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Reviews of Best Western Plus Kootenai River Inn Casino & Spa

3 out of 5
Best Western Plus Kootenai River Inn Casino & Spa
7169 Plaza Street, Bonners Ferry, ID

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 228 reviews" "
Rating 8 - Good. 85 out of 228 reviews" "
Rating 6 - Okay. 19 out of 228 reviews" "
Rating 4 - Poor. 7 out of 228 reviews" "
Rating 2 - Terrible. 1 out of 228 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice surprise in a small town free breakfast was excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected for a Casino + Hotel. We were in the non-smoking wing and there was zero smoke! The rooms were newly upgraded, spacious, and super clean. It came with breakfast that was huge! Spectacular view of the river from the room and restaurant. Our child has a Gluten allergy and the restaurant has many options. Five stars from the whole family.
Stayed 1 night in Feb 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Very nice clean hotel.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but didn’t get the room we paid for I wanted room with king bed and a bathtub and according to check in person Expedia didn’t send that info to them
Stayed 2 nights in Jan 2019

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Lori, Yakima, Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, nice pool and hottub. Good fitness area. Housekerping wasnt the greatest. Concession in the casino kept running out of condiments and supplies
Stayed 4 nights in Dec 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an excellent stay, about the only complaint we have was the towels n robes were like sandpaper, other than that it was great!! We will be back regardless!
Stayed 1 night in Oct 2018

10/10 Excellent

Maynard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying here-we will definitely go back! Very good experience
Stayed 2 nights in Oct 2018

10/10 Excellent

Jim, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value - have stayed at other places at 3X price and not been as satisfied.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Our room was at the very end, next to the train which ran all night long. The people above us stomped around all night. Needless to say none of us got much sleep at all
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The non-smoking wing is extremely comfortable and the food at the restaurant is excellent.
Stayed 1 night in Sep 2018

10/10 Excellent

Pat

Staff very friendly room was clean and comfortable would come back again
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

Jess, Mt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wasn’t expecting the smell of cigarettes smoke when we walked in and just wish there was more for kids to do while the adults had there time
Stayed 1 night in Sep 2018

10/10 Excellent

Michelle, Newport, Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved our stay at the Kootenai River Casino and Spa. It was very relaxing. Our Spa services were awesome!
Stayed 2 nights in Aug 2018

4/10 Poor

Anthony, Portland

Liked: Staff & service
Staff etc all fine but a nasty poker machine riddled joint with no soul. Metaphorical smell of death and regret in the air. Avoid. Repeat.
Stayed 1 night in Aug 2018

8/10 Good

Tannis

The room was nice and spacious, comfortable n clean. However, when we opened the closet an overwelming scent of cat pee filled the room.
Stayed 1 night in Aug 2018

10/10 Excellent

Geoff, Red Deer AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
\\\great room overlooking the river, Everything about the hotel is "class."
Stayed 3 nights in Aug 2018

8/10 Good

Paula

Room was clean and comfortable. There is a train that passes by but since I slept with earplugs it didn’t bother me.
Stayed 1 night in Aug 2018

8/10 Good

Heaven

We had a great time. We Will definitely be coming back
Stayed 1 night in Aug 2018

10/10 Excellent

Tina, Port orchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was wonderful, room was very spacious. Casino was fun. Restaurant was delicious. They are getting ready to updates all the rooms it's going to be beautiful after they are done.
Stayed 1 night in Aug 2018

10/10 Excellent

Greg, Havre, MT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property surprised me with the great rooms, friendly staff, view of the river from our deck, the affordable room rates, the complementary breakfast, and overall experience. We will definitively go out of our way to stay here again.
Stayed 1 night in Aug 2018

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and close to downtown.
Stayed 1 night in Aug 2018

10/10 Excellent

GaryS, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place has the best outside landscaping - beautiful! Facilities were excellent Downside- you can lose at the slots...haha Will come again
Stayed 1 night in Aug 2018

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay,long walk to room 125 so park near the east outside and use side door.
Stayed 1 night in Jul 2018

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great place. Clean and friendly staff. Restuarant was slow but good food. Beautiful place. I reccomend to anyone
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
very nice beautiful scenery along the river lots of parking
Stayed 1 night in Jul 2018

8/10 Good

Larry, Nanaimo, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Trip
Very nice hotel. Staff was very friendly and accommodating. Enjoyed the casino.
Stayed 1 night in Jul 2018

10/10 Excellent

Shelley, Calgary,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel,loved our stay
Very clean spacious rooms. Staff were all very welcoming and friendly. Such a great location overlooking the river-very peaceful relaxing. Loved the casino they have Canadian and American machines.
Stayed 1 night in Jul 2018

8/10 Good

Kathy, alberta

Liked: Cleanliness, staff & service, room comfort
Beautiful view of the river.
Rooms were excellent. Very comfortable beds. Pool area is a bit tired. The food was average. Fish and chips....the fish was not cooked enough. The trout was tasty but would have been better if the sauce that was put on it was served on the side as it makes the cripiness if the fish disappear. Numerous people before me have complained about the salad bar. And it seems to me that it had not improved. The staff in the restaurant and bar were wonderful . Breakfast was really quite nice. Lots of fun to be had in the casino!
Stayed 1 night in Jun 2018

8/10 Good

Les, Enumclaw, Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great view of river.
Nice clean, comfortable, friendly and helpful staff. Excellent restaurant, pet friendly.
Stayed 4 nights in Jun 2018

8/10 Good

Pat, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, friendly and accomodating staff.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Stayed 1 night in Jun 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great River view. I was pleasantly surprised that the rooms did not smell like smoke.
Stayed 1 night in May 2018

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone very friendly and helpful. My first visit since 1978 so many changes. The Inn was a very nice surprise. Enjoyed our stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun walking distance to wine and beer tasting.
Went for 60th birthday celebration and a great time!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly. The food was very good
Stayed 1 night in Mar 2018

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway.
Comfortable and clean accomadations. Good food at a good value on site and spa on site.
Stayed 2 nights in Mar 2018