Standard Room, 1 Queen Bed, City View (European Queen)
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Reviews of Beacon Hill Hotel

4 out of 5
Beacon Hill Hotel
25 Charles Street, Boston, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 88 out of 148 reviews" "
Rating 8 - Good. 41 out of 148 reviews" "
Rating 6 - Okay. 13 out of 148 reviews" "
Rating 4 - Poor. 3 out of 148 reviews" "
Rating 2 - Terrible. 3 out of 148 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A bit expensive for what you get
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Luca

Stayed 3 nights in Mar 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could remember his name, but the ?assistant manager (who speaks pretty decent Spanish)? was very helpful and appreciated his welcoming attitude
Stayed 2 nights in Feb 2024

10/10 Excellent

nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place but no gym and no gym access a bummer.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

PATRICIA, Northeast Harbor

Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tiny, but otherwise, we loved everything about our stay. The staff was amazing, the room was adorable and very private, the building was beautiful and very quaint, and the food and wine at the restaurant was outstanding. We don't often stay in the middle of a posh neighborhood due to the expense, but this was absolutely worth it. It was a very special stay that we won't soon forget.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Lincoln

Stayed 1 night in Nov 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Darren the manager was awesome! Accommodating. very helpful. great experience !
Stayed 2 nights in Oct 2023

8/10 Good

Sharlene Shipman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, the atmosphere', the decor and the restaurant but there were some things that were inconvenient, like no bottled water or coffee or tea making equipment or refrigerator in the room and no room service. The staff refused to call me a cab to the airport. One of the hosts JR? and two of the waitresses were helpful and delightful but others were cold and unhelpful. I want to love this hotel but I felt the service was lacking especially for the price.
Stayed 4 nights in Oct 2023

6/10 Okay

Devita

Stayed 1 night in Sep 2023

10/10 Excellent

LInda

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated charming hotel in perfect location for Beacon Hill . Lobby restaurant and bar are a nice addition . Rooms are small but comfortable. Staff was exceptionally friendly and helpful .
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about our stay. Perfect room exactly like pictures & comfortable bed. Ate both dinner and breakfast at the restaurant, all excellent. All the folks working here are fantastic. We walked back from a concert at the Garden well after 11pm & they spotted us and were holding the door open for us when we got to it.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small hotel that was full of character and thoughtfully put together.
Stayed 2 nights in Jul 2023
Response from Darren M. on Jul 29, 2023
Andrew,Thank you for choosing to stay with us in Beacon Hill during your visit to Boston and we hope to see you again!

10/10 Excellent

Susan

Stayed 1 night in Jul 2023
Response from Darren M. on Jul 29, 2023
Susan,Thank you for providing this feedback regarding your stay, we are pleased to hear you enjoyed your time in Beacon Hill and hope to see you next time you find yourself in Boston!

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Darren M. on Jul 2, 2023
Patricia,Thank you for choosing to stay with us and we hope to see you again!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice people, clean. Needs some updates
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The staff is very friendly and helpful. There are not many rooms, so it doesn't feel very crowded. The rooms were clean and nice. We did not eat at the Bistro, but there were always many people there.
Stayed 3 nights in Nov 2019

8/10 Good

Rbc, Bergen county

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Terrific location. Rooms needs updating especially the windows. The heat had to be on high to offset the draft. Queen bed is really a full size and feels like it’s 20 years old.
Stayed 2 nights in Nov 2019

10/10 Excellent

Sarah, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and welcoming. The food at the restaurant downstairs is very good and reasonably priced. The neighborhood is really fun, a very short walk to the Public Garden and Common. Despite the busy location I wasn't bothered by street noise.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love everything about this wonderful hotel! My favorite part of course was staying in such a lovely room overlooking Charles street and right next to the outdoor patio!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Sweet boutique hotel in a great location. Excellent dining as well.
Stayed 1 night in Sep 2019

8/10 Good

Sandra

Liked: Staff & service, room comfort
Good apot
The hotel is perfectly located. The service is excellent. The bed was super cozy. I just think they could update the decor a bit and add simple amenities, such as body lotion. Other than that really great place!
Stayed 1 night in Aug 2019

10/10 Excellent

Sarah, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is terrific for anyone visiting the Boston Common/Beacon Hill neighborhood. The place if friendly, low-key, clean, and feels safe.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Charles St. Stylish. Nice bar and restaurant. Good staff!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice but lacks amenities at $400 a night.
Small boutique hotel in great neighborhood. Limited amenities. Luggage had to be carried up 2 flights of stairs as elevator did not go to floor. Room and bed small. No washcloths. Room was clean. No breakfast offered. Certainly overpriced at $400 for an average hotel, which is a bargain in Boston.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - picturesque area of Boston - Beacon Hill neighborhood. Super comfortable bed.
Stayed 1 night in May 2019

6/10 Okay

Smiletoday35, Henrietta ohio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel was nice. Cons were no clock, fridge, micro, long mirror and shower was luke warm. Room and tv were small. Pros were staff was very nice and it was pretty clean.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly mid priced Hotel. Excellent location.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance for all our activities. Bistro on main floor. However it was noisy due to traffic Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Stayed 2 nights in Mar 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Charming but chilly
Great hotel - charming, but there was a draft coming from the windows so it was a bit chilly in the room.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location.
Right in the heart of the city. Small room, no fridge or microwave & small tv. Everything else was perfect. Staff was great, convenient to everything. Truly enjoyable stay.
Stayed 2 nights in Dec 2018

10/10 Excellent

Momlovestoshop, Charlotte, NC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable little hotel on the prettiest streets in Boston
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel located on historic Charles St. and close to Boston Public gardens. Also the walk to downtown shopping is an easy walk as well as to Mass. General Hospital.
Stayed 2 nights in Dec 2018

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location but loud
You can’t find a more quintessential Boston hotel in all of New England! My only complaint is the noise from trucks (ie: trash, delivery) at all hours of the night and early morning.
Stayed 1 night in Dec 2018

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well located property in the heart of Bostons historical district. Rooms are small but very 'efficient'. Very friendly and helpful staff and a very good bistro on premise.
Stayed 2 nights in Nov 2018

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and service was good.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always wanted to find out what's inside and what's like to "live" in beacon hill - I got it this time, with snow and sleet and sunshine, all in 4 nights! Location, location, and ambience!
Stayed 4 nights in Nov 2018