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Reviews of Quest Brighton on the Bay

3.5 out of 5
Quest Brighton on the Bay
250 Esplanade, Brighton, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 259 out of 641 reviews" "
Rating 8 - Good. 246 out of 641 reviews" "
Rating 6 - Okay. 92 out of 641 reviews" "
Rating 4 - Poor. 31 out of 641 reviews" "
Rating 2 - Terrible. 13 out of 641 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, staff are really good, rooms are modern and have some most useful kitchen facilities. Parking is good and the property is just across the road from the beach and walking and riding paths. Will be staying here again on my next visit.
Stayed 2 nights in Apr 2024
Response from Manager – Quest Brighton on the Bay. on Apr 18, 2024
Dear Peter,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.We are pleased to hear that you enjoyed your stay in our apartment, found it was well appointed and clean. Also, our staff looked after you well during check in and check out.We are committed to providing memorable experiences with exceptional service. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

2/10 Terrible

Lee-Anne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing more disgusting than arriving at a hotel only to discover you are staying in someone else's dirt. The filthy carpets in the hallways are just the beginning of the horror. The outside of the door to my room was covered in greasy dirty finger prints, I was almost afraid to touch the keypad and enter the code to open the door. Once inside the carpets clearly hadn't been vacuumed, the ceiling lights did not work and there were blackened chunks of food debris inside the toaster. The crockery had brown water marks. I returned to reception to complain and ask to be moved to another room. The desk was locked and the emergency housekeeping moblie number went unanswered. I left a message, but my call was not returned. I called the quest 1800 number who were also unable to contact management.
Stayed 5 nights in Mar 2024
Response from Manager – Quest Brighton on the Bay. on Apr 15, 2024
Dear Lee Ann,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Manager – Quest Brighton on the Bay

6/10 Okay

Lionel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager – Quest Brighton on the Bay. on Apr 15, 2024
Dear Lionel,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable. Also, your comments will be passed on to the staff and I am sure they will be delighted to hear your comments. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay
Stayed 3 nights in Mar 2024
Response from Manager – Quest Brighton on the Bay. on Apr 3, 2024
Dear Fiona,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.We are pleased to hear that you enjoyed your stay in our apartment, found it was well appointed and clean. Also, our staff looked after you well during check in and check out.We are committed to providing memorable experiences with exceptional service. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay

10/10 Excellent

Kelly

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager – Quest Brighton on the Bay. on Apr 3, 2024
Dear Kelly,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.We are pleased to hear that you enjoyed your stay in our apartment, found it was well appointed and clean. Also, our staff looked after you well during check in and check out.We are committed to providing memorable experiences with exceptional service. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay

8/10 Good

Igor

Business traveller
Liked: Cleanliness, staff & service
Good property and close to Brighton shows and beaches.
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from Manager – Quest Brighton on the Bay. on Mar 6, 2024
Dear Andrew,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay. Hardly saw or heard any other people. Parking and access to room was very easy. Friendly informative staff. Suited our needs. Fantastic size rooms, having a bath in suite was wonderful for my daughter. Netflix access was appreciated. All round would recommend. Thank you.
Stayed 1 night in Mar 2024
Response from Manager – Quest Brighton on the Bay. on Mar 6, 2024
Dear Christine,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable. Also, your comments will be passed on to the staff and I am sure they will be delighted to hear your comments. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Gordon, INGLEWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right opposite Brighton Yacht Club and easy walk to beach and village facilities.
Stayed 1 night in Mar 2024
Response from Manager – Quest Brighton on the Bay. on Mar 6, 2024
Dear Gordon.Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay

8/10 Good

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service
Staff were pleasant and helpful
Stayed 3 nights in Feb 2024

8/10 Good

Pascalle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Feb 12, 2024
Dear Pascalle,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.We are pleased to hear that you enjoyed your stay in our apartment, found it was well appointed and clean. Also, our staff looked after you well during check in and check out.We are committed to providing memorable experiences with exceptional service. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 15 nights in Dec 2023
Response from Manager – Quest Brighton on the Bay. on Jan 30, 2024
Dear Ali,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property/ great front counter staff- very helpful. Good access to Beach and Bay
Stayed 3 nights in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Jan 25, 2024
Dear Cameron,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

8/10 Good

Susan

Stayed 2 nights in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Apr 3, 2024
Dear Susan,Thank you very much for taking time to comment on your recent stay at Quest Brighton on the bay. It is pleasing to hear you found the room clean, spacious, and found the location was convenient. Also, thank you for mentioning the areas which needs attention, and we can assure they will be rectified. Once again thank you for choosing Quest Brighton on the bay and look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Jan 23, 2024
Dear Nicholas,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.We are pleased to hear that you enjoyed your stay in our apartment, found it was well appointed and clean. Also, our staff looked after you well during check in and check out.We are committed to providing memorable experiences with exceptional service. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

8/10 Good

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is good accommodation in a pleasant area with easy access to the beach, local shops and restaurants/cafes. Only let down was having to wait 15 mins to check in as the desk was closed; calling the phone number displayed just resulted in going to voicemail which was full so couldn't leave a message anyway.
Stayed 1 night in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Jan 23, 2024
Dear Edmund,Thank you for taking the time to complete our Guest Satisfaction Survey.Our front office staff aim to offer exceptional standards and clearly that has not happened on this occasion. I appreciate your feedback as this will no doubt allow us to continue to improve our standards and level of service.Your comments have been passed on to the relevant department and necessary measures has been taken to rectify the issue. Once again thank you for staying with us and look forward to seeing you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

michael

Travelled with family
Nice room and great position 👍👍👍
Stayed 2 nights in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Jan 18, 2024
Dear Michael,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.We are pleased to hear that you enjoyed your stay in our apartment, found it was well appointed and clean. Also, our staff looked after you well during check in and check out.We are committed to providing memorable experiences with exceptional service. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Warm Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Raelene

Stayed 1 night in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Jan 18, 2024
Dear Raelene,Thank you very much for your feedback and choosing to stay with us at Quest Brighton on the Bay. We always value our guest feedback, and it will allow us to improve our service for future guests. We look forward to seeing you again soon.Best Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for what I wanted.
Stayed 2 nights in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Jan 18, 2024
Dear Elvis,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking was easy once you enter the under ground area. Wide entry exit points. Easy to find and walking distance to Church st shops, cafes cinema. Kitchenet and large room with separate bedroom bath, separate shower. Front desk only operates for 13 hours but did not present an issue. Excellent 4 star property for a longer stay.
Stayed 3 nights in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Jan 18, 2024
Dear Rodney,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.We are pleased to hear that you enjoyed your stay in our apartment, found it was well appointed and clean. Also, our staff looked after you well during check in and check out.We are committed to providing memorable experiences with exceptional service. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location = perfection
There was a bit of road noise heard from our ground room location so we had an early start to the date. Staff were amazing and the location sensational.
Stayed 2 nights in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Jan 18, 2024
Dear Christine,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable. Also, your comments will be passed on to the staff and I am sure they will be delighted to hear your comments. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach holiday
Great location, very comfortable
Stayed 2 nights in Jan 2024
Response from Manager – Quest Brighton on the Bay. on Jan 18, 2024
Dear Teresa,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Warm Regards,Manager – Quest Brighton on the Bay.

4/10 Poor

Sanel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was nice, location fantastic however the pungent stench from the bathroom was unbearable. Really should not be let out until fixed.
Stayed 2 nights in Dec 2023
Response from Manager – Quest Brighton on the Bay. on Jan 30, 2024
Dear Sanel,Thank you for your feedback. We are pleased that you found the location was convenient and good value for money. Also, appreciate you mentioning the areas which needs improvement and comments will be passed on to the relevant departments. Once again thank you for staying with us.Kind Regards,Manager – Quest Brighton on the Bay.

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely and helpful staff but sadly dishwasher broken and fridge froze food. This was not great as planned more self catering. Twin beds not set up as requested. Good location close to beach.
Stayed 2 nights in Dec 2023
Response from Manager – Quest Brighton on the Bay. on Dec 28, 2023
Dear Alison,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Your comments have been passed on to the relevant department and necessary measures has been taken to rectify the issue. Once again thank you for staying with us and look forward to seeing you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Irene

Stayed 1 night in Dec 2023
Response from Manager – Quest Brighton on the Bay. on Feb 12, 2024
Dear Irene,Thank you very much for your feedback on your stay at Quest Brighton on the Bay.We are pleased to hear that you enjoyed your stay in our apartment, found it was well appointed and clean. Also, our staff looked after you well during check in and check out.We are committed to providing memorable experiences with exceptional service. Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Bianca

Stayed 1 night in Dec 2023
Response from Manager – Quest Brighton on the Bay. on Jan 25, 2024
Dear Bianca,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
On arrival we were well attended to by the staff who were very helpful. The room was clean and comfortable. The only problem I had was that to be eco friendly they requested the towels be hung up if you wanted to keep using them so we hung the towels up expecting to reuse them only to find they were changed when the room was serviced.
Stayed 2 nights in Dec 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

XIAOYAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for location. Next time will request not to stay on ground floor front room as abit noisy
Stayed 1 night in Oct 2023
Response from Manager – Quest Brighton on the Bay. on Nov 1, 2023
Dear Julie,Thank you for taking the time to complete our Guest Satisfaction Survey.We are pleased to hear that you enjoyed your stay in our apartment, found it was well appointed and clean.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Manager – Quest Brighton on the Bay.

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Cabrini Hospital. Over the road from Royal Brighton Yacht Club & Restaurant.
Stayed 1 night in Oct 2023
Response from Manager – Quest Brighton on the Bay. on Nov 1, 2023
Dear Greg,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Manager – Quest Brighton on the Bay. on Nov 1, 2023
Dear Annette,Thank you very much for your feedback on your stay with us.Pleased to read your stay was both enjoyable and comfortable.Look forward to the opportunity of welcoming you again.Best Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

simone

Stayed 1 night in Oct 2023

8/10 Good

Igor

Business traveller
Good location just out of the CBD and near the sea. Nice, leafy area. Easy parking.
Stayed 1 night in Oct 2023
Response from Manager – Quest Brighton on the Bay. on Nov 1, 2023
Dear Igor,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay

8/10 Good

Matina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager – Quest Brighton on the Bay. on Nov 1, 2023
Dear Matina,Thank you very much for your feedback on your stay with us.Pleased to read your stay was both enjoyable and comfortable.Look forward to the opportunity of welcoming you again.Best Regards,Manager – Quest Brighton on the Bay

10/10 Excellent

Barry, BOWRAL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel, easy parking good experience overall
Stayed 4 nights in Oct 2023
Response from Manager – Quest Brighton on the Bay. on Nov 1, 2023
Dear Barry,Thank you very much for your feedback on your stay with Quest Brighton on the Bay.Pleased to read your stay was both enjoyable and comfortable. Also, your comments will be passed on to the staff and I am sure they will be delighted to hear your comments.Look forward to the opportunity of welcoming you again.Warm Regards,Manager – Quest Brighton on the Bay.

8/10 Good

simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager – Quest Brighton on the Bay. on Nov 1, 2023
Dear Simone,Thank you very much for your feedback on your stay with us.Pleased to read your stay was both enjoyable and comfortable.Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heating could not be turned off and was very noisy through the night. Stove timer flashed all night, couldnt be set. Lovely and close to the beach & Cabrini.
Stayed 1 night in Aug 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was extremely comfortable and roomy. Complete cooking facilities available if required. Will be back
Stayed 1 night in Aug 2023
Response from Manager – Quest Brighton on the Bay. on Aug 16, 2023
Dear Brenda,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable. Looking forward to seeing you again during your next visit to Melbourne.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I needed for a one night stay! Would book again the next time I’m in Melbourne
Stayed 1 night in Aug 2023
Response from Manager – Quest Brighton on the Bay. on Aug 16, 2023
Dear Jess,Thank you very much for your feedback on your stay with us.Pleased to read your stay was both enjoyable and comfortable.Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Across the road from the beach
Stayed 5 nights in Aug 2023
Response from Manager – Quest Brighton on the Bay. on Aug 16, 2023
Dear Annette,Thank you very much for your feedback on your stay with us.Pleased to read that you found the location was convenient and your stay was both enjoyable and comfortable.Once again thank you for your feedback and choosing Quest Brighton on the Bay. Look forward to the opportunity of welcoming you again.Best regards,Manager – Quest Brighton on the Bay.

8/10 Good

Brenda

Travelled with family
Liked: Amenities
Very nice room, pleasant decor and balcony was nice
Stayed 1 night in Aug 2023
Response from Manager – Quest Brighton on the Bay. on Aug 16, 2023
Dear Brenda,Thank you very much for your feedback on your stay with us.Pleased to read your stay was both enjoyable and comfortable.Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay with nothing to complain about, comfy beds, friendly staff
Stayed 1 night in Jul 2023
Response from Manager – Quest Brighton on the Bay. on Aug 16, 2023
Dear Steven,Thank you very much for your feedback on your stay with Quest Brighton on the Bay.Pleased to read your stay was both enjoyable and comfortable. Also, your comments will be passed on to the staff and I am sure they will be delighted to hear your comments.Look forward to the opportunity of welcoming you again.Kind Regards,Manager – Quest Brighton on the Bay.

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment, although it is next to a busy street, but it is close to the beach as well as Brighton central (15 mins walk)
Stayed 1 night in May 2023
Response from Robert and the team on Jun 6, 2023
HI Carl. Thank you for staying with us in lovely Brighton. The Esplanade, along the beach, is indeed a busy road, and we have many different rooms in a variety of locations depending on your needs. We hope to be of service again. Robert

10/10 Excellent

Jen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff very helpful. Spare blanket needed washing. Good short stay place
Stayed 2 nights in May 2023
Response from Robert on Jun 4, 2023
Hi Jen. thank you for staying with us and great to see you found our staff to be helpful. I note your comment about the blanket. We do have a schedule to check and wash our blankets, but I will get housekeeping to check all blankets in the rooms following up on your experience. We hope to see you here again soon

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Brighton Stay
Central Melbourne suburb with the extensive Brighton shopping centre walking distance away. Comfortable and well appointed room.
Stayed 4 nights in May 2023
Response from Robert and the team on Jun 1, 2023
Brighton is a lovely, leafy suburb by the bay in Melbourne. We love our fresh sea breezes and the mix of modern and heritage homes in the area. It is great you found Church Street for boutiques and cafes nearby also. We enjoyed having you here with us and glad to have you as part of our Quest family.

10/10 Excellent

Nick

Stayed 1 night in May 2023
Response from Robert and the team on May 21, 2023
HI Nick. It was great to have you visit with us and wonderful to see you enjoyed Brighton. Thanks for staying and we hope to welcome you again and be of service to you