Route d'EL Jadida, Angle 1077, Lissasfa, Casablanca
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room rugs not vacuumed, floor was dirty and so wax the headboard and tables,
Nothing like the room I thought I booked as per the photo. Also most staff had no masks
There were no outlets in room to charge phone. Sometime during the night the electricity went off and did not come back on. The phone in my room did not function either. It was a horrible experience and I want to be reimbursed the cost of the room.
People are nice sadly the hotel which can be great need to be refreshed . Carpet lift bedding Air Con everything is old ... I felt like being in the 70’s . Bedroom are old but clean which is after all the most important ...
The swimming pool is not very good underground -1 cold water and the place is very dark .
Thanks god the staff is nice which keep the place alive !
hotel was on the edge of the city.
alot of construction around the hotel and a continuous traffic jam in front of the hotel..very difficult to get a taxi.
somebodys nose pickings were stuck on the wall next to the bed.
hillbilly
8/10 Good
Deepmala, India
Nov 11, 2016
Liked: Cleanliness, staff & service
Good value for money
It is a great option for short stay, the staff are very helpful. Rooms are clean and breakfast is decent. It is slightly far from the main city but easy to get taxi. Nothing fancy but good and great value for money
Deepmala
Response from Mazouz said on Dec 14, 2016
Dear guest,
The whole team of the Zenith Hotel joins me to thank you warmly for your kind comment.
We are delighted to hear that you enjoyed our establishment and its universe and concept.
I will certainly share your comments with our team.
Best regards
Staff were very helpful and polite which made it a pleasant stay. Spacious rooms, hotel is clean throughout and seems very popular. Only drawback is the hotel is situated in a area whereby road works are happening and is a bit remote.
Jtinder
Response from General Manager on Dec 14, 2016
Dear guest,
The whole team of the Zenith Hotel joins me to thank you warmly for your kind comment.
We are delighted to hear that you enjoyed our establishment and its universe and concept.
I will certainly share your comments with our team.
Best regards
It's a nice hotel. The staff are helpful and friendly. We had a comfortable stay.
Habiba
Response from Mazouz said on Dec 14, 2016
Dear guest,
The whole team of the Zenith Hotel joins me to thank you warmly for your kind comment.
We are delighted to hear that you enjoyed our establishment and its universe and concept.
I will certainly share your comments with our team.
Best regards
sicher stellen dass die angebotenen sachen wie WLAN und Clima tatsäzlich fonktionnieren und ob zur Zeit eine Baustelle in der Nähe ist !!!!!!
Verified traveller
Stayed 3 nights in Jul 2017
6/10 Okay
Verified traveller
May 25, 2017
Disliked: Room comfort
Hôtel calme
Le service d'une manière générale est correct. L'équipe est sympa. L'hôtel est situé en retrait des commerces. Les travaux actuels dans la ville rendent son accès difficile.
Horreur totale. A l'arrivée on nous donne les clefs d'une chambre non nettoyée, pas d'eau chaude, pas de trousse de secours j'ai du aller au marché pour un pensement. J'ai écourté mon séjour tellement l'hôtel était horrible. Il ne vaut même pas 1 étoile alors 4 c'est se moquer des clients.
mal situé, très difficile de prendre un taxi, embouteillage, chambre défraîchie, murs de la chambre sales, petits déjeuners médiocres sans diversités, très bruyant la nuit (discothèque de l'hôtel) et ce, malgré un changement d'étage! Personnel apathique. Je ne le conseille à personne!
Dear Guest,
Your feelings are precious to us and we thank you for sharing it through this opinion.
We are sincerely sorry that your experience did not bring you complete satisfaction.
Our concept is to make our guests live moments when the stress is not at the rendezvous within our rooms.
We would have liked to know more about your disappointment when you were there to find a solution. We are at your disposal day and night to meet all your expectations, which is why we regret that we did not call us directly.
We would really like to be able to regain your confidence during your next stay by letting you discover our other rooms or one of our 2 types of suites and by having your breakfast in your room.
Best regards