Interior entrance

Reviews of Comfort Suites Airport - University

3 out of 5
Comfort Suites Airport - University
2515 Catamount Street, Bozeman, MT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1002 reviews" "
Rating 8 - Good. 230 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

JULIE, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from GM-Nichole Parker on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Convenient to the Interstate, and close to dining. Recommend.
Stayed 1 night in Mar 2024
Response from GM-Nichole Parker on Mar 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet, clean, great staff!!
Stayed 1 night in Mar 2024
Response from GM-Nichole Parker on Mar 11, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely,

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets to low, parking to front door very icy. Not good for people with mobility issues.
Stayed 2 nights in Mar 2024
Response from GM-Nichole Parker on Mar 11, 2024
Dear Thomas,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great room, nice bed. A wonderful place to stay. It was quite, clean, well designed room, excellent value.
Stayed 1 night in Mar 2024
Response from GM-Nichole Parker on Mar 6, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. On behalf of our entire team, I would like to thank you for your kind words. Your satisfaction is important to us as a guest. We will be using your feedback to provide exceptional experiences for our guests. We hope for an opportunity to host you in the future

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
EXPEDIA INCORRECTLY AND INACCURATELY LABELED AS A 4 STAR HOTEL. IT IS NOT EVEN CLOSE TO BEING A 4 STAR HOTEL. THE FACILITIES ARE 2 STAR AT BEST. THE ROOM IS MINIMAL. THE BATHROOM IS UNACCEPTABLE WITH A BATH THAT IS UNUSEABLE AND A SINK THAT IS A BOWL WITH NO COUNTER. THE BACL OF THE SHOWER IS THE ONLY SPACE TO PLACE ONES' TOILETRIES. THE BEST IS WORN OUT AT BEST. THE HOTEL OFFERS NICE QUALITIES SOAPS ETC BUT THIS DOES NOT COMPENSATE FOR A 2 STAR EXPERIENCE.
Stayed 1 night in Mar 2024
Response from GM-Nichole Parker on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our quality and the bathroom on your recent visit. I have shared your feedback with the Chief of Maintenance to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

10/10 Excellent

Sean, Billings

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very easy home base for things we needed to do
Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on Mar 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Wendy, Cerulean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and efficient. The room was extremely clean and quiet. Breakfast buffet was yummy and the fitness/workout room was great! Highly recommend.
Stayed 2 nights in Feb 2024
Response from GM-Nichole Parker on Mar 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room. Great staff Tub n pool decent Taco Bell next door
Stayed 4 nights in Feb 2024
Response from GM-Nichole Parker on Feb 28, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.As a Guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed room. Friendly and accommodating staff.
Stayed 4 nights in Feb 2024
Response from GM-Nichole Parker on Feb 28, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.As a Guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Debra

Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Leah

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
1240 am room above me runnjng & stomping. It waz awful. I was recovering from surgery & thats unacceptable. Went on for about 45 mintues, then lobby guy took care of it.
Stayed 2 nights in Feb 2024
Response from GM-Nichole Parker on Feb 23, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to host you in the future.

10/10 Excellent

thomas

Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Jon

Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Hugo, Andrews

Stayed 3 nights in Feb 2024
Response from GM-Nichole Parker on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The represent was very kind and helpful. Nice to have some one that is pleasant!! So many these days are not..
Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on Feb 15, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

ART

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from GM-Nichole Parker on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Myles and GG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly staff. Clean. Reasonable.
Stayed 1 night in Feb 2024
Response from GM-Nichole Parker on Feb 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Boz
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on Feb 2, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your feedback to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Jessica, Oak Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The facility was very clean, quiet, and breakfast was wonderful.
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on Jan 30, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Cathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay and a great rate! Also loved the lemon water dispenser in the lobby! Thank you!
Stayed 2 nights in Jan 2024
Response from GM-Nichole Parker on Jan 26, 2024
Dear Cathleen,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Mahmud

Business traveller
Liked: Staff & service, property conditions & facilities
ROH room which is typically done for booking via 3rd party.
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on Jan 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from GM-Nichole Parker on Jan 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

James Patrick

Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on Jan 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 Good

Willians, MIAMI

Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on Jan 29, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Elena, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here and everything was again amazing from the staff, to the room, to breakfast and 24 hour coffee, tea, water and hot chocolate in lobby. Excellent
Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Jan 8, 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Airport-University and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Elena, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Breakfast delicious. Room clean, comfortable and everything beautiful.
Stayed 3 nights in Dec 2023
Response from GM-Nichole Parker on Jan 8, 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Airport-University and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Jan 30, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM-Nichole Parker on Jan 3, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean and always comfy, would be 1 star better if the hottub was open until midnight. Some of us work opposite shifts.
Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Dec 29, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback about the pool hours. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Kathy

Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Jan 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Lori

Stayed 4 nights in Dec 2023
Response from GM-Nichole Parker on Dec 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Lansana

Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Jan 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Joshua

Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Dec 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Kathryn, McMinnville

Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Dec 26, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel was great. Clean, within 5 minutes of I90 exit. Within 5 minutes of shopping and restaurants. The hotel staff was outstanding and friendly and very helpful. My husband has difficulty walking any distance and they accomodated our needs immediately by placing our room by the elevator. We used the pool and it was clean and warm. The greatest quality of this hotel though is the staff. We received two text messages while we were there asking if everything was good and if there was anything we needed just let them know. We visit Bozeman a few times a year because of family and this will be our new "Go to Hotel" for all future trips.
Stayed 5 nights in Dec 2023
Response from GM-Nichole Parker on Dec 22, 2023
Thank you again Kathy!! I will share your incredible experience with our staff. We truly appreciate and thank you for choosing Comfort Suites Bozeman. We look forward to your return.

10/10 Excellent

Christopher M

Stayed 6 nights in Dec 2023
Response from GM-Nichole Parker on Jan 10, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again.

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Dec 22, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Robert, Maple Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and reztraunts
Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Dec 22, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

KC

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Dec 22, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Christopher M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay
Response from GM-Nichole Parker on Feb 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. We sincerely appreciate and value your feedback as a Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Dec 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Madisen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM-Nichole Parker on Dec 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything' was great.
Stayed 2 nights in Dec 2023
Response from GM-Nichole Parker on Dec 5, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Ashley

Stayed 1 night in Nov 2023
Response from GM-Nichole Parker on Dec 22, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time since before the pandemic that our room was cleaned after the first day at any hotel! Not necessary, but a very nice touch!
Stayed 2 nights in Nov 2023
Response from GM-Nichole Parker on Dec 5, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Thank you for your positive feedback. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Thank you again for your kind words.

10/10 Excellent

Aelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and welcoming front desk and breakfast employees. Pool temperature was outstanding! Nice and warm!! Comfortable beds! Highly recommend.
Stayed 1 night in Nov 2023
Response from GM-Nichole Parker on Dec 5, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Ronda

Travelled with family
Liked: Staff & service, property conditions & facilities
The breakfast area could be tidier when we were there.
Stayed 2 nights in Nov 2023
Response from GM-Nichole Parker on Dec 5, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

anne, hamilton

Stayed 1 night in Nov 2023
Response from GM-Nichole Parker on Dec 22, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Airport-University. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.