Standard Room, 3 Single Beds

Reviews of Premiere Classe Bordeaux Sud-Pessac Becquerel

1 out of 5
Premiere Classe Bordeaux Sud-Pessac Becquerel
4 Bis Avenue Antoine-Becquerel, Pessac, Gironde

Reviews

6.2
Rating 10 - Excellent. 94 out of 887 reviews" "
Rating 8 - Good. 280 out of 887 reviews" "
Rating 6 - Okay. 237 out of 887 reviews" "
Rating 4 - Poor. 168 out of 887 reviews" "
Rating 2 - Terrible. 108 out of 887 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No pillows on the bed, only 2 cushions. The shower left a lot to be desired, the edges of the shower was mouldy
Stayed 1 night in Dec 2023
Response from HAS on Dec 12, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

4/10 Poor

Lisa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are tiny. We were travelling with a baby and requested a cot which was provided on second time of asking but no mattress with it. The bathroom door didnt close and with it being so tiny you may as well not have bithered with it being a different room. Shower ran hot and cold the whole time and was so small i barely fit in it (im 5ft 2 and not a large girl). I understand you get what you pay for but this place is barely fit for purpose.
Stayed 2 nights in Sep 2023
Response from AM on Oct 6, 2023
Bonjour, merci d'avoir pris le temps de nous écrire.

8/10 Good

Eamon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Stayed 2 nights in Sep 2023
Response from am on Sep 17, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Terrible

Paul

Disliked: Property conditions & facilities
Far out from anything. 100€ into town. We turned around and booked something else.
Stayed 1 night in Sep 2023
Response from am on Sep 17, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

Hayley

Stayed 1 night in May 2023
Response from La Direction on Jun 1, 2023
Bonjour,Nous vous remercions d'avoir pris le temps de partager votre satisfaction sur votre séjour :)Peut être à bientôt !

2/10 Terrible

Andrew

Stayed 1 night in May 2023
Response from La Direction on Jun 1, 2023
Bonjour,Pouvez vous détailler la note ?Bonne journée

10/10 Excellent

Sam

Stayed 1 night in May 2023
Response from La Direction on May 9, 2023
Bonjour,Nous vous remercions d'avoir pris le temps de partager votre note sur votre séjour :)A bientôt !

10/10 Excellent

Cherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Easy check in arrived late so used the machine which was very easy and quick. Rooms was clean and beds was very comfortable bathroom was on the small side but worked well. Has a burger king and a steak house on the same site very easy to find right off the junction on the motorway
Stayed 1 night in Mar 2023
Response from am on Apr 14, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Gerald

Stayed 2 nights in Oct 2022
Response from al on Oct 24, 2022
Bonjour,Merci d'avoir pris le temps de nous donner votre avis.Cordialement

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY. Filthy
Wow. What a horrible place to stay. Filthy smelly extremely rude staff that are actually mean. And the dirtiest room I have ever stayed in in my entire life. No windows filthy floor. And to top it all Bed BUGS. Stayed last week been to the Dr with bites. bed bugs. This hotel needs to be closed down for good. The room stank. U asked for another room they said that was the cleanest room. I asked for my money back they swore at me
Stayed 4 nights in Sep 2022
Response from al on Sep 28, 2022
Bonjour,Merci de nous avoir donner votre avis. Vous avez séjourné 4 nuits dans cette même chambre sans faire de demande de changement de chambre. Nos chambres disposent toutes d'une fenêtre. Vous avez croisé le personnel de l'hôtel uniquement pour vous servir gracieusement au buffet petit déjeuner. Comme nous vous l'avons indiqué ce service est payant. Votre commentaire ne reflète que partiellement la réalité de votre séjour. Bien Cordialement

10/10 Excellent

Rui

Stayed 1 night in Jul 2022
Response from AM on Aug 8, 2022
Bonjour, Merci d'avoir pris le temps de nous donner votre avis. Cordialement

2/10 Terrible

Richard

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Very poor service.
I booked 5 rooms at this hotel for 5 of us on a motorcycle trip. After returning to the room at 11pm, following a meal, I found a water leak from the ceiling that soaked the bed. I found the night manager, who told me there was nothing he could do, as the hotel was full. He went to make a phone call, saying he would return in 10 minutes. After 30 minutes I found him again. He a.gain claimed he could do nothing and had to make more calls. I contacted Hotels.com who tried to help. The manager returned after about 20 minutes complaining that Hotels.com were ringing him. He disappeared again. After more than another hour I found him again. He again complained about receiving phone calls. He went on to tell me a room was free. I moved rooms at 1 am. The leak was no ones fault. The poor service was. A measure of the hotels service is not the problem that happened, but how they react to it. The response was very poor and so far the response from Premiere Classe has been poor as well.
Stayed 1 night in Jun 2022
Response from al on Jun 16, 2022
Bonjour, Vos dires sont quelques peu erronés. Effectivement il y a eu une rupture de canalisation qui a provoqué des dégâts dans votre chambre. Nous avons la traçabilité du délogement qui s'est fais en 45 min. Et je vous informe que nous n'avons eu absolument aucun appel de Hotels.com. Nous nous excusons de la gêne occasionnée. Cordialement

4/10 Poor

Lee, Maidstone

Liked: Cleanliness, staff & service
The ladies on reception were both friendly. The bed linen was clean, as were the towels. The NOISE from the motorway was deafening (it’s right on it) and there’s no sound insulation-the road noise added to the guests clonking about, moving furniture etc made for extreme lack of sleep! I wouldn’t stay here again.
Stayed 1 night in Oct 2021
Response from al on Nov 9, 2021
Bonjour, Merci d'avoir pris le temps de nous donner votre avis.

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from AL on Jul 30, 2020
Bonjour, Merci d'avoir pris le temps de nous donner votre avis. Cordialement,

8/10 Good

Ophélie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from al on Jun 30, 2020
Bonjour, Merci d'avoir pris le temps de nous donner votre avis. Cordialement,

8/10 Good

MARC ANDRE

Liked: Cleanliness, staff & service
Cheap but practical
Première Classe doesn't mean first class; it's basic but cheap and practical
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Clean cheap hotel. After 9 o clock fees for the key. No buses after 21h30. Taxi is 25 euro.
Stayed 1 night in Dec 2019
Response from al on Feb 9, 2020
Merci d'avoir pris le temps de nous répondre.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Location ideal when travelling south to Spain or Portugal.
Stayed 1 night in Dec 2019
Response from al on Feb 9, 2020
Merci d'avoir pris le temps de nous répondre.

6/10 Okay

Verified traveller

Stayed 7 nights in Oct 2019
Response from 0 on Nov 21, 2019
Bonjour, merci d'avoir pris le temps de nous écrire. Cordialement, .

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from . on Oct 2, 2019
Bonjour, merci d'avoir pris le temps de nous écrire. Cordialement,

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from . on Oct 2, 2019
Bonjour, merci d'avoir pris le temps de nous écrire. Cordialement,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
Great value, just the basic, but if u don’t need any more why pay more. Good location next to restaurants and near tonHopital Leveque. Breakfast good, juice, toast and vale
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from AL on Mar 22, 2019
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

Dan

Disliked: Property conditions & facilities, room comfort
Avoid !!
Not a pleasant place to stay at. The room was very small and the bath too small to even turn around in. There were no amenities, the breakfast was poor and the whole nonexistent staff was a disappointment. I would never return to one of the hotels in this chain.
Stayed 3 nights in Nov 2018

8/10 Good

Safa

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and basic
Nice room, comfortable stay, bed was comfortable, we arrived after 9pm so had to wait a while to be seen and staff member was a bit aggressive, but we sorted the room quickly.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Adequate???
The door had been kicked in at sometime in the past and not fully repaired. You could see light through a gap where the frame was bent. Thin walls and an adjacent freeway added to the experience. "Adequate" would be the best description I could manage.
Stayed 1 night in Jun 2018

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i recomend
clean and worm room. nice place to stop for a few days. restaurant and shoppind center in the areea

6/10 Okay

Jayne

Liked: Cleanliness
Disliked: Staff & service
Stop in France no frills
This was convenient place to stop in route to the ferry no frills very basic and had to pay at hotel as well on here
Stayed 1 night in Feb 2018

8/10 Good

Sergio, london

Liked: Cleanliness, staff & service
Ok
For the price, you can't find better. Clean, staff 5 stars
Stayed 1 night in Dec 2017

6/10 Okay

Mr Paul H, Llanharan

Liked: Cleanliness, staff & service, property conditions & facilities
Great for overnight stop
We used as overnight stop driving through France. The location is great for this as easy access to motorway. We stayed in room 40 not recommended as noisy and smelled of smoke. Pick rooms that are furthest from motorway

10/10 Excellent

mike, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to tramway
Very comfortable and quiet hotel, good access to bordeaux. Toilet flush didnt work but quickly moved to another room

2/10 Terrible

Frank, Naples

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay ANYWHERE else.
DO NOT STAY HERE. Staff does not like non-French or non-French speaking people, period. Room had three single beds with bunk beds, one which had clearly been slept in. All they said was sorry, we are sold out. For 100Euros, they have to be joking. I stay in 50+ hotels a year, this one takes the cake. AC not working, no hot water, 45minutes to get a cab.... WOW. I should be writing for a refund, no?

4/10 Poor

Una, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Room was claustrophobically small. I would only stay there again if I were desperate! Hotel was difficult to find as it was dwarfed by Ibis. Also there seemed to be another building with Premier Classe symbols etc a few km away which was misleading

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
An overnight stay it's ok
Room was not clean Door did not shut properly with out slamming it

4/10 Poor

VI, Toronto

Liked: Cleanliness, room comfort
Only if you're desperate
This hotel is in no way conveniently located for travel in Bordeaux. It's way off the tramline, and is impossible to access in the evenings after the tram closes because of the incredibly sparse public transit and the fact that there are no taxis in the evenings. If you're going to stay here, be aware of the fact that you will have to be in your hotel in the early evening, like a high-school Cinderella. The cab ride back from Bordeaux is VERY pricey. The amenities are sparse, although the cable choices were great, and there are a lot of plugs in the room to charge your electronics if you need. The motel--yes, motel--is clean, although it faces a highway and you can hear the cars all night long, and there is no one to check you in after 6 PM, so make sure you have the credit card you used to make your booking, or you won't be able to stay there, as you'll need to check in at a computer outside.

6/10 Okay

Verified traveller

Basic but OK for a night
small room like RV but good stopover all you need no frills

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2023
Response from HASSEN on Dec 12, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 Okay

Philippe

Stayed 1 night in Dec 2023
Response from HAS on Dec 12, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Mathieu

Stayed 1 night in Nov 2023
Response from HAS on Dec 12, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

carole

Stayed 1 night in Oct 2023
Response from AM on Oct 24, 2023
Bonjour, merci pour votre note. Cordialement,

8/10 Good

CLAUDIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons été très bien accueillis. Par contre nous étions dans une chambre bruyante située juste au dessus d'un local où on entendait la soirée et la nuit par moments les machines à laver et les sèche linge.
Stayed 6 nights in Sep 2023
Response from am on Oct 7, 2023
Bonjour, merci d'avoir pris le temps de nous écrire.

8/10 Good

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenable
Sejour correct malgre un hotel plutôt vétuste. Menage fait tous les jours et je remercie le personnel. Petit dejeuner suffisant. Accueil correct.
Stayed 4 nights in Sep 2023
Response from am on Oct 6, 2023
Bonjour, merci d'avoir pris le temps de nous écrire.

10/10 Excellent

Vincent

Stayed 1 night in Oct 2023
Response from AM on Oct 7, 2023
Bonjour, merci pour votre note.Cordialement,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from AM on Oct 6, 2023
Bonjour, merci d'avoir pris le temps de nous écrire.

6/10 Okay

frédéric

Travelled with partner
Liked: Cleanliness, staff & service
Il n' y a rien à faire contre le bruit établissement à proximité de l autoroute
Stayed 1 night in Sep 2023
Response from am on Oct 6, 2023
Bonjour, merci d'avoir pris le temps de nous écrire.

8/10 Good

Jérôme

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from AM on Oct 6, 2023
Bonjour, merci d'avoir pris le temps de nous écrire.

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room with very small bathroom, next to the freeway but not too noisy. Basic but a very fair price. Excellent staff however.
Stayed 1 night in Sep 2023
Response from AM on Oct 6, 2023
Bonjour, merci d'avoir pris le temps de nous écrire.

10/10 Excellent

Soukaina

Stayed 1 night in Sep 2023
Response from am on Oct 11, 2023
Madame, Monsieur,Nous vous remercions pour la note que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Angèle

Stayed 1 night in Sep 2023
Response from am on Sep 17, 2023
Bonjour, Merci d'avoir pris le temps de nous noter

4/10 Poor

Annick

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from am on Sep 17, 2023
Bonjour, merci pour votre avis