Lobby

Reviews of Baymont by Wyndham Branson Thousand Hills

2 out of 5
Baymont by Wyndham Branson Thousand Hills
230 S Wildwood Dr, Branson, MO

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 49 reviews" "
Rating 8 - Good. 16 out of 49 reviews" "
Rating 6 - Okay. 10 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 3 out of 49 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air unit in 120 is off or high , NO low . Very loud when on. Over great place to stay. Will most likely stay there 2 or 3 more times this year.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jim

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was great. We didn’t take advantage of the cook to order egg breakfast. We were meeting family at the Branson Cafe ( which was fantastic).
Stayed 1 night in Dec 2023
Response from Ronnie, on Dec 26, 2023
Hey Jim, Thank you for staying with us here at the Baymont. We appreciate your feedback. Hoping you had a blessed Holiday.

4/10 Poor

Wendy, Piperton

Disliked: Cleanliness, property conditions & facilities
Not very clean.
Stayed 1 night in Dec 2023
Response from Barry , Sales Manager on Dec 20, 2023
Good Morning Wendy, Thank you for taking time to leave a review of your experience, We are sorry that we were not able to exceed your expectations. We always try to deliver the best guest experience to every guest every time, and we always encourage our guests to let us know if something is unsatisfactory right away. We are sorry if this was not the case in your situation.Thank you and have a merry Christmas

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2023
Response from Barry , Sales Manager on Dec 20, 2023
Thank you for taking the time to share you experience. Your input is valuable and we appreciate your business.

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Came in to blood on our sheets and stains on our mattress. They moved us rooms and that room had roaches. We left and demanded a refund. I wish this would let me attach pictures.
Stayed 2 nights in Dec 2023
Response from Barry, Sales Manager on Dec 20, 2023
Thank you for your input. We are sorry for your unsatisfactory experience. We were happy to give you a full refund and we are glad you found suitable lodging. Merry Christmas

8/10 Good

Kimberly

Stayed 2 nights in Dec 2023
Response from Barry , Sales Manager on Dec 20, 2023
Good morning Kimberly,We appreciate your input and we are happy that you stayed. We hope to earn your business again.Merry Christmas and Happy New year,

8/10 Good

Rose S

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
super friendly and helpful staff, very convient location, quiet, awesome breakfast comforatable rm
Stayed 3 nights in Dec 2023
Response from Barry , Sales Manager on Dec 20, 2023
Good Morning Rose, We appreciate your valuable input and hope to have earned your future business.

6/10 Okay

Tracy

Travelled with partner
Centrally located
Stayed 1 night in Dec 2023
Response from Barry , Sales manager on Dec 20, 2023
Hello Tracy, Thank you for staying with us. We value your input from your guest experience and wish you a merry Christmas.

6/10 Okay

Tonia, Grinnell

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was dust on all the lamp where they had not been touched in a long time and our bedspreads were dirty. Every time you would flush our toilet the water would come right up to the rim and finally go back down or we would have to flush a couple times to get it to go down. They did not have all 4 rooms next to each other despite talking to them on the phone multiple times but did change it when we got there. Breakfast was okay, not a lot of options but the made to order omelets were great!
Stayed 2 nights in Dec 2023
Response from Barry, Sales Manager on Dec 20, 2023
Hey Tonia, I am sorry for your less than excellent experience. Your input is valuable and has helped us to improve.Merry Christmas,

10/10 Excellent

NILDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property on the outside needs a little renovation, but don't let that fool you... the rooms are comfortable and super clean, the price is affordable... everything you need. The attention of the owners, Mrs. Mital and Mr. Ronnie, is extraordinary. Breakfast is included which has more things than you are expecting and what makes it unique is the attention and the Mital omelets (with fresh eggs) an A .. We enjoyed the stay and the attention ♡ we will return
Stayed 2 nights in Nov 2023
Response from Barry, Sales Manager on Dec 20, 2023
Hello Nilda, We are happy to hear from you and we hope to have earned your future business. Merry Christmas,

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property is clean, but is dated. We had issues with the ac unit working, but it was cool enough outside we didn't call anyone. You can't beat the price. The front desk representatives were very nice. We did not have breakfast, so I cannot speak to that. We would stay again.
Stayed 1 night in Nov 2023
Response from Barry, Sales Manager on Dec 20, 2023
Hello Charity, Thank you for your input. We are excited to announce our Major Renovation during the months of January and February. We hope you come in the spring to see all that is done :-). Merry Christmas,

8/10 Good

Viola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Silver Dollar Trip
We didn't have wash cloths in room..we got in late so didn't go get any?? Shampoo bottles are empty...? Sitting display on sincl but empty?
Stayed 1 night in Nov 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hello Viola, Thank you for staying with us. We are sorry for the toiletries not being replaced. We would love for you to reach out to us so we can make it up to you :-) .Merry Christmas

8/10 Good

John

Stayed 1 night in Nov 2023
Response from Barry , Sales manager on Dec 20, 2023
Hello john, Thank you for taking the time to share your experience. We hope we made a good impression and earned your future business.Merry Christmas

6/10 Okay

Willis, Liberal

Stayed 1 night in Oct 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hello Willis, Thank for choosing the Baymont. We hope that we have a chance to give you an even better experience in 2024 as we will be doing a full remodel inside and out that will be completed in Feb.Merry Christmas

6/10 Okay

Rose

Travelled with family, Travelled with pets
Since I cannot be honest. Me and my family had a poor stay. We will not be going back to this facility
Stayed 2 nights in Nov 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hello Rose, We are sorry we did not exceed your expectations. We work hard daily to make improvements to increase the excellence of our guest experience, and your input helps.Merry Christmas,

10/10 Excellent

Gloria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omelets were prepared individually at breakfast. Sometimes had difficulty parking.
Stayed 2 nights in Nov 2023
Response from Barry , Sales Manager on Dec 20, 2023
Thank you for taking the time to share your guest experience. We are working hard to make Baymont at Thousand Hills the Best place to stay in Branson. We hope to have earned your future business and look forward to an excellent 2024. We hope that you can be a part of it with us.Merry Christmas

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities
The place is all it needs to be updated. The toilet didn’t work right the dollar was about to fall apart. was not worth the money.
Stayed 3 nights in Nov 2023
Response from Barry, Sales Manager on Dec 20, 2023
Hello David, We are sorry that we did not exceed your expectations. We appreciate your feedback as it helps us to make the improvements necessary to make the guest experience everything it should be.We are excited to announce that we are undergoing a full remodel that will be completed February

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hey Gordon, We appreciate your feedback and we hope that you will come to see our new remodel in 2024. Merry Christmas

10/10 Excellent

JILL

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners/managers excellent ! Sweet couple
Stayed 2 nights in Oct 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hello Jill, Thank you for your input and your kind words. We hope that you will come to see our new remodel that we will complete in February! Merry Christmas,

8/10 Good

Max

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Barry, Sales Manager on Dec 20, 2023
Hello Max, We thank you for your feedback. We hope to have earned your future business and we also hope that you will come and see our full remodel that we will complete in February .

10/10 Excellent

Juli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was great, even with eggs made to order by the attendant. She was so friendly. The rooms were typical for a hotel. These felt very safe and clean. The king bed was very comfortable.
Stayed 1 night in Oct 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

10/10 Excellent

Cynthia, Bolivar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!
Stayed 2 nights in Oct 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms friendly staff.
Stayed 1 night in Oct 2023
Response from Barry , Sales manager on Dec 20, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

10/10 Excellent

Mandy

Travelled with family
It was very clean. At breakfast they had a lady making eggs for you any way you wanted.
Stayed 1 night in Oct 2023
Response from Barry , Sales Manager on Dec 21, 2023
Thank you so much for your awesome review, and have a Merry Christmas

10/10 Excellent

Carl

Travelled with pets
Liked: Amenities
Staff was extremely courteous and helpful. Super nice experience for the price.
Stayed 2 nights in Oct 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Barry, SM on Dec 21, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant surprise. I went to Branson looking for a cheap getaway. I didn't have very high expectations of this hotel. I usually stay at a different one, I visit Branson often. Under new label, this hotel has made a significant effort. The room was clean. The breakfast was awesome. The lady cooked an omelet for me. She even told me they are doing more upgrades in the early part of 24. Excellent. I may have found a new go-to hotel.
Stayed 2 nights in Oct 2023
Response from Barry , SM on Dec 21, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

8/10 Good

Jill

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Accessible to many attractions. Outdated motel yet staff makes you feel very comfortable
Stayed 3 nights in Sep 2023
Response from Barry , Sm on Dec 21, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

6/10 Okay

Sherry

Stayed 2 nights in Oct 2023
Response from Barry , Sales Manager on Dec 20, 2023
Thank you for your feedback. It helps us to improve the guest experience and we appreciate you.Merry Christmas

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay,would stay again.
Stayed 3 nights in Oct 2023
Response from Barry, SM on Dec 22, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

10/10 Excellent

Pam

Stayed 1 night in Oct 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, staff & service
Everything was very strange. Buyer beware
Extremely old worn down hotel. Not what you would expect for the price that was paid. Everything was covered in plastic including the smoke detector in the room. Room was not ready to check in until 7pm. Front doors to hotel locked extremely early with just a sign to call for help. Pay the extra $10 the competitors charge and get the 2 ply toilet paper. I learned my lesson for sure…..
Stayed 1 night in Oct 2023
Response from Barry, SM on Dec 21, 2023
We are sorry for your experience , note that we are working hard to make sure every guest has a great stay.Merry Christmas

2/10 Terrible

Katlyn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The tv kept going on and off. The beds were broken. It smelled so bad that we ended up leaving early and didn't even finish our stay. I would not recommend this place.
Stayed 2 nights in Oct 2023
Response from Barry on Dec 22, 2023
We are sorry you had a poor experience. We will take you information and use it to better our property. Thanks for your feedback

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was nice
Stayed 1 night in Oct 2023
Response from Barry on Dec 22, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

8/10 Good

Heather

Stayed 1 night in Oct 2023
Response from Barry , Sales Manager on Dec 20, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

10/10 Excellent

SHAWNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary weekend
The hotel staff was eager to let us check in early. When we had gone to dinner and came back to room there was a small puddle of water on the floor from the refrigerator. The hotel staff immediately upgraded our room and we moved to a larger room. The room was spacious and the bed was comfortable but I like a little less firm bed, but overall we had a great stay and will stay again. Thank you Baymont staff for a pleasant stay.
Stayed 2 nights in Sep 2023
Response from Barry, SM on Dec 21, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Barry on Dec 22, 2023
Thank you for your feedback. It helps us to improve the guest experience and we appreciate you.Merry Christmas

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Hotel/Fantastic Staff
Had a wonderful 4 night stay. Clean, quiet room. Attentive staff. Fantastic breakfast. Break out of the "big hotel" mindset and give this family run hotel a chance.
Stayed 4 nights in Sep 2023
Response from Barry , SM on Dec 21, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We had a great stay! Its in a great location just off the strip and convenient to everything in town. The lady running it was amazing! So sweet and accomodating. She even cooks your eggs to order at breakfast in the mornings. The room was comfortable and clean. We will definitely be back soon! Great place!
Stayed 2 nights in Sep 2023
Response from Barry , SM on Dec 21, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

8/10 Good

Leroy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay even thing was so good I will come again
Stayed 3 nights in Sep 2023
Response from Ronnie on Sep 13, 2023
See you soon. Thank you for staying with us.

10/10 Excellent

Lou Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room. Upgraded towels and toiletries was an added bonus. The free hot breakfast was amazing with cooked to order eggs in addition to the other breakfast items made it a hit with my husband. Will definitely be back!!
Stayed 1 night in Sep 2023
Response from Barry , SM on Dec 21, 2023
Hello, Thank you for your feedback. We are so happy that you stayed with us and we hope to see you in 2024 after our full remodel that will be completed in late February. Merry Christmas,

8/10 Good

Cynthia

Travelled with partner
Liked: Staff & service
The facility has been updated. Breakfast is available. They were very accomodating with our room request and extra blanket.
Stayed 3 nights in Sep 2023
Response from Ronnie on Sep 13, 2023
Thank you for feedback.