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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Guest reviews

4.6/5 Wonderful
133 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Parking included
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationMichel de Montaigne Bordeaux 3 University19 min drive
Popular LocationBordeaux Metropole Arena20 min drive
Popular LocationHospital Haut-Leveque22 min drive
AirportBordeaux (BOD-Merignac)26 min drive

Choose dates to view prices

  • Comfort Double Room, Vineyard View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Vineyard view
    • Sleeps 2
    More detailsComfort Double Room, Vineyard View
  • Double Room, Vineyard View (Prestige)

    3.9/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    More detailsDouble Room, Vineyard View (Prestige)
  • Junior Suite

    Room amenities

    • 377 sq ft
    • Sleeps 2
    More detailsJunior Suite
  • Signature Suite

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Vineyard view
    • Sleeps 2
    More detailsSignature Suite
  • Comfort Suite

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Vineyard view
    • Sleeps 2
    More detailsComfort Suite
  • Superior Suite, Lake View (L'Ile aux Oiseaux)

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Lake view
    • Sleeps 2
    More detailsSuperior Suite, Lake View (L'Ile aux Oiseaux)
  • Double Room Park View located in Chateau le Thil 1.5 km from the Sources de Caudalie

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Park view
    • Sleeps 2
    More detailsDouble Room Park View located in Chateau le Thil 1.5 km from the Sources de Caudalie
  • Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • Park view
    • Sleeps 3
    More detailsDouble Room Single Use
  • Suite Prestige

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Vineyard view
    • Sleeps 4
    More detailsSuite Prestige

About this area

Martillac

Hôtel Les Sources de Caudalie is located in Martillac. Place de la Bourse and Chateau de La Brede are local landmarks, and some of the area's activities can be experienced at Chateau Smith Haut Lafitte and Chateau Latour-Martillac. Looking to enjoy an event or a game while in town? See what's happening at Chaban-Delmas Stadium or Circuit Bordeaux Merignac. Spend some time exploring the area's activities, including golfing.

Visit our Martillac travel guide
Map
Popular Location

What's nearby

  • Michel de Montaigne Bordeaux 3 University - 19 min drive
  • Bordeaux Metropole Arena - 20 min drive
  • Hospital Haut-Leveque - 22 min drive
  • Marche des Capucins - 24 min drive
  • Place de la Victoire - 26 min drive

Getting around

  • Cadaujac Station - 5 min drive
  • Doyen Brus Tram Station - 13 min drive
  • Bordeaux (BOD-Merignac) - 26 min drive

Restaurants

  • La Grand Vigne — 1 min walk
  • La Table du Lavoir — 1 min walk
  • Le Pistou - 4 min drive
  • Table7 - 7 min drive
  • Antojo De Iberico - 7 min drive

About this property

Hôtel Les Sources de Caudalie

Luxury hotel with 2 restaurants and winery
Along with 2 restaurants, this smoke-free hotel has an attached winery and a full-service spa. Self parking is free. Other amenities include an outdoor pool, a health club and a bar/lounge. All 72 soundproofed rooms feature iPod docks and 24-hour room service. Flat-screen TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Hôtel Les Sources de Caudalie offers 72 forms of accommodation with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

80-cm Flat-screen televisions come with cable channels, DVD players and pay-per-view films. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 26 for adults and EUR 26 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Hot tub
  • Tennis
  • Winery attached

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 17 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • TV channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Films for purchase

Food and drink

  • Espresso maker
  • Minibar

More

  • 4G smartphone data speed
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Smartphone
  • Smartphone data usage (unlimited)
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3:30 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25.00 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 26 for adults and EUR 26 for children (approximately)
  • Pet fee: EUR 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Can I cancel my reservation for free at Hôtel Les Sources de Caudalie and receive a full refund?
Yes, Hôtel Les Sources de Caudalie offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Les Sources de Caudalie cancellation policy on our site for more details about any exclusions or requirements.
Does Hôtel Les Sources de Caudalie have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 25.00 per pet, per day.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Hôtel Les Sources de Caudalie?
Check-in is from 3:30 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Situated in a provincial park, this luxury hotel is 0.1 mi (0.2 km) from Chateau Smith Haut Lafitte and 2.4 mi (3.9 km) from Chateau Latour-Martillac. La Ferme Exotique and Chateau de La Brede are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for Hôtel Les Sources de Caudalie

4.6
Wonderful
5 - Excellent
101
4 - Good
23
3 - Okay
5
2 - Mediocre
0
1 - Poor
4
4.8
Cleanliness
4.6
Service and Staff
4.1
Amenities
4.7
Property condition

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

We had a terrible experience at this hotel that demonstrates its poor management, largely incompetent staff, and utter lack of customer service. Ahead of arrival, the hotel did not communicate how many of the facilities were closed due to COVID-19 (nor was it indicated on their website). Only 1 of 3 restaurants was operating and we couldn’t get reservations there for each night of our stay (there are no other restaurants in the immediate area). Guests were only able to reserve gym access by hiring their private trainer for 70 euros an hour. The spa—the main draw of the estate—was almost fully booked and we were unable to get the services we wanted (most hotels of this caliber call you beforehand to make sure their guests can benefit from their facilities versus the public). Examples of other issues- the reception called early in the morning to ask a question about room cleaning, waking us up. There were many times throughout the visit where the front desk did not pick up our phone calls, making it necessary for us to walk to the desk. Bugs and spiders in curtains that had not been cleaned. On the final bill, we were wrongly charged for multiple items. We did manage to get a booking for massages at the end of our stay, and were extremely disappointed. They charged a different price than we were told upon booking (and that was in the brochure) and were denied use of the steam room/hammam unless paying 40 euros per person (again, contrary to what we were told and the brochure).

Stayed 3 nights in Jun 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stunning place

    The place is absolutely stunning, things you can do are relax by the pool, soak in the jacuzzi, go for a long walk or for a bike ride. Restaurant options are indeed pricey but the whole experience is worth it. Breakfast should be included in the nightly price.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    A five star resort located in a vineyard. The welcome reception was warm and welcoming. The service through out our stay was top notch, food and wine served in the restaurant were superb in quality. The vineyard and the walk in the forest was very enjoyable. A great place to let your body and mind relaxed. Highly recommended for a relaxing retreat vacation.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Sep 2019