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Reviews of Fairfield Inn & Suites Bowling Green

2.5 out of 5
Fairfield Inn & Suites Bowling Green
1832 Cave Mill Road, Bowling Green, KY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 396 out of 542 reviews" "
Rating 8 - Good. 114 out of 542 reviews" "
Rating 6 - Okay. 17 out of 542 reviews" "
Rating 4 - Poor. 7 out of 542 reviews" "
Rating 2 - Terrible. 8 out of 542 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking friendly staff. Clean
Stayed 1 night in Apr 2024

8/10 Good

Kathleen

Previous guests dirty socks were under the desk in our room
Stayed 1 night in Apr 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great
Stayed 1 night in Apr 2024

8/10 Good

Korey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice GREAT beds
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was amazing! All kinds of choices and options. Great deal 😊
Stayed 1 night in Mar 2024

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Corrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The early check-in process via phone was an easy and texting us when our room was ready was awesome. The room was clean, comfortable and just right for our stay. We would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Travelled with family
Liked: Amenities, property conditions & facilities
Great location, very clean and had an excellent experience!
Stayed 2 nights in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

MASASHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professional and friendly. The entire facility was very clean and well kept. More than ample parking. Although the room was smaller than expected, (had to open the door to the room with caution in case someone was going in or out of the bathroom) it was very clean and had all of the expected amenities. Wish I’d brought my ROKU.
Stayed 3 nights in Nov 2023

2/10 Terrible

Deborah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Some of the worst customer service ever. The front desk person was rude and offered no assistance
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints - Very nice.
The room was spacious. The hostess was very nice and welcoming. The beds were very comfortable. The television was very nice with streaming abilities. No complaints.
Stayed 1 night in Oct 2023

6/10 Okay

Frank Anthony, Greensboro

Liked: Staff & service
The property seemed poorly maintained. Issues with door key cards, elevator functionality/alarm, and general conditions/cleanliness. Staff was excellent, but it seems they aren’t working in a great situation with the property itself. Unusual for a Fairfield Inn.
Stayed 3 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Gregory, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. But outdoor gas fire pit was broken and was also broken last year.
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew, Wyomissing

Travelled with partner
Liked: Amenities
Clean
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Beth

Stayed 1 night in Sep 2023

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities
Nice, pleasant hotel that was convenient to restaurants, shopping and area attractions. The carpet in the dining area needs to be replaced if it can't be cleaned. Same with the fabric on the booths in the dining area. Our shower needed to be cleaned better. There was a lot of the pink bacteria on the walls of the shower. A simple scrub brush would have taken care of it. I used a washcloth to scrub most of it off. The breakfast was good and the staff were friendly. The beds were comfortable, but they bed skirts look worn and tired. I would still stay here again. They were one of the more expensive hotels and given it needs some updating they might consider a price drop.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always,a great stay
Stayed 1 night in Aug 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Property was well maintained and staff was nice. Even breakfast staff was welcoming.
Stayed 2 nights in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Mohamud

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The outside face looks incredible,but inside the decor the furniture needs updating.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the freeway and many places to eat. Very clean and reasonably priced
Stayed 1 night in Jul 2023

10/10 Excellent

Andy

Stayed 1 night in Jul 2023

10/10 Excellent

THANASIS

Stayed 1 night in Jul 2023

8/10 Good

Mary

Stayed 1 night in Jul 2023

8/10 Good

Paula

Stayed 1 night in Jul 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and quiet location. Staff was nice but the breakfast crew were super!
Stayed 1 night in Jul 2023

8/10 Good

Audrey

Stayed 2 nights in Jun 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and green breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

betty, Bremen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff was super friendly
Stayed 1 night in Jun 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent maintained property! Room Looked like it had new carpet, fresh paint and brand new furniture. Beds comfortable. Very clean. Check in person was super nice and professional. We come to bowling green a lot so this hotel is definitely now on our favorite list!
Stayed 1 night in Jun 2023

10/10 Excellent

Melanie

Stayed 2 nights in Jun 2023

10/10 Excellent

Trevor

Stayed 1 night in May 2023

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Stayed 1 night in May 2023

10/10 Excellent

Juana

Stayed 1 night in May 2023

10/10 Excellent

Lee

Stayed 1 night in May 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before and will again. Always a great experience!
Stayed 1 night in May 2023

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find from the interstate and always have all the amenities I need for an overnight stay. Thanks 👍👍
Stayed 1 night in May 2023

10/10 Excellent

KARLA, Akron

Stayed 1 night in May 2023

10/10 Excellent

Debra, SOUTH BEND

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Steffes, courteous, and friendly. What I did not like was the blankets and the comforter on the bed were extremely thin. I had to ask for two extra blankets just to feel like I had any at all. Televisions response time on the remote is extremely slow and at first they thought they didn’t work but you have to push a button and then wait several seconds for it to respond which made it frustrating to even change channels. The sofa bed was quite uncomfortable with a thin mattress, but most sofa beds are. The breakfast was nice, many choices, and will maintained. As most hotels go, they can always use a little updating, but it was in decent condition and we would probably stay there again. Surrounded by places to eat, grocery store across the street convenient to gas stations and stores.
Stayed 1 night in May 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023