### John Stayed 1 night in Jul 2021 ### 4/10 Poor #### Lindsay Aug 2, 2021 ##### Lindsay Stayed 1 night in Jul 2021 ### 8/10 Good #### Tracey Aug 1, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tracey Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveller Jul 31, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Never stay at this hotel, bed was broken, air conditioning broken, didn’t stay in the upgraded room we paid for. No tea or coffe facilities in the room, only one lift work, wasn’t offered anything help discount nothing at all. No cups in your room no kettle nothing. Paid for queen room , had a view of car park. Was a birthday night away. Stayed in room 309. Never ever again. ##### Verified traveller Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 30, 2021 Liked: Staff & service Great location, but noisy with window open even at 4am. Breakfast very disappointing just about warm. The toast was the hottest item! ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Simon Jul 27, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities #### average at best not good value for money, and not great for families ##### Simon Stayed 1 night in Jul 2021 ### 4/10 Poor #### Mark Jul 25, 2021 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Overall the stay was ok. The location was good (very central for the city centre) and the staff were excellent - very friendly and helpful. The main issue was that during the recent heatwave the air conditioning was non existent so that the room was incredibly warm. This meant that it was virtually impossible to sleep at night (although we had a fan in our room which helped slightly). ##### Mark Stayed 2 nights in Jul 2021 ### 4/10 Poor #### Julia Jul 25, 2021 ##### Julia Stayed 1 night in Jul 2021 ### 6/10 Okay #### Neil Jul 25, 2021 Liked: Cleanliness, staff & service #### Good but needs some upgrades Hotel is fine perfect location. The rooms would benefit from air conditioning as this made out sleep uncomfortable. Otherwise easy check in. Room clean and adequate. Parking cost £20 for NCP located behind the hotel as it has no on-site parking. Even with parking ‘validation’ by the hotel it was another £20 for this. I’m sure the hotel could agree for rates better than this. ##### Neil Stayed 1 night in Jul 2021 ### 4/10 Poor #### SUET YAN Jul 25, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### SUET YAN Stayed 1 night in Jul 2021 ### 4/10 Poor #### Marius Jul 24, 2021 ##### Marius Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Chris Jul 21, 2021 ##### Chris Stayed 2 nights in Jul 2021 ### 8/10 Good #### DANIEL Jul 20, 2021 ##### DANIEL Stayed 1 night in Jul 2021 ### 10/10 Excellent #### K Jul 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### K Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 19, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff and very nice view from the room ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 16, 2021 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Tired and dated property which was badly maintained and cleaned. It fell below the mark for a 4 star hotel and we had a disappointing stay. Reception staff were all very friendly though and it is well located. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 2/10 Terrible #### Joe Jul 13, 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Huge disappointment and waste of money! We stayed at Mercure Bristol Brigstow for 1 night and unfortunately it was just awful. On arrival we were greeted by a member of staff who didn't seem very interested in being there. Once we received our key card we headed to the lifts...... When doing my research before booking this hotel I saw comments that the lifts were out of order, these reviews were from over 18 months ago and to my disappointment one of the lifts were still out of order!! The room itself was immaculate! It was clean, spacious and seemed very nice. However, we soon learnt that the air conditioning did not work and the room was boiling! In addition to this, there was a fan in the wardrobe so I assume they know of the issue. When the heat of the room became uncomfortable we decided to head to the hotel bar. On arrival we were greeted by yet another unenthusiastic member of staff who was not wearing a mask or social distancing who showed us to a table and when I asked for a bar menu he simply said 'we don't do bar menu's'. After a hot and sweaty nights sleep it was time for breakfast, which was yet again was disappointing. After checking out I headed to my car, which I parked in the NPC car park behind the hotel (the hotel's recommendation) only to find my car had been broken into and personal belongings stolen. I know this is not the fault of the hotel but when I went back to inform reception they simply said that it is a common occurrence. In conclusion, I would strongly suggest avoiding this hotel! ##### Joe Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 13, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the location and the quality of room. The parking at NCP is a bit expensive at 19£ for 24 hrs. ##### Verified traveller Stayed 1 night in Jul 2021 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)