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EXCELENTE SERVICIO Y ME ENCANTO EL SERVICIO Y LA UBICACION.
NELSON
Stayed 1 night in Mar 2024
Response from Luisa Fernanda - Guest Service on Mar 17, 2024
Apreciado Sr. Nelson, para 93 Luxury es muy importante la experiencia de nuestros huéspedes, muchas gracas por sus comentarios, nos encanta saber que su estadía fue de todo su agrado. Esperamos vuela pronto...Feliz dia!
Response from Luisa Fernanda - Guest Service on Mar 17, 2024
Dear Mr. Raymond,Thank you very much for taking the time to rate us. We are delighted to hear that our service was excellent. We hope to have you as our guests again. Thank you.
Enjoyed the stay. Recommend this hotel highly. They have a good gym and breakfast was good.
Mohammad
Stayed 2 nights in Mar 2024
Response from Luisa Fernanda Rojas -Guest Servive on Mar 7, 2024
Dear Mr. Mohammed,We are delighted to receive your feedback and to learn that your experience at 93 Luxury Suites was thoroughly enjoyable. We continuously strive to provide exceptional service to all our guests, and it's incredibly rewarding to receive positive feedback such as yours.We sincerely hope to have the pleasure of welcoming you back again soon. Thank you once again for choosing us, and we look forward to seeing you soon!Best regards,
We arrived early and our room wasn’t ready which is fine. We left for the day to explore Bogota and arrived back to a nasty lady working at the desk. She had zero interest in helping us. We didn’t have room keys and she told us they were out. Communication at the hotel leaves little to be desired
Jennifer
Stayed 1 night in Feb 2024
Response from Luisa Fernanda Rojas- Guest Service on Feb 15, 2024
Dear Mrs. Jeniffer,On behalf of 93 Luxury Suites, please accept our sincerest apologies for the unpleasant experience you had during your stay at our hotel. We deeply regret that you experienced unfriendly and unhelpful service from our reception hostess.It is unacceptable to us that you were received in a manner that did not meet our standards of customer service. We take your feedback very seriously and want to assure you that we are taking immediate steps to address this issue and prevent it from happening again in the future.We sincerely hope to have the opportunity to welcome you back to our hotel and show you that your previous experience is not indicative of our usual level of service.Thank you for taking the time to share your experience with us. Your feedback is very important as it helps us improve our service standards.
6/10 Okay
C.
Feb 7, 2024
Liked: Cleanliness
Disliked: Amenities
Great location and Friendly Staff but this is a basic residential apartment building. There is zero sound proofing with lots of noise when crying babies barking dogs. The sofas were unusable cheap foam so the only sitting option were the counter stools. the Best Western across the street is 1/3 the price and MUCH nicer.
C.
Stayed 3 nights in Jan 2024
Response from Luisa Fernanda Rojas -Guest Servive on Feb 9, 2024
Dear Guest,We want to extend our sincere apologies for the unpleasant experience you had during your stay at our hotel. We deeply regret not meeting your expectations and that your comfort was compromised.We understand the importance of providing a quiet and comfortable environment for our guests, and we are deeply sorry that you experienced issues with noise and comfort in your room. Please know that we take your feedback very seriously, and we are taking immediate steps to address these concerns.We genuinely appreciate your feedback as it helps us identify areas for improvement and ensures that we can provide quality service to all our guests.Thank you for bringing these matters to our attention. We value your patronage and hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,
The staff was so friendly and helpful. The room was comfortable. Our stay was exceptional.
Christopher
Stayed 4 nights in Feb 2024
Response from Luisa Fernnada Rojas- Guest Service on Feb 5, 2024
Dear Mr Christophe, thank you for your comments. We are delighted to hear that your stay at the hotel was exceptional. We look forward to welcoming you again at 93 Luxury Suites.Sincerely,
Response from Luisa Fernanda -Guest Service on Jan 26, 2024
Apreciado Sr.Robet;Nos complace enormemente saber que su estadía en 93 Luxury Suites fue satisfactoria en todos los sentidos. Su felicidad durante su visita es nuestra máxima prioridad. Esperamos tenerlo nuevamente en 93 Luxury Suites!Cordialmente,
10/10 Excellent
Jameel
Nov 25, 2023
Jameel
Stayed 3 nights in Nov 2023
Response from Luisa Fernanda - Guest Service on Feb 5, 2024
Dear Mr Jameel, thank you for taking the time to rate your stay at 93 Luxury Suites. It is crucial for us to know about your experience with us. We look forward to having you as our guest again at 93 Luxury Suites.Sincerely:
10/10 Excellent
Renee
Business traveller, Travelled with group
Sep 5, 2023
Liked: Cleanliness, room comfort
Wonderful stay
The staff was warm and welcoming. Lovely place, great location. Worked well for us. I would highly recommend.
Renee
Stayed 9 nights in Aug 2023
10/10 Excellent
maria
Travelled with group
Jun 12, 2023
Liked: Room comfort
Had a great stay! Staff was great and propety is in excellent conditions
maria
Stayed 3 nights in Jun 2023
Response from 93 Luxury & Suites on Jun 22, 2023
Dear guest Thank you very mucho for your comment, was a totally pleasure to had you as a guest here in 93 Luxury & suites, We look forward to seeing you on your next stay.
We stayed in the 2 bedroom suite and absolutely loved it. Everything was perfect, I could live in this suite - lots of space, incredibly comfortable beds, great showers, lovely service - I'll definitely book this again and again.
Lucia
Stayed 2 nights in Mar 2023
Response from Pier Spigno on Mar 16, 2023
Dear @LuciaWe really appreciate the time you took to leave us a review about your stay, we hope you can visit us again!!!Pier spignoGeneral Manager
The customer service was awesome, front desk with Andres etc, the restaurant food and service were great, my room always clean, and the maid very meticulous about the clean, I’ll come back
Jose
Stayed 4 nights in Feb 2023
Response from Pier Spigno on Feb 10, 2023
DEAR @JOSEWe love these reviews!!! We will convey your congratulations to Andres, we look forward to his visit again at the hotel.Pier SpignoGeneral Manager
Love this property. The staff was super friendly and attentive to every need.
Very clean and the food was good.
Location was excellent
Will definitely stay here again
Renan
Stayed 4 nights in Nov 2022
Response from Pier Spigno on Jan 12, 2023
Dear @RenanWe love these types of reviews! We hope you visit us again soon, and live the bluedoors luxury 93 experience!!Have a wonderful dayPier SpignoGeneral Manager
Perfect experience. Excellent reception and concierge team. They went beyond to book us reservations at the last minute at Andres DC, bring ice to the room, get us a heater on a cold night - the list goes on. They genuinely seem like they care. Rare these days. Breakfast was a very nice way to start the day after a quick workout. The drivers are super helpful and on site to take you to your first travel destination of the day. Nearby good places to eat include Crepe and Waffles and Wok. Some good houseware places nearby. Qun is amazing food - a 15 minute walk away.
Tuananh Steven
Stayed 8 nights in Oct 2022
Response from Pier Spigno on Jan 12, 2023
Dear @Tuananh StevenWe love these types of reviews! ... Our staff is highly trained to make our customers feel at home, we hope you visit us soon to live the bluedoors luxury 93 experience again!!Have a wonderful dayPier SpignoGeneral Manager
Another great stay at this property. Love the location and the full kitchen in the suite. Friendly and helpful staff. Looking forward to another visit in the future.
Great place, super near to everything is very confortable with all needed to have a good and relaxing fun time. Staff was helpful and kind at all times.
The property is fantastic the service and the staff amazing, Veronica , Andres , Ivan and everyone around they were really nice. Breakfast super delicious.
El servicio es excelente sobre todo el de Jefferson que se sale de su camino para atenderlo a uno. Muy bien la distribución de los cuartos.
Erasmo
Stayed 3 nights in Apr 2022
10/10 Excellent
Lu
Business traveller
Apr 11, 2022
Liked: Cleanliness, room comfort
Sin duda volveremos!
My room has a huge balcony
All the stuffs are very elegant and well formed.
Lu
Stayed 5 nights in Apr 2022
10/10 Excellent
Robert
Travelled with family
Mar 31, 2022
Liked: Cleanliness, room comfort
5 stars is not enough
To sum up the stay, hotel and staff there is only one word AMAZING! i travel often and i have to say its been a long time since i received the level of service that was provided by 93 Luxury Suites and Residences!
This hotel was the best! Large, comfortable and fully equipped apartments, impeccably clean! Located in a very high end area, the staff was super friendly and helpful! The sheets and duvet were delicious, cannot say 1 bad thing about this place!
Excellent property with Excellent staff which keep me coming back again to this property
Rajesh
Stayed 10 nights in Jan 2022
Response from Equipo 93 Luxury Suites on Feb 2, 2022
Mr. Rajesh,
We are pleased to know that you enjoy your stay at 93 Luxury Suites. We hope to have the
opportunity to attend you again soon,
10/10 Excellent
Daniel
Travelled with family
Jan 13, 2022
Liked: Cleanliness, room comfort
Daniel
Great location, quiet, comfortable and clean. Staff is super helpful and the breakfast was great.
Daniel
Stayed 1 night in Jan 2022
Response from Equipo 93 Luxury Suites on Feb 2, 2022
Dear Daniel,
We are pleased to know that you enjoy your stay at 93 Luxury Suites. We hope to have the
opportunity to attend you again soon,
10/10 Excellent
Eric
Jan 12, 2022
Liked: Cleanliness, room comfort
Good value
Nice place in great location. A block away from Parque 93 and a few blocks from Zona T. Prefer this over a hotel room, get full kitchen, living room, walk-in closet. Comfy bed. Overall good service, staff is very attentive. Room service can be hit or miss, food is ok. Would definitely stay again for same price.
Eric
Stayed 3 nights in Jan 2022
Response from Equipo 93 Luxury Suites on Feb 2, 2022
Dear Eric,
We are pleased to know that you enjoy your stay at 93 Luxury Suites. We hope to have the
opportunity to attend you again soon,