Ratings based on 2,397 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Posted 5-Feb-2016
Very generic setup. Hallways smelled of cleaning detergent. Rooms were nondescript. Adequate for business travel, but utterly lacking in charm and character for personal travel.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Ciudad de México

Bien ubicado universidades (Harvard, MIT) y museo.

Posted 2-Feb-2016
Pros: Ubicación.
Cons: Esmero en la limpieza.
Location: Charles river - caminatas. Harvard / MIT Shuttle al metro para desplazarse fácilmente a otras áreas de la ciudad.
Durante nuestra estancia en Boston aprovechamos que el hotel está cercano a las zonas universitarias (Harvard y MIT) y al Museo cerca de Charles River. El hotel no tiene nada espectacular, es funcional. La cocina del bar es buena, especialmente cuando ya es tarde y no se quiere salir para la cena por el frío o nieve.
3 out of 5
Recommended
for Everyone
by A verified traveller

Not in walking distance of local conveniences

Posted 31-Jan-2016
Staff was great but facilities were minimal and expensive
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2016
Great experience. The hotel was clean and quite. Perfect for a weekend getaway.
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable and Convenient

Posted 20-Jan-2016
The staff at this Hyatt were extremely pleasant and accommodating. The location was convenient, but nothing is in walking distance, you will need to take a short drive or a taxi. I suggest a river view room....I really enjoyed it! The gym and pool were also very nice.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Great location!

Posted 16-Jan-2016
Great location for access to Cambridge, Brookline and Boston
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Jan-2016
Excellent location. Easy access to medical centers, other business related areas of town.
4 out of 5
Recommended
for Families
by A verified traveller from Redmond, WA

Nice hotel near Boston University

Posted 9-Jan-2016
Pros: The kids ordered room service when I went to Bruins hockey game with my wife. They really enjoyed that and staff was very nice.
Cons: The room I was in had a vanity outside the bathroom but didn't have a light so wasn't very useful.
Enjoyed our 4 night stay over New Years with teenage daughters. Price was good. They provide free shuttle that can bring you to four spots. We went to the Galleria Mall which is very nice and the Boston U West spot which go us on the subway to Copley Square. The indoor pool was nice but was primarily for lap swim when we went with only one lane for kids. Staff was very helpful and let us check in early which was nice since we arrived on red eye flight from the West coast.
4 out of 5
Recommended
for Students
by A verified traveller from NY

You don't want to drive here

Posted 3-Jan-2016
Cons: Lower the parking rate! There is a garage right next to yours and it charges much cheaper!
Location: MIT, Harvard
The hotel is at a premium location along Charles river right next to MIT and Harvard. Therefore, parking is EXPENSIVE!! There are a very limited number of street parking nearby. The hotel not providing a free parking make the experience not as good as it should be. Considering that it is an old hotel, if you are driving your car to Boston like I did, you probably can find a better deal in the sub-urb. The staffs are very friendly and nice. The room rate is good (however, the rate really does not include anything, not even breakfast). Note that it takes about 15 mins to walk to the closest subway station. Luckily, there is a bike share right outside the hotel. For those rooms that are not facing the river, you can't help but feel the cheapness of the entire package.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Jan-2016
staff were friendly. spread of buffet breakfast wasn't great.