Breakfast and dinner served, American cuisine

Reviews of W Boston, a Marriott Hotel

4 out of 5
W Boston, a Marriott Hotel
100 Stuart Street, Boston, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews" "
Rating 8 - Good. 189 out of 1001 reviews" "
Rating 6 - Okay. 62 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kattie

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed rooms with comfy beds and super clean.
Stayed 2 nights in Apr 2024
Response from Guest Experience Manager on Apr 19, 2024
Hello Kattie, Thank you for choosing W Boston! What a treat to read how much you enjoyed our refreshing rooms with comfortable beds. We like that our guests can escape and relax in our stylish, urban accommodations. We loved having you - stop by again soon!Courtney Velez,Guest Experience Manager

10/10 Excellent

KATHRYNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the W Hotel Boston. The staff was wonderful - Sharon at the front desk was particularly helpful and welcoming - and our room was spacious, beautiful and comfortable. The only downside is that the location is in a noisy neighborhood - in the theater district, with lots of nightlife - but we had earplugs, so we slept soundly nonetheless. We will happily come back again if we have the chance!
Stayed 1 night in Apr 2024
Response from Guest Experience Manager on Apr 19, 2024
Hello Kathryne, We appreciate you choosing W Boston and providing valuable feedback about your stay. It is gratifying to know you loved our rejuvenating accommodations and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We will enjoy conveying your kind comments to them, especially Sharon. Having said that, we regret any noise issues you experienced. Thank you for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Courtney Velez,Guest Experience Manager

10/10 Excellent

Karly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for the Boston Marathon. Nice location near Boston common. Very nice room and good service
Stayed 4 nights in Apr 2024
Response from Guest Experience Manager on Apr 18, 2024
Hello Karly, It was a pleasure hosting your visit to W Boston while you were here for the Boston Marathon. Thank you for mentioning that you were pleased with our comfortable accommodations and kind hospitality, as well as our convenient location with seamless access to Boston Common. We hope you will join us again soon.Courtney Velez,Guest Experience Manager

10/10 Excellent

Sheila, Kenmore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Experience Manager on Apr 18, 2024
Hello Sheila, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to W Boston. Courtney Velez,Guest Experience Manager

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Experience Manager on Apr 17, 2024
Hello Alex, We are thrilled you had an excellent experience at W Boston, and we appreciate the fantastic rating. It was our pleasure having you, and we look forward to your next visit with us.Courtney Velez,Guest Experience Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very updated!
Stayed 2 nights in Mar 2024
Response from Guest Experience Manager on Apr 7, 2024
Hello Anna, Thank you for your generous feedback. We value hearing from our guests and love knowing how much you enjoyed our elevated property. We hope to welcome you again soon to W Boston. Courtney Velez,Guest Experience Manager

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Lots of hotels in the area so you can easily do better. Hotel and rooms were small. There was a lot of loud music from outside until late at night. Doormen were consistently cold and not helpful. Hidden charges like $70/night parking and a $35/day tab guarantee.
Stayed 2 nights in Apr 2024
Response from Guest Experience Manager on Apr 6, 2024
Hello Joseph, Thank you for choosing us and for taking the time to evaluate your stay. We are sorry that you were disappointed with the size of your room. We offer many different room types to suit different travel needs, and we invite you to reach out to a W Insider, should you decide to visit us again. Furthermore, we apologize for the noise disturbances you endured and that you did not experience some of our team members at their best. We will follow up with the appropriate individuals and take action in keeping with our commitment to providing warm and welcoming service to our guests from start to finish. We would also like to share that our parking and destination fees are competitively priced and posted on our site so guests can have this information before booking with us. We value your feedback and hope you will give us another chance to make a better impression.Courtney Velez,Guest Experience Manager

10/10 Excellent

Carrie

The stay was terrific!
Stayed 3 nights in Mar 2024
Response from Guest Experience Manager on Apr 2, 2024
Hello Carrie, We are pleased you had an energizing and fulfilling stay at W Boston and that we exceeded your expectations. Thank you for the generous rating, and we look forward to hosting you again soon.Courtney Velez,Guest Experience Manager

10/10 Excellent

Richard Paul, Washington

Stayed 3 nights in Mar 2024
Response from Guest Experience Manager on Apr 17, 2024
Hello Mr. Paul, Thank you for staying with us and for your gracious rating. On behalf of all of us at W Boston, we would like to invite you for another outstanding visit.Courtney Velez,Guest Experience Manager

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Experience Manager on Mar 26, 2024
Hello Tony, Thank you for the excellent rating. We are delighted to know you had a great time while here and that we exceeded all of your expectations. We enjoyed having you at W Boston, and we hope we will continue to be your hotel of choice whenever you return to Boston. Courtney Velez,Guest Experience Manager

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The W is one of the most exceptional places we’ve ever stayed. The staff friendly and attentive, and the hotel immaculate. We’ve stayed in the corner king twice and can’t wait to come back. We had dinner this time in the gallery. The food and service was excellent!
Stayed 1 night in Mar 2024
Response from Guest Experience Manager on Mar 25, 2024
Hello Keith, Thank you for your delightful review and for returning to stay with us at W Boston once again. It is exciting to read your generous remarks about our fantastic Talent and pristine property. We are also glad to know you enjoyed the delicious food we serve and that you were pleased with your stylish suite. We sincerely appreciate your dedication to staying with us again, and we look forward to your return. Courtney Velez,Guest Experience Manager

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every way.
Stayed 1 night in Mar 2024
Response from Guest Experience Manager on Mar 25, 2024
Hello Francine, We are overjoyed to learn that from start to finish, your experience was nothing short of exceptional. It was a pleasure having you at W Boston, and we look forward to welcoming you again soon.Courtney Velez,Guest Experience Manager

10/10 Excellent

Joshua

Travelled with group
Excellent service. One of the best if not the best hotel stay I have had
Stayed 2 nights in Mar 2024
Response from Guest Experience Manager on Mar 24, 2024
Hello Joshua, Thank you for choosing W Boston. We were overjoyed to read your compliments about our Talent’s dedication to distinct and tailored service. They were happy to hear they were a major part of making your stay with us a memorable one. Please visit us again the next time you are in the area!Courtney Velez,Guest Experience Manager

10/10 Excellent

Erin

The entire staff was very accommodating and helpful. The hotel is in a great location. The service in The Gallery and lounge were excellent as well.
Stayed 4 nights in Mar 2024
Response from Guest Experience Manager on Mar 23, 2024
Hello Erin, Thank you for the outstanding rating for W Boston. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service and style as well as our fantastic location. It will be a pleasure to share your kind words with our spirited Talent. Stop by again soon; we will be looking forward to it!Courtney Velez,Guest Experience Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again
Stayed 3 nights in Mar 2024
Response from Guest Experience Manager on Mar 9, 2024
Hello Michelle, We love knowing about your great visit to W Boston. With authentic and inspiring hospitality, our hotel is perfect for any Boston adventure. We can't wait for you to come back for another outstanding stay. Courtney Velez,Guest Experience Manager

10/10 Excellent

Myriah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on Feb 27, 2024
Hello Myriah, We are delighted you had an outstanding experience at W Boston and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Courtney Velez,Guest Experience Manager

10/10 Excellent

VODLYNE

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on Feb 27, 2024
Hello Vodlyne, Thank you for your gracious rating. On behalf of all of us at W Boston, we would like to invite you for another outstanding visit.Courtney Velez,Guest Experience Manager

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Experience Manager on Feb 27, 2024
Hello Marco, We are glad you enjoyed your time at W Boston. Thank you for your kind rating, and we look forward to your next visit.Courtney Velez,Guest Experience Manager

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After many hotel stays in Boston over the years, W Boston is easily our favorite. The rooms are impeccably clean and well-designed. The various amenities were top notch, from the restaurant to the lounge to the gym. The entire property is amazing!
Stayed 2 nights in Feb 2024
Response from Guest Experience Manager on Feb 26, 2024
Hello Amanda, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Boston. We appreciate you mentioning our amazing amenities, stylish rooms, and excellent services. We value your business and can’t wait to welcome you back!Courtney Velez,Guest Experience Manager

10/10 Excellent

Sandy

Stayed 1 night in Feb 2024
Response from Welcome Office on Mar 20, 2024
Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back to W Boston!

10/10 Excellent

Melissa

Stayed 3 nights in Feb 2024
Response from Welcome Office on Mar 20, 2024
Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back to W Boston!

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
great space
Stayed 3 nights in Feb 2024
Response from Guest Experience Manager on Feb 24, 2024
Hello Roland, We are thrilled with your generous review, and we thank you for sharing your experience at W Boston! We love offering our guests luxury style, full of energy and access to the best of Boston. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit.Courtney Velez,Guest Experience Manager

10/10 Excellent

jusimar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 1 night in Feb 2024
Response from Guest Experience Manager on Feb 21, 2024
Hello Jusimar, Thank you for your kind review. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon to W Boston. Courtney Velez,Guest Experience Manager

8/10 Good

Peter

Travelled with family
Good location; friendly staff. Parking is $70 a day.
Stayed 2 nights in Feb 2024
Response from Guest Experience Manager on Feb 19, 2024
Hello Peter, We are pleased you had an enjoyable time at W Boston and that our amazing Talent and never-boring location added to your stay. Having said that, we regret any dissatisfaction you had with our parking fee. We appreciate your feedback and hope to have another chance to accommodate you in the future.Courtney Velez,Guest Experience Manager

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay will definitely be back
Stayed 2 nights in Feb 2024
Response from Guest Experience Manager on Feb 12, 2024
Hello Martin, Thank you for such a generous review and choosing W Boston for your visit to our vibrant city! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you with us, and we look forward to welcoming you again soon. Courtney Velez,Guest Experience Manager

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel though needs to describe their destination additional fee
Stayed 3 nights in Dec 2023
Response from Guest Experience Manager on Feb 10, 2024
Hello Sherry, Thank you for being our guest at W Boston and for letting us know you enjoyed our property. Having said that, we regret any disappointment you had with our daily destination fee. Our fees are competitively priced and posted on our site so guests can have this information before booking with us. We appreciate your feedback and hope to see you again the next time you visit the area.Courtney Velez,Guest Experience Manager

2/10 Terrible

Silvana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were in the 9th floor and we could hear the music from the lobby and from the street. There were trucks loading at 3am. We were supposed to stay 2 nights but I couldn't stay the second night as I needed to sleep. The front desk was courteous and did not charge us a penalty for the cancellation. Also, the beds are not comfortable at all. The room was nice and clean
Stayed 2 nights in Jan 2024
Response from Guest Experience Manager on Jan 31, 2024
Hello Silvana, Thank you for reviewing your stay with us. We are genuinely sorry your sleep was disrupted by noise from the street and the lobby. We want every guest to have a refreshing, meaningful visit, so we will use your comments to improve our guest experience. On a positive note, we are happy to know you were pleased with our rejuvenating accommodations. We appreciate your patience and hope to have an opportunity to host you again in the future.Courtney Velez,Guest Experience Manager

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
This was such an excellent experience. The location is amazing and the staff is amazing. Will come back!
Stayed 2 nights in Jan 2024
Response from Guest Experience Manager on Jan 29, 2024
Hello Pamela, Thank you for choosing W Boston for your recent stay and for sharing your experience. We are pleased you loved our supreme location and that our devoted Talent took excellent care of you. We look forward to accommodating you again soon.Courtney Velez,Guest Experience Manager

10/10 Excellent

arthur

Travelled with partner
Great
Stayed 1 night in Jan 2024
Response from Guest Experience Manager on Feb 1, 2024
Hello Arthur, We are pleased to receive your generous rating for W Boston. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again soon.Courtney Velez,Guest Experience Manager

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cody was amazing!! my sister does not take elevators and he made sure he accommodated us safely to and from our room in the stairway. What a great hotel and great staff.
Stayed 2 nights in Jan 2024
Response from Guest Experience Manager on Jan 23, 2024
Hello Tammy, Thank you for your gracious review of W Boston. Our Talent's highest priority is making sure every guest has a meaningful, inspiring visit. We appreciate you calling out Cody for his devotion to service; we will share your kind words with him. It was a pleasure having you and your sister at our beautiful property, and we look forward to hosting you both again soon. Courtney Velez,Guest Experience Manager

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Experience Manager on Jan 16, 2024
Hello Coralie, Thank you for letting us know your visit to W Boston was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Courtney Velez Guest Experience Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Experience Manager on Jan 16, 2024
Hello James, Thank you so much for the perfect rating of your time at W Boston. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Courtney Velez Guest Experience Manager

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Experience Manager on Jan 13, 2024
Hello Mohammed, Thank you for the outstanding rating for W Boston. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Courtney Velez,Guest Experience Manager

10/10 Excellent

wei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only parking guys not good
Stayed 1 night in Jan 2024
Response from Guest Experience Manager on Jan 13, 2024
Hello Wei, Thank you for the wonderful rating! We love that you had an unforgettable stay at W Boston. We appreciate your specific feedback as we are always looking for ways to amplify our guest experience. It was our pleasure having you, and we look forward to your return.Courtney Velez, Guest Experience Manager

10/10 Excellent

Angelika

Stayed 1 night in Dec 2023
Response from Guest Experience Manager on Jan 6, 2024
Hello Angelika, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at W Boston; we look forward to seeing you again soon.Courtney Velez Guest Experience Manager

10/10 Excellent

Yanet

Stayed 4 nights in Dec 2023
Response from Guest Experience Manager on Jan 6, 2024
Hello Yanet, We are thrilled you had an excellent stay at W Boston, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Courtney Velez Guest Experience Manager

10/10 Excellent

arbnor

Stayed 1 night in Dec 2023
Response from Guest Experience Manager on Jan 1, 2024
Hello Arbnor, Thank you for the outstanding rating about your stay at W Boston. We are glad we met your expectations and we look forward to seeing you again soon. Wishing you a very happy and prosperous year ahead.Courtney Velez Guest Experience Manager

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Experience Manager on Dec 27, 2023
Hello Jean, Thank you for the outstanding rating for W Boston. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Courtney Velez,Guest Experience Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Experience Manager on Dec 17, 2023
Hello John, Thank you for the outstanding rating for W Boston. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Courtney Velez,Guest Experience Manager

10/10 Excellent

Roji

Stayed 2 nights in Dec 2023
Response from Guest Experience Manager on Dec 12, 2023
Hello Roji, Thank you so much for the perfect rating of your time at W Boston. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Courtney Velez Guest Experience Manager

10/10 Excellent

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Welcome Office on Dec 5, 2023
Thank you so much for your kind review! We appreciate your feedback and look forward to welcoming you back soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Welcome Office on Nov 20, 2023
Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back to W Boston soon!

8/10 Good

Petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All the staff were amazingly helpful and super friendly. Room was the perfect size and location was great too. My only complaint is how noisy it was outside when trying to sleep. Constant sirens and horn honking. That’s out of the property’s control but thought I’d mention for those who are light sleepers or have little ones.
Stayed 2 nights in Nov 2023
Response from Guest Experience Manager on Nov 13, 2023
Hello Petra, Thank you for taking the time to tell us about your stay with us at W Boston. We are pleased to know how much you enjoyed our fantastic location and spacious accommodations, as well as the attentive service provided by our Talent. Having said that, we are sorry your sleep was disrupted by noise from the street. Our Welcome Desk is always available, and we are ready and willing to help make you as comfortable as possible or, whenever possible, move you to another suite. We appreciate your feedback and hope to have another opportunity to host you in the future.Courtney Velez,Guest Experience Manager

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
It was a fabulous weekend. Staff are truly amazing. The hotel itself is a bit dated for what they’re charging.
Stayed 1 night in Nov 2023
Response from Guest Experience Manager on Nov 6, 2023
Hello Sarah, It was our pleasure to welcome you to W Boston. We are delighted to know you had an excellent stay and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them! We are grateful for the feedback that helps us amplify our guest experience. We look forward to seeing you again soon.Courtney Velez,Guest Experience Manager

8/10 Good

Katherine, Seattle

The hotel is in the middle of a very vibrant part of town with theater and music and restaurants. It is very loud at night, especially on Saturdays. I ended up switching my room to the side of the hotel away from the street which helped a little bit but it was still pretty loud. Other than that it was a great experience
Stayed 2 nights in Nov 2023
Response from Guest Experience Manager on Nov 6, 2023
Hello Katherine, Thank you for choosing to stay with us at W Boston and for taking the time to post a review. It is gratifying to read how much you enjoyed our great location and your stay with us. However, we are sorry your sleep was interrupted by the noise issues during your stay. Our Welcome Desk is always available, and we are ready and willing to help make you as comfortable as possible or move you to another suite. Thank you again for choosing us, and we would love another opportunity to provide you with a better experience!Courtney Velez,Guest Experience Manager

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Experience Manager on Nov 5, 2023
Hello Christopher,Thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience.Courtney Velez Guest Experience Manager

6/10 Okay

Yan

Stayed 3 nights in Oct 2023
Response from Guest Experience Manager on Oct 30, 2023
Hello Yan, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Courtney Velez Guest Experience Manager

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Oct 2023
Response from Guest Experience Manager on Oct 24, 2023
Hello Drew, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Courtney Velez Guest Experience Manager

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the Best
All attention to detail were wonderful. If it was needed it was given and we had a great time.
Joshua patiently awaiting check in while playing connect four.
Stayed 1 night in Oct 2023
Response from Welcome Office on Oct 23, 2023
Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back to W Boston soon.

10/10 Excellent

Celenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and service was impeccable!
Stayed 1 night in Oct 2023
Response from Guest Experience Manager on Oct 22, 2023
Hello Celenia, We love knowing we could make you feel so welcome, and our exceptional Talent helped to make your visit even more memorable. We enjoy connecting with our guests and providing authentic, inviting service! Thank you for mentioning our efforts and for choosing W Boston; we look forward to welcoming you back soon.Courtney Velez Guest Experience Manager