Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Couples
by A verified traveller

far from good

Posted 26-Oct-2015 on Hotels
We didn't have the room we payed for. On arrival the hotel was overbooked and they sent us to another hotel from the same chain. Be prepared for that. The next day we were changed to the jazz apartments but we didn't get the balcony room we payed for,we couldn't sleep either, very noisy guests in the next room. Awful stay. Hotel manager gave us one night for free and transfer to restaurant to compensate, but nothing makes you feel better after this treatment.
Comment from Hotel Management
9-Jan-2016 by Jazz Apartments, Hotel Management
Hi, we are so sorry you did not get what you paid. We are working to get better day a day. Hope we can improve as much as we can, so this would never happen again. Sincerely,
5 out of 5
Recommended
for Business Travellers
by Nixon from Atlanta

Excelente hotel muy reconendado

Posted 23-Jul-2015 on Hotels
Excelente
5 out of 5
Recommended
for Business Travellers
by Andre from São Paulo

Very good!

Posted 24-Jun-2015 on Hotels
It's a very good hotel with a great neighborhood. Nice place to stay, nice environment.
Comment from Hotel Management
12-Sep-2015 by Jazz Apartments, Hotel Management
Good day, Mr. Andre Thank you very much for your comment , we hope to have you back on your next visit to Bogota Best regards, Adriana Parra Channel Manager
5 out of 5
Recommended
for Families
by Nancy J from Caracas

Bien ubicado

Posted 7-Jan-2015 on Hotels
Es muy buen hotel y bien ubicado. La lencería esta un poco abandanonada, deben de poner toallas nuevas.
Comment from Hotel Management
12-Sep-2015 by Jazz Apartments, Hotel Management
Buen día, Sra. Nancy Muchas gracias por su comentario, le comento que ya estamos haciendo el cambio de lencería, seguramente en su próxima visita podrá encontrar la diferencia. Saludos, Adriana Parra Channel Manager
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 2-Sep-2014 on Hotels
2 out of 5
by Businessperson1

Poor management

Posted 13-Jul-2014 on Orbitz
Every time I checked out, it took more than 30mins.
3 out of 5
Recommended
by Julián from Agudelo

Regular

Posted 30-May-2014 on Hotels
Buena zona - atención regular - restaurante perverso
Comment from Hotel Management
12-Sep-2015 by Jazz Apartments, Hotel Management
Buen día, Sr. Agudelo Muchas gracias por darnos la oportunidad de mejorar, hemos revisado las quejas y fallas que hemos tenido en la parte de servicio y hemos mejorado el equipo y en cuanto a la carta estamos haciendo la generación de una nueva carta con los platos que nos han sugerido nuestros huéspedes. Saludos, Adriana Parra Channel Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2014
Pros: very good price very good location excellent hotel staff
Excellent and friendly staff who always was ready to make sure our experience was the best. Great hotel in a great location in Bogota. Everything about this hotel. Fresh fruit always available, clean rooms, fast check in/check out
Comment from Hotel Management
8-Jul-2015 by Jazz Apartments, Hotel Management
Good day, Thank you very much for your comment , we hope to have you back on your next visit to Bogota Best regards, Adriana Parra Channel Manager
5 out of 5
Recommended
for Everyone
by margarita from cali

Great rooms great service

Posted 20-May-2014
Pros: Bed
Cons: Lobby looks empty
Location: Great location
The rooms are way more comfortable than any other room for the same price Breakfast are really good
Comment from Hotel Management
8-Jul-2015 by Jazz Apartments, Hotel Management
Good Morning, Mrs. Margarita Thank you very much for your comment , we hope to have you back on your next visit to Bogota Best regards, Adriana Parra Channel Manager
5 out of 5
Recommended
for Everyone
by Jonathan from Orlando, Florida

Great boutique hotel in the right place.

Posted 5-May-2014
Clean, looks great and greatest staff in Bogotá. Loved my stay here and will definitely be back. Great breakfast also and water pressure wish is rare in this city lol