Ratings based on 15 Verified Reviews

4.1 out of 5
80% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Estancia agradable, hotel calido

Posted 5-Jan-2017
Pros: Habitaciones comodas
Cons: el desayuno
Buenas instalaciones de la habitación. Camas confortables y calientes. Cocine completa, Closet grande y baño comodo
Comment from Hotel Management
19-Jan-2017 by Carolina. Ecommerce Manager, Hotel Management
Buenas tardes, muchas gracias por la excelente puntuación de Jazz en Expedia. Nos alegra haya contado con una grata estadía en nuestro hotel y nuestras habitaciones. Esperamos contar con su visita a Jazz en su próximo viaje a Bogotá.
3out of 5
by A verified traveller fromUS

Just not a functional hotel

Posted 20-Oct-2016
Pros: Staff tried hard to resolve all the issues but without management support this was not possible
Cons: Get new managers that are involved and that care about guest experience.
Location: Great location and there are numerous quality hotels near by. Use a different hotel!!!!
The issues began when i was given a much lower standard room than I paid for. then we find the shower was backed up and flooded the entire bathroom. Finally got to bed and the TV service was out. The Manager promised to resolve and give a refund for last night.. Sounded good but there was no follow through by the manager. Had to chase my refund as the manager was never around and not reachable by staff. Told it would happen Tuesday afternoon. Coincidence that we checked out Tuesday morning? I think so! I refused to leave the front desk until this was taken care of. After 30 minutes of the poor front desk guy chasing this incompetent manager to no avail, he called the admin office and got permission to refund our funds, which they did. So we finally get to our new room and find that the bed was wet. was it just cleaned??? Who knows but it was gross. Went for breakfast, served uncooked eggs and stale hard bread. Then we hear a ear piercing scream from a young child. This continued all day and eve. We called the desk and requested assistance. Nothing ever happened and the kids continued to cry from early morning through to past 11 pm in the eve entire stay. The doors of this hotel are thin residential doors. Every noise, to which there were many sounds like it is in your room. Terrible experience. Avoid this at all costs. Rooms look nice online but they are poorly made and the management is not interested in guest experience at all. STAY AWAY
5out of 5
Recommended
for Everyone
by A verified traveller fromWashington, DC

Work and pleasure trip

Posted 18-Jul-2016
Pros: friendly staff, close to everything. Convenient.
Cons: it is perfect!
Location: Shopping malls, super market, restaurants, dancing, bars, whatever you want to do....it is close!
The hotel is extremely well located, very close to the commercial area and the fun/bar/restaurant area, just a few blocks away. It is right across a beautiful park to work out in the mornings or evenings. The staff is super friendly and helpful; the food is good and the rooms are clean, spacious and very well decorated.
4out of 5
Recommended
for Everyone
by A verified traveller frommexico

Experiencia Jazz apartments

Posted 13-Apr-2016
Pros: Diseno , ubicacion
Cons: La calidad de Los desayunos no esta acorde al nivel y precios del hotel
Location: Muy bien ubicado
El hotel tiene muy buena ubicacion el servico Es Bueno tienen Buen enfoque al cliente, la limpieza y orden muy bien, la habitatacion cuenta con cocina y Estufa electrica sin embargo no hay utensilios para poder hacer uno del todo de la cocina, y el desayuno q estaba incluido en mi paquete lo consumi solo 2 Dias ya q Dario Es lo mismo y la calidad baja me hizo recordar a Los desayunos de Los hostales de 10 pesos. Osea super basico y malo
Comment from Hotel Management
17-Jun-2016 by Carolina. Ecommerce Manager, Hotel Management
Buenas tardes Oswaldo, de parte de Jazz Apartments, le queremos agradecer por la puntuación otorgada a nuestro hotel. Los comentarios que recibimos nos llenan de motivos para seguir trabajando fuerte y mejorar cada día más nuestro servicio. Tendremos en cuenta su observación respecto a la variedad en el desayuno, logrando así mayor satisfacción en nuestros clientes. Esperamos poder con su visita en su próximo viaje a Bogotá. Un cordial saludo, de parte de Jazz Apartments,
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2014
Pros: very good price very good location excellent hotel staff
Excellent and friendly staff who always was ready to make sure our experience was the best. Great hotel in a great location in Bogota. Everything about this hotel. Fresh fruit always available, clean rooms, fast check in/check out
Comment from Hotel Management
8-Jul-2015 by Jazz Apartments, Hotel Management
Good day, Thank you very much for your comment , we hope to have you back on your next visit to Bogota Best regards, Adriana Parra Channel Manager
5out of 5
Recommended
for Everyone
by margarita fromcali

Great rooms great service

Posted 20-May-2014
Pros: Bed
Cons: Lobby looks empty
Location: Great location
The rooms are way more comfortable than any other room for the same price Breakfast are really good
Comment from Hotel Management
8-Jul-2015 by Jazz Apartments, Hotel Management
Good Morning, Mrs. Margarita Thank you very much for your comment , we hope to have you back on your next visit to Bogota Best regards, Adriana Parra Channel Manager
5out of 5
Recommended
for Everyone
by Jonathan fromOrlando, Florida

Great boutique hotel in the right place.

Posted 5-May-2014
Clean, looks great and greatest staff in Bogotá. Loved my stay here and will definitely be back. Great breakfast also and water pressure wish is rare in this city lol
Comment from Hotel Management
11-Jul-2016 by Carolina. Ecommerce Manager, Hotel Management
Good afternoon Jonathan, in name of Jazz Apartments, we want to thank you for the excellent comments and punctuation at Expedia. It was a pleasure for us to have you at Jazz, and we hope to see you again on your next visit to Bogotá. Kind regard. Bluedoors Jazz Apartments,
3out of 5
by A verified traveller

localidade ótima e bom custo/benefício

Posted 25-Apr-2014
Pros: preço e localidade. equipe agradável e disposta a ajudar!
Cons: cama não é excelente, mas ok. móveis poderiam ser modernizados. nada que prejudique a estadia.
Bom para quem pagar barato. Localidade excelente, em frente ao parque, café da manhã ok. Quarto espaçoso e banheiro recém reformado. Como é um hotel antigo, os móveis e carpete denotam a idade, apesar do louvável esforço em manter a aparência moderna. A cama não é tão boa, etc. Mas, se pagar barato, ou seja, até uns 100 mil pesos a diária, está valendo!
2out of 5
by Richard fromDominican Republic

HOTEL WITH NOTHING

Posted 24-Apr-2014
Pros: clean rooms and one out of the five pleasant recptionists
Cons: It is simply a collection of one room apartments , not a hotel in any sense
Location: The location in Barrio County is pleasant middle class Bogota . Nothing around to do except walk
The Jazz Apartments are just reasonably large rooms with a small breakfast room and severalsofas near reception ,There is no gym, no pool and everything is sterile , The hotel door is always losked so you must wait for the private security guard to open it and the reception looks you up and down when you pass them .Not pleasant . There are two better hotels within a hundred yards . There is a good shopping area at about 15 minutes walk with some reasonable restaurants within a mile .I took all but two of my breakfasts ina small coffee shop nearby although I had paid for my breakfast with my Expedia booking , I would not stay there or in that area again
4out of 5
Recommended
for Everyone
by A verified traveller fromUK

Nice place & good location

Posted 22-Apr-2014
Pros: Location / clean large room.
Cons: Though fair, breakfast could be better. Mats should be put in showers (quite slippery!).
Location: Zona G located just 3 blocks away. Convenience stores 1-2 blocks away.
Got a large room for a fair price. Conveniently located - walking distance from the Zona G (bars, restaurants).