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Reviews of Bozeman Inn

2 out of 5
Bozeman Inn
1235 N 7 TH Ave, Bozeman, MT

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1002 reviews" "
Rating 8 - Good. 351 out of 1002 reviews" "
Rating 6 - Okay. 198 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 81 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

cannon

Disliked: Staff & service
Watch out for the big hooter right blonde lady
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Bozeman Inn Management on Apr 23, 2024
Thank you so much, Robyn. We are glad to hear you had a wonderful stay!

2/10 Terrible

Darlene, Dillon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The woman working the desk was terrible. She accused me of being rude and when my husband went back to pick up the key she said the same to him and we were told we would not be allowed to stay there if we continued to be rude. We have stayed there many many times. We have no idea what she is talking about. Something must have been wrong with her. We will never stay there again!!!
Stayed 1 night in Apr 2024
Response from Bozeman Inn Management on Apr 10, 2024
Hello Darlene,There is nothing wrong with our staff. However, each time you come to check in it is way before check in time (several hours early) and you demand a specific room. Not only this, but you ask for keys to the room while the room is still occupied. We will never give out keys while another guest still has keys to the room. You have stayed here many times, but that does not give you a reason to treat our staff badly. We have never said anything until yesterday, but guests who treat our employees the way you do is simply unacceptable and we will not tolerate it. We wish you all the best in finding a hotel that is a better fit for what you are looking for. Have a nice day.

6/10 Okay

Cora

Travelled with partner
Liked: Staff & service
We'd stayed here before and it was always clean but this time the carpet had not been vacuumed. The bed was old and uncomfortable. The pillows old and too flat. The staff was nice and accommodating when I asked for more coffee and pillows. We could hear people talking next door until 1 AM. The worst part was the room heater sounds like a plane taking off.
Stayed 3 nights in Mar 2024
Response from Bozeman Inn Management on Apr 10, 2024
Hello Cora,We apologize that your stay was not a good one. We will address these issues with housekeeping. Had any of these issues been mentioned to the front desk while you were here, we would have been happy to help by moving you to another room.

8/10 Good

Christopher

Stayed 1 night in Mar 2024
Response from Bozeman Inn Management on Apr 23, 2024
Thank you for staying, Christopher.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Bozeman Inn is the place for wife and we are both ecstaticly happy. Thanks to everyone at the Bozeman Inn. It should be everyones first stop in Bozeman MT
Stayed 3 nights in Mar 2024
Response from Bozeman Inn Management and Staff on Mar 27, 2024
Hello Andrew,Thank you so much for this nice review. We really appreciate your feedback. Have a wonderful day!

8/10 Good

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent priced and within walking distance of Main Street
Stayed 3 nights in Mar 2024
Response from Bozeman Inn Management on Mar 27, 2024
Thank you so much, Kurt. We love our convenient, central location.

6/10 Okay

Fred

Stayed 2 nights in Mar 2024
Response from Bozeman Inn Management on Mar 18, 2024
Thank you!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, it’s an older property but as other have said, you can tell they’ve updated areas that made it a quite nice experience. It had a mini fridge, microwave, tv, cooler/heater, and clean bed. That’s all I can ask for in a basic room. It’s walkable to a few bars and places to eat.
Stayed 1 night in Mar 2024
Response from Bozeman Inn on Mar 15, 2024
Hello Michelle,Thank you so much for this nice review. We are so glad that you had a comfortable stay. We have renovated the entire interior, so that our guests have as comfortable a stay as possible. Thank you again and have a wonderful day!

2/10 Terrible

cassie

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Was in a Jam my purse was stolen. It was dark & i had my small child with me. I had called my parents To have them rent me a room for the night until morning.When I could figure things out. So my parents booked a room for me and my child, When I Arrived the lady Refuse to give me a room because my parents booked it
Stayed 1 night in Mar 2024
Response from Bozeman Inn Management on Mar 9, 2024
Hi Cassie We are so sorry to hear of your situation, but we do have a policy that in order to check in the guest must have a valid, federal ID, and a credit card in their name. If the credit card is in someone else' s name then we will not accept it. We wish you all the best. Take care.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quit
Stayed 3 nights in Mar 2024
Response from Bozeman Inn Management on Mar 9, 2024
Thank you for staying. We are so glad you had a good stay. Enjoy your weekend.

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bozeman Inn Management on Mar 5, 2024
Thank you, Joel. Have a great day!

10/10 Excellent

Dawn

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The blinds were different and let in quite a bit of light
Stayed 1 night in Feb 2024
Response from Bozeman Inn Management on Mar 5, 2024
Hi Dawn,Thank you so much for staying with us. We hope you have a wonderful week.

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Feb 2024
Response from Bozeman Inn Management and Staff on Feb 27, 2024
Hi Todd,Thank you so much for your kind words. It is always great to see you! Thank you for staying with us whenever you need lodging in Bozeman. Have a wonderful night!

2/10 Terrible

Maureen

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Their website clearly specifies "Santa Fe Red's Mexican Restaurant" however, upon checking in we come to find out it closed 3 years ago, no dining within walking distance. The floor was hard and uneven, the beds were lumpy and we woke up with sore ribs, plus the walls were very thin, could hear the people in the room above us talking...I would NOT recommend this motel to anyone and we will never stay there again. Sometimes you get what you pay for
Stayed 1 night in Feb 2024
Response from Bozeman Inn Management and Staff on Feb 26, 2024
Hello Maureen,We are so sorry that your stay wasn't a great one. There are three restaurants within immediate walking distance of the motel: a Mexican restaurant (a short walk across the street), Applebees (directly across the street), and a restaurant inside the Best Western (right down the street from us). Regarding the beds, all of our beds are brand new including the bedframe, boxspring, and mattress. We are sorry that this bed type didn't work for you, but they are all new beds. Have a wonderful week!

8/10 Good

wayne

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and clean. Heater control was not working in auto so had to manually start it to regulate room temp. All in all a good place to stay.
Stayed 1 night in Jan 2024
Response from Bozeman Inn Management and Staff on Feb 26, 2024
Hi Wayne,Thank you for staying. We have checked this heater and it is in perfect working order. We are sorry that you had some trouble with it though.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bozeman Inn Management and Staff on Feb 26, 2024
Thank you, Patricia!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Bozeman Inn Management and Staff on Feb 26, 2024
Thank you, Michael!

10/10 Excellent

Jared

Stayed 2 nights in Feb 2024
Response from Bozeman Inn Management on Mar 20, 2024
So glad that you had a great stay! Enjoy the rest of the week.

10/10 Excellent

Jared

Stayed 2 nights in Jan 2024
Response from Bozeman Inn Management on Mar 20, 2024
Thank you so much, Jared. Have a wonderful day!

6/10 Okay

Tracy

Business traveller
Disliked: Staff & service, amenities
The girl at the desk was short, especially when she asked if I had any pets. The room was clean and quiet.
Stayed 2 nights in Dec 2023
Response from Bozeman Inn Management on Jan 24, 2024
Hi Tracy,Thanks for staying!

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms,friendly attendees and spacious parking area
Stayed 2 nights in Jan 2024
Response from Bozeman Inn Management on Jan 24, 2024
Thank you, Jared. We are so glad you had a pleasant stay.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bozeman Inn Management on Jan 24, 2024
Thank you, David!

10/10 Excellent

Alzareef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bozeman Inn Management on Jan 24, 2024
Good Morning Alzareef,Thank you for staying. Have a wonderful day!

10/10 Excellent

Jessi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for a hotel stay
Property has very convenient location. Parking was good. Beds were good but not great. Shower was hot. Snow removal could have been done more thoroughly. Room was clean, comfortable and quiet. Front desk attendant was friendly and efficient. Will stay here again. Thanks for a nice stay.
Stayed 1 night in Jan 2024
Response from Bozeman Inn Management on Jan 15, 2024
Hi Jessi,We are so glad that your stay was a great one! Thank you for the review and we look forward to seeing you again.

2/10 Terrible

juan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They do not clean the rooms, their light contacts are not useful, the bathrooms are covered as well as the sinks
Stayed 5 nights in Jan 2024
Response from Bozeman Inn Management on Jan 15, 2024
Hello Juan,There were no complaints from you until you were contacted because your credit card was declined. You made 28 reservations for at least three days each and stayed all of these without a single complaint until we called you about a very simple thing: a declined credit card. You proceeded to argue that the card was not declined and you expected is to hold a room for you for 7 hours until you arrived. That is not how this works. Additionally, when we tried to talk to you about a broken shutter (that we never charged you for), you blamed it on other guests/our staff saying it was already broken. We were extremely reasonable and fair, but you refused to work with us. Finally, this review does not make any sense. What does "their light contacts are not useful, the bathrooms are covered as well as the sinks" mean anyway?!

8/10 Good

Jami

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Bozeman Inn Management on Jan 15, 2024
Hi Jami,Thank you for the review and thank you for staying. Enjoy your day!

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities
I zombie walking past my room all night no sleep"FMeRunning
Stayed 1 night in Jan 2024
Response from Bozeman Inn Management on Jan 15, 2024
Hi Christopher,We are sorry if your stay was loud. You can always contact our staff at the front desk is other guests are too noisy.

8/10 Good

Ramon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Accessible and convenient. Good parking.
Stayed 1 night in Jan 2024
Response from Bozeman Inn Management on Jan 15, 2024
Thank you for staying. We are so glad that you enjoyed your stay. Have a great week!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bozeman Inn Management on Dec 30, 2023
Thank you, Todd. We appreciate this review and you staying. Have a wonderful weekend and Happy New Year!

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service. Clean and quiet. We have stayed before, and will stay again
Stayed 1 night in Dec 2023
Response from Bozeman Inn Management on Dec 30, 2023
Thank you, Dennis! We look forward to when you stay again. Have a very Happy New Year!

10/10 Excellent

Tyler

Stayed 1 night in Dec 2023
Response from Bozeman Inn Management on Jan 7, 2024
Thank you so much, Tyler. I am so glad that you had a wonderful stay. Have a fabulous Sunday!

10/10 Excellent

Carey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms with large bathroom counter, separate from the shower and toilet. Large fridge, but did not have a freezer. Microwave. Comfortable beds. No complaints from us, we will stay there again.
Stayed 3 nights in Dec 2023
Response from Bozeman Inn Management on Dec 30, 2023
Hello Carey,Thank you for your wonderful feedback; we appreciate it so much. We look forward to when you stay again. Happy New Year!

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but well kept. The service was great and there is a Walmart across the street as well as many dining options. Bed was comfortable. No complaints at all
Stayed 1 night in Dec 2023
Response from Bozeman Inn Management on Dec 30, 2023
Hello Dennis,Thank you for this wonderful review. Have a great day!

6/10 Okay

Shaun, Holladay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bozeman Inn Management on Dec 30, 2023
Thank you, Shaun. Have a wonderful weekend. Happy New Year!

8/10 Good

Pete

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Bozeman Inn Management on Dec 30, 2023
Thank you, Pete.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially there was a slight mishap when checking in my room. The staff accidentally assigned me a room that hadn't been cleaned yet, they quickly and cheerfully corrected the situation, not a big deal. The room I did get assigned was quite clean an adequate. The exterior of the building is badly in need of repainting and the outdoor carpet along the entrance balconies needs replaced. Overall, yes I would stay there again.
Stayed 1 night in Dec 2023
Response from Bozeman Inn Management on Dec 5, 2023
Hello Mark,We are so sorry again about checking you into a dirty room. Thank you for your understanding. We really do appreciate it. We hope to see you again should you return to Bozeman. Have a wonderful day!

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a simple, clean, quiet hotel. We were very pleasantly surprised given the price!
Stayed 2 nights in Nov 2023
Response from Bozeman Inn Management on Nov 29, 2023
Hello Jamie,Thank you so much for staying with us. We really appreciate you taking the time to review your stay and we are so glad it was a pleasant one. Have a wonderful week!

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled rooms. Very clean and an excellent value for the price.
Stayed 2 nights in Nov 2023
Response from Bozeman Inn Management on Nov 20, 2023
Hello Leon,Thank you so much! We really appreciate it. Have a very Happy Thanksgiving!

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bozeman Inn Management on Nov 19, 2023
Thank you!

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most cost effective hotel in Bozeman and while some complain about it not being modernized I thought the place was very nice and clean and perfect. If you want some swanky gentrified corporate spot go spend 200 more and go to the Marriott or something. I’m glad there’s a humble place for humble travelers in an area that had prohibitively expensive for most travelers on a budget. Also the woman who works at the front desk is just about one of the nicest people you will ever meet. Highly rec this hotel vs some of the other cheap places I’ve stayed in Livingston
Response from Bozeman Inn Management on Nov 16, 2023
Hello Steven,Thank you so much for your very positive feedback regarding your stay! We are so glad that you found your room to be clean, comfortable, and convenient at a great price - this is what we strive for. We hope to see you again some time. Have a wonderful rest of the week!

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet.
Very, very clean. Quiet. Comfy bed. No odors. Curbside appeal isn't the greatest but once in your room, clean and nice.
Stayed 1 night in Nov 2023
Response from Bozeman Inn Management on Nov 14, 2023
Hi Molly,Thank you so much for staying with us. We are glad your stay was a great one. Thank you for taking the time to review your stay. We really appreciate it. Have a wonderful day!

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bozeman Inn Management on Nov 11, 2023
Thank you, Dan!

6/10 Okay

Jacob

Liked: Staff & service
Disliked: Property conditions & facilities
The ceiling are 6’3” tall in half the room and the bathroom, so if you are taller than that it might not be ideal
Stayed 2 nights in Nov 2023
Response from Bozeman Inn Management on Nov 11, 2023
Thanks Jacob!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside is better than outside
Very clean rooms. Great rate. And the lady at the front desk was incredibly friendly.
Stayed 1 night in Nov 2023
Response from Bozeman Inn Management on Nov 3, 2023
Hello Mary,Thank you for staying with us. We really appreciate you taking the time to review your stay. We hope to see you again sometime!

8/10 Good

Ramsel

Stayed 3 nights in Oct 2023
Response from Bozeman Inn Management on Nov 1, 2023
Hello Ramsel,Thank you for staying.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bozeman Inn Management on Nov 1, 2023
Thank you so much, Debbie. We hope to see you again sometime.

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
It was very nice, and comfortable.
Stayed 1 night in Oct 2023
Response from Bozeman Inn Management on Nov 1, 2023
Thank you, Warren! We are so glad that you had a pleasant stay.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Bozeman Inn Management on Nov 1, 2023
Thank you, Laura! We really appreciate you staying with us.

10/10 Excellent

Wayne

Stayed 2 nights in Oct 2023
Response from Bozeman Inn Management on Nov 1, 2023
Thank you, Wayne!