Beach/ocean view
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Reviews of Radisson Aquatica Resort Barbados

4 out of 5
Radisson Aquatica Resort Barbados
Aquatic Gap, Carlisle Bay, Bridgetown, St. Michael

Reviews

8.0

Very good

Rating 10 - Excellent. 405 out of 1002 reviews" "
Rating 8 - Good. 292 out of 1002 reviews" "
Rating 6 - Okay. 160 out of 1002 reviews" "
Rating 4 - Poor. 97 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anita, Phillipsburg

Travelled with family
Liked: Cleanliness, staff & service
The staff were excellent, friendly, helpful and like a 2nd family. The only issue would be that the building could definitely use some maintenance. A paint job would make a big difference in the look of the outside of the building the balconies. Beautiful beach and good food. We will definitely be back again.
Stayed 7 nights in Apr 2024

8/10 Good

Franklin

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Friendly and accommodating. Property is a little dated. Excellent beach.
Stayed 7 nights in Apr 2024

8/10 Good

Ronda

Travelled with partner
Liked: Cleanliness, staff & service
We loved this property! Giselle at the front desk and Shane at the beach took great care of us! The property needed a little updating but the beach and location was beautiful. Breakfast was a bit pricey on a daily basis. We just don’t eat enough to make a buffet worth our while. Thanks for a great stay!
Stayed 6 nights in Mar 2024

6/10 Okay

Diana

Property has not been updated in the 10 years since my last visit. However, the room was okay and very quiet.
Stayed 2 nights in Apr 2024

4/10 Poor

McKenna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
To preface, I am 24, and I traveled with 3 other friends around my age. BAD THINGS:don't expect much. If you are looking for an updated modern hotel with 2024 amenities, this is not your place to stay. However, the property was VERY clean and I felt safe. Check-in: We had to wait 2 HOURS after the listed check-in time to get into our room. The staff was NOT accommodating, offered no explanation to why our room was not ready other than 'our booking was for 2 people but we had 4 people.' BE CAREFUL with this, expedia did not have an option for more than 2 people at the time of my booking. Upon waiting 2 hours for them to allegedly be 'setting the room for 4 people' we got into our DOUBLE-BED ROOM that still only had 2 waters, and 2 towels...hmmm? Come to find out on our first day, they just did not have a proper cleaning schedule as they did not show up until 4pm to clean our room. The breakfast buffet is not worth it. GOOD THINGS: You are right on pebbles beach, which is an incredible location for the price of this hotel. The race horses are washed in the ocean on this beach in the morning around 5:30am. The Skippers lunch spot/bar is AMAZING. Located right by a gas station/convenience store. Beach set up is beautiful and comfortable. Beach concierge was SO ACCOMMODATING and nice. Some of the front desk staff were nice and acknowledged your presence when you walked in.... others couldn't fog a mirror. Overall if you are just looking for a place to sleep this is it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 2 nights in Jul 2023

6/10 Okay

Varun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
first time here i was not to happy with two things . Firstly the security officers need to be trained how to talk to guest. Secondly , the parking spots provided to taxi service should be moved. When its raining guest in not allowed to park close to hotel in these spots but rather park further and get soaked walking back to hotel.The gentleman who works the bar with the white shirt daily needs to not be racial profiling. I am a person with color of the locals and was talked to by this gentleman when i entered the bar area to go sit where the old building is situated with no respect. I am a guest just like everyone and should be treated with respect like all others were.Overall it was a good stay , front desk very friendly , facilities was good, food could be better and i would stay there again.
Stayed 4 nights in Mar 2024

4/10 Poor

Jamal

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff and property cleanliness was good...servicing of rooms were always on time and thorough....fyi the AC in room 607 leaks. Additionally, the limited choices on the menu was disheartening....the limitations applied to paying customers were dissatisfactory...more emphasis should be placed on having an wider and more accessible menu....food was unaccessible based on the time of the day....the buffet was only accessible for dine-in...etc etc.
Stayed 5 nights in Mar 2024

8/10 Good

Manpreet

Travelled with family and small children
Liked: Cleanliness, staff & service
Good location, the property is in need of repair. The bathroom shower is not great and the bathroom door needs a lock. The rooms were clean and staff were very friendly.
Stayed 6 nights in Mar 2024

6/10 Okay

Rawatee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Liked the beach on the property. Did not like hostile staff at reception..not courteous and not helpful
Stayed 1 night in Mar 2024

2/10 Terrible

Hugh

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Margo

Stayed 2 nights in Mar 2024

4/10 Poor

Patrick

Disliked: Property conditions & facilities
rotten doors in bathrooms #, needs an update , expensive for what you get
Stayed 2 nights in Mar 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly staff at check-in. The property is at best a two star motel.
Stayed 1 night in Mar 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the loud music until 11:30pm. Impossible to drown the noise out
Stayed 1 night in Mar 2024

8/10 Good

Nykia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and the front desk staff was really nice. The only reason I am not going 5 states because the breakfast buffet was not that good and really expensive.
Stayed 5 nights in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, great beach, great service,
Stayed 14 nights in Mar 2024
Response from Guest Experience Manager on Mar 18, 2024
Thank you for your complimentary feedback. We are elated to learn of your outstanding experience during your stay with us and eagerly anticipate the opportunity to extend our hospitality to you again soon.

4/10 Poor

Garry

Business traveller
Disliked: Cleanliness, property conditions & facilities
Great staff on the beach and great housekeeping Front desk staff could not find both their feet if trying - very weak group. Old hotel with run down feel.
Stayed 5 nights in Mar 2024
Response from Guest Experience Manager on Mar 18, 2024
Please accept our sincere apologies for any disruptions you encountered during your stay. We hope for another opportunity to welcome you back to the Radisson Aquatica Resort.

6/10 Okay

Light

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I liked the beach
Stayed 5 nights in Mar 2024
Response from Guest Experience Manager on Mar 13, 2024
Thank you for writing a review. Your acknowledgment of the pristine water is greatly appreciated.

10/10 Excellent

Carla Maria Moreira Dias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Feb 2024
Response from Guest Experience Manager on Mar 9, 2024
Thank you for your five-star review! We also wish to thank you for allowing us to be of service to you.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff are lovely; beach is beautiful, property is a bit tired but absolutely fine for one night.
Stayed 1 night in Mar 2024
Response from Guest Experience Manager on Mar 9, 2024
We are profoundly gratified to have exceeded your expectations. Your affirmative remarks resonate deeply with our pursuit of excellence and encourage our unwavering commitment. We hope to see you in the near future.

8/10 Good

Dale

It’s off the path a little which is nice that it’s not off a main road. Private beach was right there and perfect location. I would go back definitely. A little high priced I feel and the other hotels are probably a little nicer but the bed was very comfortable and it was perfect in all other ways.
Stayed 4 nights in Feb 2024
Response from Guest Experience Manager on Mar 4, 2024
Thank you for writing a review. Your mention of our convenient location is greatly appreciated. We are glad that our location added to your experience. We hope to see you in the near future.

6/10 Okay

Ari

Travelled with partner
Liked: Cleanliness, staff & service
The beach in front of the property is outstanding. Plenty of restaurants surrounding the property.
Stayed 2 nights in Feb 2024
Response from Guest Experience Manager on Mar 4, 2024
It was a pleasure to have served you. We look forward to seeing you in the near future.

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent beachfront location, morning horse swim but property needs refreshing. Only here one night.
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on Mar 4, 2024
Thank you for your review. We hope to welcome you over a longer period, in order for you to experience all that we have to offer.

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s time for a major renovation . At least redo the reception counter . Paint the pool . It’s not even tempting to go swim in it . Get a ATM machine . Maybe an area where we can buy some snacks . Stop nickel and diming us . They charge a service charge when you eat there and then they want you to tip them . This hotel is not in comparison to other hotels we stayed in in our trips around the world . Sorry to say but we won’t go back .
Stayed 7 nights in Feb 2024
Response from Guest Experience Manager on Mar 4, 2024
We are disappointed to learn that your stay didn't meet your expectations. We're working on enhancements to ensure a more pleasant experience in the future.

10/10 Excellent

Silvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is prime, on the beach. Lovely and very attentive staff, clean dining experience didn't get harsh browns at breakfast that was my only complaint. otherwise I will most definitely return.
Stayed 4 nights in Feb 2024
Response from Guest Experience Manager on Feb 20, 2024
We are so pleased to have exceeded your expectations. Your positive comments make all our hard work worthwhile.

8/10 Good

Charles

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was a little dusty upon checkin but everything else was great! staff very pleasant and helpful
Stayed 4 nights in Feb 2024
Response from Guest Experience Manager on Feb 20, 2024
We are delighted that you enjoyed your stay with us. Our team strives to provide exceptional service, and your feedback is truly appreciated.

8/10 Good

Oliver, Winnipeg

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not much activity within walking distance.
Stayed 6 nights in Feb 2024
Response from Guest Experience Manager on Feb 20, 2024
Thank you for choosing the Radisson Aquatica Resort. We thoroughly enjoyed hosting you during your stay. We hope to see you in the near future.

2/10 Terrible

Tanya

Travelled with partner
Disliked: Amenities, property conditions & facilities
You have to renew the property
Stayed 3 nights in Feb 2024
Response from Guest Experience Manager on Feb 21, 2024
Thank you for writing a review. Your feedback is valuable to us, and will be forwarded to our management team.

8/10 Good

Taramattie, Georgetown

Travelled with partner
Liked: Amenities
Yes
Stayed 2 nights in Feb 2024
Response from Guest Experience Manager on Feb 21, 2024
Thank you for choosing the Radisson Aquatica Resort Barbados. We look forward to seeing you soon!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Experience Manager on Feb 20, 2024
Thank you for writing a review. We can't wait to welcome you back soon.

8/10 Good

Dirk

Travelled with partner
Liked: Staff & service
A basic property that could do with some refurbishment. Friendly staff.
Stayed 1 night in Jan 2024
Response from Guest Experience Manager on Feb 20, 2024
Thank you for allowing us to be of service to you. We appreciate your feedback.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Casual and friendly atmosphere on a beautiful stretch of beach. Great ocean views from my room. Unique experience of seeing race horses being taken for a swim in the sea on our beach.
Stayed 2 nights in Jan 2024
Response from Guest Experience Manager on Feb 20, 2024
Thank you for your complimentary feedback. We are elated to learn of your outstanding experience during your stay with us and eagerly anticipate the opportunity to extend our hospitality to you again soon.

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2024
Response from Guest Experience Manager on Feb 20, 2024
Thank you for writing a review. We look forward to seeing you soon!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The team that runs this resort are truly outstanding. Every single member of the team goes the extra mile - nothing is too much trouble. They deliver magnificent customer service with a smile on their faces. The hotel is in a wonderful location too - but it's all about the people. My only criticism relates to the lack of ongoing investment in the premises by Radisson. They are tired and in need of upgrading / refurbishment. Come on Radisson Group! I'll return to this fabulous place in a heartbeat.
Stayed 3 nights in Jan 2024
Response from Guest Experience Manager on Feb 20, 2024
Your recognition of the warmth and professionalism of our staff is deeply gratifying. Their dedication to ensuring a warm and personalized guest experience is unwavering, and your commendation is a testament to their dedication.

8/10 Good

isabelle, wolfe island

Stayed 1 night in Jan 2024

10/10 Excellent

Leya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderfull Helpful and courteous staff View were amazing Availability of shopping complex and dinning was very convenient Excellent
Stayed 3 nights in Jan 2024
Response from Guest Experience Manager on Feb 20, 2024
We are delighted that you enjoyed your stay with us. Our team strives to provide exceptional service, and your feedback is truly appreciated.

10/10 Excellent

Devi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Guest Experience Manager on Mar 4, 2024
Thank you for your five-star review! Your kind words inspire us to maintain the highest level of service for all our guests.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Okay the hotel needs some investment as rooms are dated and decor needs refreshed asap and hotel lacks evening entertainment. Staff however are fantastic, reception are lovely, beach staff outstanding.Breakfast waitress girls singing while serving Bajan style heartwarming. Location perfect for best beach and morning strolls to either Sage or Charles Washington eateries for breakfast or lunch.
Stayed 7 nights in Dec 2023
Response from Guest Experience Manager on Feb 21, 2024
Your recognition of the warmth and professionalism of our staff is deeply gratifying. Their dedication to ensuring a warm and personalized guest experience is unwavering, and your commendation is a testament to their dedication.

6/10 Okay

Ross, Burnaby

Travelled with partner
Stayed 3 nights in Jan 2024
Response from Guest Experience Manager on Mar 4, 2024
Thank you for your review. We hope to see you in the near future.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Radisson Aquatica. Restaurant staff was amazing especially with our 18 month old son. There is a portion of the restaurant that looks closed off for repairs which appears new and operational in the photos. Ocean view was awesome
Stayed 3 nights in Jan 2024
Response from Guest Experience Manager on Mar 4, 2024
Thank you for your kind words! We are thrilled to hear that you had a fantastic experience at our hotel. We can't wait to welcome you back soon.

10/10 Excellent

Celso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good food and service
Stayed 2 nights in Jan 2024

4/10 Poor

Sufyan

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

4/10 Poor

Colin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs Renovation
Needs renovation - pool looks dirty and not maintained- thankfully we only stayed one night
Stayed 1 night in Jan 2024

6/10 Okay

Sara

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in desperate need of renovation, it’s a shame as the staff are lovely
Stayed 2 nights in Dec 2023

8/10 Good

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and enjoyable stay
The checking process was a little slow, although the staff were very polite and helpful with the updates on the status of the room. Once checked in we were pleased with the facilities. If you like horses this is a good place to stay as a number of horses from the local race track are brought over every morning for a rehabilitation swim. A highly recommended sport to stay if you’re here for New Year’s Eve. You won’t be disappointed with the fireworks display which can be admired from the beach whilst sipping a piña colada.
Stayed 5 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Guest Experience Manager on Feb 21, 2024
Thank you for your review. We look forward to welcoming you back to the Radisson Aquatica Resort Barbados.

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing time
The weather was amazing ! Staff was awesome Janeen took care of me from the beginning and everyone else was wonderful also. i have nothing but great things to say, from the front desk to the bar tenders to the wait staff and even my driver for the day ( Tasha) . if traveling alone this is a safe haven , thanks for everything!!!!
Stayed 2 nights in Dec 2023

4/10 Poor

Fawwaaz, South Oropouche

Stayed 2 nights in Dec 2023