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Reviews of Il Convento dei Fiori di Seta

4 out of 5
Il Convento dei Fiori di Seta
Via Orfeo 34/4, Bologna

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 184 reviews" "
Rating 8 - Good. 63 out of 184 reviews" "
Rating 6 - Okay. 22 out of 184 reviews" "
Rating 4 - Poor. 16 out of 184 reviews" "
Rating 2 - Terrible. 6 out of 184 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very cool boutique hotel, with a very helpful and kind staff. From check-in, to local recommendations, to room and restaurant service, everything was wonderful. Our highlight of the stay was the complimentary breakfast, much detail was put into it and all of the options were very tasty.
Stayed 2 nights in Sep 2023
Response from PAOLO on Jan 30, 2024
GRAZIE!!!

10/10 Excellent

MAE ANN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were very helpful. Something went wrong with the lift but when we came back all our luggages were already in our rooms. Gave us map and recommended some good restaurants. Very accommodating. Not so near from the city center but walkable.
Stayed 1 night in Oct 2023
Response from Pietro on Oct 23, 2023
Thank you very much! Hope to see you again in Bologna.

6/10 Okay

Gillian, Ascot

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Booked it because it advertised spa facilities but these did not exist
Stayed 4 nights in Aug 2023
Response from PAOLO on Aug 14, 2023
GRAZIE!!!

10/10 Excellent

Ileana, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
It was about a 20-minute walk to the center of Bologna. Breakfast was good. The room and bathroom were very spacious.
Stayed 3 nights in Jun 2023
Response from PAOLO on Jun 27, 2023
GRAZIE!!!

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that we stayed in a former convent! The hotel wasn't big but our room was. Everything was lovely and the staff was super helpful and kind.
Stayed 2 nights in Jun 2023
Response from PAOLO on Jun 27, 2023
GRAZIE!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to explore Bologna from. In a former convent the rooms are unique. A short walk to the main square . Loved my stay and would definitely stay here again.
Stayed 2 nights in Jun 2023
Response from PAOLO on Jun 27, 2023
GRAZIE!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again (Suite is a scam)
I stayed there 10 days last year and planned to be back in bologna often. This is my first bad review. With metal implants in my leg, I picked the Suite because of the spa tub for pain. But it doesn’t work, the owner talked to my boyfriend and told him he should get it fixed. The cold water leaks and we had to tighten the base at the tiles to get it to stop. I took a movie, showed the front desk, no one would come check and he promised a new room the next day. They kept asking about the parking when we were in the municipal spaces. He layed on the lobby couch all night screaming. I could hear him from the room at 4 am. I asked him for a blanket and he said we had a duvet cover (which had a sheet inside it) and said turn up the heat if you’re cold. He also said to circle one choice for breakfast so I got 3 slices of old mortadella , what a change from last year. The stairs are steep with dirty carpet the entrance room is just a plastic couch so if you want anything it’s 3 flights up and down. They said yes to switching rooms twice. We packed everything and put it by the door. I returned the boy was there and said no, threatened me with charges if I kept asking bc my stupid bf smoked a cig. the maid checked the tub it was perfect (the maid is a plumber). I begged for any room without stairs and said I’ll pay for the suite np. I said talk to me, bc they kept only addressing my bf, “you don’t speak Italian”(The boy didn’t either or English!)
Stayed 2 nights in Feb 2023
Response from PAOLO on Mar 1, 2023
SORRY!!!

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff are extremely kind and helpful. My room was clean and very comfortable. Location is good, short walking distance to most of the main sites, restaurants and shopping.
Stayed 2 nights in Nov 2022

8/10 Good

Carlo

Travelled with partner
Liked: Cleanliness, staff & service
Fine for what we needed. Well located. Very very friendly staff!!
Stayed 1 night in Sep 2022

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Write up says there was a bar but it was only coffee offered Not in a great location.
Stayed 1 night in Sep 2022

10/10 Excellent

Anne-catherin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
Gorgeous place decorated with such taste. Good in room amenities and breakfast included. Very good price and top location. Quiet side street, but with cool eating and drinking places along, and about 10 mins walk from the center. About half hour walk from train station. Lovely staff. This will be my go to place next time I visit Bologna
Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place close to town
Lovely hotel close to the centre. Very cool history having been a convent
Stayed 1 night in Aug 2022

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the staff might have tried the best service, the hotel is not a four-star by far. From four days we were there, 2 we had NO water and the hotel was unable to find a solution. At the end we left before we planned. The staff didn't seem to care about IT MUCH. The website announces a buffet for breakfast: we were told it wasn't offered since 2 years ago. Instead, we got a very pool quality breakfast meal on a plate and we could not ask for any extras! I will call for full repayment and compensation. Location is not great neither Don't go!
Stayed 4 nights in Jun 2022

10/10 Excellent

Mary

Stayed 1 night in Jun 2022

10/10 Excellent

Jasna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for a night or two. Friendly staff. Easy access. Clean room. Would stay again.
Stayed 1 night in Jan 2022
Response from manager on Jan 27, 2022
Dear Guest, We very much appreciate your comments regarding your stay at our property. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great find
Everything excellent
Stayed 1 night in Sep 2020
Response from Convento dei Fiori di Seta on Oct 29, 2020
Dear Guest, thank you for your comment. We are really happy that your experience has been good. We wish to host you again. Best regards The Management

10/10 Excellent

Gagandeep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Time
Very nice time and quite close to all the city sights.
Stayed 4 nights in Aug 2020
Response from Convento dei Fiori di Seta on Oct 29, 2020
Dear Guest, thank you for your comment. We are really happy that your experience has been good. We wish to host you again. Best regards The Management

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for our visit; walkable; rooms were great no issues at all.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. It is near nice restaurant and amazing attractions. The staff were wonderful and very helpful.
Stayed 2 nights in Sep 2019
Response from Il Convento dei Fiori di Seta on Oct 28, 2019
Dear, Thank you for your comments. We are happy your enjoyed your stay in our hotel. Looking forward to receive you again. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute boutique hotel.
The hotel is small. Only 10 rooms. The staff was very friendly and helpful. The building used to be a convent.
Stayed 4 nights in Sep 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place to stay.....a privilege....
I chose Il Covento as it looked so interesting and was such a good price. Do not believe any of the negative reviews you may have read! It is absolutely lovely, in every sense of the word. Check in was very easy, and having taken us to our room, a glass of chilled Prosecco appeared as well. We had a Junior Suite: we didn't really use the upstairs bit, apart from admiring it, but it meant that the bedroom was very spacious. Bed was extremely comfortable. The bathroom was excellent. Breakfast was amazing.....I read somewhere that it was very sparse?!?!?!?! Nothing could be further from the truth. A very elegant buffet, laid out over two rooms, and we didn't need anything else until late each afternoon. The staff are absolutely delightful. Really helpful. The whole building has an amazing feel of antiquity about it, and it is very obvious that it was a convent. The breakfast room is on the first floor, and you look over the balcony to the convent ceiling, beautiful arches/blue/frescoes....... It is a good 20 minutes walk from the historical centre, but we used buses and taxis as well, if you don't feel like walking. I would unhesitatingly recommend it to anyone, but not if you want to stay in a modern box with bland wall to wall furnishings etc. Oh, there is a really good little supermarket about ten metres away......we bought milk as they didn't seem to understand that we Brits like milk in our tea! And kept it in the fridge in our room....not a problem at all.
Stayed 3 nights in Sep 2019
Response from Il Convento dei Fiori di Seta on Sep 16, 2019
Dear Guest, Thank you for taking your time sharing your experience with us. We are so thankful for your comments and we are happy that our hotel made your accommodation wonderful as you wanted. We will be very glad to welcome you again in our hotel as a special guest. Wish you a safe trip home. Kind regards

10/10 Excellent

Matt, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min walk from the centre with all the restaurants and the 2 towers. The staff were extra helpful, all spoke English, always happy and smiling. Never went to the breakfast so can’t comment on that but it’s a buffet style I was told, served till 10 30 I believe. Room cleaned and towels replaced daily, do wish more towels were given as in August you’ll be showering a couple of times a day cos of the heat, room did have air conditioning which just about managed, tv quite far away from the bed in the Suite, the whirlpool bath was excellent. Overall a lovely hotel, no noise between rooms, make sure you don’t pull the little cord hanging in the bathrooms from next to light switch style panels, they are alarms!
Stayed 3 nights in Aug 2019
Response from Il Convento Dei Fiori di Seta on Sep 4, 2019
Dear Guest, we are very happu on reading your positive comments and we will share them with all our staff. We strive to provvide a quality service for our guests and we are glad that our hotel met your expectations. Waiting to welcome you back for a wonderful experience as the previous one. With kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boutique hotel “Il convento dei fiori di seta” has a little historical connection to the silk manufacturing in Bologna. Staff are delightful and helpful . The deluxe double room is spacious, quiet and very comfortable. The breakfast selection was extensive and delicious. It is perfectly located near the Santo Stefano area within walking distance of Cremeria Santo Stefano which has gelato and granita using a diverse range of ingredients. Eg : peach and rosemary ; salted pistachio from the Bosforus. We will be returning to this delightful accommodation on our future trips .
Stayed 2 nights in Aug 2019
Response from Il Convento Dei Fiori di Seta on Sep 4, 2019
Dear Guest, Thank you for sharing your experience with us. We are happy you enjoyed your stay in our hotel and we are waiting to welcome you back for a wonderful experience as the previous one. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
A very nice place to stay if you want a nice room.
They allowed us to check in an hour earlier than advertised with no quibbles. The room is nice when you walk in and there were no particular issues beyond a wobbly toilet seat and the wifi kept disconnecting. The hotel is about fifteen minutes walk from the very centre of Bologna. Breakfast in the morning had a good range of items in a buffet. Unlike at check in, the staff were a bit stand-offish at breakfast. They allowed us to leave our bags for an hour after check in with no charge. Overall I would stay again if I was travelling to Bologna but I wouldn't travel there just to stay in the hotel.
Stayed 1 night in Aug 2018

8/10 Good

GS, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Unusual small Hotel
On the edge of the historic centre of Bologna and near a large park (Giardini Marguerita).The rooms are elegantly furnished, luxurious and include a coffee maker. As it says in the title, it is a converted convent. Breakfast is served in an upstairs gallery area. The ceiling of the entrance hall is beautiful.
Stayed 1 night in Jul 2018

8/10 Good

LouD, Newcastle upon Tyne

Liked: Cleanliness, staff & service
Clean hotel with friendly staff
Great location for a lovely walk into the centre of the town. Some great little bars and restaurants nearby. Hotel was very clean and the staff were friendly but needs updating a little. The beds were very uncomfortable and take your own hairdryer. The one provided was pretty useless and for the money, would have expected more. That said, the bathroom was lovely and shower excellent. Hot water at all times of the day. I would stay here again but with some small improvements, could be a great little place.
Stayed 3 nights in Jul 2018

8/10 Good

Eric, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet oasis on edge of old city
This is a comfortable hotel in a street parallel to the inner ring road of the city, and therefore easy to access from the autostrada, recommended satnav ! There is onstreet parking 50 yards away at the end of the street, free on Sunday, 2 euros 80 per hour 9 to 6, red machine accepts card payment. The hotel reception area is the only evidence of its previous life, the breakfast eaten on the small mezzanine watched by a fresco Christ. Everything is in small supply, tiny cakes and croissants, fresh fruit, yoghurt, bacon and egg, and cold meat and cheese, toast, all buffet style, coffee comes fresh from the downstairs bar cubicle. Rooms were of a high spec,power shower and all mod cons. But the much vaunted clooney coffee maker did not work.Only stayed the night so did not bother the very pleasant staff.
Stayed 1 night in Jun 2018

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is delightful. The decor has a woman's touch with the consistent use of the silk flower theme. The renovation of this former convent is stylish and functional. The staff is delightful and helpful. The neighborhood is a little out of the way, but that meant the it was also quiet at night. I would definitely stay here again!
Stayed 4 nights in May 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely, clean and spacious. Staff were very friendly and helpful. Breakfast buffet was delicious. All in all a great hotel not far from the centre.

2/10 Terrible

Alan, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad News in Bologna
The advance booking price was a total scam. Paid almost 2X the rack rate that was available when checking in. The rooms were 3 star minus at best and the amenities were as meager and cheap as one could imagine. Keep your expectations for Florence or other nearby digs as Bologna is a bust. PS food was not the epicurean capitol of Italy.The hotel has only 3 employees max. that work hard to try to do too much as only 2 are present at any one time (inc cleaning and maintenance)and sometimes are single staffed. The owner needs to get out and see what's happening in the hostelry trade today.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great character hotel
Very neat character experience.

8/10 Good

SR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasing hotel in centre
We enjoyed our stay very much. The hotel was perfectly placed for sight seeing, the room was comfortable and the breakfast choices good. The hotel staff were very helpful and friendly. We would recommend this charming hotel to anyone who prefers a small boutique style hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good bed and breakfast, poor hotel
Perhaps I had unrealistic expectations, but given the amount of money (paid upfront) I felt very let down. This is a VERY overpriced bed and breakfast. Of the three staff, two spoke English and were pleasant and helpful. Unfortunately, there were building-wide power cuts roughly every two hours and the air conditioning did not work. I was told that an electrician would be coming by soon, but looking through reviews of the past year I realise this is a longstanding claim. Sad to say that I cut my week in Bologna short by two days because of this hotel.

4/10 Poor

PATRIZIA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

vakhtang

Liked: Cleanliness

10/10 Excellent

Chub, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky!
Cannot fault this hotel in any way. We've stayed in many hotels all over Europe and have to say this is one of the vest. The room was very 'different' (room 42) - having its very own balcony overlooking the bedroom area! The shower was wonderful and the facilities were exellent. The concierfe/porter/receptionist was a lovely chap - very helpful and nothing was too much trouble. The walk into the 'main' city area was a bit of a distance, but well worth it as its situation was quiet. Take a good pair of comfortable walking shoes/trainers/boots for the city itself!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small intimate and friendly. Easy walking distance to centre

8/10 Good

John, Derbyshire UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good hotel for exploring Bologna on foot
Great welcome and helpful throughout our stay. Hotel and our room were quiet night and day. We felt the hotel let itself down with detail; the bathroom door would not close as screws were missing, the lights over the bed had half their lamps missing and we had to chase these up. The bathroom basin was cracked. That said if we go back to Bologna we would stay there again.

8/10 Good

Ian, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise!
We started our tour in Bologna because it's got an airport! However, little did we know that it's got a lot more gaining on that that..a pleasant surprise. The hotel is in a great location inside the city walls and a short walk in the portico's to the centre of town. It is clean and the room was large. We parked our car in the street around the hotel for E10/night. Take the portico'ed walk up the hill to the duomo.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Small friendly hotel.
Comfortable characterful rooms. It was at a quiet time in August, so perhaps different staff and atmosphere. Some staff were excellent. I would definitely stay again. Breakfast is always included.
Breakfast
Bedroom

6/10 Okay

Fareed, Washington, DC

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Subpar
It's in a quiet area of Bologna and easy to walk to the city center. The amenities were lacking (wifi never worked) and the shower didn't drain properly. Next time I would stay somewhere else.

8/10 Good

Dan, Burton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - quiet and close to town centre
Hotel was perfect for us clean quiet and well managed. It was about 10-15 mins walk to the town square under covered walkways so not too hot!

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Doesn t deserve its stars
Wifi very poor, definitely not good for business purposes. They claim SPA is cincluded in the service, so you choose this hotel expecting to have SPA like in many other hotels in the world. Once there you realise that you have to pay for it, and quite a lot. Plastic breakfast, all packaged good, a mini fridge which doesn 't close properly with inside some yogurts that look like they suffer from temperature changes. Loads of cakes and pastry in a buffet, no healthy food. Parking impossible. They claim to have it, but only two spaces are available in front of the hotel. Neighbourhood good, it's very centric. But this is the only plus of the hotel.

6/10 Okay

Jon, UK

Liked: Cleanliness, staff & service, room comfort
Nice small hotel in old town Bologna
Great hotel on the out skirts of the old town. Easy to find and only a 19 minute walk to the shops, bars and restu rants in the middle of town. Hotel is small and quiet. Breakfast was interesting, nice selection of yoghurt, fruit juice, cold mests, cheese and croissants with pizza, cake and a pot of the strongest coffee ever seen. Rooms decorated brightly, on suite excellent with amazing waterfall like shower. Tea and coffee facilities in room disappointing and iron leaked water, but everything else good. First class helpful staff

10/10 Excellent

joan, hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room large, brightly and comfortably appointed. Easy walking distance from everything. Staff great and breakfast buffet very good. This hotel changed our view of Bologna from past stay!

8/10 Good

Karen, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to the main sqauare
Very pleasant stay. Hotel close to all the sights although taking a bus part way to San Luca is a good idea. Plentiful breakfast and reception always manned. Very helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice and friendly hotel, enjoyed our stay, it was a little out of town but only about 10-15 min walk so not a big deal