Exterior
Check availability

Reviews of Residence Inn by Marriott Boulder Longmont

3 out of 5
Residence Inn by Marriott Boulder Longmont
1450 Dry Creek Drive, Longmont, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 187 reviews" "
Rating 8 - Good. 57 out of 187 reviews" "
Rating 6 - Okay. 16 out of 187 reviews" "
Rating 4 - Poor. 7 out of 187 reviews" "
Rating 2 - Terrible. 9 out of 187 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great place only bad thing was that my front door wouldn’t lock but I still had a door stop.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 12, 2024
Edison, thank you for choosing Residence Inn Boulder Longmont and for your positive feedback. We're glad to hear you found it to be a great place. However, we understand that the security of your room is paramount and we regret to hear about the issue with your door. Rest assured, we will promptly investigate this matter to prevent such situations in the future. Looking forward to welcoming you back soon.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Nov 2023

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

BYUNGKOOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, and very nice staff! We will stay here again when we come to Longmont.
Stayed 7 nights in Oct 2023
Response from Austen on Oct 18, 2023
Thank you for leaving us a great review! We look forward to welcoming you back the next time you travel to Longmont!

6/10 Okay

Brenda

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Front Desk Staff was amazing! Kitchenette was ok. There was only a skillet to cook in. A pan would have been helpful. More kitchen towels and wash cloths would have been appreciated. The kitchen floor didn't look clean even after staff had cleaned everything else.
Stayed 10 nights in Sep 2023
Response from Austen on Oct 18, 2023
Thank you for taking the time to leave your feedback. We apologize for the issues you had in your room and will pass your feedback on. We hope to see you again.

10/10 Excellent

Brian

Travelled with family
Liked: Amenities
Nice property an convenient
Stayed 3 nights in Oct 2023
Response from Austen on Oct 4, 2023
Thank you for taking the time to leave us a great review! We are delighted you enjoyed your stay. Please visit us again the next time you travel to Longmont.

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Austen on Jul 16, 2023
Thank you for taking the time to leave us a great review! We are delighted you enjoyed your stay. We hope you visit us again the next time you travel to Longmont!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Cancelled my reservation and sent me to a Hilton across town at 10:30 pm!!!!
Stayed 2 nights in May 2023
Response from Austen on May 16, 2023
Thank you for taking the time to leave us a review. We apologize we did not have your room available for you when you arrived. Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the 2 bedroom. It was nice having a separate bathroom in each bedroom and the fireplace in the living area was nice.
Stayed 3 nights in Feb 2023
Response from Austen on Feb 28, 2023
Thank you for taking the time to leave us a great review! We are delighted you enjoyed your stay. We hope to see you again the next time you travel to Longmont!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, front desk employees were nice and helpful.
Stayed 4 nights in Dec 2022
Response from Austen on Dec 20, 2022
Thank you for taking the time to leave us a review! We are delighted you enjoyed your stay. We hope to see you again!

2/10 Terrible

MILIND

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
outdated property with bare minimum space. Pigeon hole property, front desk not very friendly, no toast option for breakfast. Lady with British accent was rude. Checked out early, and they didn't even bother to ask why or no apologies. Dirty dated rooms. LOOK elsewhere.
Response from Austen on Dec 20, 2022
Thank you for leaving us a review. We will pass your concerns on to the hotel staff.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A Rip-Off
Charging for parking in Longmont is ridiculous. And this is the most un-pet friendly place I have ever stayed. You should just say you don't take pets. Had I known the fee was $75 I would not have stayed. And your staff was just rude. I just stayed at the Fairfield and they were wonderful in every category. Will cross Residence Inn's off my list.
Stayed 1 night in Dec 2022
Response from Austen on Dec 18, 2022
Thank you for taking the time to leave us a review. We are sorry to hear you were unhappy with your stay, including the parking and pet fees. We will pass your thoughts on to the hotel management team.

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Location location location
Warning. This hotel is between a busy highway and train tracks. So if you're not listening to trucks, you hear train horns. That plus the thin walls and windows, plus the noisy fridge, plus the noisy kids in the adjacent rooms means there's no peace and quiet for a night's sleep. Glad we only stayed one night.
Stayed 1 night in Oct 2022
Response from Austen on Oct 21, 2022
Thank you for the review. We apologize you were kept up by noise. We appreciate you letting us know and hope to see you again.

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2022
Response from Austen on Oct 21, 2022
Thank you for taking the time to leave us a great rating! We are delighted you enjoyed your stay. We hope to see you again the next time you travel to Longmont!

6/10 Okay

Jesse

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2022
Response from Austen on Oct 13, 2022
Thank you for taking the time to leave us a review! We hope to see you again the next time you travel to our area.

10/10 Excellent

Denise

Awesome
Stayed 2 nights in Jul 2022
Response from Austen on Aug 12, 2022
Thank you for leaving us a great rating! We hope to see you again!

10/10 Excellent

Marcy

Stayed 1 night in Jul 2022
Response from Austen on Aug 12, 2022
Thank you for leaving us a great rating! We hope to see you again the next time you travel to Longmont!

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the hotel for a 5 night stay based on the room setup. I didn't really look into exact location, amenities, etc. I was really pleasantly surprised with the hotel! The staff were really friendly and helpful, the hotel was very clean, our room was exactly as described. We will definitely stay again.
Stayed 5 nights in May 2022

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness
We were allowed to get into our room very quickly. Brenda was great, Room is nice I’d stay here again
Stayed 1 night in May 2022

10/10 Excellent

michelle, Evergreen

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Quiet clean and close to all
Stayed 7 nights in Apr 2022

10/10 Excellent

Martha

Stayed 4 nights in Mar 2022

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing!!!
We're going through a very difficult time right now and iur stay at residence inn has been very welcoming and amazing.
Stayed 1 night in Feb 2022

6/10 Okay

Christine

Liked: Cleanliness, staff & service
The pool was not available. It would of been a good idea to be informed about this issue before we , drove to the hotel. The reason for booking this hotel was it had a inside working pool for adults with disabilities To enjoy and have a mini vacation.
Stayed 3 nights in Jan 2022

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were fabulous! very helpful, friendly, accommodating to requests. Breakfast was very good, food and coffee were left out longer than stated hours which was convenient. Only problem we encountered: we had a ground level suite with very large windows - all of them were unlocked and would have been easy to slide open; also, when closed they leaked a considerable amount of cold air into the rooms. We rolled up towels and cut down on most of that, but it was not a plus for the property. Everything else about the property, staff, and service was just great.
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean hotel, laundry facilities on site. The suites are nice and spacious.
Stayed 5 nights in Dec 2021

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good stay
This hotel is good. The suite had two rooms, so my son was ecstatic. Overall, a good stay. I have no complaints!
Stayed 3 nights in Dec 2021

2/10 Terrible

Dustin

Stayed 1 night in Dec 2021

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though remodeling was going on it was quite.
Stayed 5 nights in Oct 2021

4/10 Poor

Monica Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in the process of renovation so many services are not available. The breakfast area is closed and not seating until the hotel is fully renovated. It looks like it will be great later once the renovation is finished, but now it was overpriced for what we got. Service is great, the reception did a great job trying to accomodate us, and it is not their fault the hotel is in renovation stage, but we are very dissatisfied since the price doesn't not represent the quality of the place today.
Stayed 1 night in Oct 2021

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The pool, hot tub and fitness area were all closed. The reason we picked that hotel was for those amenities. Our microwave was broken. Our toilet leaked so bad we had to have towels on the floor at all times. Maintenance did fix it .. but we had to go without any water all day. The breakfast selection was small. I was very disappointed that I paid full price for a room that offered nothing it said it would. I paid the same price as people stayed somewhere else and got to enjoy the pool, hot tub, ect.. I will never stay there again
Stayed 7 nights in Aug 2021

10/10 Excellent

Kris

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with pets
Liked: Staff & service
I did not like that the air conditioner did not work and the remotes in the room did not work and that you had to ask the front desk if they could clean our room and had to ask multiple times for towels.But the breakfast was amazing.
Stayed 6 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
The breakfast was disappointing, too simple. Dishwasher was broken, but they tried to fix it. Staff was very nice.
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked one of their 400 sq ft studios w/ full kitchen. I prepaid which was a mistake. When I got there, they said they didn’t have one. They sent me to another Marriot hotel down the street. Had to take a small studio with no kitchen, paid way too much.
Stayed 1 night in May 2021

4/10 Poor

stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2020
Response from Kate L - General Manager on Oct 6, 2020
We always strive to provide our guests with an excellent stay. It is clear that something went wrong during yours. I would appreciate knowing how we can improve. You can reach me at the hotel if you would like to share any specifics. We take our guests' feedback seriously and I truly hope to hear from you. My sincere apology your stay was less than excellent.

6/10 Okay

Jamie, Oregon

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Meh. The front desk person was almost never there and the hotel was kinda dirty and our room had fleas.
Stayed 6 nights in Sep 2020
Response from Kate L - General Manager on Oct 6, 2020
I apologize for the issues you experienced with your stay. I was very concerned and immediately addressed the cleanliness issue. We have contacted our professional pest control contractor to address the situation. We have also stressed to our staff the importance of being visible and available for all our guests. Thank you for taking the time to let us know about your stay and please accept my apology that it was less than excellent.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meets expectations
Clean if not the most up-to-date hotel. Very nice two bedroom suites allowed us some space from our kids.
Stayed 1 night in Sep 2020
Response from Kate L - General Manager on Oct 6, 2020
So glad you enjoyed our larger two bedroom suite! I am happy to let you know we will soon be very up-to-date. Our renovation is right around the corner. You'll be impressed when you come back to see us again.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from Kate L - General Manager on Sep 9, 2020
Thank you! So glad you had a great stay with Residence Inn Boulder Longmont!

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020
Response from Kate L - General Manager on Aug 27, 2020
Thanks Nicole! Glad to hear you enjoyed your stay with us and hope to see you again soon.

6/10 Okay

Laura

Stayed 6 nights in Aug 2020
Response from Kate L - General Manager on Sep 9, 2020
I am sorry your stay did not quite meet your expectations. We strive to provide each guest an excellent stay and we clearly missed something during yours. I would appreciate hearing what we could have done better. You can contact me at the hotel if you would like to share any concerns or suggestions. Once again, our sincere apology.

6/10 Okay

Kathryn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Customer service at check in was great. Brought extra blankets up although I was disappointed in the pullout bed not being clean. Dood crumbs. Dog hair. Not a terrible stay but not great.
Stayed 1 night in Aug 2020
Response from Kate L - General Manager on Aug 21, 2020
I apologize for the oversight by our housekeeping team. Thank you for taking the time to let me know about this issue. This give us the opportunity to correct the problem and ensure everyone is checking the sofa sleepers more thoroughly moving forward. We strive to provide great stays to all of our guest. I hope we have another chance with you and your family the next time you are in Longmont.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe, well located.
Some hairs on the bathroom ceiling, other than that, a clean safe property in the time of covid.
Stayed 1 night in Jul 2020
Response from Kate L - General Manager on Aug 21, 2020
Thank you for staying with us and sharing your experience. We are working hard to ensure all of our rooms, as well as the entire hotel, is clean and safe for everyone. We appreciate you letting us know we are succeeding. Stay safe and we will see you again on your next trip.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat place to stay
Employees were great. We will definitely be back. Thank you
Stayed 9 nights in Jul 2020
Response from Kate L - General Manager on Aug 21, 2020
Wow! Thanks so much. We love celebrating 10's with the team! We hope to see you again soon. Thanks from the entire Residence Inn Boulder Longmont team!

10/10 Excellent

Amy, Jackson, wy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guy checking me in Nice place and nice people this morning too. Wished you had donuts
Stayed 1 night in Jul 2020
Response from Kate L - General Manager on Aug 21, 2020
Thanks Amy! We really appreciate you choosing Residence Inn Boulder Longmont and letting us know you had a great stay.

6/10 Okay

Nick, Longmont, CO

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Room was set up well to accommodate our needs. Check in was quick and painless, staff was friendly. Unfortunately the rooms cleanliness was lacking. Walked in and room smelled of cigarette smoke. When pulling out the couch bed, found an old sock in the mattress. Pulling out the couch bed also exposed an excess of garbage underneath the couch. Nilla wafers, empty caprisuns, string cheese wrappers, skittles bags, etc.
Stayed 2 nights in Jun 2020

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Kate L - General Manager on Aug 21, 2020
Thanks Kathy! We appreciate you staying with us and hope to see you again soon.