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It is hoped that a separate HDMI input to TV will be available in the future
JICHENG
Stayed 3 nights in Jan 2024
Response from Bobby Calingasan on Feb 8, 2024
Hi JichengThank you for your review! We are in the process of changing to Foxtel for more options. We also have chromecast options shall you wish to watch Netflix via your phone!We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager
Great stay, convenient location, rooftop pool and terrace were exceptional!
Jo
Stayed 1 night in Jan 2024
Response from Bobby Calingasan on Feb 8, 2024
Hi JoThank you for your review! We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager
10/10 Excellent
Mark
Jan 10, 2024
Mark
Stayed 2 nights in Jan 2024
Response from Bobby Calingasan on Feb 8, 2024
Hi Mark, Thank you for your review! We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager
8/10 Good
Vikki
Travelled with group
Jan 6, 2024
Liked: Cleanliness
Lovely hotel room and comfy bed.
Restaurant was dated and looks very tired. Bar closes early on a Friday which was a shame after seeing a show. The service was basic too
Vikki
Stayed 1 night in Jan 2024
Response from Bobby Calingasan on Feb 8, 2024
Dear VikkiThank you for submitting your review and I hope you enjoyed your overall stay. Your feedback is important to us, and rest assured that I have passed this onto our upper management team to further investigate. We look forward to welcoming you back again soon!Best Regards, Bobby CalingasanGuest Relations Manager
We don’t appreciate being required to have $100 per day paid at check in just in case you use the minibar. And then wait several days for it to be refunded.
Kevin
Stayed 3 nights in Jan 2024
Response from Bobby Calingasan on Feb 8, 2024
Dear Kevin, Thank you for submitting your review and I hope you enjoyed your overall stay. Your feedback is important to us, and rest assured that I have passed this onto our upper management team to further investigate our process. We look forward to welcoming you back again soon!Best Regards, Bobby CalingasanGuest Relations Manager
Hi DavidThank you for your review! We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager
10/10 Excellent
Kevin
Jan 5, 2024
Kevin
Stayed 1 night in Jan 2024
Response from Bobby Calingasan on Feb 8, 2024
Hi Kevin, Thank you for your review! We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager
8/10 Good
Susan
Travelled with partner
Jan 4, 2024
Liked: Staff & service, amenities
Some areas in the room needed cleaning. Dust on bedside table, clock radio and lamp. The surface surrounding basin in the bar area had a lot of marks from glasses.
The glass and tiles in bathroom needed cleaning.
There was a lot of noise from the room next door. Their door was constantly banging and at 2 am on it disrupts your sleep.
Some areas of the room are well worn.
Susan
Stayed 2 nights in Jan 2024
Response from Bobby Calingasan on Feb 8, 2024
Dear Susan, Thank you for submitting your review and I hope you enjoyed your overall stay. Your feedback is important to us, and rest assured that I have passed this onto our upper management team to further investigate. We look forward to welcoming you back again soon!Best Regards, Bobby CalingasanGuest Relations Manager
Very few power points and no power points anywhere near the desk!
Lighting system is very unusual and takes a couple of days to find out how it works.
Ian
Stayed 2 nights in Dec 2023
Response from Bobby Calingasan on Feb 8, 2024
Hi Ian, Thank you for your review! We have a pull up - powerpoint on the desk (we can show you on your next stay) for more powerpoint options :) We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager
2/10 Terrible
Brett
Dec 28, 2023
Brett
Stayed 1 night in Dec 2023
Response from Bobby Calingasan on Feb 8, 2024
Dear Brett, Thank you for submitting your review and I hope you enjoyed your overall stay. Your feedback is important to us, we would like to know more about your stay as we noticed you scored us below average. Please email us at info@emporiumhotels.com.au. We look forward to welcoming you back again soon!Best Regards, Bobby CalingasanGuest Relations ManagerGuest Relations Manager
Did not like the fact that the advertised price was in USD with no clear indication on the website. Thinking my night would cost me $380 and only to be told it was $599 at the time of arrival. Two very different prices. Well played...
check-in was late due to room not available. reason given that supervisor checking the room. Hotel should inform us before 3pm about room is not available till check-in time. we entered to room later than 3pm, flight landed 10am
Really nice hotel but maybe slightly overpriced for what I paid per night. Loved the pool area, steam room, sauna & ice bath. Rooms are really well sized, great bathrooms.
The tv behind the mirror isn’t the best idea, shower head was leaking and one of the led lights was flickering. That being super fussy though.
Would still absolutely stay again
Our short stay was perfect. We really enjoyed the vibe at this hotel and they have gone above and beyond in the presentation the lifts and the lighting are a real buzz. Cannot wait to take the kids there for them to check it out.
Mixed feelings with review - property and staff amazing and helpful/engaging. Roof top pool, view and Terrace Bar definitely 5 stars.
Room itself did not feel it was value for money for a top class hotel - room amenities could do with upgrade - only two towels which were a bit threadbare, bed soft/sagging.
We thoroughly enjoyed celebrating a milestone birthday though would not spend same amount of money again.
There was nothing I didn't like ..
it was like , "a breath of fresh air" ,
walking into the hotel yesterday !
All the fabulous ,
human beings working at the hotel ,
are great representatives,
of "The Emporium ".
I can't wait ......
to visit , AGAIN !!!
Large room with river view fabulous rooftop pool
Not mad about the decor .. very gaudy… however only a matter of taste
Close to Galleries museum
Outdoor river beach and footbridge to city area and botanic gardens . Don’t miss the permanent William Robinson exhibition at the Old Givernment house