Braemar Vacation Packages

Did not take breakfast as wasn't available at 7:15am, parking for car ok, staff helpful, room clean but noisy and tv did not work

Staff were incredibly nice and helpful, especially Fay (hopefully I've spelt her name correctly). Food is brilliant and the bar area is such a nice place sit. Only thing I would maybe say is the lighting in the restaurant is quite bright but that is being a bit pernickety. I would highly recommend staying there. I very much doubt you'll find better in the area.

Average at best. Not particularly hospitable. I was locked out of my room twice. I met a lovely elderly lady in her zimmer staed on my corridor,who was also having difficulty accessing her room. I offered to help. When that wasn't feasible I then went down to the reception. I rang the buzzer 3 times. Just no staff. Bags of rubbish left in the corridor. Fruit flies in my room suggest it may well be needing a look in to regards to hygiene. I did extend my stay, mainly due to mobility issues, but I doubt very much that I'll be back. A shame as it's a decent area. More effort is needed.

Wanted to use the gym, didnt as it was only open after 8am due to it being "amongst rooms and it makes noise"....move it then! Room was clean and spacious, it was cold on entry, but did warm up with heating. Gym not being open was a disappointment. Website said open from 7am, staff said not open until 8am.

Rolm was good. Staff friendly. A few things not working in the rooms but nothing that affected our stay.