Reception

Reviews of ACHAT Hotel Braunschweig

ACHAT Hotel Braunschweig
Berliner Platz 3, Braunschweig, NI

Reviews

8.4

Very good

Rating 10 - Excellent. 182 out of 472 reviews" "
Rating 8 - Good. 221 out of 472 reviews" "
Rating 6 - Okay. 47 out of 472 reviews" "
Rating 4 - Poor. 18 out of 472 reviews" "
Rating 2 - Terrible. 4 out of 472 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend stay
Helpful staff and a hearty breakfast !
Stayed 3 nights in Nov 2023
Response from ACHAT Hotel Braunschweig on Dec 14, 2023
Dear Raj,we are very pleased that we were able to welcome you to our ACHAT Hotel Braunschweig! Thank you very much for taking the time to give us your feedback and for rating us so positively! Guest satisfaction is our top priority.We hope you had a pleasant journey home and look forward to welcoming you again. Best regards, your team from the ACHAT Hotel Braunschweig

10/10 Excellent

Angela

Stayed 1 night in Aug 2023

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
The interiour was a bit dated, but the room was clean and tidy. I appreciated the air con, as it was very hot. Staff was friendly and informative. I stay for one night, as I had an early train to catch. The train station, tram- and bus station is basically just outside the door - my main reason to stay in this hotel. I was surprised how wonderfuly quiet the room was, even with a window open, seeing it is right by some busy streets. There were a few restaurants in walking distance and if I remember correctly a shopping mall as well.
Stayed 1 night in Jun 2023

10/10 Excellent

Massoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying at this property. Obviously, we were happy enough to return after four years. Ownership has changed and prices have gone up but we had a pleasant stay.

10/10 Excellent

Martina

Stayed 2 nights in Apr 2023

10/10 Excellent

Trang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room
Stayed 2 nights in Jul 2022
Response from Michel Hotel Braunschweig on Jul 27, 2022
Dear Trang, Thank you for staying at Michel Hotel Braunschweig. Hope to welcome you very soon again in our Hotel. Kind regards, Michel Hotel Braunschweig

10/10 Excellent

Oden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Perfect location, next to the station. Great and very convenient hotel. Walking distance from city center. Recommended!
Stayed 1 night in Oct 2021
Response from Michel Hotel Braunschweig on Oct 8, 2021
Sehr geehrter Herr P, Wir möchten uns für Ihre Kommentare bedanken. Viele unserer zukünftigen Gäste werden von der Erfahrung vergangener Gäste in unserem Hotel profitieren. Wir freuen uns schon jetzt auf ein Wiedersehen! Herzliche Grüße Michel Hotel Braunschweig

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Nice budget hotel. Breakfast was good. Room was clean. Could do with an update for decor etc. Location is great. Staff were friendly & helpful. I would definitely stay here again.
Stayed 3 nights in Aug 2021
Response from Michel Hotel Braunschweig on Aug 12, 2021
Dear David, thank you for taking the time to share your comments with other visitos of Expedia. Guest feedback is something that is extremely valuable to us. Hope to welcome you again very soon in our Hotel. Best Regards Michel Hotel Braunschweig

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Hendrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eerlijk verblijf met kleinkind in ruime kamers
Wij waren hier voor één nacht met ons kleinkind. De kamer was echt heel ruim en het personeel was super vriendelijk ; zowel wij de receptie als het ontbijt. echt super. Jammer dat de kamer ( eigenlijk kamers) geen airco hadden. er stond wel in de omschrijving van het hoetel dat het airco was. ( was zeker van pas gekomen bij dit warme weer) Afstand tot de oude stad is makkelijk te voet te doen. Ontbijt was heerlijk, ook voor het kleinkind ondanks de corona maatregelen. Wij komen graag terug.
Stayed 1 night in Aug 2020
Response from Team Mercure on Sep 9, 2020
Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Atrium Braunschweig erg op prijs. Wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend,

10/10 Excellent

Gred, Londyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! Nice breakfast. Helpful staff. Thanks!!!
Stayed 1 night in Jul 2020
Response from Team Mercire on Aug 20, 2020
Dear Guest, We appreciate your feedback regarding your stay at the Mercure Hotel Atrium Braunschweig. Thank you for sharing your experience. We hope you will visit us again next time. Sincerely, Mercure Hotel Atrium Braunschweig

10/10 Excellent

Vitaly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and with good access
Good business hotel near the train station. Very quiet because all rooms look into inner courtyard with a fountain
Stayed 1 night in Jun 2020
Response from Mercure Hotel Atrium Braunschweig on Jul 15, 2020
We appreciate your feedback regarding your stay at the Mercure Hotel Atrium Braunschweig. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Lena Müller on Feb 27, 2020
Lieber David, vielen Dank für Ihre TOP Bewertung und der vollen Punktzahl. Es freut uns sehr, dass wir Sie mit unserem Produkt und unserer Serviceleistung überzeugen konnten. Wir freuen uns schon jetzt, Sie bei Ihrem nächsten Braunschweig-Besuch wieder bei uns begrüßen zu dürfen. Gastfreundliche Grüße wünscht das Team vom Mercure Hotel Atrium Braunschweig

8/10 Good

Kenichi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Close to the main station, but far from the center of the city. Therefore, limited choice of restraints near the hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Enjoyed our stay. Very central hotel - close to the train and tram stations and a nice 20 minute walk to the city centre. Whilst the hotel is a little dated in terms of its build and decor, the service and price was excellent. Really good breakfast with a great choice and good service.
Stayed 2 nights in Sep 2019

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As all ways, the Mercure, Braunschweig, is clean, quiet, friendly and convenient.
Stayed 1 night in Feb 2019
Response from Bianca Rosenberg on Mar 22, 2019
Dear Guest, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good access to the train station, but you might notice that the hotel is a bit far from the city center. Some areas in the city center are paved with stone, which is not friendly to your suitcase. If your baggage is heavy, this hotel can be the best choice.
Stayed 1 night in Feb 2019
Response from Bianca Rosenberg/ Front Office Manager on Feb 14, 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Bianca Rosenberg/ Front Office Manager on Feb 16, 2019
Lieber Gast, vielen Dank für die Vergabe von 4 Sternen. Wir freuen uns auf Ihren nächsten Besuch. mit freundlichen Grüßen aus der Löwenstadt

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Braunschweig main train station
Very convenient for the train station (but not too close to the city centre and Old Town). Breakfast good, rooms OK, slightly tired. Very good value for money.
Stayed 1 night in Oct 2018
Response from Bianca Rosenberg on Dec 5, 2018
Dear Beverly, thank you for your time to share your moments with us. We are happy that you enjoyed your stay. We hope, that you come back very soon. with best regards Bianca Rosenberg Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking during night
Stayed 1 night in Jul 2018
Response from Front Office Manager on Sep 4, 2018
Dear Guest, thank you for your kind feed back. We are happy that you like our free parking. We hope that you come back another time. With best regards Bianca Rosenberg

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Bianca Rosenberg- Front Office Manager on May 18, 2018
Dear Guest, thank you for your very good feed back. We hope, that you come back very soon. With best regards

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for business
Great hotel
Response from Bianca Rosenberg-Front Office Manager on May 18, 2018
Dear Marius, thank you that you take the time to share your moments with us. We are happy that it was perfect for your business trip. We hope, that you come back very soon. With best regards

10/10 Excellent

Winston, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Mercure Braunschweig
We need to spend a night at Braunschweig after visiting a client. We need to take early train to Hamburg the next morning, so that Mercure, across street from Train Station, is a logical choice. The hotel staff was very helpful to organise a breakfast bag for us. The single room was spacious. Wifi was quite good. So in general, it was a very good stay.
Stayed 1 night in Mar 2018
Response from Bianca Rosenberg-Front Office Manager on May 18, 2018
Dear Winston, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

gym

Liked: Cleanliness, staff & service
Disliked: Room comfort
Third person didn’t sleep
The sofa sleeper for the third person was unsuitable to sleep on; the floor was more comfortable.
Stayed 1 night in Dec 2017

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & convenient
Very convenient location. Opposite station and easy access to town
Stayed 2 nights in Oct 2017

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and opposite the train station
Well located opposite the train station with free parking, 2KM from the Old Town. There were some renovations happening during our stay which we hadn't been alerted to, but they didn't disturb us.
Stayed 1 night in Aug 2017

8/10 Good

HANMIN

Liked: Staff & service, property conditions & facilities
Perfect location to other cities.
Perfect location, but some not clean air in room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jim, Valecia

Disliked: Property conditions & facilities, room comfort
one night is max.
Room had a wet musty smell. Right over the tram lines. Get a room away from the street. A/C barely cooled the room.

8/10 Good

jaytea, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & handy
Directly opposite the trainstation. If the resturant is close McDonald's opens late. Parking is 10 euros for 24hrs or you can park in the street free between 16:00 and 09:00

8/10 Good

Paul, München

Liked: Cleanliness, staff & service
Overnight Stay (Business)
An overnight stay (on a Sunday night) for an early meeting on the Monday morning. The hotel is very well situated directly opposite the train station. The room was quite small but adequate for a one night stay, more than a couple of nights though and you would start to notice how small the room was. Good service from all areas of the hotel (reception, bar/restaurant, breakfast).

10/10 Excellent

Andy, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to train station
Stayed there for the football. Staff ultra friendly. Good value for money.

8/10 Good

Allen, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good corporate hotel
Very professional, good location by main train station, internet worked fine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel
Great location for Hauptbanhof. 15 minute walk to town centre. Hotel clean, staff friendly and helpful. Had bar meal 1 night which was excellent. Never had breakfast so can't comment. Rooms had tea/coffee making facilities. Would stay again if visiting Braunsweig.

8/10 Good

Liz, Worcester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit for purpose
I wanted a hotel near the railway station and this is what I got.

10/10 Excellent

Charles Pace, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall
It is a very quiet and clean hotel, which is very central (15 mins walk to the centre). Furthermore, the train station is only 2 mins away, however it is very quiet.

10/10 Excellent

Russell, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate Hotel close to Railway station
Couldn't find any fault whatsoever with this lovely hotel, spacious beautifully decorated rooms, comfy bed, fabulous bathroom. The staff were always helpful and obliging. It was such a nice feeling to enter after a day's outing and relax. There is a very nice bar and lounge area as well.

10/10 Excellent

Happy Traveller, Sutton, Sy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very nice stay
Stayed here for a couple of nights on business & would recommend. Staff were really helpful & good natured, the little sports bar offered very reasonable German fare & beers with a friendly atmosphere. Very convenient for the station which is opposite with regular trains to Hannover & Hamburg. The stay exceeded my expectations.

10/10 Excellent

RW, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
Water and wine

10/10 Excellent

Bernd Kaufmann, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to the railway station
Excellent hotel for business and leisure

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel
Great hotel in a good location - just 20 minutes away from the city centre by foot or 10 minutes by tram/bus. The hotel room was superb and very comfortable. The beds were extremely good and we had the best night's sleep ever! The hotel staff were very helpful and willing to assist. Nothing was a problem - it was just good German efficiency. For the price, the room was great value for money and so good we thought we had been given an upgrade!

8/10 Good

Igor, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three cheers !!!
The only slight drawback fopr this hotel is a 10-15 min walking distance from the city center. The rest is just excellent: spatious room, sumptious breakfast, reasonably priced parking and particularly, very helpful personnel. Me and my family happened to stay in Mercur during the Battle of the Year final, when the hotel was full of participants and organizers running around. Nevertheless, the receptionists were extremely polite and efficient. This was also tested and confirmed by an accident (unrelated to the hotel) where we needed and received help from the reception staff. Three cheers !!!

8/10 Good

Arlene, central Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Braunschweig experience
We stopped here for the purpose of seeing a Vermeer. Trained in and trained out and wanted something near to the main train station with access to the old town area. Stayed two nights. Had breakfast in the hotel one morning, nothing extraordinary, but convenient. Ate out for breakfast the second day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended Budget Hotel
Pros: Friendly desk staff, early check-in not a problem, modern/clean rooms, opposite train station. Cons: No air-con & mosquito friendly in Summer, town centre 20 min walk

10/10 Excellent

Helen and Peter, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location right next to the train station and within walking distance of the old town. Quiet, comfortable room, good restaurant for dinner, good service and helpful staff. Highly recommended.

10/10 Excellent

Jean, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and buses
Excellent location because of being close to the train station. The staff was also very helpful for us to find convenient bus or tram routes and to recommend a good restaurant. (Anders, which was a easy walk from the hotel)