Title: Bournemouth Carlton Hotel, BW Signature Collection - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=18929&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bournemouth Carlton Hotel, BW Signature Collection Hotel on the beach, with indoor pool ## Photo gallery for Bournemouth Carlton Hotel, BW Signature Collection ![Outdoor wedding area - Bournemouth Carlton Hotel, BW Signature Collection (Bournemouth)](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/59a94d71.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Bournemouth Carlton Hotel, BW Signature Collection (Bournemouth)](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/63026997.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Bournemouth Carlton Hotel, BW Signature Collection (Bournemouth)](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/5f4593b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach - Bournemouth Carlton Hotel, BW Signature Collection (Bournemouth)](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/5be0855b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, seasonal outdoor pool, sun loungers - Bournemouth Carlton Hotel, BW Signature Collection (Bournemouth)](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/8c7ffaee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Bournemouth City Centre, the Bournemouth Carlton Hotel, BW Signature Collection is near Bournemouth Beach. Guests can enjoy the garden, two indoor pools, a seasonal outdoor pool with sun loungers, free in-room WiFi, dry cleaning services, and attentive staff support. ## Reviews 7.6 Good ## Popular amenities - 24/7 front desk - Bar - Gym - Room service ## Room options ### Check availability for these dates Tonight [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=18929&PinnedHotelID=18929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=18929&PinnedHotelID=18929&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 17 - Dec. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=18929&PinnedHotelID=18929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=18929&PinnedHotelID=18929&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=18929&PinnedHotelID=18929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=18929&PinnedHotelID=18929&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=18929&PinnedHotelID=18929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=18929&PinnedHotelID=18929&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room, 1 Twin Bed, Non Smoking ![Standard Room, 1 Single Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/f589b1c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed, Non Smoking 9.0 Wonderful 2 reviews ### Highlights LCD TV Private bathroom Bathrobes Shower/tub combination Coffee/tea maker Electric kettle Free bottled water Satellite channels - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View ![Standard Room, 1 Double Bed, Non Smoking, Sea View](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/16463c58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking, Sea View 7.4 Good 13 reviews ### Highlights LCD TV Private bathroom Bathrobes Shower/tub combination Coffee/tea maker Electric kettle Free bottled water Satellite channels - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Standard Room, 1 Double Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/6d60c7d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 8.4 Very good 9 reviews ### Highlights LCD TV Private bathroom Bathrobes Shower/tub combination Coffee/tea maker Electric kettle Free bottled water Satellite channels - Sleeps 2 - 1 Double Bed ### View all photos for Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed) ![Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/9d9b11b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed) ### Highlights Separate sitting area Dining table LCD TV Private bathroom Bathrobes Shower/tub combination Coffee/tea maker Electric kettle - 861 sq ft - Sea view - Sleeps 3 - 1 Double Bed ### View all photos for Suite, 1 Double Bed, Balcony, Sea View (with Sofabed) ![Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/4c836f81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Balcony, Sea View (with Sofabed) 8.8 Excellent 3 reviews ### Highlights Balcony Separate sitting area Dining table LCD TV Private bathroom Bathrobes Shower/tub combination Coffee/tea maker - 861 sq ft - Sea view - Sleeps 3 - 1 Double Bed ### View all photos for Superior Room, 1 Double Bed, Non Smoking, Sea View ![Superior Room, 1 Double Bed, Non Smoking, Sea View](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/5ca4ad03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking, Sea View 8.8 Excellent 6 reviews ### Highlights LCD TV Private bathroom Bathrobes Shower/tub combination Coffee/tea maker Electric kettle Free bottled water Satellite channels - 527 sq ft - Sea view - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, Multiple Beds, Non Smoking ![Standard Room, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/20000/19000/18929/bb8514b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Non Smoking 7.6 Good 5 reviews ### Highlights LCD TV Private bathroom Bathrobes Shower/tub combination Coffee/tea maker Electric kettle Free bottled water Satellite channels - 258 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBournemouth-Hotels-Bournemouth-Carlton-Hotel.h18929.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBournemouth-Hotels-Bournemouth-Carlton-Hotel.h18929.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.71849%2C-1.86536&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4_zyp_2SKMP5jJk1Q2Xsxm3xJRU=) East Overcliff, Dorset, Bournemouth, England, BH1 3DN #### What's nearby - Bournemouth Beach \- 1 min walk \- 0.2 km - Bournemouth Pavillion Theatre \- 9 min walk \- 0.8 km - Bournemouth Lower Gardens \- 9 min walk \- 0.8 km - Bournemouth International Centre \- 12 min walk \- 1.0 km - Bournemouth Pier \- 12 min walk \- 1.0 km #### Getting around - Bournemouth Station - 16 min walk - Bournemouth (BOH-Bournemouth Intl.) - 12 min drive #### Restaurants - ‪Domino's Pizza - ‬8 min walk - ‪Caffe Dino - ‬6 min walk - ‪Korean Grill - ‬6 min walk - ‪El Murrino Beachside - ‬9 min walk - ‪The Green House - ‬4 min walk ## About this property ### Bournemouth Carlton Hotel, BW Signature Collection Hotel near Bournemouth Beach Located close to Bournemouth International Centre, Bournemouth Carlton Hotel, BW Signature Collection provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. You'll also find perks like: - A seasonal outdoor pool and an indoor pool, along with sun loungers - English breakfast (surcharge), self parking (surcharge), and a 24-hour front desk - An elevator, barbecue grills, and a front-desk safe - A banquet hall, smoke-free premises, and concierge services - Guest reviews give top marks for the helpful staff Room features All 76 rooms have comforts such as 24-hour room service, in addition to thoughtful touches like free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - 32-inch LCD TVs with satellite channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Balcony](https://images.trvl-media.com/lodging/2000000/1090000/1088400/1088326/0919cb12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Bournemouth City Centre - Pet-friendly - Free WiFi - Restaurant - Breakfast available 7.4 Good 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=1088326&PinnedHotelID=1088326&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/1000000/20000/19700/19693/bbdf3914.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bournemouth West Cliff Hotel & Spa Bournemouth City Centre - Pool - Hot tub - Spa - Free WiFi 7.8 Good 1,003 reviews CA $71 CA $85 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=19693&PinnedHotelID=19693&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1060000/1056600/1056516/ef2a7281.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Cumberland Hotel - 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Pool - Spa - Pet-friendly - Kids pool 7.0 Good 745 reviews CA $77 CA $93 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=1062629&PinnedHotelID=1062629&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Uncovered self parking on site (GBP 20 per day) - Wheelchair-accessible parking available ### Food and drink - English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person - A bar/lounge - A restaurant ### Things to do - Gym - Indoor pool - Seasonal outdoor pool ### Family friendly - Indoor pool - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - On the beach - Picnic area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 6 accessible parking spaces - Elevator (47 inch wide door) - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Desk - Desk chair - Iron/ironing board ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 25 per pet, per night Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 25 per night Cribs (infant beds) are available for GBP 5.0 per stay ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately GBP 14.95 per person - Uncovered self parking fee: GBP 20 per day - Pet fee: GBP 25 per pet, per night - Crib (infant bed) fee: GBP 5.0 per stay - Rollaway bed fee: GBP 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The seasonal pool will be open from April 18 to October 31 ### Property is also known as Bournemouth Carlton Carlton Bournemouth Menzies Hotels Bournemouth Menzies Hotels Bournemouth Carlton Menzies Hotels Carlton Menzies Hotels Carlton Hotel Menzies Hotels Carlton Hotel Bournemouth Carlton Hotel Bournemouth Hotel Menzies Carlton Menzies Carlton Bournemouth Hallmark Hotel Bournemouth Carlton Hallmark Hotel Carlton Hallmark Bournemouth Carlton Hallmark Carlton Hallmark Hotel Bournemouth Carlton S. Bournemouth Carlton Opco Limited Bournemouth Carlton BW Signature Collection Bournemouth Carlton Hotel, BW Signature Collection Hotel Bournemouth Carlton Hotel, BW Signature Collection Bournemouth ## Frequently asked questions ### Does Bournemouth Carlton Hotel, BW Signature Collection have a pool? ### How much does it cost to stay at Bournemouth Carlton Hotel, BW Signature Collection? ### Is Bournemouth Carlton Hotel, BW Signature Collection pet-friendly? ### How much is parking? ### What time is check-in at Bournemouth Carlton Hotel, BW Signature Collection? ### What time is check-out at Bournemouth Carlton Hotel, BW Signature Collection? ### Where is Bournemouth Carlton Hotel, BW Signature Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bournemouth Carlton Hotel, BW Signature Collection Reviews ## Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 261 8 - Good 388 6 - Okay 211 4 - Poor 85 2 - Terrible 48 ### 7.8/10 Cleanliness ### 7.8/10 Staff & service ### 7.2/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ## Reviews ### 6/10 Okay #### William Dec 7, 2025 Check in staff were excellent , Room was cold and a bit tired otherwise all ok . ##### William Stayed 1 night in Dec 2025 ### 8/10 Good #### Jo Dec 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely stay here for 1 night. We had a family room which is very spacious. The staff are very friendly and helpful. We used the pool and sauna which is a great facility of the hotel. The only thing I would say that need an upgrade are the showers, they are very low pressure but are lovely and hot. We'll definitely stay here again. ##### Jo Stayed 1 night in Dec 2025 ### 8/10 Good #### Natalie Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful sea views. Large spacious family room and friendly helpful staff. ##### Natalie Stayed 2 nights in Aug 2025 ### 8/10 Good #### Paul Sep 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice big room, staff friendly on arrival although trainee on departure was surly. Car parking very expensive but secure! ##### Paul Stayed 2 nights in Sep 2025 ### 8/10 Good #### David Sep 11, 2025 Liked: Staff & service, room comfort #### Our Stay Are stay was very enjoyable, the room was very spacious the bathroom needs towel rails, and some redecoration in the bedroom . The food was very good but needed some more choice on the menu . ##### David Stayed 5 nights in Sep 2025 ### 8/10 Good #### Dean Oct 26, 2025 Liked: Cleanliness, staff & service This hotel was good, a little tired and dated but staff helpful and friendly. Family room was a good size but was looking tired. Beds comfortable and room was clean. Was only there one night so was fine for what we needed. Pool was ok and good for the kids to have a splash. Water warm. Changing room again a little tired and lockers need fixing. Parking on site. £20 for 24hours. ##### Dean Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Yvonne Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Always a great stay at The Carlton Hotel. Staff are friendly, accommodation is excellent, cleanliness exceptional. ##### Yvonne Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Donna Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant!!! It was fantastic, we loved it so much the staff were brilliant and they went on and beoned for us. Can't wait till we go back again. ##### Donna Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Elizabeth Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Carlton Bournemouth We had a very good overnight stay including a meal in the restaurant and breakfast. Room was clean. The staff were all very helpful, especially reception. Would visit again. ##### Elizabeth Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Reg Jul 10, 2025 Liked: Cleanliness, amenities We were lucky to have a see view, the room itself was very large and clean and a little dated which didn't detract from our 2 day stay. The communal areas were in better condition and the two pools were lovely, we ate once at the hotel and the breakfast was excellent. All staff were very good and Neolia on reception was particularly pleasant, with nothing to much trouble. Would definately stay again. ##### Reg Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Cynthia Sep 29, 2025 Liked: Cleanliness, staff & service, amenities This is a lovely old hotel with well maintained lobby, lounges, restaurant, bar, and grounds. Unfortunately, our first suite was very "tired" with a chipped bathtub, chipped walls, peeling wall paper and very uninspiring, austere decor for a British hotel - i.e. one kleenex box and some prints on the walls. Our second suite was better maintained but was missing items like a luggage rack, drinking glasses, full length mirror.... In both suites we had to hunt in the cupboard for a second set of towels and pillows. I understand that they're trying to be more ecologically green but they've gone a bit too far. Service was excellent all around and the restaurant was very good also. It's located on the east cliff with a lovely view. Gardens and pool must be very pretty in the summer. ##### Cynthia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jayne Jun 13, 2024 Liked: Cleanliness, amenities, property conditions & facilities Loved the hotel - great location and friendly staff ##### Jayne Stayed 3 nights in Jun 2024 ### 8/10 Good #### Zoe Dec 15, 2024 Huge room …but very tired in some areas but over all had a nice 2 night break …staff were lovely x ##### Zoe Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Lauren Sep 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room, quiet stay and friendly staff ##### Lauren Stayed 1 night in Sep 2023 ### 6/10 Okay #### James Feb 14, 2025 Liked: Staff & service #### Valentines Break Hotel was a bit tired looking in places, but good in others, shower a bit poor and mattress was not very good. Breakfast great though and the hotel was very quiet ##### James Stayed 1 night in Feb 2025 ### 8/10 Good #### steven Jul 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location within walking distance to the beach, excellent transportation links for both train and bus. Great value for money with very friendly team members whom made us feel welcome throughout our stay ##### steven Stayed 3 nights in Jul 2024 ### 8/10 Good #### David Dec 15, 2024 Had not problem at the hotel , rooms large but basic staff were really good ##### David Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Laura Aug 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is amazing, the breakfast is Varied and very tasty. The rooms are comfortable, the staff are very helpful and the facilities are excellent ##### Laura Stayed 1 night in Aug 2023 ### 4/10 Poor #### Philip Jun 23, 2025 Disliked: Amenities, property conditions & facilities The room, though recently painted, had old, scuffed furniture - wardrobe with handle missing, no chest of drawers, mean chairs, no house phone, no safe, no ;lidded waste bin in the bathroom, no water own the hottest weekend of the year ('you can buy some at the bar,' the receptionist informed us) and smelled faintly of cigarette smoke. Dull, featureless. Some friendly staff - Nisha, Pavan, Tommy - though not on reception. Seriously overpriced at £250/night. ![empty cabinet in the lift where the emergency phone should be](https://a.travel-assets.com/ugc/hotel-reviews/437536e7-9ffa-4a76-8b9e-ed86c19607d3-1750686160056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![signs of decay](https://a.travel-assets.com/ugc/hotel-reviews/8cacf9b5-2ee9-46f2-90dc-e9e5605315cc-1750686159681.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Philip Stayed 2 nights in Jun 2025 ### 8/10 Good #### Denise Oct 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The wait staff was absolutely accommodating and friendly. The room was ok. Bed was confortable. ##### Denise Stayed 2 nights in Oct 2024 ### 8/10 Good #### Julie May 16, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice sea view room Room 215, nice sea view room, plenty of space. ##### Julie Stayed 1 night in May 2024 ### 6/10 Okay #### Christopher Oct 20, 2025 Liked: Staff & service, amenities Hotel had good facilities and well situated. Staff also friendly. Everyone from reception, the bar and room service were very helpful and pleasant. Whilst our Suite was a good size (room 313), it definitely was in need of some modernisation. The Bathroom was dated and tired. The shower pressure was dreadful, and the toilet flush kept breaking; meaning we had to keep taking the top of the toilet off to reconnect the mechanism. There was also black around some of the silicone, and it’s clearly a dated bathroom which could do with some work. Another issue was we booked a room suitable for dogs, however the balcony was not sub-divided. This meant if our dog was loose he could freely walk to either of the 2 balconies on either side of us. We therefore were unable to let our dog onto it. Also, the heating was poor and the radiators didn’t get warm at all despite putting them on maximum. Likewise, although the air con maximised to 30 degrees it wasn’t adequate. We visited in October and it was around 9-15 degrees. When the temp drops significantly in a few weeks I wouldn’t recommend staying there. Also, a more minor point, but the trailing wires across walls for both TVs were a bit of an eyesore. Some trunking would tidy that up a lot. Just a minor detail. The food and drink we had at the hotel was all good, and the parking excellent; though be aware of an additional charge of £22.50 - not unreasonable for the location, and felt a safe place to park. ##### Christopher Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ian Apr 3, 2025 Liked: Cleanliness, staff & service, room comfort #### Extortionate parking charge Everything was good. Great sea view from my room. Only gripe was the car park charge of £20.00 per night. I mentioned this on check-out, but the receptionist insisted that they are the cheapest in Bournemouth. This is of course untrue - if you are the cheapest for parking, why not advertise it as a benefit, not keep it under wraps until guests arrive and havevpassed throughvthe car park cameras. ##### Ian Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### JULIE Oct 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect in every way. Staff, room, service, facilities, all perfect. ##### JULIE Stayed 4 nights in Oct 2023 ### 8/10 Good #### Jacqueline Jan 17, 2024 The staff were all delightful and made us feel very welcome.. Excellent location, overlooking the sea. The building is being refurbished in easy stages.. ##### Jacqueline Stayed 3 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)