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Reviews of Branson Vacation Inn & Suites

2 out of 5
Branson Vacation Inn & Suites
310 State Hwy 165, Branson, MO

Reviews

6.0
Rating 10 - Excellent. 41 out of 308 reviews" "
Rating 8 - Good. 76 out of 308 reviews" "
Rating 6 - Okay. 85 out of 308 reviews" "
Rating 4 - Poor. 50 out of 308 reviews" "
Rating 2 - Terrible. 56 out of 308 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kendra

Travelled with family
I will start by saying-this is NOT a big chain hotel, and does not have a 24 hour lobby. They will not allow early check in, and check in time is at 3pm. The lobby is closed from 10pm-7am. Overall, the experience I had was unpleasant, and I will not be returning. There are so many options in Branson, I don't feel like you really have to give any one place a second chance. The night staff did what he could to make things better, but it was not what I expected, nor what I would have preferred. If you're looking for a place to stay with the bare necessities, and do not need a lot of options for breakfast, this is your place. Otherwise, keep looking!
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite. This place is Old, needs upgrade. Everything! No amenities, no Ice. No one cleaning rooms.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Nightmare stay
Do not stay here! Sheets had hair in them, coffee pot in room covered in toothpaste, shower full of hair, towels stained brown, 1 spider came out of drain 1 the size of half dollar in bathroom. Son got bit by something on arm 3 times. Breakfast was awful. Nothing but cereal, light bread and gravy. Another guest asked for more biscuits she brings them out and tells them to heat them up in the microwave they was straight out of the fridge. Chairs in room and breakfast room was so nasty I hated to sit in them.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was clogged. The refrigerator leaked. And there was a DIRTY WASHCLOTH LEFT IN THE SHOWER. NOTHING GOOD TO SAY ABOUT THIS PLAXE.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were on our honeymoon and the room we got was supposed to have a microwave and a jacuzzi tub. No microwave. Jacuzzi tub was broken. Pool wasn’t filled. Barely any breakfast. We asked if we could switch rooms and they wouldn’t let us. No vending machine to be found either. After saying there was one.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Had a weird smell carpet need cleaned, bathtub leaked,
Stayed 1 night in Jul 2019

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service
Branson Vacation Inn & Suites - no.
check in fine, in 5 night stay, maid service never cleaned room. had to go to office for towels and toilet paper. carpet needed to be cleaned or replaced - feet would be black after walking around without shoes. tv was older crt type tv, remote would not turn tv on or off. I don't mind maid service every other day or every 3rd day, but it is not acceptable to not have service at all. will be traveling back to branson this fall, will not be staying at this hotel.
Stayed 5 nights in Jul 2019

4/10 Poor

Zabrina

Disliked: Cleanliness, property conditions & facilities, room comfort
We asked for a room on the backside and they told us that they were booked up and we were getting the last room they had and it was near the highway and it was loud and it had a jacuzzi in it but it had a out of order on it and it was falling apart.
Stayed 2 nights in Jul 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place to go if you just want a night st
the hotel was clean but it ever tires on are my site that there was a pool and when I asked about the pool they said the pool was down for the last 2 months being fixed and then whenever I asked about ice they said sorry it's in the middle but there's no ice of the hay won't be any ice for 2 hours which is was 830 at night and they said that somebody used it and took it in there coolers and filled them up and left so then I didn't get no ice for my drinks that I wanted to drink before I went to bed.and the beds were were flimsy so I have both of us had back problems so it made our backs hurt.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Unhappy
The swimming pool was closed
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, disgusting and nothing was as advertised! Pool was closed , full of brown water. Breakfast was literally watered down. So bad we were afraid to eat. Sheets were dingy, stained and thin, no toilet paper or Kleenex in check in ! Carpet from 20-30 years ago and so dirty! No daily room service! Almost no one spoke English! Refused a refund ! I could go on and On and On ! The worst motel I have ever , ever stayed in !
Stayed 3 nights in Jul 2019

8/10 Good

Andi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Easy booking and friendly service. You get what you pay for. Not the highest quality.
Stayed 1 night in Jul 2019

6/10 Okay

April

Liked: Room comfort
Stayed 3 nights in Jul 2019

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run like heck from this place!
Checked in and the desk clerk told me the room we were in had a hot tub but it was out of order. I didn’t pay for it so I thought no big deal. However, they must have been working on the plumbing because they left the side exposed. Also, the front of the sink and vanity was coming off. It looked like they tried to Superglue it and it was coming off. Finally, this property does not provide daily housekeeping. I was shocked! You could tell they didn’t spend a lot of time when they clean in between guests. The area behind the night stands were filthy. If we had paid more than $40 a night for the room, we would have asked for a refund. Had Branson not been so busy we may have done that anyway. We will NEVER stay here again.
Stayed 3 nights in Jul 2019

6/10 Okay

Terrie, Dongola Illinois

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
looked nice on the outside but the room was very old, inside door had paint pealing, shower curtain had mold on it, dresser in room was broken, towel rack was pulling off the wall, bathtub was leaking, sink had cracks in it, carpet was very stained and not clean behind the bed, bathroom walls were stained, towels and washcloths were stained, room was quiet which was a plus, outside hallways steps, etc were dirty and smelled needs some serious updateing could not find another place ato stay because of no vacancies everywhere
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

6/10 Okay

Patricia, Pocola

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location was good. Grounds were clean and neat. Parking was okay. Lobby was neat and inviting. Our room was nice on first impression, but the carpet was old and very dirty. The shower curtain had mold on it. Couldn’t see it until you get in the shower and pull the curtain shut.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Property was just what I required. Inexpensive, clean and comfortable.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we needed for a place to stay during our very busy vacation.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was semi clean. There was something on the wall and door in the bathroom. The spa was broken and the site shows an outdoor pool and there wasn’t one. We were there 2 nights, the room never was cleaned and we had to go request for more toilet paper and towels. We will never stay there again!!!
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

2/10 Terrible

Ashly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!!
Don’t go here!! The rooms stunk like pea, the shower curtain had mold all over it. There was still trash behind the bathroom door on the floor. The people that own it run around the place all hours of the night screaming and yelling. The outdoor pool was broke and has been for months is what I was told.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
Mold on the shower curtain calcium buildup in and around the drain.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
The building has a wonderful appeal but the room was dated. By dated I mean old carpet, sink, bathroom. Our coffee pot had been used by last tenant and was not cleaned. We didn't like how our door shut. Made us feel unsafe.
Stayed 2 nights in May 2019

2/10 Terrible

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor choice
Bed mattresses worst I have ever seen. Sheets were thin, worn, and yellow due to age and wear. Could not stay but manger canceled charge.
Stayed 2 nights in May 2019

8/10 Good

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay close to 76 Hwy
Nice big room with two queen beds. Older TV but it worked fine and had lots of channels. We had a nice view of the outdoor pool area even if it was too cool for the pool. The only thing was we didn't get any housekeeping service for the two days there. Usually most places make up the bed and dump the trash. This one didn't.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was meh......................................
Stayed 1 night in Apr 2019

8/10 Good

Delores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location as far as being close to things. They had to switch our room cuz the TV was busted then put us in a bigger room but the bath tub was busted. We had to b careful even entering or exiting the room because they're were people scraping and painting doors. Looked barely like the website led on. Bed was squishy but horrible bedding
Stayed 2 nights in Apr 2019

6/10 Okay

mike

Liked: Staff & service
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I did not receive a poolside room and the pool was not open, the room was very low quality and filthy but the staff had excellent customer service and the outside was nice
Stayed 3 nights in Mar 2019

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from James on Mar 13, 2019
Thank you for leaving your review. We hope to see you again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Dennis, Kansas

Disliked: Staff & service, property conditions & facilities, room comfort
Motel Hell
The description in no way matches what you get. We booked a king bed, jetted tub, and a balcony. When we arrived we opened the room and it was a cold enough to see my breath. We tried to get the heat turned on Tried to call the front desk, no phone. After much head scratching the removed the AC unit and swapped it out of another room all the while we had a big opening in the room and still frigid. The jacuzzi tub would not turn on that evening. We reported it the next day and that got fixed. The hot and cold valve in the shower and tub was switched and the hot water is scalding hot. Found that out the hard way. I turned the water on in the shower.Heat was set in the middle. I got in and thought I needed more cold water and turned the faucet to the cold side. The water got hotter real fast. I turned the valve to cold and got scalded by water. Then there was the bathroom sink that looked like a huge spiderweb because of the cracks. The toilet ran the entire time I was there. I would never, EVER recommend this hotel.
Stayed 3 nights in Dec 2018

6/10 Okay

jason

Liked: Staff & service
Branson
Older , But Good For The Price
Stayed 1 night in Nov 2018

8/10 Good

Janet, Brethren, MI

Liked: Cleanliness, staff & service, property conditions & facilities
Temperature in room was hard to control, pillows were not supportive, front entrance door had pealing paint, but the staff and service were excellent!
Stayed 7 nights in Oct 2018
Response from BVI on Oct 30, 2018
Janet, Thank you so much for staying with us and taking the time to review. We value your feedback and hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from BVI on Oct 8, 2018
Thank you for your review. We hope to see you soon!

10/10 Excellent

Donna, Locust Grove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the great breakfast! REAL scrambled eggs, biscuits and gravy, and all the rest. The room was great! The staff was awesome! Job well done, thank you!!!
Stayed 1 night in Sep 2018
Response from BVI on Oct 8, 2018
Donna, Thank you for staying with us and taking the time to review! We look forward to hosting you again in the future. Best Blessings, BVI

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WISH THEY HAD BAGELS, CREAM CHEESE AND DOUGHNUTS, CHOCOLATE MILK FOR BREAKFAST BUT IT WAS GOOD AND FUN
Stayed 2 nights in Sep 2018
Response from BVI on Sep 25, 2018
Thank you for staying with us and taking the time to comment. We hope to see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from BVI on Sep 15, 2018
Thank you for choosing Branson Vacation Inn for your stay and taking the time to leave a review!

8/10 Good

Bailey

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2018
Response from BVI on Sep 12, 2018
Bailey, Thank you for choosing Branson Vacation Inn and taking the time to review. We hope to see you on your next trip to Branson!

10/10 Excellent

Scott

Best vacation
It was amazing
Stayed 4 nights in Aug 2018
Response from BVI on Aug 29, 2018
Scott, Thank you for staying with us. We hope to see you again soon! -Branson Vacation Inn

2/10 Terrible

Ahmed, Columbia mo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old tv dark room lights good location good breakfast load neighbors
Stayed 1 night in Aug 2018
Response from BVI on Aug 29, 2018
Ahmed, Thank you for staying with us. We are an older property but are pleased to offer the best value in Branson! We hope you stay with us again. If you ever experience load neighbors in the future please bring it to our attention so we can make it right. Thank you!

2/10 Terrible

Len, Branson Missouri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floor was very dirty! The hotel was old and not very well-kept! I felt like I needed to take a shower after walking on the floors. I would not have stayed there after seeing the room if it were not for getting there at midnight. I was supposed to stay for three nights but checked out the next morning. The hotel staff refused to give me a reimbursement for paying for three nights stating they have a 24 hour cancellation policy . I contacted my credit card company and they are working with me .
Stayed 3 nights in Aug 2018
Response from BVI on Aug 29, 2018
Len, We are sorry our facilities did not meet your expectations. We are an older property but our rooms are very clean and we take pride in offering the best value for a hotel in Branson. Thank you for taking the time to leave your comments and we hope to better serve you on your next Branson stay. -Branson Vacation Inn

6/10 Okay

ArkTraveler, Arkansas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
On par for a cheap hotel I guess. Old square tv with non-working remote, keyed doors (not cards). Shower was serviceable but that’s all. Beds were low to the ground but serviceable- sheets appeared clean under close inspection and slept fine after requesting and getting a second pillow. Wide mix of folks staying there, some appeared to be actually living there. Staff seemed nice and accommodating during my limited interaction. All in all it served its purpose for one night, we got into town a day earlier than expected and just needed a place to hold us over until our other reservations at another hotel. Can’t really complain for less than $50. With that said there are much better options for just a few dollars more.
Stayed 1 night in Jul 2018
Response from BVI on Aug 29, 2018
Thank you for staying with us and taking the time to leave your comments. We are an older property but take pride in being Branson's Best Vaule! We hope to see you again. -Branson Vacation Inn

6/10 Okay

Dave, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
neutral
Hotel was inexpensive for a resort town. Hotel room was clean and neat, what we expected. Don't plan on using the pool. They have one, and they will tell you over the phone when making reservations they have one, when you arrive you will be witness to the fact that they have one. It's covered with a tarp, and completely unusable. Also the toilet wouldn't flush, so i called to the desk and nice, polite young lady brought me a most inappropriate plastic plunger, then left me to it. Plastic plungers that are designed for sinks aren't successful with toilets. The nice young lady did manage to fix the problem after we left for our show after I was politely insistent with her. Other than these things, everything was perfect.
Stayed 2 nights in Jun 2018
Response from BVI on Aug 29, 2018
Dave, Thank you for staying with us. Our pool will reopen in the summer of 2019. We hope to see you there! -Branson Vacation Inn

2/10 Terrible

Katherine, Wichita, Ks

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
We found bedbugs in the beds but we found a lot!!! Bad bad experience
Stayed 2 nights in Jun 2018