Beach nearby, white sand, beach towels
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Reviews of Villa Romero de Boracay

3 out of 5
Villa Romero de Boracay
Station 3, Manoc Manoc, Boracay Island, Aklan

Reviews

5.8
Rating 10 - Excellent. 5 out of 33 reviews" "
Rating 8 - Good. 5 out of 33 reviews" "
Rating 6 - Okay. 11 out of 33 reviews" "
Rating 4 - Poor. 5 out of 33 reviews" "
Rating 2 - Terrible. 7 out of 33 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

3.8/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Marilyn

Travelled with group
Liked: Staff & service
Average at best
Stayed 2 nights in Oct 2023

6/10 Okay

cheryl

Stayed 2 nights in Jul 2023

8/10 Good

Jacob

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Staff was excellent and very accommodating
Stayed 6 nights in Jun 2023

2/10 Terrible

saudi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed
Stayed 2 nights in Apr 2023

2/10 Terrible

saudi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Conditioning is broken
Stayed 3 nights in Apr 2023

4/10 Poor

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

ON, Taiwan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property is just good for sleeping or just to leave things and go out for sea activities. The place reminds me of cheap hotels in the metropolis. But the staff is very accommodating and even helped us to contact our transportation. Thumbs up to the cute chubby receptionist. Thanks a lot!
Stayed 4 nights in May 2019
Response from Management on Jun 26, 2019
Dear On, Thank you for your feedback! We are delighted that were able to meet your expectation during your stay with us. Nevertheless, please rest assured that we will continue to improve our amenities and facilities to serve all the needs our guests. Thank you and were looking forward for your next visit! Best regards, Management

6/10 Okay

Jolly

Travelled with family
Liked: Staff & service
It is accessible to many establishments & near the shore. But it would be better if breakfast is included because the price is a little expensive.
Stayed 1 night in Apr 2019
Response from Management on Jun 26, 2019
Dear Jolly, Thank you for taking your time writing your feedback on expedia. With regards to your concern, the Management will provide different promotions with breakfast inclusions to cater all the breakfast requests of all our visitors. Indeed, upgrading our amenities will be our Top priority to delight all our guests. Best regards, Management

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and affordable place for everyone.
Really affordable, very accesible to all water activities and near at the beach. Easy to find location, very near to shopping and eating areas. Very accodating staff.Even helpful for my friend who is PWD- person with disability because the place is location friendly
Stayed 2 nights in Mar 2019
Response from Jefferson C. Portugana on Apr 7, 2019
Dear Edna, Thank you for sharing your feedback. I am delighted that you had a wonderful time at Villa Romero de Boracay. I will definitely share your comments with my team to inspire them and continue to provide a best experience to all our guests. See you soon! Best regards, Jefferson C. Portugana

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room is too small, no amenities in the room, no wifi available on the rooms only of the lobby and phone reception is so bad you cant use your phone inside the facility... our toilet was block after being used twice.. i know it was a budget hotel but i would rather pay a little bit more to have a better places to stay.
Stayed 4 nights in Feb 2019
Response from Jefferson C. Portugana on Apr 7, 2019
Dear Guest, Thank you for taking your time to write a review on Expedia. Your detailed comments has been raised already to the top management and we are in the process of upgrading the facilities and amenities of our resort. We apologize for not meeting your expectation thus we are still looking forward to be at your service in your next visit. Best regards, Jefferson C. Portugana

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap quality hotel very close to beach
Very helpful and friendly staff, 1 min from white beach, big fan room with clean bathroom and warm shower. Very cheap for Boracay!
Stayed 4 nights in Jan 2019

6/10 Okay

Kris, Philippines

Liked: Staff & service
Close to beach
Free mineral water, staff were very accomodating and friendly. Good for 8 room could be better. Good for 6 and 12 room were great.
Stayed 2 nights in Mar 2018

4/10 Poor

Devorah, australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Broken aircon
Definitely no comeback for us. The aircon was broken . We didn’t sleep properly specially on our last day . The fridge was broken too . The owner/manager was hard to deal with. She keep asking how much the rate when we did the booking to make sure that we paid the exact amount because they haven’t had the booking from wotif for long time. That’s why she doesn’t want us to check in early until it appears to her bank the amount that she expected. I said to her you should remove from wotif website your hotel so people don’t book it . Than we get disappointed when we get here. The staff was friendly though
Stayed 4 nights in Feb 2018
Response from Judy M on Mar 7, 2018
Dear Devorah, Thank you very much for your candid review of your recent stay at Villa Romero. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Sorry to hear that there was a problem with the aircon and fridge; both appliances are checked to be in working condition after each guest's stay. If these concerns were brought to our front desk staff, we would have gotten our maintenance staff to take a look and resolve the issue. I have also noted your feedback with regards to check-in and will also investigate what happened for future interactions. It was peak season during your stay at Villa Romero and not being able to check in early was likely due to the room still being occupied rather than due to booking with Wotif. I understand the concerns you've brought up but if you do come back to Boracay, please do reach out to me directly and hopefully, it would give us a chance to turn your experience around. Sincerely, Judy M, General Manager

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Romero s___s
Didn't stay, checked out right after I checked in. Terrible place! Thank you hotels.com for stepping up and helping me in this unfortunate situation.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel staff was kind, but amenities were poor. Had to ask for more toilet paper every day.

8/10 Good

Theresa, Essex

Liked: Property conditions & facilities, room comfort
Good budget place to stay
Central location. 2 minute walk to White Beach and its many shops and restaurants. A little run down and slight ant problem. Cheap and comfortable so cannot complain.

6/10 Okay

Martin, Philippines, Palawan

Liked: Staff & service
Disliked: Room comfort
Tiny room with great location, pleasant staff.
Budget fan room tiny, without ventilation. Perfect location next to station 3. Staff very pleasant

4/10 Poor

Shaun, Johannesburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The hotel is not too far back from the beach and the staff (especially Jazz) was very friendly. That is about all that can be said on the positive side. There were 6 of us travelling and we booked 3 superior rooms. None of these "superior" rooms had a window, and entering the rooms felt more like entering a solitary confinement cell than a hotel room. I would recommend you spend a bit more money and book a nicer place.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Do not book a fan room!
Booked a fan room. Room had no windows. Well there was a window that opened to the hallway. There were two fans but it was 45C in the room with 99% humidity. I had to check out and move to another hotel. If you can stand the extreme heat, room and hotel were fine. It was small but everything was there. Hotel location is great too. But rooms with no A/C are no go.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No stay
When i arrived at the said hotel it was getting renovated so was taken to another hotel

8/10 Good

Josie, Philippines

Liked: Staff & service
Facilities: Basic; Value: Affordable; Service: Friendly; Cleanliness: Clean; just ask any of the staff if you need a tricycle ride and they will get one for you

6/10 Okay

Ambee, Australia - NSW - Sydney

Disliked: Staff & service, property conditions & facilities
Facilities: No cooking facilities; Value: Reasonable; Service: Bad, Unfriendly staff; Cleanliness: Clean; Staff should be more friendlier and greet their guests.

10/10 Excellent

terry, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
staff very helpful

8/10 Good

zbigniew, Australia - QLD - Brisbane

There are better places nearby for the price

10/10 Excellent

Digby, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again and can highly recommend as was everything and more than I expected

2/10 Terrible

Clement

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Management on Jun 26, 2019
Dear Guest, Thank you for feedback! Best regards, Management

6/10 Okay

KONSTANTIN

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2019
Response from Jefferson C. Portugana on Apr 7, 2019
Dear Konstantin, Thank you for taking time to rate us on Hotels.com. Rating our resort keep our team very motivated and continuously provide a great experience to all our guests. Best regards, Jefferson C. Portugana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2019
Response from Jefferson C. Portugana on Apr 7, 2019
Dear Guest, Thank you for taking time to rate us on Expedia. It is always rewarding to receive such praise regarding our resort. Please rest assured that we will continue to improve the amenities and facilities of our resort. Best regards, Jefferson C. Portugana

6/10 Okay

Sofia

Liked: Cleanliness, room comfort
Började renoverar rummet bredvid oss utan notis
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
첫날 늦게 체크인 해서 그런지 완전 이상한 방을 주었음.에어컨에서 뜨거운 바람 나와서 그 두명이 겨우 누울 수 있는 방에서 땀 흘리면서 자묘고 욕실은 엄청 작아서 두사람은 절대 들어갈 수 없으며 나 혼자 움직이기도 벅찼다.두번째 배정받은 방은 크기가 조금 커졌지만 별다른 차이는 없었다.에어컨 성능이 개선되었다 뿐?욕실은 마찬가지로 작았으며 해변과는 굉장히 가까웠지만 보라카이에 가는 사람들은 그냥 스테이션2에 숙소를 잡는게 정답.