Cottage Fan | Balcony view

Reviews of The Orchids Resort Boracay

2.5 out of 5
The Orchids Resort Boracay
Boracay Island, Boracay Island

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 5 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a fab stay. Friendly staff. Large room, 5 mins walk from beach
Stayed 3 nights in Jan 2020
Response from junn on Jan 21, 2020
Thanks.. a lot... appreciate. it.. hope to see you again in your future trip..

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from junn on Jan 5, 2020
Thank you appreciate it very....

10/10 Excellent

John

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The grounds of the property were well maintained, but the rooms could use a few more homey touches. A ceiling fan in the cabin would be great. Good location, away from the busy beach strip but very close to the water.
Stayed 3 nights in Nov 2019
Response from junn on Nov 19, 2019
Thanks.. will take note of your comments.. appreciate it.....wish to see you soon....

4/10 Poor

Alana

Disliked: Room comfort
I'd never go back
What really rubs me the wrong way about this place is that some staff participated in loud drunk behavior at this place oast 12 am while we were trying to sleep. Not one time time but two times did my partner have to go outside in the courtyard area to ask about eight people to turn down their voices. Drinking mixed with loud voices echoed into our rooms. This is a bad mix for a good night's sleep. Nobody obeyed my partners concern at the first time he nicely asked them to lower their voices. Had a horrible night's sleep and would never go back. Accommodation is a place for rest. Beaches and bars are where you can take your loud selves St the late nights hour to have fun. Drinking, shouting, and making noise in the outside courtyard sleep is a recipe for disaster if you really need to sleep which we barely did.
Stayed 1 night in Oct 2019
Response from junn on Oct 10, 2019
Thanks to the review...first of all I would like to apologize for the inconvenience cause and depriving you of your much needed sleep cause by the noise created by another group of guest who was having a drinking spree past midnight...It was learned that the group was drinking in front of your cottage later transferred further (in the main bldg), but of course any low sound can be easily heard specially past midnight...the staff that was assisting the group was reprimanded...orders are given that guest drinking or making lot of noise are only allowed until 10 PM.... no exemption..and we try to discourage guest to be drinking inside the resort premises... again sorry..

10/10 Excellent

Sue, Cebu City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the concept of the hotel which is the native look, so relaxing. Kunting renovation o development ang kailangan. But what I like most are the staff, super accomodating and kind. Thank you sa inyo. I will recommend this place to my friends and relatives.
Stayed 2 nights in Sep 2019
Response from junn on Oct 1, 2019
Thank you so much... appreciate it...we try our best always to satisfy our guest...see you soon...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from junn on Sep 26, 2019
sorry I cant find the review... thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from junn on Sep 23, 2019
sorry I cant find the comment...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not have been more helpful ,everyone went out of their way to help me
Stayed 1 night in Sep 2019
Response from junn on Sep 19, 2019
Thanks for your comments... appreciate it...hope to see you next time in one of your future vacation...

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
no privacy. very tight spaced and very crowded
Stayed 1 night in Sep 2019
Response from junn on Sep 19, 2019
Im not sure which room/area are you referring to.....anyway will take note of your remarks and will check further... Thank you very much...

8/10 Good

Verified traveller

Travelled with group
It is far from the beach shore
Stayed 2 nights in Aug 2019
Response from junn on Sep 10, 2019
Thanks to your comments...appreciate.it..our place is about 100 meters or about 2 minutes walk from the beach...Apologies for the late reply.. I just came out from the Hospital... due to mild stroke , stayed a week in the ICU...My Doctor advised me for complete bed rest...hopefully you have a wonderful time in Boracay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from junn on Sep 10, 2019
we are 100 meters or about 2 minutes walk to the beach...worthwhile walking... thanks for your comments

8/10 Good

peter

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2019
Response from junn on Aug 8, 2019
Thanks... appreciate it..

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and peaceful, budget-friendly
Stayed 2 nights in Jun 2019
Response from junn on Jun 19, 2019
Thank you very much ...appreciate it...we try to maintain our rates for our backpacker friends

8/10 Good

Lloyd

Liked: Room comfort
Quiet hotel location great no TV or Aircon nice
Stayed 3 nights in Apr 2019
Response from junn on Apr 24, 2019
Thanks to your comments.. appreciate it.... but you stayed in the cottage.. The cottage has no aircon and no TV...we can put cable TV upon request with additional minimal charge

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good basic but quiet and very affordable adress in Boracay. Rooms are clean and team is nice and helpfull. A vey nice inside yard where you can rest and meet other customers. The alley leading to the beach in zone 3 (100 m) is nice and pleasant.
Stayed 2 nights in Jan 2019
Response from junn on Apr 24, 2019
Thank you very much for your wonderful comments... Appreciate it.. we will try to maintain it.. again thank you...

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and accomodating. Easy to deal with. Made adjustments for our stay at no additional cost as exception.
Stayed 1 night in Mar 2019
Response from junn on Mar 19, 2019
Thank you for staying with The Orchids Resort.and of course thank you for your comments...we make it a point to accommodate our guest and make their stay very pleasant as possible..hope to see you soon...

6/10 Okay

Elliot

Liked: Cleanliness, staff & service
It was okay...
Staff was helpful, room was not bad but no air conditioning and lots of mosquitos/flys and the toilet didn’t flush very well. Pretty warm in the room with just a single fan.
Stayed 2 nights in Feb 2019
Response from junn on Mar 7, 2019
Hi Elliot... thanks for the comments...appreciate it....actually you booked a cottage with fan..maybe you have requested for another fan...yes lately i have noticed that it is getting warmer everyday....meaning we are entering the summer season....we will check again the toilets.....mosquitoes..maybe you need mosquito net next time....other guest dont complain about mosquitoes...maybe they are use to it...or just dont mind..anyway thanks again and have a nice day.

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic but very nice hotel.
Stayed 2 nights in Jan 2019

4/10 Poor

SHENGHSIUNG

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
也許適合長租客的Guest House
我們也許是六個人住了9人房,住宿費竟高達NT$6329,沒熱水,沒早餐,沒電視,只有一卷捲筒衛生紙。 也許適合長租客。 建築很有當地風格,庭院很不錯,離Section 3也很近。
Stayed 1 night in Jan 2020
Response from junn on Jan 31, 2020
Thanks to your comments appreciate it.. the Family Villa that you booked is for 10 people..and breakfast is not included .... sorry for the TV and water heater... it was damaged by the recent typhoon "URSULA".. we ordered for replacement already and waiting for the delivery. WE are still in the process of recovering from the damage of the recent typhoon..we are repairing and replacing all the things to be back on normal operations as usual... kindly bear with us...Thank you;

4/10 Poor

ting chieh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
不是想像中的這麼舒服
這一間民宿環境並沒有想像中這麼好,插座脫落、浴室沒有熱水可以洗澡、馬桶沒有馬桶蓋跟馬桶座、走路的時候不小心還會踢到遺落的木板,環境非常髒亂、沒有延長線可以借、沒有吹風機可以借、三天浴巾都用同一條、紗窗是破的,還會有蚊子飛進來,吸煙區在中間,我們住2樓每次都會聞到煙味飄進來的味道,外國人很愛抽煙,一抽就是抽半個小時,第一天來報到我跟老闆娘講我的訂房編號,他跟我講說喔根本沒訂房,且我們沒有多餘的房間可以讓你住,一直周旋著叫我自己查明清楚,我把Mail信箱打開看給他並確認我已經繳費也收到訂房完成通知,他居然說他看不懂中文,但是他很肯定的是我沒有訂房,一早到,確認了一個小時最後她才恍然大悟說我們有訂房,我們已經很累了,很想進去休息都不同意,我遇到一個搞不清楚狀況的老闆娘。
Stayed 3 nights in Jan 2020
Response from junn on Jan 24, 2020
Sorry for the mixed up...I think they arrived early and the person still on duty was new... she have to wait for the instruction from the supervisor...and besides we are still recovering from the recent typhoon which hit us Christmas Eve "URSULA".. portion of our roof was blown off and we still need to repair a lot of things.. but since we have reservation..... we have to accommodate them. in spite of our bad situation... "SHOW MUST ON GO ON" as the saying goes...we are trying our best to recover and repair whatever things to be done ASAP... again sorry to put you in a bad situation.... I hope I can make up to you someday... kind regards.... ....

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
地點很棒,員工很nice 不過床很不好睡,比較可惜
Stayed 2 nights in Apr 2019
Response from junn on Jun 4, 2019
thanks to your comments.. appreciate it very much...with regards to the mattress we are on the process of upgrading it...hopefully we can replaced it in due time... thanks again..

4/10 Poor

Pedro Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación no es buena. Difícil de encontrar, sin accesos para transporte. No limpian la habitación. Internet malo. Con algunos insectos(arañas y mosquitos). Solo se puede desayunar, no cenas ni comidas.
Stayed 3 nights in Feb 2019
Response from Antolin Alcazaren Jr. on Feb 13, 2019
first of all thank you for staying with us..and really appreciate your comments.. FYI we now upgrading our property. (doing repairs), as of now we are putting sign to easy locate our place...the local government dont allow the trikes and motorbikes..to go along the beach road only in the main road.. so you hve to walk...Our staff are new and they are instructed to clean the rooms thoroughly...Internet yes our big problem in the Island..weak signal...anyway our service provider promise to improve their set up.. hopefully we can enjoy a better signal soon. ..The Island was just opened lately after 6 month.closure..maybe after another month we can serve lunch and dinner...again thank you and have a nice day...